1 © Copyright 2013 EMC Corporation. All rights reserved. GOING LIVE WITH SAP ON 100% VIRTUAL INFRASTRUCTURE EMC PROPEL CASE STUDY Tony Pagliarulo SVP, COO, EMC IT William Reid Sr. Director, Platform Strategy & Engineering, EMC IT
Dec 16, 2015
1© Copyright 2013 EMC Corporation. All rights reserved.
GOING LIVE WITH SAP ON 100% VIRTUAL INFRASTRUCTURE
EMC PROPEL CASE STUDY
Tony PagliaruloSVP, COO, EMC IT
William ReidSr. Director, Platform Strategy & Engineering, EMC IT
2© Copyright 2013 EMC Corporation. All rights reserved.
Roadmap Information Disclaimer EMC makes no representation and undertakes no obligations with
regard to product planning information, anticipated product characteristics, performance specifications, or anticipated release dates (collectively, “Roadmap Information”).
Roadmap Information is provided by EMC as an accommodation to the recipient solely for purposes of discussion and without intending to be bound thereby.
Roadmap information is EMC Restricted Confidential and is provided under the terms, conditions and restrictions defined in the EMC Non-Disclosure Agreement in place with your organization.
3© Copyright 2013 EMC Corporation. All rights reserved.
Agenda
EMC’s IT Transformation
The PROPEL Project
PROPEL Virtual Infrastructure
Big Data Analytics
Application Integration Cloud
Takeaways
4© Copyright 2013 EMC Corporation. All rights reserved.
INTERNAL USERS
IT ENVIRONMENT
BUSINESS APPLICATIONS
VIRTUALIZATION
EMC IT At A Glance2004
Finalist
2013
24,000
5 DATA CENTERS,
960 TB STORAGE
~400
2,000 Physical Servers
60,000
4 DATA CENTERS,
~13 PB STORAGE
~500
~10,000 OS IMAGES
92% VIRTUALIZED
5© Copyright 2013 EMC Corporation. All rights reserved.
Our Hybrid Cloud Strategy
Integration & Federation
Virtual Clients
Traditional Apps SaaS “Next-Gen” Cloud Apps
PublicCloud
PrivateCloud
VirtualPrivate Cloud
6© Copyright 2013 EMC Corporation. All rights reserved.
Our Cloud Transformation Journey
50%
15%
IT-As-A-ServiceVirtualize Mission
Critical ApplicationsIT-Owned Applications
% V
IRTU
ALIZ
ED
92%75%
2004-08 2009-11 2012-13
35%
Infrastructure Focus Applications Focus Business Focus
$157M
$66M O P E X S AV I N G S
92% O S I M A G E SV I R T U A L I Z E D
95% MISSION CRITICALA P P L I C AT I O N SV I R T U A L I Z E D
75% INFRASTRUCTURE U T I L I Z A T I O N
C A P E X S AV I N G S
7© Copyright 2013 EMC Corporation. All rights reserved.
IT As A Service Framework
Platform As A Service
VIRTUALIZED
DESKTOPSCHOICECOMPUTING
User Experience As A Service
Enterprise AppStore
MOBILE APP PLATFORM
Software As A Service
P U B L I C
CLOUDO F F E R I N G S
MISSION CRITICAL A P P L I C AT I O N S
Line Of Business Applications
APPLICATIONINTEGRATIONC L O U D
Pervasive Mobility
BIaaS/ BIG DATA
PRIVATE CLOUD Scalable, Extensible, Trusted
Infrastructure As A Service
8© Copyright 2013 EMC Corporation. All rights reserved.
Agenda
EMC’s IT Transformation
The PROPEL Project
PROPEL Virtual Infrastructure
Big Data Analytics
Application Integration Cloud
Takeaways
9© Copyright 2013 EMC Corporation. All rights reserved.
