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Topic – Identification and Assessment of Acoustic Barriers Name – Piyush Bagrecha Course - MBA 1
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0601040 identification and assessment of acoustic barriers

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Page 1: 0601040 identification and assessment of acoustic barriers

Topic – Identification and Assessment of Acoustic Barriers

Name – Piyush Bagrecha

Course - MBA

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EXECUTIVE SUMMARY

Every business organization big or small has its own sets of problems.

Sometimes they enjoy advantages over others; sometimes they also have to bear the

heat of the competition. They are not above the ups and downs of the business.

Decimin Control Systems Pvt. Ltd deals in DG sets and acoustic system. As recently

CPCB and Ministry of forest and environment have implemented guidelines for noise

pollution. As per the regulation it is mandatory for all the users to have noise limit up

to 75 dBA. The main objectives of this study is to find the potential for acoustic

system for DG set in Pune region also to find level of awareness of pollution control

norms for noise pollution among the users.

For this purpose we have prepared a questionnaire targeting the industrial users. I

have visited the maintenance in charge of the company to find out the details of DG

set and awareness of pollution control norms for noise pollution.

The data collected from the survey was scientifically analyzed and implemented by

company. Based on these conclusions and managerial theory we recommend a set of

activities to be implemented by Decimin Control Systems to be the market leader in

acoustic.

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COMPANY PROFILE

The Organization was started by Ashok. D. Atre in 1986 in the name of Transparent

Energy Systems. Pvt. Ltd. Further many subsidiary companies were formed under the

leadership of Mr. Atre.

The Companies which were formed under his leadership were

Transparent Energy Systems Pvt. Ltd.

Transparent Energy Systems Pvt. Ltd. (TESPL) has today established itself as a

quality manufacturer of a wide range of super efficient thermal equipment namely

steam boilers, thermal oil heaters, hot air generators, ammonia absorption

refrigeration plants, waste heat recovery systems, multistage evaporators for waste

water recycling plants etc.

 TESPL today stands out distinctly from other players in each field in respect of its

ability to offer most efficient and tailor-made solutions to varying needs of process

industry on concept to commissioning basis. 

The achievement of this status by TESPL is a result of unparalleled sustained efforts

by it's key promoter Mr. Ashok Atre, who has devoted his professional career for a

noble cause of building an organization having sound technology base, competent and

motivated manpower with transparent business policies. 

TESPL today has enormous intangible assets and intrinsic value, which can lead itself

to multifold growth in a globalized business environment.

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Transparent Technologies Pvt. Ltd.

A dynamic Engineering company based in Pune, India, part of the Transparent

group Active since 1986.

Offering one stop engineering turnkey solutions - Products and Projects by

carrying out breakthroughs in Innovations and Product Development.

Pool of Highly Qualified, Computer literate Talented and Experienced

Engineers.

Each and Every Product and Project undergoes Basic and Detailed

Engineering.

Efficient Project Management Quality Assurance at all stages of

manufacturing ensures shorter delivery times with assured quality.

No compromise attitude and passion for excellence. Several satisfied

customers bear the testimony of our capabilities.

Ecokleen Pollution Control Pvt. Ltd.

Ecokleen Pollution Control Pvt. Ltd., has been founded by Technocrats and Engineers

with vast experience in the industry and proven expertise together with the

Transparent Group of Companies.

Ecokleen Pollution Control, well known and acclaimed for technological innovations,

have been active in the field of Air Pollution Control and Equipment and Projects

since 1986 as a part of their business line. Several projects have been delivered in the

Indian and Overseas market with only satisfied Customers.

With a view to cater to the growing needs of the industry and larger and larger

emphasis being laid on the technology and advancements in the field of Pollution

Control an independent and focused company has been formed and all the business of

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Pollution Control has been transferred to Ecokleen Pollution Control Pvt. Ltd. 

Ecokleen Pollution Control inherits a rich technological experience and expertise and

has the sole objective "to Serve the Industry by designing and supplying world class

plant and equipment for Pollution Control through technological breakthroughs” thus

formulating the mission statement.

Decimin Control Systems Pvt. Ltd.

Decimin Control Systems P. Ltd. (DCS) manufactures in India world-class Noise

Abatement and Noise Control Products under exclusive licensee agreement with IAC

Boet Stopson, SA France, who are world leaders in the field of acoustic products and

services with over 55 years of experience in this field. IAC Boet Stopson has

manufacturing plants located in France, U.K., Denmark, U.S.A. and Mexico.

DCS is being managed by Mr. Rajeev Kulkarni. Mr. Narendra Parchure is the Vice

President of the Company. The Accounts and Finance section is seen by Mr.

Govande.

DCS manufacture all the products and structures in India as per the design,

technology and engineering provided by IAC Boet Stopson. DCS products reliably

comply to meet the noise pollution control limits stipulated by various statutory

bodies such as CPCB (Central Pollution Control Board) and other similar

establishments.  

DCS offers a complete line of soundproofing and noise control products for use in all

types of applications like power plant equipments, industrial machinery, process

machinery, industrial noise control, broadcasting and recording rooms, classrooms,

architectural acoustics and residential noise control etc. For every environment in

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your life that can be affected by noise, our soundproofing and acoustical treatments

can be used almost everywhere.

