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01a Decision Making

Apr 10, 2018

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    Decision MakingDecision Making

    Supplement ASupplement A

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    Break-Even AnalysisBreak-Even Analysis

    Break-even analysis is used to compareprocesses by finding the volume at which two

    different processes have equal total costs.Break-even point is the volume at which

    total revenues equal total costs.

    Variable costs (c) are costs that varydirectly with the volume of output.

    Fixed costs (F) are those costs that remainconstant with changes in output level.

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    Q is the volume of customers or units,c is the unit variable cost, Fis fixedcosts andp is the revenue per unit

    cQis the total variable cost.

    Total cost =F+ cQ

    Total revenue =pQ

    Break-even is wherepQ= F+ cQ

    (Total revenue = Total cost)

    Break-Even AnalysisBreak-Even Analysis

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    Break-Even Analysis cantell you

    If a forecast sales volume is sufficientto break even (no profit or no loss)

    How low variable cost per unit must beto break even given current prices andsales forecast.

    How low the fixed cost need to be tobreak even.

    How price levels affect the break-even

    volume.

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    Hospital ExampleHospital ExampleExample A.1Example A.1

    A hospital is considering a new procedure to be offeredat $200 per patient. The fixed cost per year would be

    $100,000, with total variable costs of $100 per patient.

    Q = F / (p - c)Q = F / (p - c) = 100,000 / (200-100)= 100,000 / (200-100) = 1,000 patients= 1,000 patients

    What is the break-even quantity for this service?

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    400 400

    300 300

    200 200

    100 100

    0 0

    Patients (Patients (QQ))

    D

    ollars

    (in

    thou

    sands)

    D

    ollars

    (in

    thousands)

    || || || ||

    500500 10001000 15001500 20002000

    Quantity Total Annual Total Annual(patients) Cost ($) Revenue ($)

    (Q) (100,000 + 100Q) (200Q)0 100,000 0

    2000 300,000 400,000

    Hospital ExampleHospital ExampleExample A.1Example A.1continuedcontinued

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    Quantity Total Annual Total Annual(patients) Cost ($) Revenue ($)

    (Q) (100,000 + 100Q) (200Q)

    0 100,000 02000 300,000 400,000

    400 400

    300 300

    200 200

    100 100

    0 0

    Patients (Patients (QQ))

    D

    ollars

    (in

    thou

    sands)

    D

    ollars

    (in

    thousands)

    || || || ||

    500500 10001000 15001500 20002000

    (2000, 400)(2000, 400)

    Total annual revenuesTotal annual revenues

    Quantity Total Annual Total Annual(patients) Cost ($) Revenue ($)

    (Q) (100,000 + 100Q) (200Q)

    0 100,000 02000 300,000 400,000

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    Total annual costsTotal annual costs

    Patients (Patients (QQ))

    D

    ollars

    (in

    thou

    sands)

    D

    ollars

    (in

    thousands)

    400 400

    300 300

    200 200

    100 100

    0 0

    || || || ||

    500500 10001000 15001500 20002000

    Fixed costsFixed costs

    (2000, 400)(2000, 400)

    (2000, 300)(2000, 300)

    Quantity Total Annual Total Annual(patients) Cost ($) Revenue ($)

    (Q) (100,000 + 100Q) (200Q)

    0 100,000 02000 300,000 400,000

    Total annual revenuesTotal annual revenues

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    Total annual revenuesTotal annual revenues

    Total annual costsTotal annual costs

    Patients (Patients (QQ))

    D

    ollars

    (in

    thousands)

    D

    ollars(in

    thou

    sands)

    400 400

    300 300

    200 200

    100 100

    0 0

    || || || ||

    500500 10001000 15001500 20002000

    Fixed costsFixed costs

    Break-even quantityBreak-even quantity

    (2000, 400)(2000, 400)

    (2000, 300(2000, 300))

    ProfitsProfits

    LossLoss

    Quantity Total Annual Total Annual(patients) Cost ($) Revenue ($)

    (Q) (100,000 + 100Q) (200Q)

    0 100,000 02000 300,000 400,000

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    Total annual revenuesTotal annual revenues

    Total annual costsTotal annual costs

    Patients (Patients (QQ))

    D

    ollars

    (in

    thousands)

    D

    ollars(in

    thou

    sands)

    400 400

    300 300

    200 200

    100 100

    0 0

    || || || ||

    500500 10001000 15001500 20002000

    Fixed costsFixed costs

    ProfitsProfits

    LossLoss

    Sensitivity AnalysisSensitivity AnalysisExample A.2Example A.2

    Forecast = 1,500Forecast = 1,500

    pQ (F+ cQ)

    200(1500) [100,000 + 100(1500)]

    $50,000

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    Two Processes andTwo Processes andMake-or-Buy DecisionsMake-or-Buy Decisions

    Breakeven analysis can be used to choosebetween two processes or between aninternal process and buying those services or

    materials.

    The solution finds the point at which the totalcosts of each of the two alternatives are

    equal.The forecast volume is then applied to see

    which alternative has the lowest cost for thatvolume.

