1. 2 3 4 5 NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATION SEPTEMBER 23, 2005 BRENDA MATHISON DIRECTOR OF ENVIRONMENTAL AFFAIRS RECYCLING FOR THE FUTURE.

1

2

3

4

5

NORTH AMERICAN HAZARDOUS MATERIALS ASSOCIATIONSEPTEMBER 23, 2005BRENDA MATHISONDIRECTOR OF ENVIRONMENTAL AFFAIRS

RECYCLING FOR THE FUTURE

6

FAST FORWARD.

Our mission is to provide for positive environmental

stewardship that is sustainable over time while we continue to meet Best Buy’s goals as well

as those of the Communities we serve.

RECYCLING FOR THE FUTURE

7

Best Buy’s AcknowledgementBest Buy’s Acknowledgement

As the world’s largest retailers of consumer electronics

Best Buy understands the importance of

it’s leadership role Is committed to building a foundation of strong Employee, Community and Vendor Partnerships

As the world’s largest retailers of consumer electronics

Best Buy understands the importance of

it’s leadership role Is committed to building a foundation of strong Employee, Community and Vendor Partnerships

FAST FORWARD.

8

Best Buy GoalsBest Buy Goals By continuing to foster those relationships

Best Buy will Evaluate the ideas, Develop and incorporate new programs that

seek to increase our efficiencies, reduce our

waste, recycle our commodities and Respect all aspects of the environment by

performing in compliance with all regulations

concerning the environment

By continuing to foster those relationships

Best Buy will Evaluate the ideas, Develop and incorporate new programs that

seek to increase our efficiencies, reduce our

waste, recycle our commodities and Respect all aspects of the environment by

performing in compliance with all regulations

concerning the environment

FAST FORWARD.

9

Best Buy’s GoalsBest Buy’s Goals

By continuing to foster those

relationships Best Buy will Make shopping and recycling easy and fun

for our customers Have a meaningful impact on the quality of

life in the communities Maximize profitability and offer shareholder

value

By continuing to foster those

relationships Best Buy will Make shopping and recycling easy and fun

for our customers Have a meaningful impact on the quality of

life in the communities Maximize profitability and offer shareholder

value

FAST FORWARD.

10

Best Buy GoalsBest Buy Goals

By continuing to foster those relationships Best Buy will build a

National Program that is National Program that is Easy & Convenient for Consumers withEasy & Convenient for Consumers with Shared Responsibility – Consumer, Shared Responsibility – Consumer,

Retailer, Government, Manufacturer isRetailer, Government, Manufacturer is Environmentally Friendly andEnvironmentally Friendly and Networked and SustainableNetworked and Sustainable

FAST FORWARD.

11

WHO IS BEST BUY?WHO IS BEST BUY?WHO IS BEST BUY?WHO IS BEST BUY?

CONCEPTS2nd Turn-Tech Trade-

InStudio DEscapeEq Life

PRIVATE LABELInsignia

DynexBasix

FAST FORWARD.

12

Who is Best Buy?Who is Best Buy?

Largest volume specialty retailer of

consumer electronics in the U.S. Best Buy: 700 Best Buy Canada: 178

Future Shop: 134 Best Buy: 44

Magnolia: 20

Largest volume specialty retailer of

consumer electronics in the U.S. Best Buy: 700 Best Buy Canada: 178

Future Shop: 134 Best Buy: 44

Magnolia: 20

FAST FORWARD.

13

Who is Best Buy?Who is Best Buy? Geek Squad Precincts:

In-Stores Geek Squad Stand Alone: 5

MHT ImageLab 2nd Turn – Tech Trade-In Strong E-commerce presence through Bestbuy.com Tech Trade In Supply Chain Service Centers and In-Home Service

Geek Squad Precincts: In-Stores Geek Squad Stand Alone: 5

MHT ImageLab 2nd Turn – Tech Trade-In Strong E-commerce presence through Bestbuy.com Tech Trade In Supply Chain Service Centers and In-Home Service

FAST FORWARD.

14

Best Buy’ s Consumer Electronics Reuse & Recycling Programs

Best Buy’ s Consumer Electronics Reuse & Recycling Programs

First company to host consumer electronics recycling events in 2001.

First company to sponsor a permanent fixture for consumer recycling programs in every store since 2003 for cell phones, ink & toner cartridges and batteries

Ongoing daily collection and recycling of consumer electronics

First company to host consumer electronics recycling events in 2001.

First company to sponsor a permanent fixture for consumer recycling programs in every store since 2003 for cell phones, ink & toner cartridges and batteries

Ongoing daily collection and recycling of consumer electronics

FAST FORWARD.