DCS offers the widest product selection in the soundproofing industry and solutions

for every type of noise control problem.

Acoustic Canopies for – DG Sets, Compressors, Machinery

Noise Silencers for Engines, Blowers, Compressors, Valve exhaust, Acoustic

Louvers & Baffles

Gas Turbine Inlet / Outlet Systems

ISO Containerized DG Sets / Compressors

Engine House Acoustics

Machinery House Acoustics

Noise Control & Abatement Systems

Sound Control and Sound Management Systems, Equipments

Ecosustain Energy Systems Pvt. Ltd.

Ecosustain Energy Systems a part of well diversified Transparent group of

companies who offer customized super-efficient systems in the field of energy and

environments conservation.

Ecosustain entered in to exclusive agreement of sales and services with Shandong

Qingneng Equipment Co., Ltd., China who are one of the reputed steam turbine

manufacturers in China.

Company offers complete Steam Turbine Systems from concept to Commissioning

basis comprising of

Steam condensers - Water cooled / Air Cooled

Turbine / Generator Control Panels

Instrumentation Panels

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Electrical Distribution Panels

PLC and SCADA Systems

Erection & Commissioning Services

Troubleshooting Services

Customer Training

Spares Supply

Ecosustain Technologies Pvt. Ltd.

Innovative concept of C. E. C. I. C.

It is no more a myth to say that recycling water is costly. Ecosustain, being an

equipment neutral company, proves it through the concept of C. E. C. I. C. i.e.,

CONCEPTUALIZATION, ENGINEERING, CO-ORDINATION, INSPECTION and

COMMISSIONING.

Zero effluent discharge and water recycling incorporates many unit processes like

evaporation, filtration, membrane separation, Ozonation, Adsorption etc. We ensure

that the equipments incorporated in our systems are dependable and reliable. We

approach the problem by conceptualizing the process of recycling through accurate

analysis of the effluent water sample and work till recommissioning of the recycling

plant.

Peerless Techno-legal Services Pvt. Ltd.

Peerless techno legal advocates a system, of open communication available to clients

around the clock, every day of the year. With a dedicated team of experienced

attorneys, the Company focuses on finding the proper solution for its clients and is

recognized for the creative design of legal strategies to achieve their targets. Out

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capacities include exceptional knowledge of the business, legal, political and cultural

attributes for a multitude of global geographies. We focus our practice in the area of

assisting companies in protecting their intellectual property rights, e-commerce, e-

business, internet, e-mail, trademarks and copyrights, privacy concerns, trade secrets,

biotechnology, pharmaceutical, nanotechnology, and utility services. This approach is

based on one fundamental principle: gaining a thorough understanding of the client’s

need to facilitate made to measure solutions through quality legal advice.

The “Transparent Group Of Companies” and its promoters have promoted

“Decimin Control Systems P. Ltd.” (DCS).

DCS manufactures in India, under license agreement with IAC Boet Stopson, of

France world-class noise abatement products and systems for wide range of Industrial,

commercial, residential and institutional applications. DCS products meet the

applicable stringent Noise pollution control norms for example The Central Pollution

Control Board, Government of India.    

“IAC Boet Stopson is a French company with over 55 years of experience in this

field.  IAC group is world leader in this field with an annual Turnover of about Euro

95 million. The company has manufacturing units in eight different countries, with

research and development centers in France and U.S.A. IAC Boet Stopson supply

their products to over 15 countries in Asia, Africa, Europe and the Middle East.  

DCS utilizes the existing manufacturing facilities of the Group companies as well as

the existing well developed network of fabricators, subcontractors etc. 

DCS has trained and skilled management and engineering staff to provide technically

reliable and thoroughly engineered solutions to its customers.

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PRODUCT PROFILE

License Agreement with IAC BOET STOPSON, FRANCE.

Decimin Control Systems Pvt. ltd. (DCS) Group Company of Transparent has

signed a licensing agreement with the IAC BOET STOPSON, France who are

world leaders in the field of acoustic products and services with over 55 years of

experience in this field. IAC Boet Stopson has manufacturing plants located in

France, U.K., Denmark, U.S.A. and Mexico.

DCS manufacture all the products and structures in India as per the design,

technology and engineering provided by IAC Boet Stopson. DCS products reliably

comply to meet the noise pollution control limits stipulated by various statutory

bodies such as CPCB (Central Pollution Control Board) and other similar

establishments.

DCS offers a complete line of soundproofing and noise control products for use in all

types of applications like power plant equipments, industrial machinery, process

machinery, industrial noise control, broadcasting and recording rooms, classrooms,

architectural acoustics and residential noise control etc. For every environment in

your life that can be affected by noise, our soundproofing and acoustical treatments

can be used almost everywhere.

DCS offers the widest product selection in the soundproofing industry and solutions

for every type of noise

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Business Philosophy

To stay ahead of competition through Technology Management in all areas,

including Product Innovation.

To provide customer-specific, optimally-economic Noise Abatement solutions

which will reliably meet statutory Norms over the life of the equipment?

To commit the economic returns on customer's investment in our Products and

Activities.

