-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 1
1) A collection of raw facts is called a. Output b. Information
c. Bits d. Data
2) Which of the following are key corporate assets a.
intellectual property, core competencies, and financial and human
assets b. production technologies and business processes for sales,
marketing, and finance c. knowledge and the firm`s tangible assets,
such as goods or services d. time and knowledge
3) A collaborative network that uses Internet Technology to link
business with their suppliers is a. Internet b. Intranet
c. Extranet d. WAN
4) The highest percentage of victims of computer crime are in a.
Banks b. Commercial Users c. Government d. University
5) The management level responsible for making long range
strategic decisions about which products and services to produce is
the
a. Technology Level b. Application Level c. Operational Level d.
Top Level
6) Verizon's implementation of a Web-based digital dashboard to
provide managers with real-time information such as customer
complaints is an example of
a. improved flexibility. b. improved decision making. c.
improved efficiency. d. customer and supplier intimacy.
7) Converting raw data into a more meaningful form is called a.
capturing. b. processing. c. organizing. d. feedback.
8) Which of the following choices may lead to competitive
advantage: (1) new products, services, and business models; (2)
charging less for superior products; (3) responding to
customers in real time
a. 1 only b. 1 and 2 c. 2 and 3 d. 1, 2, and 3
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 2
9) The six important business objectives of information
technology are new products, services, and business models;
customer and supplier intimacy; survival; competitive
advantage;
operational excellence; and
a. improved flexibility. b. improved decision making. c.
improved business practices. d. improved efficiency.
10) Data management technology consists of the a. physical
hardware and media used by an organization for storing data. b.
detailed, preprogrammed instructions that control and coordinate
the computer hardware
components in an information system.
c. software governing the organization of data on physical
storage media. d. hardware and software used to transfer data.
11) The field that deals with behavioral issues as well as
technical issues surrounding the development, use, and impact of
information systems used by managers and employees in
the firm is called
a. information systems literacy. b. information systems
architecture. c. management information systems. d. information
technology infrastructure.
12) The use of information systems because of necessity
describes the business objective of a. survival. b. improved
business practices. c. competitive advantage. d. improved
flexibility.
13) Based on the examples in the chapter, if you were asked to
formulate a plan for a regional drive-in restaurant chain's efforts
to use information technology to develop a loyal customer
base, what would be the best use of information technology from
the list below?
a. Use IT to increase supplier loyalty. b. Use IT to increase
operational efficiency. c. Use IT to create new products and
business models. d. Use IT to help survive government reporting
requirements. e. Use IT to achieve customer intimacy.
14) An example of an organizational complementary asset is a.
using the appropriate business model. b. a collaborative work
environment. c. laws and regulations. d. all of the above.
15) Order data for baseball tickets and bar code data are
examples of a. raw input. b. raw output. c. customer and product
data. d. sales information.
16) Overproduction or underproduction of goods and services,
misallocation of resources, and poor response times are the results
of a firm's having
a. poor relationships with suppliers.
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 3
b. poor relationships with customers. c. inadequate information.
d. a surplus of information.
17) The average number of tickets sold daily online is an
example of a. input. b. raw data. c. meaningful information. d.
feedback.
18) From a business perspective, raw data is transformed
systematically during various stages, transforming it into valuable
information, in a process called
a. the information value chain. b. the IT value chain. c.
information processing. d. feedback.
19) In a business hierarchy, the level that is responsible for
monitoring the daily activities of the business is
a. middle management. b. service workers. c. production
management. d. operational management.
20) Which field of study focuses on both a behavioral and
technical understanding of information systems
a. sociology b. operations research c. economics d. management
information systems
21) The fundamental set of assumptions, values, and ways of
doing things that has been accepted by most of a company's members
is called its
a. culture. b. environment. c. atmosphere. d. values.
22) The hardware and software used to transfer data in an
organization is called a. data management technology. b. networking
and data management technology. c. data and telecommunications
technology. d. networking and telecommunications technology.
23) Engineers, scientists, or architects, who design new
products or services for a firm, belong to which level of a
business hierarchy
a. middle management b. production workers c. knowledge workers
d. data workers
24) Which of the following are environmental actors that
interact with an organization and its information systems
a. customers
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 4
b. suppliers c. regulatory agencies d. all of the above
25) Output a. is feedback that has been processed to create
meaningful information. b. is information that is returned to
appropriate members of the organization to help them
evaluate the input stage.
c. transfers data to the people who will use it or to the
activities for which it will be used.
d. transfers processed information to the people who will use it
or to the activities for which it will be used.