The Case For Change | Business Drivers
MOVING DOWN MARKET• High Volume /
Low Touch Model• Decreasing Order
Size
GLOBAL MANUFACTURING SUPPLY BASE• Over 50 Suppliers
Across The World• Contract
Manufacturing
BUSINESS SIMPLIFICATION• Improved M&A
Integration• Leaner Operating
Structure
COST-CONSCIOUS COMPANY STRATEGY• Do More With
Less• Flexible &
Common
DIRECT & INDIRECT SALES CHANNELS ACROSS MARKET SEGMENTS• Expanding Customer
Segments• SMB / Mid-Market
Focus
DIVERSE BUSINESSES• Hardware,
Software, & Service Businesses
• Over 24 Product Families
E M C T O D AY
EMC PAST•Single-Product Hardware Business
•Direct-Sales Model For Enterprise Customers
•Small Manufacturing Supply Base
•Focused On Keeping Up With GrowthDramatic Business Model Change • Continuous Acquisition Strategy • Increased Need For Agility
10© Copyright 2013 EMC Corporation. All rights reserved.
The Case For Change | Technology Drivers
Highly Customized, Complex, & Costly Legacy Infrastructure
Increased Platform Agility Required By Business Evolution And Acquisition Integration
Risk Zone*
Release for shippingOrder entryShipment processing
Risk Zone
2012+ Order processingReceivablesInvoicingRevenue recognitionGenealogyShipment processing
2011 S&OP (BRM bookings/
shipments)General ledger closeRelease for ShippingOrder entry
0
50
100
150%ERP Interface Utilization percent of Capacity
11© Copyright 2013 EMC Corporation. All rights reserved.
PROPEL OverviewALIGN
PREPARE
EXECUTE
DELIVER
Transform EMC’s Core Business Functions−125 Business Processes Redesigned
18GLOBALSITES
BUSINESS SIMULATION AT
103TRAININGCLASSES
1,200BUSINESSSUPER USERS
20MODULES
65 INTEGRATEDAPPLICATIONS470
VIRTUALHOSTS
40,000+END USERS
316GLOBALSITES
4FLASH
CUTOVER
DAY
12© Copyright 2013 EMC Corporation. All rights reserved.
PROPEL Project Approach
PEOPLEGlobal Team Of “A” players
Business Led Program
Strong Governance
Focus On Change Management &
Communications
PROCESSNo Core Software
Modifications
<60 Unique Enhancements
Follow The Sun Delivery Model
On Time, On Budget, Global Big Bang
TECHNOLOGYFirst SAP Virtualized Application Of Its Size
Developed Application Integration Cloud (AIC)
Analytics Enabled By BAaaS & Greenplum
DATAPurged, Archived, Cleansed,
& Converted > 100M Records
Data Governance & MDM Tools
Big Data Analytics
Self Service Reporting
13© Copyright 2013 EMC Corporation. All rights reserved.
SAP Modules Landscape
Deployed Potential Agile/Future Release Incremental Capability
Advanced Planning & Optimizer (APO)
Production Planning (PP)
Environmental Health & Safety
Financial Accounting
Product Lifecycle Mgmt (PLM)
Logistics
ERP CENTRAL COMPONENT (ECC)
Credit Management
Organization Mgmt.
Nota Fiscal
CommissionaireGL AP
Asset Account. Bank Account.
General Transport. Warehouse
Financial Control
Overhead Costs
Profit Analysis
Product Costing
General
eKanban Planning
Sales and Distribution
SUPPLY CHAIN MANAGEMENT (SCM)
Demand Planning
Global Available to Promise
Supply Network Planning
Supplier Network Collaboration
BWBO
REPORTING
Product Hub
MDM HUB
Available to Promise
High TechSUPPLIER RELATIONSHIP
MANAGEMENT (SRM)
MDM Catalogs Self-Service Procurement
Integrated Prod Development
Product Compliance
Materials Management
Product Safety
SPRC
Quality Management
Self Service Registration
Sourcing (RFx/Auction)
Project Systems
Cash Management & Liquidity Planning
Business Planning
BUSINESS PLANNING & CONSOLIDATIONS (BPC)
Consolidation
Vertex
THIRD-PARTY APP.