To guarantee product performance through Technology Management.

To develop Strategic Alliances with Indian and Overseas Companies of

similar (though not the same) philosophy.

To spot and develop free-lancers and vendors, within the folds of organization.

Product Philosophy

Policy Statement on Product Engineering Philosophy and Customer service.

Winning and retaining confidence of the customers is the foundation of DCS

business.

DCS offers after-sales service through its own Service Department and using

its own manpower.

DCS designs and manufactures (or gets manufactured from vendors) high

quality and high reliability equipment.

DCS engineers its equipment for a specific application carefully or checks

suitability of its standard equipment for the intended application.

DCS products are engineered for minimum spare parts consumption because

DCS believes that intentionally engineering a product for generating frequent

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spare parts business is always a loosing proposition for customer, eventually

resulting in loss of customer trust and confidence.

DCS ensures that Sale of Spares shall not be treated or incorporated in the

Company Budget or Plan as a significant source of income and profits.

However DCS recognizes that wear parts need replacement and the user has to

purchase spares. That is unavoidable.

DCS adequately informs, trains and retrains all its staff that deals with the

User

a.    To listen carefully and understand with sympathy the problems being cited by the

User.

b.    To solve some of these problems at site immediately

c.     To analyze User’s problems systematically

d.   To carefully but clearly inform the User if he has to observe any precautions to

avoid recurrence of a problem.

e.   To refer the solved and unsolved problems to the management immediately and

to   Policy Statement on Product Engineering Philosophy and Customer service.

Winning and retaining confidence of the customers is the foundation of DCS

business.

DCS offers after-sales service through its own Service Department and using

its own manpower.

DCS designs and manufactures (or gets manufactured from vendors) high

quality and high reliability equipment.

DCS engineers its equipment for a specific application carefully or checks

suitability of its standard equipment for the intended application.

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DCS products are engineered for minimum spare parts consumption because

DCS believes that intentionally engineering a product for generating frequent

spare parts business, is always a loosing proposition for customer, eventually

resulting in loss of customer trust and confidence.

DCS ensures that Sale of Spares shall not be treated or incorporated in the

Company Budget or Plan as a significant source of income and profits.

However DCS recognizes that wear parts need replacement and the user has to

purchase spares. That is unavoidable.

DCS adequately informs, trains and retrains all its staff that deals with the

User

a.    To listen carefully and understand with sympathy the problems being cited by the

User.

b.    To solve some  of these problems at site immediately

c.     To analyze  User’s problems systematically

d.   To carefully but clearly inform the User if he has to observe any precautions to

avoid recurrence of a problem.

e.   To refer the solved and unsolved problems to the management IMMEDIATELY

and to follow up with the management incessantly till all the User’s problems are

solved to the satisfaction of the User.

DCS requires that all the dealings by its employees with the User staff shall be

in effect pleasant in the sense that the User should achieve his objective of

lowest production downtime by getting proper guidelines for planned

preventive maintenance at lowest possible running cost.

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PRODUCT PROFIE

Acoustic Barriers

Features and Benefits

Proven, certified, sound transmission loss (noise reduction)

Sound absorption to minimize reflected sound.

Tough, abuse-resistant steel / aluminium construction.

Weather-resistant, rust-proof, durable finishes which blend sympathetically

with the surrounding landscape.

Very low maintenance and easy to clean.

Assembled from prefabricated components for fast on-site installation.

Structural Steelwork included on request

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Acoustic Louvres

Application

Fresh Air intakes for ventilation systems.

Mechanical Equipment Screen and Penthouses.

Noise Barriers.

Process Air Intakes.

Cooling Tower Inlet Silencers and Screen.

Stylish Louvre Screens and Barriers

Enclosures, screens and barriers can be created louvre types. When required all

necessary supporting steelwork and we also offer a full installation service.

Features and Benefits of Acoustic Louvres

Rugged all-steel galvanized construction. Stainless steel, aluminium and other

materials also available.

Inert, vermin-proof, weather-rated, non-combustible acoustic fill.

Aerofoil shaped splitter blade for maximum noise reduction with minimum

pressure drop.

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Perforated splitter underside for maximum sound absorption.

Weather stop inhibits rain / snow entry.

Available in a variety of depths, in both single and double banked versions.

Available in a variety of durable, attractive finishes, e.g. vinyl coated steel,

polyster powder paint, mill finish aluminium, syntha pulvin, galvanized and

stainless steel.

Modular sizes enable assembly of rectilinear louvre "walls" of almost any size.

Louvre blade orientation blocks horizontal line of site, enhancing both

aesthetics and acoustic performance.

Detachable galvanized bird screen fitted as standard on rear of louvres .

Inspect screens also available.

Modular Studios

Designed and built modular studios, control / editing rooms and voice-booths for

many of the world's leading broadcast, post-production and sound recording

organizations, often to very demanding technical standards and very tight timescales.

Whether you require a simple, standard off-the-shelf acoustic booth for voice-over

work or 5000ft TV production studio.

What is Modular Construction?