26) Which main business function is responsible for maintaining
employee records a. sales and marketing
b. human resources c. finance and accounting d. manufacturing
and production
27) Apple Computer dominates the online legal music sales
industry primarily because of a failure of recording label
companies to
a. invest in technology. b. adopt a new business model. c.
invest in complementary assets. d. modernize their information
value chain.
28) The three activities in an information system that produce
the information organizations use to control operations are
a. information retrieval, research, and analysis. b. input,
output, and feedback. c. input, processing, and output. d. data
analysis, processing, and feedback.
29) Maintaining the organization's financial records is a
central purpose of which main business function
a. manufacturing and accounting b. finance and accounting c.
sales and manufacturing d. finance and sales
30) An example of a business using information systems for
customer and supplier intimacy is a. Wal-Mart`s RetailLink system.
b. the Mandarin Oriental hotel`s customer-preference tracking
system. c. Verizon`s Web-based digital dashboard. d. Apple Inc.`s
iPod.
31) An example of raw data from a national chain of automobile
stores would be a. an average of 13 Toyotas are sold daily in
Kentucky. b. 30 percent increase in Toyota RAV 4 sales during
September in Kentucky. c. 1 Toyota RAV4 sold March 3, 2008 in
Louisville, Kentucky. d. all of the above.
32) In a hierarchical organization, the upper levels consist of
a. managerial and professional employees.
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 5
b. managerial, professional, and technical employees. c.
professional and operational employees. d. managerial,
professional, and operational employees.
33) Disciplines that contribute to the technical approach to
information systems are a. computer science, engineering, and
networking. b. operations research, management science, and
computer science. c. engineering, utilization management, and
computer science. d. management science, computer science, and
engineering.
34) Networking and telecommunications technologies, along with
computer hardware, software, data management technology, and the
people required to run and manage them, constitute an
organization's
a. data management environment. b. networked environment. c. IT
infrastructure. d. information system.
35) A corporation that funds a political action committee, which
in turn promotes and funds a political candidate who agrees with
the values of that corporation, could be seen as investing
in which main category of complementary assets
a. managerial b. governmental c. social d. organizational
36) Dell Computer's use of information systems to improve
efficiency and implement "mass customization" techniques to
maintain consistent profitability and an industry lead
illustrates
which business objective
a. improved flexibility b. improved business practices c.
competitive advantage d. survival
37) A firm that must invest in new information systems
capabilities in order to comply with federal legislation can be
said to be investing to achieve which business objective?
a. customer intimacy b. operational excellence c. survival d.
improved reporting
38) The three principal levels within a business organization
hierarchy are a. senior management, operational management, and
service workers. b. senior management, middle management, and
operational management. c. senior management, operational
management, and information systems. d. senior management, middle
management, and service workers.
39) A grocery store checkout cash register with a connection to
a network is an example of a(n) a. intelligent system b. functional
area information system c. decision support system d. transaction
processing system e. electronic commerce system
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 6
40) Toyota's automotive electronics systems and FedEx's Web site
were not developed solely because managers in these organizations
wanted to do things faster or because they wanted to
have the latest, greatest technology. These organizations
developed these systems to help
gain or sustain competitive advantage. The choices made in
developing the systems at both
Toyota and FedEx were ________ in their intent.
a. operational b. functional c. strategic d. departmental e.
tactical
41) Which of the following is part of an IS personnel's business
knowledge and skills? a. information gathering and synthesis b.
technological communication and presentation c. systems development
life cycle d. problem identification and solution formulation e.
virtualization
42) Which of the following IS personnel is responsible for
coding, testing, debugging, and installing programs?
a. a programmer b. a systems consultant c. an IS manager d. a
systems analyst e. an IS security manager
43) The ________ Act of 1986 made it much more difficult for
anyone, including the government, to eavesdrop on phone
conversations.
a. Electronic Communication Modernization b. Internet Privacy c.
Sarbanes-Oxley d. GrammLeachBliley e. Electronic Communications
Privacy
44) Which of the following statements is true about online
privacy? a. A vendor cannot track the Web pages you look at. b. A
vendor cannot track what products you examine in detail. c. A
vendor is not capable of knowing the method of payment you choose
to use. d. A vendor is not required by law to respect your privacy.
e. A vendor cannot know where you are having the product
delivered.
