03-Individual Behavior & Differences-Section I

8/3/2019 03-Individual Behavior & Differences-Section I

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INDIVIDUAL BEHAVIOR

IN ORGANIZATION

PART ONE


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THE ENVIRONMENT

THE

INDIVIDUALBEHAVIORS

OUTCOMES

CAPACITY COMPETENCY

MACRO MICRO

STRATEGICAL TECHNICAL

LONG TERM SHORT TERM


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The Environment

WORK : Job design Organizational Structure Policies & Rules

Leadership Rewards & Sanction resources

NON WORK Family Economics Leisures & hobies

The Individual

Abilities & skillsFamily backgroundPersonalityPerceptionAttitudes

AttributionsLearning CapacityAge, Race, sexExperiences

Understanding Individual Behavior


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BehaviorsProblem solvingThinking ProcessCommunication Talking ListeningObservation

Movement

OutcomesPerformance Long term Short termPersonal developmentRelations with otherssatisfaction

Behavior is caused, Goal directed, motivated andmeasurable if can be observed. Some unmeasurablebehavior (thinking, perceiving) also important in

accomplishing goals.


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Understanding individual Differences

ABILITY : A biological or learned trait that

permits a person to do something Mental orPhysical

SKILLS : task related competencies

DEMOGRAPHICS : Gender differences, Racial &Cultural diversity


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Flexibility & speed of closure - ingatan hal khususFluency - kemampuan verbalInductive reasoning - kemampuan memperkirakan sesuatuAssociative memory - kemampuan untuk mengingat dengan mengkaitkan sesuatuSpan memory - cakupan ingatan seseorang

Number facility - kemampuan matematis dan mengingat angkaPerceptual speed - kemampuan mempersepsikan sesuatuDeductive reasoning - kemampuan membuat kesimpulanSpatial orientation&visualization - kemampuan artikulasi

Mental Ability :


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PSYCHOLOGICAL VARIABLES

A.Perception -Process by which an individual gives meaning to

the environment

The persons perceptual process

Observation ofstimuly

Factorinfluencingperception :Stereotyping,selectivity Self-concept, etc

Evluation andintrepretation

Response andAttitudes

RealityOutcomes

Organizing & Translating


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B. Atribution -The process of perceiving the causes ofbehavior and outcomes

Dispositional Attributions - emphasise some aspects of theindividual, such as ability or skill, to explain behavior

Situational Attributions - Attributions that emphasize theenvironments effect on behavior

C. Attitudes -mental state of readines for need arrousal Affective - The emotional segment of an attitude

Cognitive - The perception, opinion, or belief segment of anattitude

Conative - The behavior component of an attitude


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Personality traits

A Conceptual Model for the Study ofIndividual Differences in OB

Self Concept Self-esteem

Self-efficacy Self-monitoring

The Unique Individual Forms of Self-Expression

Attitudes

Abilities

Emotions


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A Model of Behavioral Intention

The persons beliefsthat the behavior

Leads to certainoutcomes

The persons beliefsthat specific

individuals orGroups thinkhe should orshould not

performthe Behavior

BehaviorInte

ntion

Attitude towardthe behavior

Relativeimportance ofattitudinal and

normativeconsideration

Subjectivenorm


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Performance Depends onthe Right Combination of Effort, Ability,

and Skill

Ability

Effor

tSki

ll

Performan

ce

C


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CD1-2

Figure 1-1

PEOPLE

Skill, Experience,Knowledge,

Attitude, Ability

PRODUCTSRight on Quantity,Quality, Price,

Place, Time

PROCESSSOPs, Task Design,Supporting Facility,

Technology

PRODUCTIVITY

Efficient, EffectiveSatisfaction

CONTINOUSIMPROVE-MENTPROGRAM

PRODUKTIVITAS: tengara proporsionalitas perilaku


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AGENDA selanjutnyaAspekKeperilakuan Individu dalam Organisasi II : Memahami masalahMotivasi dan dampaknya terhadap kinerja manusia dalam organisasi+ KasusKontekstual(K 8,9 A 7,8,9)

KASUS A : Motivasi, Etos Kerja dan KebangganTerhadap korp (Esprit de corp) Best Practices

KASUS B : Motivasi, Etos Kerja dan KebangganTerhadap korp (Esprit de corp) Bad PracticeTUGASKU

03-Individual Behavior & Differences-Section I

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