Studios are constructed using a proven system of acoustically-rated modular

components which combine to create complete structures of outstanding acoustic

quality. Walls, floors and ceilings are assembled from prefabricated 100mm thick

acoustic panels, into which high performance Noise-lock acoustic doors and windows

can be incorporated in almost any configuration. The finishing of IAC studios is

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equally flexible; air conditioning, lighting, electrics, wall / floor coverings and a host

of other accessories give each studio an attractive and highly individual appearance.

Product Range

Single or double-wall voice-booths, fully customized or chosen from a range

or 6 standard models.

Radio, post-production and audio studios, control / editing rooms and booths,

designed and built to exactly the size, shape and specification you require.

TV / Film / Video production studios.

Mobile (vehicle-mounted) studios and control rooms.

Standard Voice-Booths

6 standard voice-booths - in three basic shapes - all of which combine the benefits of

modular construction with added convenience and affordability. Drawings showing

the shape and size of these standard units appear on the right.

The booths have either single or double walls - giving different levels of acoustic

isolation - and are fully equipped with acoustic doors, window, lighting, electrics,

ventilation, carpet and attractive fabric wall coverings.

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Unique Advantages of the Modular Construction System

Flexible Design

Modular components can be assembled to create structures of  virtually any size and

shape.

Rapid, Clean Installation

Complete studio structures can be erected much faster than conventionally built ones,

and with minimal mess / disruption.

Guaranteed Acoustic Performance

All products are laboratory tested, allowing the acoustic characteristics of a complete

structure to be determined at the design stage.

Portability

One of the most appealing features of IAC modular studios is that they can be

dismantled, adapted and re-assembled on a different site, if required, with relative

ease and at low cost.

IAC's Turnkey Service

IAC undertakes the complete design, manufacture and installation of studio structures,

including all electrical and mechanical systems (such as air conditioning) and interior

decoration. This turnkey service is both efficient and economical, providing finished

facilities fit for immediate occupation.

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Audiometric Rooms

Power Generation

All audiometric rooms are constructed using Moduline an integrated system of

laboratory and field-tested components including wall and roof panels, structurally

isolated floors, doors, windows and silenced ventilation systems. The system offers

many key advantages over traditional building materials

Guaranteed Acoustic performance and compliance with all major Technical

Standards - including DHSS design criteria, HTM 2045, ISO 8253 and ISO

6189.

Clean, Rapid Installation - which keeps building time and mess / disruption to

an absolute minimum.

Strong but Lightweight Structures - approximately 1/3 the weight of

conventional structures of the same size.

Complete Design Flexibility - giving clients the freedom to order rooms of

almost any size and shape.

Portability - Rooms can be dismantled and moved to a different location with

relative ease, at low cost and with no loss in acoustic performance.

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A complete range of certified, high performance Noishield acoustic barriers to solve a

wide variety of environmental noise pollution problems

• Guaranteed, proven, sound reduction

• Sound absorptive surfaces minimizes reflected noise

• Rugged, abuse-resistant, long-lasting steel construction

• Weather resistant and almost maintenance-free

• Wide choice of finishes to blend with individual landscapes

Suitable for an extensive range of applications including:

• Screening Mechanical Plant such as Generators, Compressors and Chillers

• Roads and Railways

• Aircraft Pens and Airport Boundaries

• Power Stations

• Electricity Transformers

• Factories and other Manufacturing Sites

• Loading Bays

A COMPLETE RANGE OF BARRIER SYSTEMS

• Free Standing Barriers

IAC free standing barrier systems

- Type FS and SFS - are sound absorptive on one or both sides, offer excellent

sound transmission loss (STL) characteristics and are rapidly assembled from

prefabricated components. Panels are simply stacked between steel posts to

achieve the desired height.

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• Cladding Modules

IAC makes three different types of acoustic panels - C, C12 and C38 - which are

specifically designed to attach to new or existing walls/barriers to improve their

acoustic performance. These sound absorptive cladding modules are especially good

for reducing reflected sound.

• Louvre Screens

lAC's Noishield* and Slimshield* louvres provide highly effective, stylish acoustic

screens for mechanical services plant (such as pumps, compressors and chillers) and

are particularly suitable when ventilation air must pass freely through the barrier.

FREE STANDING BARRIERS (TYPES FS & SFS) AND CLADDING MODULES

(TYPES C, C12 & C38)

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BARRIER ATTENUATION

Theoretical attenuation, provided by solid barriers, is shown on the graph below. In

practice, the maximum barrier attenuation cannot be greater than the barrier's sound

transmission loss (STL).

FRESNEL NUMBER = N = 2

WHERE: = Wavelength of Sound = A + B - d

On X Axis, Barrier Attenuation, db

Sound absorptive surfaces reduce reverberant build-up between parallel barriers and

other reflective surfaces and increase the ability of barriers to attenuate noise.

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ACOUSTIC PERFORMANCE

All IAC Noise shield acoustic barriers offer exceptional transmission loss

characteristics and incorporate proven, sound absorbing materials which prevent noise

reflections. Free standing barriers (Types FS and SFS) can give up to 14dB

transmission loss at 125Hz.

Detailed, laboratory-tested acoustic ratings for free standing barriers and cladding

modules appear in the table below.

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INSTALLATION & MAINTENANCE

We offer a full design, delivery and installation service, which can also include all

necessary structural steelwork. Barriers can be erected by our own, trained personnel.