45) In information systems management, a systems consultant is
responsible for ________. a. analyzing business requirements and
selecting information systems that meet those needs b. coding,
testing, debugging, and installing programs c. auditing information
systems for compliance with internal and external standards d.
managing security measures and disaster recovery e. providing
information systems knowledge to external clients
46) The process of connecting separate information systems and
data to improve business processes and decision making is known as
________.
a. database development b. business intelligence
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 7
c. systems integration d. application development e.
collaboration systems
47) Microsoft's Exchange/Outlook and Lotus Notes, provide people
with e-mail, automated calendaring, and online, threaded
discussions, enabling close contact with others, regardless
of their location. Identify this type of information system.
These are examples of ________.
a. collaboration systems b. office automation systems c. data
mining and visualization systems d. functional area information
systems e. transaction processing systems
48) Information property focuses on ________. a. who owns
information about individuals and how information can be sold and
exchanged b. information that has been encrypted by the owner to
make it unaccessible to others c. information an individual should
or should not have to reveal to others in the
workplace
d. information a person or organization has the right to obtain
about others e. the authenticity of information as well as
responsibility for informational errors that harm
people
49) Information accessibility focuses on ________. a. defining
what information a person or organization has the right to obtain
about others b. identifying who is responsible for informational
errors that harm people c. information that has been encrypted by
the owner to make it unaccessible to others d. who owns information
about individuals and how information can be sold and exchanged e.
what information an individual should have to reveal to others in
the workplace
50) Which of the following is part of an IS personnel's
technical knowledge and skills? a. systems analysis and design b.
integrating subsystems and systems c. alternative development
methodologies d. network operating systems e. technological
communication and presentation
51) Which of the following statements is true about data? a. It
can be defined as a representation of reality. b. It is the ability
to understand information. c. It has no meaning in and of itself.
d. It is the ability to make decisions or predictions based on
information. e. It organizes or manipulates information to make it
suitable for a given task.
52) SlamBook is a social networking site which currently has
around 2,000,000 users. The company has always valued its users'
privacy and has taken extensive measures to safeguard
it. However, SlamBook has recently faced severe customer
backlash regarding privacy issues
associated with one of its applications. Which of the following
statements would best explain
the apparent discrepancy above?
a. Recently, the government introduced stringent privacy
regulations for Internet firms. b. The application did not have any
provisions that restricted minors from using the
application.
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 8
c. MyPlace, SlamBook`s closest competitor, had seen great
success with a similar application and an opt-out system.
d. Launching opt-out applications instead of opt-in applications
is an industry trend. e. The application was an opt-out system,
whereby all users were enrolled by default.
53) Which of the following is part of an IS personnel's systems
knowledge and skills? a. hardware platforms b. business processes
c. alternative development methodologies d. cabling and network
interface cards e. application software
54) ________ is concerned with what information an individual
should have to reveal to others in the workplace or through other
transactions.
a. Information accessibility b. Information accuracy c.
Information privacy d. Information asymmetry e. Information
piracy
55) Which of the following is used to describe the issues and
standards of conduct as they pertain to the use of information
systems?
a. virtual ethics b. social informatics c. cyber security d.
computer etiquette e. computer ethics
56) Which of the following can be cited as an example of a
digital divide? a. Unlike Joey, Ryan has access to more books and
good advice because he studies in a
better school.
b. Unlike Ben, Claudia possesses superior analytical skills,
which makes her better at mathematics.
c. Kevin is more successful than Vincent because of his people
skills. d. Lora has access to more information than Frank because
she knows how to operate a
computer.
e. Trisha is wealthier than Neal because her father is a
successful businessman. 57) Which of the following statements is
true about information?
a. It has no meaning in and of itself. b. It organizes or
manipulates knowledge to make it suitable for a given task. c. It
is raw materialrecorded, unformatted words and numbers. d. It is a
representation of reality.
e. It is the ability to make predictions based on data. 58)
Which of the following IS personnel is responsible for the
maintenance of information
systems?
a. a systems analyst b. a database administrator c. a programmer
d. an IS security manager e. a systems consultant
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 9
59) ________ is concerned with ensuring the authenticity and
fidelity of information as well as with identifying who is
responsible for informational errors that harm people.
