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Page 1: 1 Classroom Communication Sidney M. Barefoot Associate Professor NTID at RIT.

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ClassroomCommunication

Sidney M. BarefootSidney M. BarefootAssociate ProfessorAssociate Professor

NTID at RITNTID at RIT

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Workshop Topics

The Importance of Classroom Communication The Importance of Classroom Communication Strategies to Prepare for Strategies to Prepare for

Classroom Communication DiversityClassroom Communication DiversityStrategies for Responding to Strategies for Responding to

Classroom Communication DiversityClassroom Communication Diversity [Break][Break]Applying Strategies to Applying Strategies to

Specific Communication SituationsSpecific Communication SituationsFinal ProjectFinal Project

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The Importance of Classroom Communication

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The Communication of Deaf Students Can Be Diverse

LanguageLanguage ModalityModality Cultural identityCultural identity GenderGender Emotional influencesEmotional influences Physical influencesPhysical influences

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Students value learning with their communication strengths

Access to visual informationAccess to visual information

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Students value learning with their communication strengths

Opportunity to use their residual hearingOpportunity to use their residual hearing

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Deaf and hard of hearing students value learning with their communication strengths

Use of their strongest languageUse of their strongest language

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When Communication is Effective…

Learning is easierLearning is easier Goals are more likely to be metGoals are more likely to be met Opportunities emerge for expanded learningOpportunities emerge for expanded learning Students and faculty connect betterStudents and faculty connect better More positive perceptions influence the More positive perceptions influence the

overall college experienceoverall college experience

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The Challenge To create a classroom environment where To create a classroom environment where

communication issues are openly communication issues are openly recognized and managed in a way that recognized and managed in a way that promotes learning.promotes learning.

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Strategies to Prepare for Classroom Communication Diversity

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Strategy 1: Assess and develop your own communication skills and knowledge Sign language proficiency Sign language proficiency Spoken language proficiency with deaf and hard Spoken language proficiency with deaf and hard

of hearing peopleof hearing people Ability to adapt written language to promote Ability to adapt written language to promote

student learningstudent learning Knowledge of cultures and skills in intercultural Knowledge of cultures and skills in intercultural

communicationcommunication Knowledge of hearing aids, cochlear implants, and Knowledge of hearing aids, cochlear implants, and

assistive technologyassistive technology

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Strategy 2: Learn more about each student’s communication before the course begins.

Reading and writing characteristicsReading and writing characteristics Sign language type and proficiencySign language type and proficiency Speech and speech reception abilitiesSpeech and speech reception abilities Cultural background Cultural background Hearing aid/cochlear implant use Hearing aid/cochlear implant use Readiness to use assistive technologyReadiness to use assistive technology

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Strategies for Responding to Classroom Communication Diversity

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Factors Seen in Successful Management of Communication Diversity Shared understandings of the communication Shared understandings of the communication

situation while also respecting confidentialitysituation while also respecting confidentiality Openly discussed descriptions of the value of Openly discussed descriptions of the value of

diversitydiversity Student-faculty co-participation in the Student-faculty co-participation in the

management of communicationmanagement of communication Effective use of Institute resourcesEffective use of Institute resources Trust and respectTrust and respect Students who bridge others’ communication Students who bridge others’ communication

toward a more effective group processtoward a more effective group process Other teamwork among studentsOther teamwork among students

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Strategy 1: Begin each course with a preliminary plan for communication success

Base plan on your preliminary knowledge Base plan on your preliminary knowledge of students’ communication skills and needsof students’ communication skills and needs

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Strategy 2: Informally evaluate classroom communication dynamics

Look for communication similarities and Look for communication similarities and diversity among studentsdiversity among students

Determine if your preliminary Determine if your preliminary understandings of students were accurateunderstandings of students were accurate

Determine if student patterns appear to be Determine if student patterns appear to be assets and/or challengesassets and/or challenges

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Strategy 3: Evaluate writing samples

Collect academic writing and informal Collect academic writing and informal writing (e-mail, TTY, etc.)writing (e-mail, TTY, etc.)

Compare written communication clarity Compare written communication clarity with other communication modeswith other communication modes

Determine if writing tutoring or other Determine if writing tutoring or other support is neededsupport is needed

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Strategy 4: Ask the students to describe communication

Use questionnaires for self-description of Use questionnaires for self-description of communication strengths and needscommunication strengths and needs

Ask students what they are seeing in the Ask students what they are seeing in the classroom dynamicsclassroom dynamics

Ask students what they would like to do to Ask students what they would like to do to make communication more effectivemake communication more effective

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Strategy 5: Adjust the classroom environment as needed