Localization
FINANCIAL SUPPLY CHAIN MGMT (FSCM)
AR
HANA
14© Copyright 2013 EMC Corporation. All rights reserved.
PERFORM
SIMPLIFY
STANDARDIZE
BUSINESS INSIGHT
DATA QUALITY
PROPEL Results
LEGACY APPS
RETIRED
65450
POINT-TO-POINTINTERFACES
R E D U C E D T O
125AIC INTERFACES
SINGLE GLOBALI N S T A N C E
5XSCALABILITY
20XINTEGRATIONTHROUGHPUT
>150%PERFORMANCE
INCREASE
CROSS DIVISONALPLATFORM
Q3’12 RECORD VOLUMES
15© Copyright 2013 EMC Corporation. All rights reserved.
Agenda
EMC’s IT Transformation
The PROPEL Project
PROPEL Virtual Infrastructure
Big Data Analytics
Application Integration Cloud
Takeaways
16© Copyright 2013 EMC Corporation. All rights reserved.
RELIABLE MESSSAGING
MO
NIT
OR
ING
M
AN
AG
EM
EN
T TRANSFORMATION
PROPEL: Mission Critical LOB Application
SAP Applications
Database
Application Integration Cloud (AIC)
Legacy Applications
DATA FABRIC
INTEGRATION
Fully Virtualized On Vblock
>60 LEGACY SYSTEMS
WEB SERVICES
ADAPTERS
BATCH SO
A
GO
VER
NA
NC
E
SUPPLIER RELATIONSHIP MANAGEMENT
ERP CENTRAL COMPONENT
BUSINESS WAREHOUSE
BUSINESS PLANNING & CONSOLIDATION
FINANCIAL SUPPLY CHAIN MANAGEMENT
SUPPLY CHAIN MANAGEMENT
ORACLE NON-RAC SQL SERVER
17© Copyright 2013 EMC Corporation. All rights reserved.
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
MANAGEMENT & AUTOMATION
SECURITY
CONTENT MANAGEMENT & ARCHIVING
INTEGRATION
BIG DATA ANALYTICS
EMC Technology Stack For SAP
18© Copyright 2013 EMC Corporation. All rights reserved.
BENEFIT
• Policies To Meet Business SLAs
• Templates For Repeatability And Compliance
• Unified Management Tools To Enable Quick SAP Provisioning
• Over 470 Virtual Hosts On 9 SAP Landscapes
• >1 Million SAPS Capacity Available On Vblock For Future Growth
• Improved Database CAPEX / OPEX & Licensing On vSphere
DESCRIPTION
• Vblock: Integrated Best-In-Class Compute, Storage, Network, Virtualization Technologies From Cisco, EMC, VMware
• Pre-integrated, Tested, & Validated
• Holistic Systems Management
• Single Call Support
BUSINESS IMPACT
• Lower TCO Than “Build Your Own” Infrastructure & Cost Avoidance Of More Than $11M
• Production Sized Cutover Environment Build In Record Time
• Reacted To EOQ Demand By Adding Capacity In Less Than 30 Minutes
• Significant Improvement In Resource Utilization
• EOQ Simulated To 2.5x Peak Expected Go-Live Values
TECHNOLOGY
• VCE VBLOCK Series 700
• VMware vSphere
• ESXi
• EMC VMAX
• EMC VNX
• Cisco UCS (B230 M2 Blades)
• Cisco Nexus 5K / 7K
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
INTEGRATION
BIG DATA ANALYTICS
19© Copyright 2013 EMC Corporation. All rights reserved.