a. Information privacy b. Information accuracy c. Information
accessibility d. Information property e. Information protection
60) Which of the following can be cited as an example of a
supply chain management system? a. procurement planning b. market
analysis c. knowledge portal d. sales force automation e. product
demand forecasting system
61) Identify the purpose of a transaction processing system used
in organizations. a. to support the activities within a specific
functional area of the firm b. to handle day-to-day business event
data at the operational level of the organization c. to support
interaction between the firm and its customers d. to support the
coordination of suppliers, product or service production, and
distribution e. to enable customers to buy goods and services from
a firm`s Web site
62) The gap between those individuals in our society who are
computer literate and have access to information resources like the
Internet and those who do not is referred to as the
________.
a. horizontal disparity b. digital divide c. electronic gap d.
generation gap e. knowledge divide
63) A global project called One Laptop per Child is attempting
to distribute low-cost laptop computers to children in developing
countries around the world in an attempt to shrink the
________.
a. digital divide b. electronic gap c. power distance d.
horizontal disparity e. knowledge gap
64) Which of the following statements is true about today's
service-oriented IS personnel? a. They modify systems at a moment`s
notice to meet customer needs quickly and
effectively.
b. They patiently wait for customers to come in with systems
complaints. c. They believe that they own and control the computing
resources. d. They give reasons why customers` ideas cannot or will
not work. e. They believe they should tell users what they can and
cannot do with the computing
resources.
65) WorldTravel (www.worldtravel.com ) is a travel Web site that
provides detailed information about the different places that
tourists can visit across the globe. Additionally, it also
helps
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 10
visitors to book tickets and hotels in these destinations. Which
of the following, if true,
would most assure the customers about their online privacy
a. WorldTravel, when collecting personal information, explicitly
states the purpose of the information and that it will not be used
for anything else.
b. WorldTravel informs its members that it is following the best
practices in the industry. c. WorldTravel, when collecting personal
information, explicitly tells all its customers that
the information collected will be protected by a third party who
specializes in this
domain.
d. WorldTravel decides not to send any spam mails to any of its
members. e. WorldTravel, when collecting personal information,
explicitly tells all its customers
that the information collected is protected under the Electronic
Communications
Privacy Act.
66) The purpose of a(n) ________ is to support and integrate all
facets of the business, including planning, manufacturing, sales,
marketing, and so on.
a. intelligent system b. functional area information system c.
electronic commerce system d. enterprise resource planning system
e. management information system
67) Which of the following steps should be taken to ensure ones
privacy online? a. Avoid Web sites that are monitored by
independent organizations. b. Visit Web sites anonymously. c.
Adjust your Web browser settings to save cookies. d. Ensure you
receive a confirmation e-mail whenever you buy products online. e.
Maintain only one e-mail account and use it when making online
purchases.
68) The digital divide is one of the major ethical challenges
facing society today when you consider the strong linkage between
computer literacy and a person's ability to compete in
the information age. Which of the following statements, if true,
would widen the digital
divide
a. According to Moore`s law, the cost of computing is expected
to decrease drastically over the next few years.
b. Companies like Microsoft and Berkshire Hathaway have invested
billions of dollars in research on information technology.
c. IT firms are concerned about and are conducting extensive
research on the obsolescence of technology.
d. The increase in the need for innovative technology has
increased the cost of research, which has resulted in an increase
in the cost of computing.
e. Certain IT firms are conducting exclusive research to make
the technology product life-cycle longer.
69) Information about "who am I, and where do I live?" is an
example of ________. a. behavioral data b. geographic data c.
psychographic data d. demographic data e. attitudinal data
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 11
70) Which of the following IS personnel is responsible for
strategic planning and IS use throughout a firm?
a. the chief information officer b. the IS security manager c.
the IS manager d. the Webmaster e. the IS auditor
71) Identify the purpose of an office automation system. a. to
processes day-to-day business event data at the operational level
of the organization b. to provide access to databases in order to
support quantitative decision making c. to support a wide range of
predefined day-to-day activities of individuals and small
groups
d. to support interaction between the firm and its customers
e. to support the activities within a specific functional area
of the firm 72) The purpose of an intelligent system is to
________.
a. enable people to communicate, collaborate, and coordinate
with each other b. create, store, analyze, and manage spatial data
c. emulate or enhance human capabilities d. support the
coordination of suppliers, product or service production, and
distribution e. produce detailed information to help manage a
firm
73) Who owns the computerized information that is stored in
thousands of databases by retailers, credit card companies, and
marketing research companies?
a. the government b. the Chief Information Officer c. the firm
that maintains the database d. the customers themselves e. the
company`s IT department
74) What type of commerce is enabled by technology a.
