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Chapter 4 1
Chapter 4
Procurement and Supply
Management
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Chapter 4 Management of Business Logistics, 7th Ed. 2
Learning Objectives Understand the role and nature of
procurement and supply management in a
supply chain context. Explain the different types of inbound
systems.
Discuss the major materials managementactivities.
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Chapter 4 Management of Business Logistics, 7th Ed. 3
Learning Objectives Understand the procurement process.
Explain the risk/value technique for
determining purchased item importance. Identify the four steps necessary for effective
procurement.
Explain the criteria for evaluating vendors. Examine the role of E-commerce in the
procurement process.
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Chapter 4 Management of Business Logistics, 7th Ed. 4
Figure 4-1
A Food System Supply Chain
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Chapter 4 Management of Business Logistics, 7th Ed. 5
Inbound Logistics along the
Supply Chain Each firm in the food system supply chain
graphic in Figure 4-1 has important
differences in their inbound logistics systems. Mining firm
Steel firm
Container firm
Food firm
Retail outlet
Individual firm complexity
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Chapter 4 Management of Business Logistics, 7th Ed. 6
Table 4-1
Industry Supply Chain Logistics Emphasis
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Chapter 4 Management of Business Logistics, 7th Ed. 7
Materials Management Definition - Materials management is the
planning and control of the flow of materials
that are part of the inbound logistics system. Materials Management Activities
Procurement
Importance of Item and Service Purchased The Special Case of Procurement Price
Other Materials Management Activities
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Chapter 4 Management of Business Logistics, 7th Ed. 8
Materials Management:
Procurement Importance
Contributes to the competitive advantage
of the firm Significant portion of the logistics costs
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Chapter 4 Management of Business Logistics, 7th Ed. 9
Materials Management:
Procurement Definition of Procurement Activities
Identify or reevaluate needs
Define and evaluate user requirements Decide whether to make or buy
Identify the type of purchase
Conduct a market analysis
Identify all possible suppliers
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Chapter 4 Management of Business Logistics, 7th Ed. 10
Materials Management:
Procurement Definition of Procurement Activities
Prescreen all possible sources
Evaluate the remaining supplier base Choose a supplier
Receive delivery of the product or service
Make a post purchase performanceevaluation
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Chapter 4 Management of Business Logistics, 7th Ed. 11
Figure 4-2
Procurement Process
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Chapter 4 Management of Business Logistics, 7th Ed. 12
Materials Management: Importance
of Item and Service Purchased Products and services purchased by a
company are not all the same.
Some are more important than others andrequire greater procurement attention.
The quadrant technique enables the supplychain manager to assess the relative
importance of each item based on the degreeof perceived value and risk.
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Chapter 4 Management of Business Logistics, 7th Ed. 13
Materials Management: Importance
of Item and Service Purchased There are four possible combinations in
the quadrant techniques model:
Generics --- low risk, low value Commodities --- low risk, high value
Distinctives --- high risk, low value
Criticals --- high risk, high value Figure 4-3 illustrates the relationships in
the quadrant technique model.
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Chapter 4 Management of Business Logistics, 7th Ed. 14
Figure 4-3
Item Procurement Importance Matrix
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Chapter 4 Management of Business Logistics, 7th Ed. 15
Materials Management: Managing
the Procurement Process in 4 Steps 1. Determine the type of purchase
New
Straight rebuy
Modified rebuy
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Chapter 4 Management of Business Logistics, 7th Ed. 16
Materials Management: Managingthe Procurement Process in 4 Steps
2. Identify the type of purchase
Determine the necessary levels of
investment of time and information. The more complex the purchase, the more
time needs to be spent and more
information needs to be gathered to get itright the first time.
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Chapter 4 Management of Business Logistics, 7th Ed. 17
Materials Management: Managingthe Procurement Process in 4 Steps
3. Perform the procurement process
Do those activities that are necessary to
effectively make a purchase and satisfy theusers requirements.
4. Evaluate the effectiveness of theprocurement process
Were the users needs satisfied? Was the investment necessary?