Alternatively, they can be installed by others (contractors, end users etc), preferably

under the supervision of an IAC engineer.

All IAC barriers have guaranteed, rust-proof finishes. Periodic cleaning can be

undertaken using water/mild detergent. More stubborn stains and graffiti can be

removed using harsher cleaning chemicals, though we only recommend these are

applied to Polyester Powder Coated (PPC) surfaces.

FINISHES

IAC barriers are available in a wide range of standard finishes and colours. These

include:

• Galvanized Steel

• Aluminium

• Polyester Powder Coating (PPC)

• Vinyl Coated Steel

Special, optional finishes are also available. For example, barriers can be faced with

brick, stone, wood, slate and other materials.

QUALITY

IAC products and structures are designed and built in accordance with numerous

international technical specifications and standards.

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The company has also been assessed and accredited with the BS EN ISO 9001

Quality Standard.

Indian Standards for Air Born Noise set by Government.

Sr. No. Description

IS : 11702 (Part 1) - 1986

Measurement of Air born Noise Emitted by Pneumatic Tools and Machine

IS : 11702 (Part 2) - 1986

Measurement of Air born Noise Emitted by Pneumatic Tools and Machine

IS : 4758-1968 Methods of Measurement of Noise Emitted by Machines

IS : 10534 - 1983

Method of Measurement of Air born Noise Emitted by Gas Turbine Installations

IS : 9876 - 1981

Guide to the Measurement of Air born Acoustical Noise and Evaluation of its Effects on Man

IS : 9989 - 1981 Assessment of Noise with Respect to Community Response

IS : 11050 (Part 2) 1984 Rating of Sound Installation in Buildings and of Building Elements

IS : 7194 - 1994

Assessment of Noise Exposure During Work for Hearing Conservation Purpose (First Revision)

IS : 10399 - 1998

Automotive Vehicles -Noise Emitted by Stationary Vehicles - Method of Measurement (First Revision)

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IS : 3028 - 1998

Automotive Vehicles - Noise Emitted by Moving Vehicles - Method of Measurement

IS : 10988 - 1984

Method of Measuring Noise From Machine Tools (Excluding Testing in Anechoic Chambers)

IS : 2264 - 1963 Preferred Frequencies for Acoustical Measurements

IS : 11050 (Part 1) - 1984 Rating of Sound Insulation in Buildings and of Building Elements

IS : 11050 (Part 3) - 1984 Rating of Sound Insulation in Buildings and of Building Elements

IS : 4954 - 1968 Recommendations for Noise Abatement in Town Planning

IS : 3483 - 1965 Code of Practice for Noise Reduction in Industrial Buildings

IS : 12065 - 1987 Permissible Limits of Noise Levels for Rotating Electrical Machines

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OBJECTIVES

The objectives of the project are divided into two:

1. Primary Objective

2. Secondary Objective

PRIMARY OBJECTIVE

“To assess and identify market for Acoustic Barrier.”

SECONDARY OBJECTIVE

1. New opportunities in this market

2. Market awareness about Acoustic Barrier

3. To analyze & evaluate whether customers prefer using Acoustic Barrier.

SCOPE:

There are very large no of customers of barrier spread over various areas. I Studied

market in Pune city & Mumbai city conducted survey in some areas.

The respondents i.e., MSRDC. Consultants of MSRDC, Railways & Airports etc

were interviewed.

I surveyed 27 customers.

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RESEARCH METHODOLOGY

A research design is the arrangement of condition for collection and analysis of

data in a manner that aims to combine the relevance to the research purpose with

economy in procedure. Research design is the important because it facilitates the

smooth sailing of various research operations, thereby making research as

efficient as possible yielding maximum information with minimal expenditure of

minimum time, effort, money.

The research design chosen for the project was DESCRIPTIVE RESEARCH

DESCRIPTIVE RESEARCH studies are that studies that are concerned with

describing the characteristic of a particular individual, or of a group. In descriptive

the researcher must be able to define clearly, what he wants to measure and must

find adequate methods of measuring it along with a clear cut definition of

population he wants to study. The research design must make enough provisions

for protection against bias and must maximize reliability, with due concern for the

economical completion of the research study.

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RESEARCH METHODOLOGY

Approach Summary

Step 1 Initiation of the project

Step 2 Study Design

Step 3 Survey

Step 4 Data Analysis

Step 5 Recommendations

STEP 1

Understanding the organization.

Understanding the scope of the project.

Formulation of plans to address the study objectives.

Studying product related details offered by Decimin Control Systems Pvt. td

Secondary data from the company

STEP 2

Designing of the sample from existing data base

Collective preparation for interview & questionnaire.

Preparing the data analysis plan including data base structure.

STEP 3

Collection of data by conducting the interviews (primary data)

Collection of secondary data

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STEP 4

Area wise analysis

Analysis based on product/aesthetics type.

Analysis based on pricing.

STEP 5

Suggesting guidelines for improvement.

Presentation of findings.

The entire project was carried out for more than 2 months

60 days.

INFORMATION NEEDED

To understand the product & service offering by Decimin Control Systems.

To identify the probable customers of Acoustic Barriers.