AppApp
AppApp
AppMS
AppApp
AppApp
AppOracle
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
Technology Highlights
Vblock Components– Cisco UCS Blades – Powered By Intel Nehalem– Cisco Nexus 5000 / 7000 Switches– EMC VMAX, VNX Or Celerra Storage– VMware vSphere 5.x
Application / Database Benefits– All 10 GB Backbone– Nehalem Processors– Virtual And / Or Physical Configurations– Dedicated SAN & Network Infrastructure– High Consolidation Ratios
Operational Benefits– CPU, Storage And Virtual Layer
▪ Pre-Configured; Pre-Tested
– Repurpose Physical To Virtual As You Move To Cloud
Architecture
vBlock for Virtual Applications
20© Copyright 2013 EMC Corporation. All rights reserved.
Databases On VMware vSphere Benefits Improved CAPEX / OPEX
– License & Support – Database, Operating System & Hardware
– Administration – Standards Drive Efficiency
Single Instance– Built-in High Availability– VMware GuestAppMonitor– Improved Efficiency / Utilization– Distributed Resource Scheduler (VMware Only)– Site Recovery Manager (VMware Only)– Rapid Provisioning
Oracle RAC to Single Instance Use Case
– Reduced License Costs– Simplified Database & OS Management
AppApp
AppApp
AppMS
AppApp
AppApp
AppOracle
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
21© Copyright 2013 EMC Corporation. All rights reserved.
BENEFIT
• To Pre-Allocate Capacity But Dynamically Meet SAP Peak Performance Needs With Flash Drives
• Automatically Place Infrequently Used Data On SATA Drives For Better Utilization
• Self-Optimizing Management
DESCRIPTION
• Policy-Based System That Automatically Promotes (Or Demotes) Thin Device Data Across Tiers To Achieve Performance Service Levels & Cost Targets
BUSINESS IMPACT
• Lower 50% Improvement in BW Performance To Close The Books
• 30 Million Transaction / Day – 28K IOPS / Sec
• Automatic Storage Migration For Less Frequently Utilized Data Lower TCO
• Ability To Increase Application Performance During Peak Periods – Leads To Better TCE
TECHNOLOGY
• EMC VMAX
• EMC Fully Automated Storage Tiering (FAST)
• Virtual Pools / Thin Provisioning
• EMC VNX
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
INTEGRATION
BIG DATA ANALYTICS
22© Copyright 2013 EMC Corporation. All rights reserved.
SATA
FC
FLASH
FAST VP – Gets The Right Data, To The Right Place, At The Right Time
Maximum SAP Performance & Scalability
– Optimize SAP Workloads On Enterprise Flash Drives For 80-140% More Throughput
Automated Tiering– Self-Optimizing Management – Dynamically Meet SAP Peak Performance
Needs With Flash Drives– Automatically Place Infrequently Used Data On
SATA Drives
Tiered SAP IT
Adaptive SAP Performance
23© Copyright 2013 EMC Corporation. All rights reserved.
Virtual SAP ProvisioningResources On Demand; SAP Growth Without Downtime
Automates Processes To Easily Grow & Reclaim Capacity
– Allocate Future SAP Requirement Initially– Add Capacity As Thin Pool Thresholds Are Triggered– No SAP Downtime Or Disruption
Present SAP Applications More Useable Capacity Than Is Physically Allocated
SAP Systems Can Either Be Managed In Separate Pools Or A Single Pool
– Separate Pools Based On Your SAP Landscape
DEV10 TB
BI10 TB
ERP 10 TB
3 TB4 TB
Physicalallocation
3 TB
CommonStorage Pool
24© Copyright 2013 EMC Corporation. All rights reserved.
Mobility Changes Everything
Active-Passive Active-Active
Disaster Recovery Disaster Avoidance
Failover Load Balancing
Application Networks Data Networks
Data CenterData Center
Data Center
25© Copyright 2013 EMC Corporation. All rights reserved.
