1 © 2005 – 2009 Inovium Corporation – All rights reserved COMPANY / AGENCY USER MANUAL Segment 1 A/R and Payment Version 1.0.1 April 30, 2009 Refer to.

1© 2005 – 2009 Inovium Corporation – All rights reserved

COMPANY / AGENCY USER MANUAL

Segment 1

A/R and Payment

Version 1.0.1

April 30, 2009

Refer to Segment 2 for Preferences – ADMIN - Reports

2

InoviumPay 2.0 – General Index

Segment 1 (enclosed)

• GENERAL RULES Access to System and selection of payers

• A/R VIEW View specific payers’ A/R data and aged A/R Report

• PAYMENTS Record manual payments, (Credit Card and Check) add invoices and schedule fixed and variable payments

See Segment 2 for:

• PREFERENCES

Set up profiles, Import / Export capability, Rapid Deposit Manual, RPC Gateway, and EFT Reconciliation

• ADMIN TOOLS

Admin Settings, Predefined Charges, Communication Center, Mobile Payers/Payments

• REPORTS Predefined Report Generator, Custom Report Generator

3

A/R Solutions

InvoicePayerPayments

Remote Deposit Capture (RDC)

Paper Checks Credit Cards

e-payment

Company / Agency Accounting System

System Flow

© Copyrighted – 2005 – 2009 All Rights Reserved – Inovium Corporation

Cash Over Counter

4

InoviumPay 2.0 – General Rules - System Login

User Name and Password to Login provided by Inovium Corporation

Or by Company System Administrator

URL https://inoviumsolutions.com/V2/login.php

Company Name and User Name

(a) Help User Manuals

(a) Help - Segment 1 Manual - A/R View & Payments

(a) Help - Segment 2 Manual – Preferences – Admin Tools - Reports

Easy as 1 -2 - 3

5

InoviumPay 2.0 – General Rule

Standard Access – Specific Payer Search

Step 1 – Click here to Select Payer

6

InoviumPay 2.0 – General Rule - Specific Payer Search

Step 2- Enter data in any or all the fields, or view all payers

If the payer is not in the database then you must manually enter the payer’ data

7

InoviumPay 2.0 – General Rules – Select payer

Step 3 - Click on the email address of the payer to be processed

8

InoviumPay 2.0 – General Rule

Please note in screens 5, 6, and 7 the steps you must do in order to retrieve a specific payer. If, for example, you want to search for someone named ‘Smith’ and you are not sure of the specific name then all Smiths can be shown and you then select the Payer you want to process.

You will be able to access any of the following nine links with only one payer selection action:

Tab

A/R VIEW  -  View Payer History   View Payer A/R View Last 30 Days Payments    View Current Month Payments

Aged A/R

PAYMENTS -  Mail/Over Counter Payments   Add Charges to Payer    Credit Card Payment View Current Month Payments