To assess the customer perception about the need of Acoustic Barriers.

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SOURCES OF DATA:

I have done the project by taking both the Primary and Secondary data.

Primary data:

The data which I have collected from different consultants and MSRDC

through questionnaires

Secondary data:

The data which is given by the company and I also searched the data

through the area wise telephone directory and field search. The data is all about

regarding the address and contact numbers of the consultants, MSRDC, Airports etc.

QUESTIONNAIRE PREPARATION:

RESEARCH INSTRUMENT:

I used questionnaire as research instrument to collect the requisite information

for the research. Questionnaire method was chosen because of its versatile.

Almost every market problems involves people. Therefore ideas relative to people and

its solution can be obtained by asking them about their problems.

This type has the advantage that the respondents do not know exactly what is being

measured and hence are not biased their answer to some extent. My research design

made it necessary for me to collect accurate data to achieve useful result. For this

reason I have decided to use primary source of data as well as secondary data.

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DESIGNING OF QUESTIONNAIRE:

Questionnaires are designed to assess requirement and company’s need for

Acoustic Barrier. So while designing the questionnaire we have to identify who are

the probable customers of the product. But my main objective was to create the

awareness of the company so that questionnaire was designed according to gather data

and find out the prospective consultants and Organizations.

SAMPLING

Target population

Entire consultants of MSRDC, MSRDC, Road Builders, Pollution Control Board,

Railways and Airports in Pune & Mumbai Region.

Sampling method:

Convenient sampling

SAMPLE PLAN:

A proper sampling plan is very important in the research process and it also

makes the research process easy. It includes the sampling element, sample size and

sample area.

a) SAMPLE ELEMENT:

It includes those respondents who are going to fill up and answer the

questionnaire.

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b) SAMPLE SIZE:

I have worked on a sample size of 27 including all the consultants and

Organizations.

c) SAMPLE AREA:

My main task was to collect the business related information from the

consultants and MSRDC for the company.

My area: Pune & Mumbai.

Tools used for data presentation

---- Pie charts

----Bar charts

CONTACT METHOD:

Personal as well as telephonic interview methods were used.

Personal Interview : A person known as interviewer asks question in face to

face contact to the other person.

Telephonic Interview : This method of collecting information consists in

contacting respondents on telephone itself.

The chief merits of such a system are

It is more flexible than other methods.

It is faster than other methods.

It is cheaper than personal interview.

Recall is easy.

There is higher rate of response.

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STATISTICAL TOOLS USED FOR DATA ANALYSIS:

For analyzing the data I used

Data analysis:

1> Applications of Sound Barriers

Application

Total Number of

Respondents

Transport 8

Utilities 2

Mechanical Plant 1

Manufacturing &

Distribution 16

Total Number of Application

30%

7%

4%

59%

Transport

Utilities

Mechanical Plant

Manufacturing &Distribution

Interpretation:

The total no of Respondents were mainly from Manufacturing & Distribution section,

while mechanical plants constituted the least no. of Respondents.

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2> Awareness of Central Noise Pollution Norms

Awareness of Central Noise Pollution

Norms

Yes No

Transport 6 2

Utilities 2 0

Mechanical Plant 1 0

Manufacturing & Distribution 13 3

0

2

4

6

8

10

12

14

16

18

Transport Utilities Mechanical Plant Manufacturing &Distribution

No

Yes

Interpretation:-

The customers who were aware of the central noise Pollution norms were more from

Manufacturing & Distribution section while they were the least from Transport

Section.

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3> Help of acoustic barrier in reducing noise

Agree No of

Respondents

Completely

Agree

6

Some what

agree

18

Somewhat

disagree

3

Completely

Disagree

0

No of Respondents

22%

67%

11% 0%

Completely Agree

Some w hat agree

Somew hat disagree

Completely Disagree

Interpretation:-

The maximum no. of respondents some what agree that Acoustic Barrier may help in

reducing sound Pollution while there are no one who completely disagree that

Acoustic Barrier wil help in reducing sound pollution.

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4> Chances that Acoustic Barrier will help in reducing Sound Pollution.

Most

Probably 15

Least

Probably 7

Can’t Say 5

No of Respondents

48%

26%

26% Most Probably

Least Probably

Can’t Say

Interpretation:-

Most of the respondents said most probably they think the Acoustic Barrier will help

in reducing Air Pollution.

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5> Finishes which customer may like to apply for sound barrier

Type of finishing

Number of

respondants

Galvanized Steel 17

Aluminium 21

Polyester Powder Coating 23

Vinyl Coated Steel 19

Brick 16

Stone 13

Wood 10

Plastic 8

Types of finishing which customer may like to apply for sound barrier

0

5

10

15

20

25

G

alv

aniz

ed S

teel

Alu

min

ium

Poly

este

r P

ow

der

Coating

Vin

yl C

oate

d S

teel

Brick

Sto

ne

Wood

Pla

stic

Type of finishing

Nu

mb

er

of

resp

on

dan

ts

Number ofrespondants

Interpretation:-

Most of the respondents thought that Polyester Powder coating would be used as a

finishing element while plastic was selected by the least no. of Respondents.