Adjust lighting, seating, acoustics, etc.Adjust lighting, seating, acoustics, etc. Adapt visual presentation for visually Adapt visual presentation for visually

restricted studentsrestricted students

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Strategy 6: Establish communication rules and guidelines Remind everyone that communication is highly Remind everyone that communication is highly

valued in the classroomvalued in the classroom Explain how rules can help students learn togetherExplain how rules can help students learn together Use group discussion to develop communication Use group discussion to develop communication

guidelinesguidelines Set limits on rules and accommodations as neededSet limits on rules and accommodations as needed Periodically ask students to assess communication Periodically ask students to assess communication

and adapt guidelines as neededand adapt guidelines as needed

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Strategy 7: Use technology to support communication

In-class mediaIn-class media E-mail and other computerized interaction E-mail and other computerized interaction

(student-student and student-faculty)(student-student and student-faculty)

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Strategy 8: Make other special accommodations

Allow more time on taskAllow more time on task Meet with students individuallyMeet with students individually Refer students to tutoring and other support Refer students to tutoring and other support

activitiesactivities

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Break (15 minutes)

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Applying Strategies to Specific Communication Situations

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NTID Situation 1:

“ “The Distracter”The Distracter”

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A student usually comes into class and takes his seat without speaking to or looking at the professor. During the lecture part of the classes, he frequently initiates conversation with students sitting nearby, using sign without voice. When the professor indicates that that is not acceptable behavior because it distracts attention from the lecture, the student is quiet for a few minutes and then begins to converse again. A few other students do not seem to mind this and often participate in these “private” conversations. By the end of the third week, none of the students has approached the professor to complain and most students’ grades seem to be within the normal range. However, the professor is completely irritated and angered by this student.

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Strategies and Techniques for “The Distracter”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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NTID Situation 2:

““The Non-Signer”The Non-Signer”

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One male student in a class of twenty students uses speech and a little signing that he learned recently. He knows that the professor is a hearing person. As the first class begins, he volunteers information more than anyone in class. He uses speech but also adds some signs and fingerspelling. He takes a lot of time planning his signing and his communication is extremely slow. Several students express appreciation for this man trying to sign, but they also say it’s difficult to understand him. The student who is learning to sign says he is not getting his thoughts out when signing and he is not doing very well understanding those who use sign language without voice. He asks the instructor to sign interpret when he speaks and voice interpret for the non-speakers.

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Strategies and Techniques for “The Non-Signer”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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NTID Situation 3:

““The Quiet One”The Quiet One”

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In a technical course, students are expected to contribute to class problem-solving tasks. A female student who moved from Japan to the U.S. to study at NTID has an excellent attendance record but almost never participates voluntarily. Her replies to direct questions are always very brief. Her language abilities seem to the professor to be similar to the other students. When the class is asked to divide into small work teams for an out-of-class follow-up project, one student points toward the Japanese student and says to the entire class, “I’m not going to be on a team with her. The rest of us will have to do all the work.”

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Strategies and Techniques for “The Quiet One”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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NTID Situation 4:

““The Overlooked ASL User”The Overlooked ASL User”

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A student raises her hand in the second week of classes and says to the professor, “I am concerned that you are ignoring my need for ASL.” She says that ASL is her first language and asks why the professor and a few of the students are not more skilled in using the language of Deaf people in a college for Deaf people. It is the professor’s belief that the class consists of several students who are long-term ASL users but most of the students have been using English-based signing during class. The professor knows that two students strongly prefer spoken English but they all are able to use English-based signing fairly well. None of the students responds to the woman who asked for ASL to be used in class. They wait to see how the professor will handle her question and her concern.

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Strategies and Techniques for “The Overlooked ASL User”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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NTID Situation 5:

““The Visually Impaired”The Visually Impaired”

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A female student with very restricted vision is enrolled in a course that uses a lot of visual media. The professor and other students do not know her vision is restricted. In the first class, the professor hands out the course description. It includes NTID’s policy on providing special accommodations for students in the classroom. The policy says that it is each student’s responsibility to inform the professor if there are any special visual, auditory or other needs that require accommodation. At the end of the fifth week, the student is handed her exam with a failing grade. She approaches the instructor privately and asks, “How can you fail me when I can’t read small print, I couldn’t tell who was talking in class, you moved around too much and the room was too bright for me to see the board?”

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Strategies and Techniques for “The Visually Impaired”

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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Your Communication Diversity

Please describe one situation that Please describe one situation that could happen in your college could happen in your college classroom. Describe the classroom. Describe the communication behavior of one communication behavior of one student that you think makes student that you think makes classroom communication more classroom communication more challenging or more valuable.challenging or more valuable.

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Strategies and Techniques for Your Diversity

What challenges or problems do you see in What challenges or problems do you see in this situation?this situation?

In what ways can this student provide a In what ways can this student provide a valuable contribution to this course?valuable contribution to this course?

What additional information would help What additional information would help you better understand this situation?you better understand this situation?

How would you respond to this situation?How would you respond to this situation?