Path-to-profitability b. E-commerce c. EBuy d. Internet
75) What type of commerce occurs when a business sells its
products over the Internet to other businesses
a. B2B b. B2C c. C2B d. Enterprise commerce
76) What is term used when the government employs technology to
deal with citizens, businesses, and other government agencies
a. G2BC b. Web c. consumer d. E-government
77) What term refers to an organization's ability to tailor its
products and services to its customers
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 12
a. Specialization b. Target commerce or T-commerce c. Mass
customization d. Adaption
78) What term refers to the small web page that opens
automatically with an ad when you visit some web sites
a. Marketing page b. I-ad c. Affiliate ad d. Pop-up ad
79) When two companies are linked together by computers and they
send business transactions through these computers, they are
probably using _____.
a. Digital wallets
b. Electronic data interchange c. B2C d. Smart cards
80) What type of technology scrambles the contents of files sent
via the Internet a. Encryption b. Secured data interchange c.
Cryptogram d. Regulated code
81) What type of Web technology creates a secure and private
connection between two computers
a. Secure socket layers b. Encryption c. Internet-locked
connections d. Sheltered web sites
82) What term refers to your ability to connect to the internet
and your company from a wireless device
a. Net services b. Push technology c. Pull technology d. Mobile
computing
83) To the __________, physical location does not matter because
the Internet allows anyone to link to any Web site no matter where
in the world that site might be
a. bricks-and-clicks retailer b. e-tailer c. bricks-and-mortar
retailer d. B-to-G business e. location always matters
84) What is true regarding competitive advantage. a. companies
must have it to survive b. a high tech approach is necessary to
derive it c. information systems to key to its development d. it is
difficult to sustain e. none of the above
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 13
85) A competitive advantage derived from __________ is generally
considered the best approach for a company.
a. product placement b. price c. marketing d. improved value
chain and/or supply chain efficiency e. none of the above
86) When the supermarket scans your premier customer card it
links you to your purchases and then uses that information to
establish a personal shopping pattern for you. Subsequently,
the
supermarket uses that information to target advertising (like
coupons and mailers) directly to
you based on your established shopping patterns, a form of
one-to-one, __________
marketing.
a. spam-based b. mass c. modified d. e-commerce e.
relationship
87) Purchasing new computers or technologies generally leads to
a competitive advantage for a company.
a. true b. false 88) Web sites use __________ to compile
personal information on their visitors and then use the
information to create customer profiles.
a. cookies b. transition pages c. registration forms d. a and c
e. b and c
89) Digital products, such as software, music, digitized images,
and electronic games are a great fit for consumer focused (B2C)
e-commerce because __________.
a. they are always free b. electronic distribution is more
efficient than alternative distribution channels for
digital products
c. digital products are not a good fit for B2C e-commerce d.
they cannot be easily monitored e. none of the above
90) When measuring the effectiveness on an online advertisement,
the __________ is the percentage of visitors to a page who click on
an advertisement.
a. click ratio b. click rate c. nielsen rating d. hit ratio e.
click-through rate
91) __________ is/are used to pay for microtransactions. a.
e-cash b. digital cash c. bank accounts
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 14
d. either A or B e. none of the above
92) __________ are used by consumers to locate the best price
for a desired product a. shopping bots b. search engines c.
middleware routines d. worms e. spam
93) The development of __________ has been more evolutionary
than revolutionary. a. consumer focused e-commerce b. B2C
e-commerce c. the dot-coms d. intra-business e-commerce e. consumer
focused start-ups
94) Early business application programs focused on __________.
a. individual processes b. automating selected manual tasks c.
neither A nor B d. both A and B
95) Viewing a system (such as an organization) as a set of
individual processes leads to __________.
a. sub-optimization b. optimization c. standardization d.
isolation e. process maximization
96) Islands of automation do not allow for productivity of
individual functional groups. a. true b. false
97) A __________ is an existing, often relatively inefficient
application developed for an old platform.