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6> Factors in your case decide on purchase of Acoustic barriers

Factors

Most

important Important

Least

important

Usability 27 0 0

Durability 25 2 0

No need to provide maintenance 24 3 0

Beautiful appearance 13 7 7

Technical parameters 19 5 3

Ecology 6 7 14

Price 14 10 3

Other 5 7 15

0%10%

20%30%40%50%

60%70%80%

90%100%

Usa

bilit

y

Dur

abili

ty

No

need

to p

rovi

dem

aint

enan

ce

Bea

utifu

lap

pear

ance

Te

chni

cal

para

met

ers

Eco

logy

Pric

e

Oth

er

Least important

Important

Most important

Interpretation:-

Most of the respondents thought usability as the main criteria while selecting Acoustic

Barriers while other parameters were given the least criteria.

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7> Attributes in choosing Acoustic Barrier Solution

Factors TOM

Major

Attribute

Soft

Attribute

Guaranteed Performance 13 7 3

Good service backup 0 3 3

Brand name &

technology 0 0 1

Quality materials 2 5 7

Aesthetics 3 4 5

Price 6 5 6

Employee fatigue safe 2 0 1

Social responsibility 1 3 1

0

5

10

15

20

25

No of Respondents

GuaranteedPerformance

Good servicebackup

Brand name &technology

Qualitymaterials

Aesthetics Price Employeefatigue safe

Socialresponsibility

Factors

SoftAttributeMajorAttributeTOM

Interpretation:-

Most of the respondents thought Guaranteed Performance came in their Top of Mind

while Brand name of the Company was not a factor in TOM.

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8> Possibility that you may use the product in the near future

Probability

No of

Respondents

Most Probably 13

Least Probably 7

Can’t Say 7

No of Respondents

48%

26%

26%

Most Probably

Least Probably

Can’t Say

Interpretation:-

Many respondents thought that “Most Probably” they would use Acoustic Barriers in

the near future.

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Findings:

Total no of Respondents: 27

59 % of the respondents who answered the Questionnaire were from

construction businesses. They were in construction of Bridges,

Airports, Railway Bridges etc., in which barriers can be reduced to

reduce noise across the buildings, hospitals etc.

7% of the respondents were in the field of Construction of Theatres,

Acoustic Walls in 3 & 5 Star Hotels, Modular Rooms etc & so they

needed the information on how Acoustic barriers could be erected in

between two screens.

7 % of the respondents operated in the field of manufacturing &

operations and they wanted the sound to be reduced emitted by the

machineries.

30 % respondents were in the area of construction of roads etc, but

were not interested in using Acoustic Barriers as it would increase their

cost in construction of the roads and will not benefit to them in that

extent.

16 % of respondents were a part of MSRDC and were interested in

using Acoustic Barriers over all flyovers in Mumbai & Pune, barring

the Worli- Bandra Sea Link as the flyover goes over the sea and there

is no residential, commercial areas etc.

Some respondents thought that if they can use Advertisements on the

Acoustic Barriers without affecting in its performance.

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6 % respondents gave most preference to the price of the product and

then to other parameters needed for construction of the barriers.

6 % respondents thought Plastic should be used as it was less costly &

chances of Aluminium & Steel Finishes to be stolen were high.

Polyester Powder coating Acoustic Barrier was given most preference

by the respondents i.e., 18 %.

48 % respondents said Acoustic Barriers will most probably help in

reducing the noise while 26 % didn’t think so as most of the flyovers

were going adjacent to the sea which was a major noise emitter.

22 % of the respondents completely agree that Acoustic Barrier will

help in reducing noise while 67 % somewhat agree with the statement.

47 % people thought that Guaranteed Performance came at the top of

the mind while 22 % customers thought that price came at the top of

mind.

47% of the respondents thought they are most likely to take the

Acoustic Barrier in the near future

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LIMITATIONS

Inadequate information: Many Corporate did not reveal business related

information like their competitors, the new projects, so due to which some of

the questions were not answered/filled properly or accurately.

Due to limitations of Secondary data, many consultants who work for many

NTPCs , industries, many projects etc., were not being found out.

Sample size: As a number of respondents in Pune & Mumbai were widely

spread all over the city, so it was difficult to cover all the areas in such a short

span of time so for the convenience I took 27 as my sample size.

Many respondents could not give sufficient time to answer/fill the

questionnaire.

Due to rainy season during duration of my project it was very difficult to

approach the corporate; as a result I was short to visit no. of corporate in a day.

Some of them asked why should they give information and they are afraid to

give the information because if the company mis utilize the information.

The address of many respondents had changed, so it was difficult to contact

those respondents.

As I was not given any information on price by the company so some of the

respondents didn’t entertain me as they wanted to know first the price of the

barrier.

The Railway Authority & the Airport Authority were mostly reluctant in

giving any information.

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Many of the respondents were reluctant in giving any appointment so were not

able to be interviewed.

RECOMMENDATIONS:

The interpretation of data revealed certain factors and problem which would affect the

future growth of the company (as stated earlier).

Recommendation regarding to above found problem are as follows:

The Data base should be updated in such away that the

customers receive the required information immediately.

The customer should be made aware of the latest developments

by issuing pamphlets, brochures etc.