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    Breakeven forBreakeven for

    Two ProcessesTwo ProcessesExample A.3Example A.3

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    Q =Fm Fb

    cb cm

    Q =12,000 2,400

    2.0 1.5

    Breakeven forBreakeven for

    Two ProcessesTwo ProcessesExample A.3Example A.3

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    Q=Fm Fb

    cb cm

    Q= 19,200 saladsBreakeven forBreakeven for

    Two ProcessesTwo ProcessesExample A.3Example A.3

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    Preference MatrixPreference Matrix

    A Preference Matrix is a table that allows you to ratean alternative according to several performance criteria.

    The criteria can be scored on any scale as long as thesame scale is applied to all the alternatives beingcompared.

    Each score is weighted according to its perceivedimportance, with the total weights typically equaling 100.

    The total score is the sum of the weighted scores(weight score) for all the criteria. The manager cancompare the scores for alternatives against one another

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))Market potentialMarket potential

    Unit profit marginUnit profit margin

    Operations compatibilityOperations compatibility

    Competitive advantageCompetitive advantage

    Investment requirementInvestment requirementProject riskProject risk

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))

    Market potentialMarket potential 3030

    Unit profit marginUnit profit margin 2020

    Operations compatibilityOperations compatibility 2020

    Competitive advantageCompetitive advantage 1515

    Investment requirementInvestment requirement 1010Project riskProject risk 55

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4continuedcontinued

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))

    Market potentialMarket potential 3030 88

    Unit profit marginUnit profit margin 2020 1010

    Operations compatibilityOperations compatibility 2020 66

    Competitive advantageCompetitive advantage 1515 1010

    Investment requirementInvestment requirement 1010 22Project riskProject risk 55 44

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4continuedcontinued

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))

    Market potentialMarket potential 3030 88 240240

    Unit profit marginUnit profit margin 2020 1010 200200

    Operations compatibilityOperations compatibility 2020 66 120120

    Competitive advantageCompetitive advantage 1515 1010 150150

    Investment requirementInvestment requirement 1010 22 2020Project riskProject risk 55 44 2020

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4continuedcontinued

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))Market potentialMarket potential 3030 88 240240

    Unit profit marginUnit profit margin 2020 1010 200200

    Operations compatibilityOperations compatibility 2020 66 120120

    Competitive advantageCompetitive advantage 1515 1010 150150

    Investment requirementInvestment requirement 1010 22 2020Project riskProject risk 55 44 2020

    Weighted score =Weighted score = 750750

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4continuedcontinued

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    PerformancePerformance WeightWeight ScoreScore Weighted ScoreWeighted Score

    CriterionCriterion ((AA)) ((BB)) ((AA xx BB))

    Market potentialMarket potential 3030 88 240240

    Unit profit marginUnit profit margin 2020 1010 200200

    Operations compatibilityOperations compatibility 2020 66 120120

    Competitive advantageCompetitive advantage 1515 1010 150150

    Investment requirementInvestment requirement 1010 22 2020Project riskProject risk 55 44 2020

    Weighted score =Weighted score = 750750

    Threshold scoreThreshold score = 800= 800

    Preference MatrixPreference MatrixExample A.4Example A.4continuedcontinued

    Score does not meet theScore does not meet the

    threshold and is rejected.threshold and is rejected.

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    Decision Theory

    Decision theory is a general approach to decisionmaking when the outcomes associated with alternativesare often in doubt.

    A manager makes choices using the following process:

    1. List the feasible alternatives2. List the chance events (states of nature).3. Calculate thepayofffor each alternative

    in each event.4. Estimate theprobabilityof each event.

    (The total probabilities must add up to 1.)

    5. Select the decision rule to evaluate thealternatives.

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    Decision Rules

    Decision Making Under Uncertainty is when you areunable to estimate the probabilities of events. Maximin: The best of the worst. A pessimistic approach.

    Maximax: The best of the best. An optimistic approach.

    MinimaxRegret: Minimizing your regret (also pessimistic)

    Laplace: The alternative with the best weighted payoffusing assumed probabilities.

    Decision Making Under Riskis when one is able toestimate the probabilities of the events. ExpectedValue: The alternative with the highest weighted

    payoff using predicted probabilities.

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    Clemens Model of Decision Analysis[adapted from Fig. 1.1]

    Identify the decisionsituation &understand

    objectives Identify alternatives

    Decompose &

    model the problemproblem structureuncertainty

    preferences

    Choose the bestalternative

    Sensitivity analysis

    Iterate or continuethe analysis?

    Implement chosen

    alternative

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    OConnors Model

    ID theDecision;

    Set

    boundariesfor analysis

    IDAlternatives

    DevelopObjectiveFunction

    DevelopInfluenceDiagram

    ConductSensitivityAnalysis

    RefineInfluenceDiagram

    Structure &ComputeDecision

    Tree or RunM.C.

