Complaining 1 Look at the photographs and think about the answers to the questions below. Then describe the photographs. 1 Who are the people in the photos? 2 Where are they? 3 What do you think the people might be complaining about? 4 What are they saying and what is their tone of voice? 5 How do you think the other people will respond? 6 What do you think will happen as a result? 2 Read the task and make a complaint. Remember to state clearly what you expect and to be polite. Task Imagine you are a customer in one of the situations in the
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Transcript
Complaining
1 Look at the photographs and think about the answers to the questions below. Then describe the photographs.
1 Who are the people in the photos?
2 Where are they?
3 What do you think the people might be complaining about?
4 What are they saying and what is their tone of voice?
5 How do you think the other people will respond?
6 What do you think will happen as a result?
2 Read the task and make a complaint. Remember to state clearly what you expect and to be polite.
Task
Imagine you are a customer in one of the situations in the photos. Make a complaint.
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