BENEFIT
• Integrated End-To-End Restore of SAP & Ecosystem
• Seamless SAP System Refresh
• Integrated Upgrades & Migrations
• Better Landscape Monitoring & Root Cause Analysis
• Automated Processes
DESCRIPTION
Mechanisms To Restore Data And Continuity Of Business Operations For SAP Ecosystem In Event Of Failure, With SLAs Around Time To Restore & Point To Which Data Can Be Restored
• Backup / Recovery
• Disaster Recovery
• Return To Service
BUSINESS IMPACT
• RPO – Zero Data Loss
• RTO - < 4 Hours
• Faster Return To Service For SAP Application
• End-To-End DR Testing In 2 Hours
• Recover Reliably With Continuous Recovery Verification, Fault Detection, Healing For End-To-End Data Integrity
TECHNOLOGY
• Data Domain Deduplication Storage Systems
• EMC NetWorker
• VMware Site Recovery Manager
• EMC SRDF
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
INTEGRATION
BIG DATA ANALYTICS
26© Copyright 2013 EMC Corporation. All rights reserved.
Multi-Site Remote ReplicationEnterprise Business Continuity Strategy
SRDF/A
SRDF/A
SRDF/S
SRDF/A
Tier 1 Durham PrimaryTier 1 Hopkinton Primary
600 Miles 600 Miles
10 Miles
Bunker SiteFranklin, MA
PrimaryHopkinton, MA
Bunker SiteResearch Triangle Park, NC
PrimaryDurham, NC
WAN
R21
R21
R11 R22
R11R22
SRDF/S
10 Miles
27© Copyright 2013 EMC Corporation. All rights reserved.
Business Continuity / DR
ERPIntegration
AppApp
AppApp
AppMS
AppApp
AppApp
AppOracle
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
ERPIntegration
AppApp
AppApp
AppMS
AppApp
AppApp
AppOracle
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
AppApp
VMware SRMAnd
EMC SRDFFor
Disaster Recovery
HOPKINTON DURHAM
SRM For App VMs
SRDF For Storage
28© Copyright 2013 EMC Corporation. All rights reserved.
Roadmap: Zero Downtime SAP MaintenanceHigh Availability & Much More…
Eliminate Single Points Of Failure
Load Balancing With Active / Active Data Centers
Fully Automatic Handling
Cluster Across Sites
VPLEX Metro
Distributed Virtual Volume
Production Site A
40K 40K
Production Site BDisaster RecoverySite C
VPLEXWitness
29© Copyright 2013 EMC Corporation. All rights reserved.
BENEFIT
• Drive Towards “One Skill Set, Any Cloud” Integration Solution
• Minimize Data Marshalling / Un-Marshalling & Movement
• Simplify Inter-Process Communication
• Minimize Cloud To Cloud Messaging
DESCRIPTION
• Leapfrog The Current Heavyweight Integration Approaches
• Provide A Development & Deployment Framework For Creating Next Generation Integration Projects By Leveraging Current & Emerging Cloud Development Standards
BUSINESS IMPACT
• Consolidated 459 Point-To-Point Integrations To 125 Integrations
• 20x Performance Increase QTO
• Lower TCO
• Common Data Model Increases Agility
TECHNOLOGY
• Pivotal vFabric
• TC Server
• GemFire
• SpringSource (Batch / WS / Security / Integration)
• VMware – Hyperic
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
INTEGRATION
BIG DATA ANALYTICS
30© Copyright 2013 EMC Corporation. All rights reserved.
Integrate Across All EMC ApplicationsApplication Integration Cloud
SaaS Platforms
Social
Partners MobileEMC PRIVATE
CLOUD
APPLICATION INTEGRATION
CLOUD
App ServervFabric
Data Fabric
Monitoring &Management
Integration, Batch, Web Services
Common Data Model
LegacyApps
NewApps
DataWarehouse
CRMERP
Enterprise Applications
31© Copyright 2013 EMC Corporation. All rights reserved.