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Final Project

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Project Item 1

List 4 ways in which communication List 4 ways in which communication diversity is seen in your classrooms. diversity is seen in your classrooms. Describe how this diversity can be both a Describe how this diversity can be both a value and a challenge.value and a challenge. 1_______ Value? Challenge?1_______ Value? Challenge? 22 33 44

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Project Item 2

Describe 2 things you would like to do Describe 2 things you would like to do differently in the management of differently in the management of communication in your courses.communication in your courses. 11 22

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Project Item 3

Develop a personal plan for improving your Develop a personal plan for improving your communication management in one of your communication management in one of your courses. You may use the outline (handout) courses. You may use the outline (handout) as an optional guide.as an optional guide.

Give your project report to Sid Barefoot. It Give your project report to Sid Barefoot. It will not be shared without your permission.will not be shared without your permission.

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I wish you great success in your future classroom communication.

Thank you for learning with me in this workshop.

Sidney M. BarefootNTID Speech-Language Department

[email protected]

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Guide to Developing a Communication Management Plan

What do I need to do differently?What do I need to do differently? How will these changes benefit:How will these changes benefit:

My students?My students? My college/program/department?My college/program/department? Me?Me?

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Guide to Developing a Communication Management Plan (2)

To make these changes, what do I need to learn:To make these changes, what do I need to learn:From students?From students?From the literature?From the literature?From other faculty?From other faculty?From my administration?From my administration?Other?Other?

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Guide to Developing a Communication Management Plan (3)

To make these changes, what resources will I To make these changes, what resources will I need?need?

BudgetBudgetMaterialsMaterialsOthers’ expertiseOthers’ expertiseOtherOther

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Guide to Developing a Communication Management Plan (4)

What steps will I take to implement the What steps will I take to implement the changes?changes?

When will I implement the changes?When will I implement the changes? How will I evaluate the effectiveness of the How will I evaluate the effectiveness of the

changes?changes?

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Photo Credits

Slide 3 Classroom1 - Slide 3 Classroom1 - http://www.comm.cornell.edu/newsletter/Rimg0026.jpghttp://www.comm.cornell.edu/newsletter/Rimg0026.jpg

Slide 5a Classroom2 - Slide 5a Classroom2 - http://www.northcentral.tec.wi.us/wonder/sysdesc/Wwtc.jpghttp://www.northcentral.tec.wi.us/wonder/sysdesc/Wwtc.jpg

Slide 5b Mouth - http://www.thebigholistic.com/images/mouth.jpgSlide 5b Mouth - http://www.thebigholistic.com/images/mouth.jpg Slide 5c Hand - http://www.palatineinc.com/images/sign.jpgSlide 5c Hand - http://www.palatineinc.com/images/sign.jpg Slide 6a Converse - Slide 6a Converse -

http://www.christiananswers.net/q-aiia/hypocrisy.htmlhttp://www.christiananswers.net/q-aiia/hypocrisy.html Slide 6b Implant - Slide 6b Implant -

http://www.oraldeafed.org/schools/cid/images/implant.jpghttp://www.oraldeafed.org/schools/cid/images/implant.jpg Slide 6c Aid - http://www.hearingtests.ca/hearing_aids.htmSlide 6c Aid - http://www.hearingtests.ca/hearing_aids.htm Slide 7a Alphabets - http://www.p-word.com/images/russian-script.gifSlide 7a Alphabets - http://www.p-word.com/images/russian-script.gif Slide 7b Teacher - www.spedlawyer.com/sign-language.jpgSlide 7b Teacher - www.spedlawyer.com/sign-language.jpg

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Photo Credits (2)

Slide 9 Classroom3 - http://www.mba.wfu.edu/images/classroom.jpgSlide 9 Classroom3 - http://www.mba.wfu.edu/images/classroom.jpg Slide 23 Island - Slide 23 Island -

www.northernwoodtravel.com/cruises/january_2001/57929a1.jpgwww.northernwoodtravel.com/cruises/january_2001/57929a1.jpg Slide 25 Signer1 - http://www.shc.uiowa.edu/asl/asl5.gifSlide 25 Signer1 - http://www.shc.uiowa.edu/asl/asl5.gif Slide 28 Student - http://www.educause.edu/pub/ce/cem98/graphics/cem983-Slide 28 Student - http://www.educause.edu/pub/ce/cem98/graphics/cem983-

toc.giftoc.gif Slide 31 Lake - http://www.jonh.net/~jonh/photos/small/chi-lonesome-lake-2.jpgSlide 31 Lake - http://www.jonh.net/~jonh/photos/small/chi-lonesome-lake-2.jpg Slide 34 Signer2- http://www.nysd.k12.ny.us/Images_Fall2000/ASLClass.gifSlide 34 Signer2- http://www.nysd.k12.ny.us/Images_Fall2000/ASLClass.gif Slide 37 Vision - http://www.3dluvr.com/jamine/r7/blurry-transparency.jpgSlide 37 Vision - http://www.3dluvr.com/jamine/r7/blurry-transparency.jpg Slide 42 Project - http://math.berkely.edu/~ribet/Math250/final.jpgSlide 42 Project - http://math.berkely.edu/~ribet/Math250/final.jpg