15

Best Buy Best Buy Recycling EventsRecycling EventsBest Buy Best Buy Recycling EventsRecycling Events

Fifty Events Twenty States Over 2.5 Million Pounds of consumer, schools, government and small business electronics recycled since 2001 Best Buy store parking lots and off-site locations as well Business Model

Operating Expense vs. Sponsorship Expense

Fifty Events Twenty States Over 2.5 Million Pounds of consumer, schools, government and small business electronics recycled since 2001 Best Buy store parking lots and off-site locations as well Business Model

Operating Expense vs. Sponsorship Expense

FAST FORWARD.

16

17

18

In-Store RecyclingIn-Store RecyclingIn-Store RecyclingIn-Store Recycling

Initiated In 2003: A Permanent Fixture In

Front Entry of Every Best Buy Store Drop Off Everyday: Cells/PDA’s/Pagers,

Rechargeable Batteries, Ink Cartridges. Reuse and Recycled To Date:

Thousands of Units

Thousand of Pounds

Initiated In 2003: A Permanent Fixture In

Front Entry of Every Best Buy Store Drop Off Everyday: Cells/PDA’s/Pagers,

Rechargeable Batteries, Ink Cartridges. Reuse and Recycled To Date:

Thousands of Units

Thousand of Pounds

FAST FORWARD.

19

FAST FORWARD.

Recycling Fixture

20

Consumer ElectronicsConsumer ElectronicsCCollection, Reuse & Recyclingollection, Reuse & RecyclingConsumer ElectronicsConsumer ElectronicsCCollection, Reuse & Recyclingollection, Reuse & Recycling

Best Buy collects for reuse or recycling electronics from consumers who have products delivered to their homes. Thousands of units and millions of pounds of material are reused or recycled annually. Pilot Program: Evaluate for reuse or recycling electronics from various programs Pilot Program: Pre-Labeled, Postage Paid

labels

Best Buy collects for reuse or recycling electronics from consumers who have products delivered to their homes. Thousands of units and millions of pounds of material are reused or recycled annually. Pilot Program: Evaluate for reuse or recycling electronics from various programs Pilot Program: Pre-Labeled, Postage Paid

labels

FAST FORWARD.

21

WHAT DOES BEST BUY WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING?BRING TO ELECTRONIC RECYCLING?WHAT DOES BEST BUY WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING?BRING TO ELECTRONIC RECYCLING?

Uniquely Positioned for Direct Customer Uniquely Positioned for Direct Customer Access For Best Buy EventsAccess For Best Buy Events

Convenient Collection SitesConvenient Collection Sites

Retailers Can Help EducateRetailers Can Help Educate

Networked Company SolutionsNetworked Company Solutions

Unique Program DevelopmentsUnique Program Developments Best Buy’s “Networked Home Best Buy’s “Networked Home

Solutions”Solutions” The “Geek Squad”The “Geek Squad” ““Best Buy For Business”Best Buy For Business”

Uniquely Positioned for Direct Customer Uniquely Positioned for Direct Customer Access For Best Buy EventsAccess For Best Buy Events

Convenient Collection SitesConvenient Collection Sites

Retailers Can Help EducateRetailers Can Help Educate

Networked Company SolutionsNetworked Company Solutions

Unique Program DevelopmentsUnique Program Developments Best Buy’s “Networked Home Best Buy’s “Networked Home

Solutions”Solutions” The “Geek Squad”The “Geek Squad” ““Best Buy For Business”Best Buy For Business”

FAST FORWARD.

22

WHAT DOES BEST BUY WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING?BRING TO ELECTRONIC RECYCLING? WHAT DOES BEST BUY WHAT DOES BEST BUY BRING TO ELECTRONIC RECYCLING?BRING TO ELECTRONIC RECYCLING?

Tests, Surveys, & Exposure in Different Markets Tests, Surveys, & Exposure in Different Markets

Over Sixty Collection Events in Twenty States: Over Sixty Collection Events in Twenty States:

MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO,

VA, CO, TX, PA, MI, DC, NY, NC, INVA, CO, TX, PA, MI, DC, NY, NC, IN Federal, State and Local Government Support Federal, State and Local Government Support

and Collaborationand Collaboration Manufacturer and Vendor PartnershipsManufacturer and Vendor Partnerships

Tests, Surveys, & Exposure in Different Markets Tests, Surveys, & Exposure in Different Markets

Over Sixty Collection Events in Twenty States: Over Sixty Collection Events in Twenty States:

MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO, MN, FL, IL, MA, CA, WI, GA, WA, AZ, NJ, MO,

VA, CO, TX, PA, MI, DC, NY, NC, INVA, CO, TX, PA, MI, DC, NY, NC, IN Federal, State and Local Government Support Federal, State and Local Government Support

and Collaborationand Collaboration Manufacturer and Vendor PartnershipsManufacturer and Vendor Partnerships

FAST FORWARD.

