Language Access and the Role Certification and Licensure Exams Play Portland, Oregon September 15, 2016 Council on Licensure, Enforcement and Regulation 2016 Annual Educational Conference 1 Language Access and the Role Certification and Licensure Exams Play Panelists • Stacey Saunders, Washington State Department of Health • Carmen Castro-Rojas, Judicial Council of California • Ron Ripa, Prometric Test Development Washington Department of Health Home Care Aide Certification Exam Program
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Language Access and the Role Certificationand Licensure Exams Play
Portland, OregonSeptember 15, 2016
Council on Licensure, Enforcementand Regulation 2016 Annual Educational Conference 1
Language Access and theRole Certification andLicensure Exams Play
Panelists
• Stacey Saunders, Washington StateDepartment of Health
• Carmen Castro-Rojas, Judicial Council ofCalifornia
• Ron Ripa, Prometric Test Development
Washington Department of Health
Home Care Aide
Certification Exam Program
Language Access and the Role Certificationand Licensure Exams Play
Portland, OregonSeptember 15, 2016
Council on Licensure, Enforcementand Regulation 2016 Annual Educational Conference 2
Washington State Facts
• Population: 6,968,170
• Language other than Englishspoken at home: 1,310,016 or 18.8%
• Limited English: 601,376 or 9.15%
• Languages Spoken: Over 200
Washington State Office of Financial Management, US Census data
Washington State Map-County
Seattle Area Map-Census Tract
Language Access and the Role Certificationand Licensure Exams Play
Portland, OregonSeptember 15, 2016
Council on Licensure, Enforcementand Regulation 2016 Annual Educational Conference 3
Home Care Aide Overview
• Certification required by law
• Must pass knowledge and skills exam
• Exam in 12 translated languages,individual interpreters
Translated Languages
• Arabic
• Chinese
• Khmer/Cambodian
• Korean
• Laotian
• Russian
• Samoan
• Spanish
• Somali
• Tagalog
• Ukrainian
• Vietnamese
Why Have Language Access?
• DEMAND: Consumers want a caregiverfrom their culture and language.
• PUBLIC SAFETY: Home Care Aides arecaregivers, English proficiency notrequired.
– Caregiving transcends culture and language.
Language Access and the Role Certificationand Licensure Exams Play
Portland, OregonSeptember 15, 2016
Council on Licensure, Enforcementand Regulation 2016 Annual Educational Conference 4
Benefits of Language Access
• Consumers have caregiver from theirculture/language
• In-home care costs less
• Profession open to Limited Englishworkers
• Health equity
Unintended Barriers
• Old exam designed for proficient Englishspeakers educated in the US.