02. ICV sastanak (više tema) Ivana Višnjić JAFFA

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iControlling

Ivana Višnjid Direktor plana i analize | Jaffa AD Crvenka

Beograd, 23 dec 2011

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Sadržaj 1. Portorož 2011

2. Controlling – as tool of operational excellence

3. Controllers – Key Leaders for Excellence

4. Kontrolor – interni savetodavac na putu ka odličnosti

5. Leveraging mobile technology for efficient corporate management

6. iControlling

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1. Portorož 2011

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Portorož 2011

• Christof Droste | Managing Director | Hella Saturnus Slovenia

• Leon Tossaint | VP QM/BE | Philips Consumer Electronics | EFQM Licensed Advisor

• Matjaž Robič | vođa controlinga | Si.mobil

• Christian Langmayr | Director Marketing DACH & Distribution EMEA | MicroStrategy

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2. Controlling – as tool of operational excellence

Christof Droste Managing Director | Hella Saturnus Slovenia

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Business Excellence (Christof Droste)

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BRZINA - Ključni faktor za uspeh

VOZAČ ↔ SUVOZAČ

(Christof Droste)

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PRISTUP- Ključni faktor za uspeh

Controlling / Steering

Controlling / Policing

(Christof Droste)

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Controlling (Christof Droste)

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3. Controllers – Key Leaders for Excellence

Leon Tossaint VP QM/BE | Philips Consumer Electronics |

EFQM Licensed Advisor

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Definition of Excellence

Excellent Organizations achieve and sustain superior levels of

performance that meet or exceed the expectations of all their

stakeholders From EFQM: European Foundation for Quality

management

(Leon Tossaint )

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Fundamental Concepts of Excellence (Leon Tossaint )

Achieving balanced results

Adding Value for Customers

Leading with Vision, Inspiration & Integrity

Managing by Processes

Succeeding with People

Nurturing Creativity & Innovation

Building Partnerships

Taking Responsibility

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EFQM excellence model (Leon Tossaint )

Leadership

People

Processes, products &

services Key results Strategy

Partnership & resources

People results

Customers results

Society results

Enablers Results

Learning, creativity & innovation

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Business Excellence

HR mobilisation

Direction

Speed

Leadership

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RADAR: Elements and Attributes (Assesment by the Excellence Model)

• Implemented

• Systematic

• Measurement

• Learning & Creativity

• Innovation & Improvement

• Sound Integrated

• Relevance & Usability

• Performance

• Trends

• Targets

• Comparisons Results Approach

Deployment Assess &

Refine

(Leon Tossaint )

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Business Balanced Scorecard

Competence & Learning

Processes

Customer

Finance

Employee Motivation

PDCA Skill

Brand image Product

Quality

Order Fulfillment

Cycle Time

Market Share

Customer Satisfaction

Customer Profitability

Financial Results

(Leon Tossaint )

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4. Kontrolor – interni savetodavac na putu ka odličnosti

Matjaž Robič

vođa controlinga | Si.mobil

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Kontroling - poslovno izveštavanje (Matjaž Robič)

Business Inteligence

Informacione tehnologije

Vaš menadžment

Vaše poslovanje

Brzina

Efektivnost

Kvalitet

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Poslovna odličnost (Matjaž Robič)

Zaposleni

Kupci

Okruženje

Vlasnici

Zaposleni

Interni korisnici

Komunikacija

Procesi Preduzede BI /

kontroling

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Od izveštavanja do odlučivanja (Matjaž Robič)

5%

25%

30%

40%

20%

40%

20%

20%

Strategija

Savetovanje i podrška pri odlučivanju

Izveštavanje

Obrada podataka

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Kako do cilja...? (Matjaž Robič)

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Proces kontinuiranog poboljšavanja (Matjaž Robič)

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5. Leveraging mobile technology for efficient corporate management

Christian Langmayr

Director Marketing DACH & Distribution EMEA | MicroStrategy

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4 Unprecedented Megatrends Are Reshaping Companies, Industries, and Economies

(Christian Langmayr)

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Mobile trends (Christian Langmayr)

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Cloud trends • Spending on public Cloud services is growing

6x faster than IT spending generally.

• By 2014, 31% of net new IT spending will be invested in the public Cloud.

• By 2014, the total market for public Cloud services will be $56B, up from just $17B in 2009.

(Christian Langmayr)

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Social trends (Christian Langmayr)

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Big Data trends (Christian Langmayr)

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5. iControlling

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iPeople

iT&iS

iKnowledge

i

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HVALA NA PAŽNJI...

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Kontakt

Za sve dodatne informacije oko prezentacije, možeš direktno da kontaktiraš autora.

Ivana Višnjid

Direktor plana i analize | Jaffa AD Crvenka

business | 063 461 610 | [email protected]

private | 065 8 709 709 | [email protected]