a. web application b. functional application c. resistant
application d. mission critical e. legacy application
98) On a(n) __________ architecture, the server does most of the
work. a. fat client b. island of automation c. Richard Simmons
client d. thin client e. web application
99) __________ is the act ferreting out previously unknown
patterns and relationships from a set of data.
a. database management b. data mining c. enterprise resource
planning
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 15
d. data searching e. data surfing
100) A(n) __________ is a private corporate network that uses
standard Internet protocols and interfaces.
a. ethernet b. extranet c. local area network d. TCP/IP network
e. intranet
101) A __________ application is one that the company depends
upon for its well-being. a. dynamic b. static c. urgent need d. web
based e. mission critical
102) For a company to obtain competitive advantage it must use a
technology/process that is: a. non-substitutable b. high tech c.
not easily copied d. a and c e. b and c
103) Intra-organizational e-commerce is __________ focused. B2B
focuses on improving information exchanges throughout the
__________.
a. supply chain/value chain b. customer/supply chain c. value
chain/supply chain d. customer/value chain
104) In an effort to increase inter-organizational information
flow, many companies expand access to corporate intranets to
include selected trading partners and customers by creating
a(n) __________.
a. EDI exchange b. Extranet c. VPN d. RAND e. VAN
105) __________ is the process of planning, implementing, and
controlling the flow of goods and services from point of origin to
point of consumption.
a. CRM b. surplus management c. transportation d. logistics e.
none of the above
106) __________ includes software and integration efforts
intended to increase customer satisfaction and loyalty.
a. supply chain management b. e-procurement
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 16
c. dynamic servicing d. human services e. CRM
107) The general premise of __________ is to effectively manage
the flow of product, information, and finances between all trading
partners.
a. supply chain management b. value chain management c.
logistics management d. e-procurement e. e-tailing
108) __________ is the electronic transmission of business
transaction documents directly between the computers of trading
partners in a standard message format.
a. ERP b. encapsulation c. B2B d. transaction processing e. none
of the above - EDI
109) Which of the following is likely to have the lowest cost of
entry? a. an e-retailer b. a bricks-and-mortar presence c. a
bricks-and-clicks presence d. a traditional storefront e. all are
about equal
110) Before the dot-com bubble burst, a proposed B2C venture
that could legitimately claim __________ had relatively little
trouble getting startup funding.
a. competitive prices b. good marketing strategies c.
convenience d. first mover status e. all of the above.
111) The ultimate objective of a companys website is to add
enough value to achieve __________, a state in which the customer
has a vested interest to stay with the company
because switching to a competitor entails significant switching
costs.
a. loyalty b. integration c. interconnection d. lock-in e. a
dependency relationship
112) Consumer interaction, the essence of consumer focused (B2C)
e-commerce, is the front end to __________.
a. the value chain (intra-business e-commerce) b. the supply
chain (B2B e-commerce) c. neither d. both
113) __________, the act of modifying a product or service to
fit a given users requirements, is a possible e-commerce source of
sustainable competitive advantage.
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 17
a. specialization b. customization c. targeting d. tuning e.
none of the above
114) Intra-business e-commerce is sometimes called __________
e-commerce. a. B2C b. B2B c. C2C d. B2G e. none of the above
B2E
115) In a client/server application, the __________ logic
provides the user interface. a. business b. information/data c.
presentation d. all of the above e. none of the above
116) We can directly connect information systems with increased
firm performance. a. true b. false
117) A __________ is operated by a trusted third party that
offers bandwidth and other value added services to facilitate
interconnectivity among multiple organizations.
a. virtual private network (VPN) b. value added network (VAN) c.
both A and B d. neither A nor B
118) What is the primary responsibility of the Chief Information
Officer? a. manage programmers b. avoid failed systems c. set and
guide the information systems strategy d. provide technical
expertise e. know the technical status organizational
competitors
119) A(n) __________ is a pseudo private data network that uses
public bandwidth in combination with a tunneling protocol and
security procedures.