Check Payment Fixed Scheduler Variable Scheduler

End of General Rules

9

InoviumPay 2.0 –

A/R VIEWView Payer History

View Payer A/R

View Last 30 Days Payments

View Current Month’s Payments

A/R Aged Report

10

InoviumPay 2.0 – A/R View

Access A/R View

A/R View Links

11

InoviumPay 2.0 – View Payer History

Accounts Receivable History displayed from date of posting

of payer at inception

Under “Invoice No.” you can click to view original invoice

The invoice can be viewed, printed or sent by email

to the payer

12

InoviumPay 2.0 – View Payment History

Payment History Data

Under “Applied to” you can click to view original invoice

13

InoviumPay 2.0 – View Last 30 Days Payments

Data displayed for last 30 days period

Under “Applied to” you can click to view original invoice

14

InoviumPay 2.0 – View Current Month Payments

Data displayed for current calendar month

Under “Applied to” you can click to view original invoice

15

InoviumPay 2.0 – Aged A/R Reports

Aged A/R based on true 90 day period

To search for a specific payer click on CTRL+F and then click on Payer command

Click on payer command to access specific payer

16

InoviumPay 2.0

PAYMENTSMail / Over Counter Payments

Credit Card Payments

Check Payments

Add Charges to Payer or New Invoice

View Current Month Payments

Fixed Scheduler

Variable Scheduler

17

InoviumPay 2.0 - Payments

Access Payments

Payment Links

18

InoviumPay 2.0 – Mail / Over Counter Payments

Select all invoices that are to be credited to Payer account

Select Payment Type

Enter Check # or Description

Enter Amount or Credit

Post Credit Applied to Payer

19

InoviumPay 2.0 – Mail / Over Counter Credit Card Payments

Select all invoices that are to be credited to Payer account

Select Credit Cart Type

Enter Credit Card + CVA #

Enter Amount or Credit

Post Credit Applied to Payer

20

InoviumPay 2.0 – Mail / Over Counter Check Payments

Select all invoices that are to be credited to Payer account

Select Bank Name

ABA Routing # + Account #

Enter Amount or Credit

Post Credit Applied to Payer

21

InoviumPay 2.0 – Mail / Over Counter – Printed Receipt

1, Click on above link to view receipt 2. Receipt will appear as a PDF and print on 8.5” x 11” paper

3. Three Receipts: For Payer - For Clerk - For Audit Control

22

InoviumPay 2.0 – Add Charges to Payer (Invoice)

If more then one item is to be added to invoice, manually change “Items on invoice”

Default Item is set to 1 – If you are entering more then one item just enter the number of invoice lines

23

InoviumPay 2.0 – Add Charges to Payer (Invoice)

Example showing 3 Items Selected

Quantity X Unit Price – total will be calculated

Select pull down menus that are applicable

Click to Add Charges

24

InoviumPay 2.0 – Fixed / Variable Scheduler

Each authorized Company user can define as many recurring payments as needed. The number is not limited by the Payer, so the system will allow more then one scheduled payment for each Payer.

This section of InoviumPay is segmented into 2 main subsections:

Fixed Scheduler paymentsVariable Scheduler Automatic payments

The recurring payments section can be accessed using the Fixed / Variable Scheduler link above.

25

InoviumPay 2.0 – Fixed Scheduler

Fixed Scheduler

The fixed scheduler is intended to address the needs of regularly scheduled

payments, each with the same amount (e.g., a rental payment that is due on the

same day every month).

26

InoviumPay 2.0 – Fixed Scheduler

Edit an existing payer already posted on the Fixed scheduler by clicking on Edit Link

Add a Payer to Fixed scheduler by batch or Add New Payer to the scheduler

27

InoviumPay 2.0 – Fixed Scheduler

The fixed scheduler performs the following actions:

1. It posts the amounts to the gateway processor for the items scheduled in a specific day2. If the payment is accepted and an invoice is generated, it is marked as processed and

posted to Payer’s history of payment. A notice is created and emailed or faxed to the Payer

3. If the payment is denied, an invoice is generated and posted to Payer’s balance. The Payer will then have to process it manually

All scheduler-created invoices bear an invoice number starting with the digits 888. This makes them easier to identify.

The shipping information and cost (optional) will be posted to each invoice generated

The scheduled items can be processed in five modes:

Once a month - Once a week - Every 2 weeks - Every 3 months (quarterly) - Annually

28

InoviumPay 2.0 – Fixed Scheduler

Select payment type and record data requested Select Payment Type

29

InoviumPay 2.0 – Fixed Scheduler

Fixed Scheduler

Batch Upload

Fixed Scheduler Batch Upload

30

InoviumPay 2.0 – Variable Scheduler

Variable Scheduler payments The automatic payments tool is slightly different from the Fixed Scheduler. This tool calculates the amount that needs to be processed based on the Payer’s balance. The payment date can be a specific date, or invoices can be processed on due date.

Adding an automatic payment takes two steps:

The first step requires the period of the Automatic payment and Payer’s informationThe second step requests billing information.

Refer to next slide for an example of a completed Variable Scheduler payment form

31

InoviumPay 2.0 – Variable Scheduler

Edit an existing Payer already posted on the Fixed scheduler by clicking on Edit Link

Add a Payer to Fixed scheduler by batch or Add New Payer to the scheduler

32

InoviumPay 2.0 – Variable Scheduler

Select Payment Type

33

InoviumPay 2.0 – Variable Scheduler

Variable Scheduler Batch Upload

34

InoviumPay 2.0

See Segment 2 for:

Preferences

ADMIN

Reports

35

For Customer Service – Please contact:

Inovium Corporation

10300 W Charleston Blvd. #13-214

Las Vegas, Nevada 89135

702-254-6385 FAX 702-926-9629

[email protected]

Customer Service Hours

Monday – Friday

7 AM to 5 PM Pacific time