1 Counseling Interventions for Computer-Assisted Career Guidance James P. Sampson, Jr. Florida State University Copyright 2002 by James P. Sampson, Jr.

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Counseling Interventions for Counseling Interventions for Computer-Assisted Career GuidanceComputer-Assisted Career Guidance

James P. Sampson, Jr.James P. Sampson, Jr.

Florida State UniversityFlorida State University

Copyright 2002 byCopyright 2002 by

James P. Sampson, Jr.James P. Sampson, Jr.

All Rights ReservedAll Rights Reserved

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Available CACG ComponentsAvailable CACG Components

• Needs Assessment and Needs Assessment and Recommended UseRecommended Use

• AssessmentAssessment

• Search for OptionsSearch for Options

• Information DeliveryInformation Delivery

• InstructionInstruction

• Action PlanningAction Planning

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Challenges We FaceChallenges We Face

With limited resources With limited resources

avoid avoid overover-serving or -serving or

underunder-serving-serving ourour clientsclients

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Possible SolutionPossible Solution

Three-Step Counseling Three-Step Counseling Model for CACGModel for CACG

1) Screening1) Screening

2) Orientation2) Orientation

3) Follow-Up3) Follow-Up

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Effective Use of the ModelEffective Use of the Model

Use as Use as potentialpotential rather than rather than requiredrequired interventionsinterventions

Use to stimulate thinking among Use to stimulate thinking among practitionerspractitioners

Use when systems or staff changeUse when systems or staff change

Use when planning evaluationsUse when planning evaluations

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Effective Use of the ModelEffective Use of the Model

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Minimum Use of the ModelMinimum Use of the Model

Amount of support provided Amount of support provided depends on readiness depends on readiness

Screening is requiredScreening is required

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Determining Support NeededDetermining Support Needed

HighHigh readiness - readiness - Self-help servicesSelf-help services

ModerateModerate readiness - readiness - Brief staff-assisted servicesBrief staff-assisted services

LowLow readiness - readiness - Individual case-managed servicesIndividual case-managed services

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Self-Help ServicesSelf-Help Services

Screening(Brief)

CACG System Use

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Screening(Brief)

CACG System Use

UserInitiated

Follow-Up

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Screening(Brief)

1st CACG System Use

2nd CACG System Use

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Brief Staff-Assisted ServicesBrief Staff-Assisted Services

Screening(Comprehensive)

& Orientation

1st CACG System Use

2nd CACG System Use

Follow-Up

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& Orientation

1st CACG System Use

2nd CACG System Use

3rd CACG System Use

Follow-Up

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& Orientation

1st CACG System Use

2nd CACG System Use

Follow-Up3rd CACG

System Use

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Individual Case-Managed ServicesIndividual Case-Managed Services


Orientation1st CACG

System Use

Follow-Up& Orientation

2nd CACG System Use

Follow-Up

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Orientation1st CACG

System Use


2nd CACG System Use


3rd CACG System Use

Follow-Up

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Orientation1st CACG

System UseFollow-Up &Orientation

2nd CACG System Use

Follow-Up &Orientation

3rd CACG System Use


4th CACG System Use


5th CACG System Use

Follow-Up

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ScreeningScreening

Purpose: helps ensure that helps ensure that system use fits client needssystem use fits client needs

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ScreeningScreening

Key Counseling Functions:

• Client information is obtained Client information is obtained

• Needs are clarifiedNeeds are clarified

• Recommendations are made Recommendations are made about services and resourcesabout services and resources

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ScreeningScreening

Potential Outcomes:• A helping relationship existsA helping relationship exists

• Clients understand their needs Clients understand their needs

• Clients understand how needs may Clients understand how needs may be metbe met

• Clients have a system use planClients have a system use plan

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OrientationOrientation

Purpose: helps ensure effective helps ensure effective system use by promoting system use by promoting understanding of system use to understanding of system use to meet needsmeet needs

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Key counseling functions:

• System information is providedSystem information is provided

• System functioning is related to System functioning is related to specific client needs. specific client needs.

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Potential Outcomes:: the client the client should beshould be

• better prepared for system use better prepared for system use

• more confident of successful more confident of successful system use system use

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Follow-UpFollow-Up

Key Counseling Functions: helps helps ensure that clients have used ensure that clients have used the system to meet needs and the system to meet needs and have a plan for future actionhave a plan for future action

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Follow-UpFollow-Up

Key Counseling Functions

• Helping relationship continuesHelping relationship continues

• System use is monitoredSystem use is monitored

• Needs are reviewed & suggestions Needs are reviewed & suggestions made for further resource use made for further resource use

• Future career choices are discussedFuture career choices are discussed

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Follow-UpFollow-Up

Potential Outcomes::• have used the system to meet needshave used the system to meet needs

• be aware of progress in meeting needsbe aware of progress in meeting needs

• understand the use of additional understand the use of additional resources to meet needsresources to meet needs

• be better prepared for future choicesbe better prepared for future choices

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Effective Career InterventionsEffective Career Interventions

Since client needs vary, effective Since client needs vary, effective career interventions should vary career interventions should vary among clientsamong clients

Similar services for each client Similar services for each client are not likely to effectively meet are not likely to effectively meet needsneeds

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Cost-Effective ServicesCost-Effective Services

The right The right resourceresource

used by the right used by the right personperson

with the right level of with the right level of supportsupport

at the lowest possible at the lowest possible costcost

For Additional InformationFor Additional Information

www.career.fsu.edu/techcenter/www.career.fsu.edu/techcenter/

Thank YouThank You

1 Counseling Interventions for Computer-Assisted Career Guidance James P. Sampson, Jr. Florida State University Copyright 2002 by James P. Sampson, Jr.

Documents

system information

effective system

understanding of system

confident of successful

evaluationseffective

modelminimum use

counseling interventions

needs clients