BENEFIT
• Real-Time Fast Operational Reporting
• Consolidated Business Application Monitoring To Enable Holistic SLAs
• Use IT Big Data To Optimize Systems To Avoid Failures, Predict Performance / Capacity Issues
• Leverage Business Data Analytics To Analyze & Optimize Business Processes
DESCRIPTION
• Leverage Big Data Platform To Serve Both Traditional Reports (Hindsight) & Insight (Predictive Analytics)
• Consolidate Into Repository
• Liberate Data to the Business For Deeper Analytics With Business Analytics As A Service
• Close The Loop With Actionable Process Integration
BUSINESS IMPACT
• Accelerated Pace Of Business Visibility Drastically From Months To Days
• Business Empowerment Resulting In Significant Reduction In Shadow IT
• Over $110 Million Realized In Business Benefit In Sales Operations
TECHNOLOGY
• Greenplum
• SAP HANA
• SQLFire
• GemFire
VIRTUALIZATION / CONVERGED INFRASTRUCTURE
TIERED / UNIFIED STORAGE
DATA PROTECTION BUSINESS CONTINUITY
BIG DATA ANALYTICS
INTEGRATION
32© Copyright 2013 EMC Corporation. All rights reserved.
Analytics
Data Governance
Data Sources
Big Data Platform
Tools & Consulting
MASTER DATAMANAGEMENT
D A T AQUALITY
PLANNING / WHAT-IFPREDICTIVE T E X T
ANALYTICS
UNSTRUCTUREDSTRUCTURED
D A T AINTEGRATION
DATA SCIENTIST
VISUALIZATIONREPORTING DASHBOARDS
COLLABORATION
TRAININGSOLUTION DESIGN/
DEVELOPMENT
O T H E R STRANSACTIONAL
D A T AMACHINE
DATA SOCIAL EXTERNAL
Big Data Analytics
33© Copyright 2013 EMC Corporation. All rights reserved.
HINDSIGHT TO INSIGHT
Unified Analytical Platform
Business Analytics As A Service
Multi-Platform Data Integration
Seamless Visibility From Aggregated To Transactional Detail
Optimized For Consumption
Collaborative Analytic Tools
Advanced Data Scientist Services
Mobile Access Deployed Globally
Big Data Reference Architecture
Global DW
BAaaS
GP DB/HDGP DB/HD
Tableau Reporting Tool
BOBJ
Analytic Workspace
SAS Visual Analytics Tool
OBIEE
MSFT Reports
GP DB/HDAnalytic Workspace
SAS Analytics
R + Madlib +
VisualExplorer
SAP BW
Solution Manager
GP DB/HDAnalytic Workspace
Local Data
SFDC
Master Data
eBus
SAP
HANA
SQL Fire
34© Copyright 2013 EMC Corporation. All rights reserved.
Agenda
EMC’s IT Transformation
The PROPEL Project
PROPEL Virtual Infrastructure
Big Data Analytics
Application Integration Cloud
Takeaways
35© Copyright 2013 EMC Corporation. All rights reserved.
OS INTEGRATION ERP
DELIVERED AT $11M SAVINGS
PLATFORM
5X
4X
5X
3X
FASTERDEPLOYMENT
LESS STAFFRESOURCE TIME
BETTERSCALABILITY
LOWERCOST
PROPEL Technology: Driving Value
36© Copyright 2013 EMC Corporation. All rights reserved.
Simplify To ScaleSustaining The Results
FLEXIBILITY• Implementing First SAP
Upgrade In May
• Simplified Acquisition Integration
SYSTEM• Highly Scalable, Flexible
Solution–Designed For Growth
• Avg Response Time <3 Secs For Critical Transactions
FUTURE RELEASES• Currently Enabling PS And
RSA On The Platform
• Go To Market Enablement Program Begins In Q2
37© Copyright 2013 EMC Corporation. All rights reserved.
Lessons Learned
CHALLENGE
Status Quo
TRANSFORMYour Org
Establish Your
BASELINEMaintain FOCUS
MEASURE Results
BUILD Your Cloud
Takeaways
INFRASTRUCTUREPROCESS
OPTIMIZATIONORGANIZATION USER EXPERIENCEOPERATIONAL
38© Copyright 2013 EMC Corporation. All rights reserved.
www.EMC.com/emcitproven EMC IT Proven