a. value added network (VAN) b. intranet c. virtual private
network (VPN) d. leased line e. virtual applied network
120) Which of the following forms of connectivity is the least
scalable? a. VAN b. VPN c. public bandwidth d. private leased
network e. the Internet
121) A VPN relies on a special protocol understood only by the
VPN software to transmit packets, a technique called
__________.
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci212839,00.html
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 18
a. encryption b. packet switching c. tunneling d. packet hiding
e. packet mining
122) By Electronic Commerce we mean: a. Commerce of electronic
goods b. Commerce which depends on electronics c. Commerce which is
based on the use of internet d. Commerce which is based on
transactions using computers connected by
telecommunication network
123) Electronic Data Interchange is necessary in a. B2C
e-Commerce b. C2C e-Commerce c. B2B e-Commerce d. Commerce using
internet
124) In B2B e-Commerce (i) Co-operating Business should give an
EDI standard to be used
(ii) Programs must be developed to translate EDI forms to a form
accepted by
application program
(iii) Method of transmitting/receiving data should be mutually
agreed
(iv) It is essential to use internet
a. i, ii b. i, ii, iii c. i, ii, iii, iv d. ii, iii, iv
125) By security in e-Commerce we mean (i) Protecting an
organizations data resource from unauthorized access
(ii) Preventing disasters from happening
(iii) Authenticating messages received by an organization
(iv) Protecting messages sent on the internet from being read
and understood by unauthorized
persons/organizations
a. i, ii b. ii, iii c. iii, iv d. i, iii, iv
126) A firewall is a a. wall built to prevent fires from
damaging a corporate intranet b. security device deployed at the
boundary of a company to prevent unauthorized
physical access
c. security device deployed at the boundary of a corporate
intranet to protect it from unauthorized access
d. device to prevent all accesses from the internet to the
corporate intranet 127) In Electronic cash payment
a. a debit card payment system is used
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 19
b. a customer buys several electronic coins which are digitally
signed by coin issuing bank
c. a credit card payment system is used d. RSA cryptography is
used in the transactions
128) In Electronic cash payment (i) a customer withdraws coins
in various denominations signed by the bank
(ii) the bank has a database of issued coins
(iii) the bank has a database of spent coins
(iv) the bank cannot trace a customer
a. i, ii b. i, ii, iii c. i, ii, iii, iv d. ii, iii, iv
129) Which types of organisational knowledge are a source of
competitive advantage a. Explicit knowledge which is classified and
formalised in a planned and systematic way. b. Personal knowledge
which is hard to communicate and formalize c. Customer databases,
market research reports, management reports d. Collective and
shared experience accumulated through systems, routines and
activities of
sharing across the organisation
130) The value chain attempts to identify those activities which
add value to a. The organisation's stakeholders. b. The senior
strategic managers in the organisation. c. The organisation's
shareholders. d. The customer or final user.
131) What are core competences a. Resources which critically
underpin competitive advantage and that others cannot obtain. b.
Activities and processes needed to meet customers' minimum
requirements and therefore
to continue to exist.
c. Key skills required for success in a particular business. d.
Activities that underpin competitive advantage and are difficult
for competitors to imitate
or obtain
e. Data about "what are my tastes and preferences?" is an
example of demographic data. 132) Internetworking is the process of
connecting host computers and their networks together
to form a larger network like the Internet.
a. true b. false
133) IS personnel with service mentality believe that the
customers own the technology and the information and that the
technology and information are there for the customers, not for
the systems personnel.
a. true b. false 134) Unlike Luddites, neo-Luddites do not
oppose information systems.
a. true b. false
135) offered far stronger support for voice mail than it did for
e-mail communications. a. true b. false
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 20
136) According to futurist Alvin Toffler, the "first wave" was a
civilization based on agriculture and handwork.
a. true b. false 137) manages Nike's warehouse and handles
product packing and shipping as well as payment
collection from customers through a process called
in-forming.
a. true b. false 138) Nearshoring is the reversal of off
shoring.
a. true b. false 139) According to Thomas L. Friedman, power
from domesticated horses, wind, and, in the
late stages, steam, were the primary drivers of Globalization
2.0.
a. true b. false 140) When you make Web purchases, vendors are
not required by law to respect your privacy.
a. true b. false 141) Software refers to a group of two or more
computer systems linked together with
communications equipment.
a. true b. false 142) Outsourcing has seen a huge increase
because of the decrease in telecommunication
costs.
a. true b. false 143) The technical area of competency is the
most easy to maintain because the popularity of
individual technologies is so huge.
a. true b. false 144) Work flow software is a variety of
software applications that allow for software-to-
software interaction.
