1 Copyright NCB Consulting BCM policy, testing and crisis management.

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Copyright NCB Consulting

www.ncbconsulting.nl

BCM policy, testing and crisis management

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Content

IntroductionBCM PolicyTesting BCMCrisis ManagementQuestions

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Robin

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A view on Hoorn

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Fairy Tale

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Prince Tony

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King Vladimir

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Queen Marika

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Prince Tony open coach

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Lost Banking Industry

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BC Disturby

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4 Pillar ApproachFirst pillar

Availability of a Business Continuity Management Policy

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Business Continuity Policy (1)

A definition of Business Continuity Management.

Expressing also continuous attention for this topic is required BCM Policy

The objective of the implementation of business continuity

Focus on preventive measures

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Business Continuity Policy (2)

Which threats are in the scopeClassification of business processes Classification drives the level of

business continuity measures to be taken.

Classification to be approver by the Board

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Business Continuity Policy (3)

Business process owners are responsible for BCM of their processes

Compliance to legal and/or regulations Implementation of crisis management

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Business Continuity Policy (4)

Availability of a communication plan Testing and maintenance of the

business continuity management Periodic reporting status (incl. review

by auditing)

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4 Pillar ApproachSecond pillar

Adequate attention for the human factor

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BC Measure human factor banking industry

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4 Pillar ApproachFourth pillar

Adequate attention for testing business continuity management

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4 Pillar ApproachThird pillar

Adequate organised crisis management

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Crisis Management (1)

Starts together with implementing BCM Crisis management and implementing

BCM are strongly related Several categories of crisis teams are

identified

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Crisis Management (2)

Crisis Management Team

Develop crisis management manual/plan

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Crisis Management (3)

Categories of crisis teams

1. Teams that carry out organisation wide tasks

2. Departmental or process related teams

3. Recovery teams

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Crisis Management (4)

Structuring the crisis management manual/plan

First part focused on direct support Crisis Management Team

Second part have to acts as reference

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Recovered Banking Industry

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Time’s up………

P.W. Osse RE RA CISANCB Consulting+31 06 25 06 27 [email protected]

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