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Chapter 4 Management of Business Logistics, 7th Ed. 18
Materials Management: Managingthe Procurement Process
Supplier/Vendor Evaluation andRelationships Maintaining a healthy vendor relationship is
a critical part of a successful supply chain. Developing a true partnership relationship
with a firms vendors grows moreimportant as the number of vendors
shrinks and/or the vendors are beingsought by other competing supply chains. TQM begins with the vendors.
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Chapter 4 Management of Business Logistics, 7th Ed. 19
Materials Management: Managingthe Procurement Process
Vendor Selection Criteria
Quality
Reliability Capability
Financial
Miscellaneous Other QualitiesVendor Location
Factor Importance Will Vary
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Chapter 4 Management of Business Logistics, 7th Ed. 20
Figure 4-4Overview of Vendor Selection Criteria
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Chapter 4 Management of Business Logistics, 7th Ed. 21
Materials Management: TheSpecial Case of Procurement Price
Sources of Price
Commodity markets
Price lists Price quotations
Negotiation
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Chapter 4 Management of Business Logistics, 7th Ed. 22
Figure 4-5 Hierarchy of PriceMeasurement Approaches
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Chapter 4 Management of Business Logistics, 7th Ed. 23
Materials Management: TheSpecial Case of Procurement Price
Types of Costs
Traditional basic input costs - primary
product price Direct transaction costs - all other related
costs of detecting and transmittinginformation to suppliers (e.g., EDI)
Supply relational costs - costs ofmaintaining relationships with suppliers
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Chapter 4 Management of Business Logistics, 7th Ed. 24
Figure 4-6Total Procurement Price
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Chapter 4 Management of Business Logistics, 7th Ed. 25
Materials Management: The SpecialCase of Procurement Price
Other types of Costs
Landed costs -
actual transport costs + sales terms Quality costs/factors -
do the goods conform to standard?
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Chapter 4 Management of Business Logistics, 7th Ed. 27
Materials Management: OtherMaterials Management Activities
Warehousing
Type of facilities
required Production Planning
and Control
Coordinatingproduct supply withproduct demand
Transportation
Vendor control
Modal choice Rush shipments
Inspection
Damage claims
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Chapter 4 Management of Business Logistics, 7th Ed. 28
Figure 4-7 Overview of ProductionPlanning and Control
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Chapter 4 Management of Business Logistics, 7th Ed. 29
Materials Management: OtherMaterials Management Activities
Quality Control
Quality standards
did customer receive what was ordered? Quality implications
GIGO concept
Sample inspection statistical QC from vendor to assure
100% quality
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Chapter 4 Management of Business Logistics, 7th Ed. 30
Materials Management: OtherMaterials Management Activities
Salvage and Scrap Disposal
Value of scrap may be income to the firm.
Disposal must adhere to environmentalregulations.
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Chapter 4 Management of Business Logistics, 7th Ed. 31
Electronic Procurement
Business-to business (B2B) purchases areestimated to be $1.3 to $2.0 trillion by 20036.
Former uses of electronic data interchange(EDI) were costly and required specialtechnology to implement have given way tothe publicly available Internet.
This has opened the door to increasedapplications of E-commerce techniques toprocurement.
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Chapter 4 Management of Business Logistics, 7th Ed. 32
Electronic Procurement
Common uses of E-commerce
Research vendor and product information
Electronic check of available stock Price negotiation
Order products or services
Check on the status of an order Issue invoice and receive payment
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Chapter 4 Management of Business Logistics, 7th Ed. 33
Four Basic Types of E-commerceModels7
Sell-side system
Administered by the seller
Usually free to the buyer Electronic marketplace
Administered by a third party
Collection of electronic catalogs One-stop sourcing for buyers
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Chapter 4 Management of Business Logistics, 7th Ed. 34
Types of E-commerce Models
Buy-side system
Administered by the buyer
Pre-approves vendor access Expensive and usually the domain of large
companies
On-line trading community Maintained by a third party
Used by multiple buyers and sellers
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Chapter 4 Management of Business Logistics, 7th Ed. 35
Figure 4-8Advantages of Electronic Procurement
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Chapter 4 Management of Business Logistics, 7th Ed. 36
Electronic Procurement
Advantages of E-commerce outlined inFigure 4-8.
Disadvantages Security of electronic messages
Lack of face-to-face contact
Other technological concerns Standard protocols
System reliability
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