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More than 4 Billion USD in R&D and acquisitions the last 4 years
37.000 employees, appr 400 in the Nordics– 4.000 employees in Content Management. 1.000 on development.
Recognized as leader within the most areas we are doing business– Enterprise Content Management– Records Management– Business Process Management– Input Management
Back-Office: Shift from paper-based processes to BPM-enablement– Real-time or queued eMail, PDF or print generation from any workflow– Fully integrated into BPM approval and exception handling
Customer-Facing: Shift from Print-Mail to Lower-Cost Web/eMail– Email delivery with web site links and PDF attachments– Real-time web site generation of static or fillable PDF– Real-time generation of personalized web pages with integrated eForms for
“conversational” marketing applications
xPression supports the generation of any personalized document type, from static (e.g. Adobe Postscript), to fillable (e.g. Adobe PDF), to fully dynamic (rich HTML/XML) withinteractive eForms elements such as type-in fields, pulldowns, etc.
Document duplication through different hard to maintain legacy systems
No communication or cooperation between business areas/units to unify client communication
Different individuals supporting duplicated systems
Customers receives a number of mail shots, letters, proposals and information from different business units generated in error-prone manual creation processes
Postage cost to high Branding Cross selling and up sell Time to market Old technology
One place to maintain all client communication across the businesses
Offer one easy-to-maintain solution xPression Offer the use of one team delivering all
documents needed to all clients through all channels
Offer one team maintaining one system
Offer all mails, letters, proposals and information to be produced in one highly automated processes
Offer one message from multiple business areas in a uniformed way
One place maintain the company brand Right information at the right time to the right
client. They buy more Offer new documents to be developed outside IT Offer technology for the future based on J2EE,
SOA, Web services, ECM integration and the openness of Design Tools
electronic delivery and long-term archival – Maintain all contracts in compliance while
providing the contracts group the ability to modify standard language as required
GM solution with Documentum and xPression
– Interactive dealer contract generation request via Documentum Webtop with automated routing through contract mgmt workflow.
– Reduced Cost by eliminating mainframe processing, and by improving operational efficiency through automation. Elimination of printing costs by shifting to PDF delivery.
– Reduced Risk by providing audit trail capability, providing security and user access, and increased functionality and efficiency through greatly improved user experience for GM dealer contracts team.
Allows organisations to deliver a more compelling customer experience – Leads to increased customer loyalty and revenue– Actively support cross-sell/up-sell activities
Putting Content to use– Automates the creation and delivery of well-designed, highly personalized communications– Contracts, policies, statements, customized marketing collateral and correspondence
Specialised solutions for specific use-cases– Interactive applications – delivering increased customer value– Correspondence & statement management – Loan origination, wealth management, brokerage/derivatives, new account enrollment, claims
processing
Best in class Document Output Management Technology – SOA Technology sets the bar for dynamic content publishing technology – Based on technology standards J2EE, XML, Web Services, JMS, MS.Net
Comprehensive DOM platform – xPression product brings comprehensive set of components to for document design, assembly,
composition, output processing and multi-channel delivery