1 2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009 1:30 – 3:00 pm San Diego, CA.

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2009 Spring Conference & Expo

Session: “Mobility Management Centers”

April 18, 2009

1:30 – 3:00 pm

San Diego, CA

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Today’s Agenda

Introduction

Paducah Area Transit System Background & Overview

Mobility Management Services

Advanced Technologies

New Mobility Management Initiatives

Mobility Management Funding

Questions and Comments

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PATS Background & PATS Background & OverviewOverview

Location: Paducah, KY

Population: 26,307 (city); Service area = 127,981

Other Regional Partners: 2 Rural public transit authorities & Easter Seals

Hours of Operation: 4:00 am – 11:00 pm

Annual Passenger Trips: 573,210

4The Jackson Purchase Region of Western Kentucky (8 counties)

Paducah

PATS Background & OverviewPATS Background & Overview

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Mobility Management ServicesMobility Management Services

Current Services Provided: Fixed route (6 routes)

ADA paratransit & Demand Response

Taxi

Coordinated human service transportation (200 contracts)

Regional Medicaid Provider(3 counties in KY - and soon in So. ILL)

Airport shuttle (linkage with Northwest Airlines)

Regional trip coordination (PART)

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Current Services Provided: Package & movie delivery

UPS/FedEx service

Railroad and barge lines services

Downtown trolley (i.e. Chamber of Commerce)

Special events (i.e. National Quilt Show, Riverboat tourists)

Vanpools (i.e. US Army Corp. of Engineers)

FEMA Tier II National Emergency Response

Mobility Management ServicesMobility Management Services

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Mobility Management Mobility Management ServicesServices

Community Services Food drives Vaccination clinics “How to” clinics

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Mobility Management Mobility Management ServicesServices

Mobile driving simulator Trained over 1,000 persons in KY, MO, NV, OH, TN, &

WV

Multiple simulated driving/vehicle scenarios

PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles;

Current = 1.45 per 100,000 miles

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Advanced TechnologiesAdvanced Technologies

Supporting Mobility Management

RouteMatch Software: Computer assisted scheduling, dispatching, reporting, &

billing

Business Intelligence (RouteMatch MC)

Mentor AVL/MDC – all vehicles

Medicaid Broker - Provider Electronic connection

800 Megahertz radio system

Kentucky Relay (TDD/TTY) service

REI – Onboard security cameras

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New Mobility Management InitiativesNew Mobility Management Initiatives

USDOT Mobility Services for All Americans (MSAA) Transportation Management Coordination Center (TMCC)

Customer-focused centralized regional point of information & services for: Transportation Human service & community organizations

Accessible by: Telephone, Internet, Walk-in, and Kiosks Multi-lingual service availability

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TMCC Public Brochure

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New Mobility Management InitiativesNew Mobility Management Initiatives

MSAA Phase 1: Year 1 (Commencing in Spring 2010)

RouteMatch Software (paratransit) for all providers (PATS to host)

Mentor AVL/MDC for all providers Telecommunications infrastructure Internet website Interactive Voice Recognition (IVR) Human Service Information & Referral

database (online and telephone access) Internet link with KY511

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New Mobility Management InitiativesNew Mobility Management Initiatives

MSAA Phase 2: Years 2-4

(Commencing in 2011-2013)

Kiosks placed at major trip generator locations

Regional fare media & system

Digital onboard cameras & voice recorders for all providers

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New Mobility Management New Mobility Management InitiativesInitiatives

Facility expansion:

Build a new maintenance facility

Expand current administrative, operations, and customer service center Continued fixed route transfer center Greyhound services & ticketing agent Make available new office space for

community organizations to meet customers

Enclosed outdoor bus shelters at major activity centers – solar powered

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New Mobility Management New Mobility Management InitiativesInitiatives

211 initiative

PATS & Paducah/McCracken United Way partnership

Provides human service and community information through “live” persons

Simple telephone number for non-emergency services: 211

Expand to provide to majority of Kentucky

Television News story: WPSD-TV, April 2, 2008

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Funding Partners: Federal Government: USDOT (S. 5311), USDHHS,

Congressional earmarks Commonwealth of KY (KYTC and many agencies) Medicaid Local human service agencies Other local contracting agencies Non-profit organizations/foundations City of Paducah & McCracken County PATS riders (farebox)

New Mobility Management FundingNew Mobility Management Funding

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Question & Comments

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Ms. Kim Adair

Executive Director

Paducah Area Transit System, KY

Telephone: (270) 444-3660 (direct)

E-mail: [email protected]

Contact Contact InformationInformation