23

Increased Awareness Millions of Media Impressions Media Exposure in Major Media Outlets

Increased Awareness Millions of Media Impressions Media Exposure in Major Media Outlets

WHAT ARE WHAT ARE WE ACCOMPLISHING?WE ACCOMPLISHING?WHAT ARE WHAT ARE WE ACCOMPLISHING?WE ACCOMPLISHING?

FAST FORWARD.

24

WHAT ARE THE RESULTSWHAT ARE THE RESULTSWHAT ARE THE RESULTSWHAT ARE THE RESULTS Over Eight Million Pounds of ElectronicsOver Eight Million Pounds of Electronics

Reused and/or RecycledReused and/or Recycled CRT’s (Televisions, Monitors)CRT’s (Televisions, Monitors) CPU’s CPU’s Peripheral’s/Office EquipmentPeripheral’s/Office Equipment Miscellaneous Household ElectronicsMiscellaneous Household Electronics Cell PhonesCell Phones BatteriesBatteries

Over Eight Million Pounds of ElectronicsOver Eight Million Pounds of Electronics Reused and/or RecycledReused and/or Recycled

CRT’s (Televisions, Monitors)CRT’s (Televisions, Monitors) CPU’s CPU’s Peripheral’s/Office EquipmentPeripheral’s/Office Equipment Miscellaneous Household ElectronicsMiscellaneous Household Electronics Cell PhonesCell Phones BatteriesBatteries

Recycling94%

Reuse6%

FAST FORWARD.

25

Strong Partnerships Strong Partnerships Are CriticalAre Critical

Strong Partnerships Strong Partnerships Are CriticalAre Critical

It takes a “Community” to solve the issues Strong partnerships are critical to success.

Manufacturers Federal Programs: “Plug-In To eCycling” Campaign State, County & City Governments Vendors Best Buy Departments

It takes a “Community” to solve the issues Strong partnerships are critical to success.

Manufacturers Federal Programs: “Plug-In To eCycling” Campaign State, County & City Governments Vendors Best Buy Departments

FAST FORWARD.

26

Best Buy’s Best Buy’s Recycling ApproachRecycling Approach

Best Buy’s Best Buy’s Recycling ApproachRecycling Approach

Retailers should play a role in ensuring products

are recycled. Retail involvement in recycling collection

programs should be voluntary. Best Buy wants to increase use of recycled

material to create new products. Best Buy continues to work to provide more

recycling opportunities for consumers.

Retailers should play a role in ensuring products

are recycled. Retail involvement in recycling collection

programs should be voluntary. Best Buy wants to increase use of recycled

material to create new products. Best Buy continues to work to provide more

recycling opportunities for consumers.

FAST FORWARD.

27

LegislationLegislationLegislationLegislation

Best Buy is voluntarily working to help offer solutions to increase responsible reuse and recycling of these products. Best Buy believes that developing a national electronics management system is preferable to individual states Producer Responsibility vs. ARF

ARF: California “learning's” Producer Responsibility: Maine

Best Buy is voluntarily working to help offer solutions to increase responsible reuse and recycling of these products. Best Buy believes that developing a national electronics management system is preferable to individual states Producer Responsibility vs. ARF

ARF: California “learning's” Producer Responsibility: Maine

FAST FORWARD.

28

Electronics Recycling A Win for All

Electronics Recycling A Win for All

Customer Satisfaction Increases Consumer Awareness Of Issue More Materials Recycled And Resources Conserved Promotional Opportunities

Customer Satisfaction Increases Consumer Awareness Of Issue More Materials Recycled And Resources Conserved Promotional Opportunities

FAST FORWARD.

29

Best Buy Best Buy Future ProgramsFuture Programs

Best Buy Best Buy Future ProgramsFuture Programs

Manufacturing International Retail BBFB Retail Facilities “Green” Products Geek Squad Programs In-Home Services

Manufacturing International Retail BBFB Retail Facilities “Green” Products Geek Squad Programs In-Home Services

FAST FORWARD.

30

Other Other Environmental InitiativesEnvironmental Initiatives

Other Other Environmental InitiativesEnvironmental Initiatives

Energy Star Programs Energy Management Programs Transportation – Reverse Logistics Building Designs Global Sourcing

Energy Star Programs Energy Management Programs Transportation – Reverse Logistics Building Designs Global Sourcing

FAST FORWARD.

31

RECYCLING FOR THE FUTURE

Compliance Consistency Communication Customer Driven Contact Information:

[email protected]

Compliance Consistency Communication Customer Driven Contact Information:

[email protected]