The company should try to aggressive marketing by advertising

its product like Acoustic Barrier & Louvres which has less

market share.

The company should participate in the various trade shows related

to Acoustic Barrier, organized by various associations & try to

educate and create awareness among the customers across all

cities including Pune, Mumbai etc. Renowned people should be

invited to give information regarding Acoustic Barrier to the

customers.

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The company should do a proper data base of consultants in

Power Plants, Automobile industries etc.

The Company should get information about concerned Authority

regarding Sewage Plants, road building Authority, Railway

Authority, Airport Authority etc and introduce the concept of

acoustic Barrier.

Decimin Control Systems should make efforts for its Brand

building. A established brand is very useful for a company in the

long run and helps to face competition.

Price of Acoustic Barrier, Louvres should be reduced since it is

the core product. Reduced price will also assist in competing with

other player.

Decimin Control Systems should increase the number of dealers

to expand the business. The dealers should be located uniformly

all over the Pune region & Mumbai region in order to tap and

exploit the potential market.

The company should stress and concentrate over its advertising

and promotional activities.

The customers problems should be solved as early as possible

and he should be assured that he will not be facing the problem

in near future.

Sales Associates at least have knowledge about all products

The customer care services should be improved

It should focus on the medium and small scale business segment

as it is offering a huge potential market.

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Decimin Control Systems should continue with its penetration

pricing strategy since due to it company has started setting its foot

in the market.

Feedback should be taken from the present clients to know

whether they are satisfied and if they have problem regarding the

services. This will certainly help to improve the overall

performance of the company.

Decimin should improve service as it is in good demand and will

be having tremendous demand in the future.

Decimin Control Systems should identify new advance

technology coming into development business and should it

introduce into the design system.

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CONCLUSION

Although a large number of corporate subscribers are satisfied with the

services provided to them, but it needs to gear up with the procedure of billing,

services and connectivity to provide not only satisfactory but a delighting service or

else the subscribers will not be locked for a long time, due to the emergence of a large

number of competitors in the market.

Though the company is financially strong at the moment but in long terms to

maintain its position, market share and customer loyalty it needs to remove its

shortfalls.

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REFERENCES

BOOKS

i. Marketing Management by Philip Kotler

ii. Research Methodology by C.R Kothari

iii. Company Manuals

a. A House Journal of Transparent Energy Systems Pvt. Ltd.

WEBSITES

i. www.decimin.com

ii. www.tespl.com

iii. www.google.co.in

iv. www.iacl.co.uk

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ANNEXURE

Survey - Noise Control by Acoustic Barriers

Contact Person - ______________________________

Name of Company / Office -

______________________________________________

Contact No Off - ___________________ Cell _______________

E-mail Address - ________________________________

1. What are the current projects being undertaken? What are the past projects and

projects coming up in the future?

2. What are the sources of sound produced?

3. What are your applications of Sound Barriers?

Transport: Railways, Roads and Airports.

Utilities: Power Stations, Electricity Transformers, Gas Regulator Centers,

Water Pumping Stations.

Mechanical Plant: Generators, Compressors, Pumps, Motors and Chillers.

Manufacturing and Distribution: Factories and other Industrial Facilities,

Loading/Unloading Bays, Building Construction Sites.

4. Are you aware of Central Noise Pollution norms? YES / NO

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5. Are you aware of bad effects of Noise pollution? YES / NO

6. Have you done any Noise Level testing of your premises? If yes, when?

7. What is the max dB level within your premises? ______

8. Any Noise Reduction measures deployed?

9. How much is the noise level to be reduced?

10. What are the suggestions from the Hospitals, Schools, Residential areas,

Employees, commercial complexes about high Noise levels?

11. Will you be interested in studying noise levels and solutions for curbing

noise pollution?

Yes

No

Can’t say

12. What factors in your case decide on purchase of Acoustic barriers? (Rate on

the scale of least important to most important)

● Usability

● Durability

● No need to provide maintenance

● Beautiful appearance

● Technical parameters

● Ecology

● Price

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● Other

13 What would be your important factors in choosing above mentioned solution?

Rank most important to least important.

Top of the mind Major Attribute Soft Attribute

Guaranteed Performance

Good service backup

Brand name & technology

Quality materials

Aesthetics

Price

Employee fatigue safe

Social responsibility

14. Do you think the Acoustic Barriers will help in reducing sound very much?

Completely Agree

Some what agree

Somewhat disagree

Completely Disagree

15 What are the finishes which you may like to apply for your barrier material?

Galvanized Steel

Aluminium

Polyester Powder Coating

Vinyl Coated Steel

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Brick

Stone

Wood

Plastic

16. Which type of installation do you need?

Ground Mount

Structure Mount

Roof Mount

17. What criteria in your case decide on selection of a specified technology of

barrier construction ?

● High rate of completion of works

● Price

● Habits and trust in a specified technology

● Opinion of an architect

● Opinion of friends’

● Advertising

● Press articles in branch magazines

18. What is the possibility that you may use the product in the near future?

Most Probably

Least Probably

Can’t Say

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19. Are you aware of services / products provided by Decimin Control System

Pvt. Ltd. Pune.

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