061 AC 21-22 Budget Workshop PPT FINAL RTP

FY 2021-22BUDGET WORKSHOPS

Administration & Support

Audit Services

Accounting Services

Financial Reporting

Auditor-ControllerBetsy M. Schaffer, CPA, CPFOAuditor-Controller

FY 2021-22 Budget Workshops

Key Challenges & Emerging Issues

• Information Systems and Technology Infrastructure

• Helping deliver Countywide financial services, including a new enterprise resource planning (ERP) system, while supporting and maintaining our legacy information systems.

• Supporting Countywide Renew ‘22 initiatives by aligning our departmental goals and objectives into the Renew ‘22 framework of Revision, Re-Design, Re-Balance, Respond, and Retain.

• Staffing and Team Development

• Maintaining continuity of operations through staffing changes, including promotions, retirements, and training rotations.

• 92% of staff have maintained a teleworking schedule for the entire COVID pandemic response.

• Administrative Complexities

• Assisting with Countywide cost analysis and recovery efforts for disaster response with COVID-19.

• Accounting and auditing challenges such as Governmental Accounting Standards Board (GASB) implementations.

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FY 2021-22 Budget Workshops

Budget Summary

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Operating Budget $ 9,474,400

Use of One-Time for Ongoing Operations $ 0

Capital Budget $ 15,000

General Fund Contribution $ 8,230,800

Full-Time Equivalents 47.6

Service Level Reductions $ 0

Restoration Requests $ 0

Expansion Requests $ 0

FY 2021-22 Budget Workshops

Anticipated Accomplishments

• Led the countywide business applications needs assessment (BANA) project to review the current status and needs of the County’s business systems through Phase 1.

• Applied advanced analytical and audit procedures to County’s disbursements.

• Continued activities to strengthen and reinforce the culture of customer service and teamwork.

• Conducted our third annual Division Chief retreat leadership training.

• Completed GASB 84 implementation for fiduciary fund accounting.

• Overcame the organizational and technological challenges that the pandemic presented to continue successful operations, with 92% of our staff teleworking.

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Renew ’22 Accomplishment

FY 2020-21

FY 2021-22 Budget Workshops

Department Goals & Objectives

• A Well-Run County

• Encourage participation in InnovateSBC process improvement training.

• Distribute an estimated $1-1.05 billion in property taxes to local agencies annually.

• A Financially Sound County

• Provide Countywide financial information necessary to make decisions that impact services to the community.

• Continue to participate in the BANA project through the resulting selection and implementation of a new ERP system.

• An Informed Public

• Publish and distribute the FY 2020-21 annual Financial Highlights publication.

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FY 2021-22

Renew ’22 Department Goal/ Objective

FY 2021-22 Budget Workshops

Department Goals & Objectives

• A Knowledgeable and Effective Staff

• Coordinate and facilitate the 30th class of the New Auditor Training and Development (NATD) program.

• Conduct our fourth annual Division Chief retreat leadership training.

• A Model County Department

• Promote employee health, wellness, and quality of life.

• Maintain and strategically enhance the 70 applications within our office that serve multiple departments and County agencies.

• Continue established activities to strengthen and enforce our culture of customer service and teamwork.

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FY 2021-22

Renew ’22 Department Goal/ Objective

FY 2021-22 Budget Workshops 7

Goal2020-21Target

2020-21Est. Actual

2021-22 Target

RE-BALANCE: Enhance financial resiliency Departments will enhance financial resiliency in an amount annually with a goal of at least 1% of their total budgets.

$92K $92K $93K

RE-DESIGN: Migrate County services onlineEvaluate and migrate 75% of County services determined feasible to be placed online by June 2022.

80%of 9

80%of 9

80%of 9

RE-DESIGN: Train employees through InnovateSBCEnsure employees are trained in process improvement and innovation through InnovateSBC. Note: 2021-22 Target reflects the cumulative number of employees trained/to be trained from July 1, 2020 through June 30, 2022.

6 6 11

RENEW ’22 | Countywide Goals

FY 2021-22 Budget Workshops 8

Goal2020-21Target

2020-21Est. Actual

2021-22 Target

RESPOND: Conduct a Customer Service SurveyConduct a customer service survey or other feedback method at least biennially, and develop an action plan to address areas of needed improvement.

– – 1

RETAIN: Retain New EmployeesRetain 80% of new employees during their first five years of County employment. Note: The first cohort comprises employees hired in FY 2019-20.

100%of 4

100%of 4

100%of 4

RETAIN: Develop the Next Leaders30% of managers participate in a leadership development program (Countywide or department sponsored).

100%of 10

100%of 10

100%of 10

RENEW ’22 | Countywide Goals

FY 2021-22 Budget Workshops

Performance Measures

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Description2018-19 Actual

2019-20 Actual

2020-21 Target

2020-21 Est. Actual

2021-22Target

A‐C mandatory auditscompleted by legal due date

100%of 3

100%of 3

100%of 3

100%of 3

100%of 3

Annual payroll disbursements to employees via direct deposit

99%of 4,573

99%of 4,578

99%of 4,580

99%of 4,580

99%of 4,578

Total dollar disbursements to County vendors paid via direct deposit (ACH)

83%of $673M

84%of $734M

84%of $744M

84%of $734M

84%of $750M

SBC Accounting courses offered at EU 6 6 6 6 6

FY 2021-22 Budget Workshops

Service Level Reductions

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NONE

FY 2021-22 Budget Workshops

Summary • Continue to address Information Systems and Technology Infrastructure needs.

• Continue investing in Staffing and Team Development.

• Continue addressing Administrative Complexities with the overarching goal of simplification.

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FY 2021-22BUDGET WORKSHOPS

Kwame Nkrumah

We face neither East nor West; we face forward.

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