a. true b. false 145) Technology use can be strategic and can be
a powerful enabler of competitive advantage.
a. true b. false 146) Work flow software is a variety of
software applications that allow for software-to-
software interaction.
a. true b. false 147) Office automation systems such as
Microsoft Office and the OpenOffice.org Productivity
Suite provide word processing, spreadsheet, and other personal
productivity tools, enabling
knowledge workers to accomplish their tasks.
a. true b. false 148) Knowledge is the ability to understand
information, form opinions, and make decisions or
predictions based on the information.
a. true b. false 149) The purpose of a knowledge management
system is to create, store, analyze, and manage
spatial data.
a. true b. false
150) In 1959, Alvin Toffler coined the term knowledge worker. a.
true b. false
151) Services offered by Google, such as Gmail, Google docs, or
Google Calendar are examples of cloud computing.
a. true b. false
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 21
152) Data about "what are my tastes and preferences?" is an
example of demographic data. a. true b. false
153) IS personnel with service mentality put up roadblocks to
customers' new systems ideas and give reasons that the new ideas
cannot or will not work.
a. true b. false 154) Cloud computing can contribute to an
increase in outsourcing.
a. true b. false 155) Information systems that monitor the
elementary activities and transactions of the
organizations are:
a. management-level systems. b. operational-level systems. c.
knowledge-level systems. d. strategic-level systems.
156) Projections and responses to queries are information output
characteristics associated with a(n):
a. DSS b. MIS c. ESS d. TPS
157) Summary transaction data, high-volume data, and simple
models are information inputs characteristic of a(n):
a. DSS b. MIS c. ESS d. TPS
158) Which of the following individuals typically have less
formal, advanced educational degrees and tend to process rather
than create information?
a. knowledge workers b. executives c. systems analysts d. data
workers
159) Management information systems usually: a. serve managers
interested in weekly, monthly, and yearly results, not
day-to-day
activities.
b. help managers make decisions that are unique, rapidly
changing, and not easily specified in advance.
c. provide managers with a generalized computing and
telecommunications capacity that can be applied to a changing array
of problems.
d. Perform and record the daily routine transactions necessary
to the conduct of business.
160) Decision support systems usually: a. serve managers
interested in weekly, monthly, and yearly results, not
day-to-day
activities.
b. help managers make decisions that are unique, rapidly
changing, and not easily specified in advance.
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 22
c. provide managers with a generalized computing and
telecommunications capacity that can be applied to a changing array
of problems.
d. perform and record the daily routine transactions necessary
to the conduct of business.
161) Identifying customers and markets using data on
demographics, markets, consumer behavior, and trends is an example
of a(n):
a. operational-level sales and marketing information system. b.
knowledge-level sales and marketing information system. c.
management-level sales and marketing information system. d.
strategic-level sales and marketing information system.
162) Deciding where to locate new production facilities is a(n)
example of a manufacturing and production information system
operating at the:
a. operational level. b. management level. c. knowledge level.
d. strategic level.
163) Preparing short-term budgets is an example of a finance and
accounting information system operating at the:
a. operational level. b. management level. c. knowledge level.
d. strategic level.
164) Tracking employee training, skills, and performance
appraisals is an example of a human resource information system
operating at the:
a. operational level. b. management level. c. knowledge level.
d. strategic level.
165) Assembling a product, identifying customers and hiring
employees are: a. transactions. b. Phases c. Business processes d.
Business functions
166) Which of the following is a network of facilities for
procuring materials, transforming raw materials into intermediate
and finished products, and distributing the finished products
to customers?
a. production chain b. primary chain c. supply chain d.
distribution chain
167) Information systems can facilitate supply chain management
by a. tracking the status of orders. b. rapidly communicating
orders. c. providing product specifications. d. doing all of the
above.
168) Enterprise systems support:
-
IS 3630 Modern Information Systems: MCQ simple banking
Elham Kariri 23
a. manufacturing processes. b. financial and accounting
processes. c. human resource processes. d. all of the above.
169) Which of the following uses a vertical industrial network
a. Coca-Cola b. Ford c. General Motors d. OASIS
170) Advantages of B2C commerce are (i) Business gets a wide
reach to customers
(ii) Payment for services easy
(iii)Shop can be open 24 hours a day seven days a week
(iv)Privacy of transaction always maintained
a. i and ii b. ii and iii c. i and iii d. iii and iv