    Simulation

    Model DMsUtility

    ComputeEVPI

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    AlternativesAlternatives LowLow HighHigh

    Small facilitySmall facility 200200 270270Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents(Uncertain Demand)(Uncertain Demand)

    MaxiMin DecisionExample A.6a.

    1.1. Look at the payoffs for each alternative and identify theLook at the payoffs for each alternative and identify thelowest payoff for each.lowest payoff for each.

    2.2. Choose the alternative that has the highest of these.Choose the alternative that has the highest of these.

    (the maximum of the minimums)(the maximum of the minimums)

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    AlternativesAlternatives LowLow HighHigh

    Small facilitySmall facility 200200 270270Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents(Uncertain Demand)(Uncertain Demand)

    MaxiMaxDecisionExample A.6b.

    1.1. Look at the payoffs for each alternative and identify theLook at the payoffs for each alternative and identify thehighesthighest payoff for each. payoff for each.

    2.2. Choose the alternative that has the highest of these.Choose the alternative that has the highest of these.

    (the maximum of the maximums)(the maximum of the maximums)

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    Laplace(Assumed equal probabilities)

    Example A.6c.

    AlternativesAlternatives LowLow HighHigh

    (0.5)(0.5) (0.5)(0.5)

    Small facilitySmall facility 200200 270270

    Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents

    200*0.5 + 270*0.5 = 235200*0.5 + 270*0.5 = 235

    160*0.5 + 800*0.5 = 480160*0.5 + 800*0.5 = 480

    Multiply each payoff by the probability ofMultiply each payoff by the probability ofoccurrence of its associated event.occurrence of its associated event.

    Select the alternative with the highest weighted payoff.Select the alternative with the highest weighted payoff.

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    MiniMax Regret

    Example A.6d.

    AlternativesAlternatives LowLow HighHigh

    Small facilitySmall facility 200200 270270Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents(Uncertain Demand)(Uncertain Demand)

    Look atLook at

    eacheach

    payoff and ask yourself,payoff and ask yourself,

    If I end up here, doIf I end up here, do

    I have any regrets?I have any regrets?

    Your regret, if any, is the difference between that payoffYour regret, if any, is the difference between that payoffand what you could have had by choosing a differentand what you could have had by choosing a different

    alternative, given the same state of nature (event).alternative, given the same state of nature (event).

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    MiniMax RegretExample A.6d. continued

    AlternativesAlternatives LowLow HighHigh

    Small facilitySmall facility 200200 270270Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents(Uncertain Demand)(Uncertain Demand)

    If you chose a smallIf you chose a smallfacility and demand isfacility and demand islow, you have zerolow, you have zeroregret.regret.

    If you chose a large facility andIf you chose a large facility and

    demand is low, you have a regret ofdemand is low, you have a regret of40. (The difference between the40. (The difference between the

    160 you got and the 200 you could160 you got and the 200 you couldhave had.)have had.)

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    MiniMax Regret

    Example A.6d. continued

    AlternativesAlternatives LowLow HighHigh

    Small facilitySmall facility 200200 270270Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents(Uncertain Demand)(Uncertain Demand)

    Alternatives LowAlternatives Low HighHigh

    Small facility 0Small facility 0 530530

    Large facility 40Large facility 40 00

    Do nothing 200Do nothing 200 800800

    EventsEvents

    MaxRegretMaxRegret

    530530

    4040

    800800

    Regret MatrixRegret MatrixBuilding a largeBuilding a large

    facility offers thefacility offers the

    least regret.least regret.

    E pected Val e

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    Expected ValueDecision Making under Risk

    Example A.7

    AlternativesAlternatives LowLow HighHigh

    ((0.40.4)) ((0.60.6))

    Small facilitySmall facility 200200 270270

    Large facilityLarge facility 160160 800800

    Do nothingDo nothing 00 00

    EventsEvents

    200*0.4 + 270*0.6 = 242200*0.4 + 270*0.6 = 242

    160*0.4 + 800*0.6 = 544160*0.4 + 800*0.6 = 544

    Multiply each payoff by the probability ofMultiply each payoff by the probability ofoccurrence of its associated event.occurrence of its associated event.

    Select the alternative with the highest weighted payoff.Select the alternative with the highest weighted payoff.

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    Decision TreesDecision Treesare schematic modelsare schematic modelsof alternatives available along withof alternatives available along with

    their possible consequences.their possible consequences.They are used in sequential decisionThey are used in sequential decision

    situations.situations.Decision points are represented byDecision points are represented by

    squares.squares.Event points are represented byEvent points are represented by

    circles.circles.

    Decision TreesDecision Trees

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    = Event node= Event node

    = Decision node= Decision node

    1st1st

    decisiondecisionPossiblePossible

    2nd decision2nd decision

    Payoff 1Payoff 1

    Payoff 2Payoff 2

    Payoff 3Payoff 3

    Alternative 3Alternative 3

    Alternative 4Alternative 4

    Alternative 5Alternative 5

    Payoff 1Payoff 1

    Payoff 2Payoff 2

    Payoff 3Payoff 3

    EE11 & Probability& Probability

    EE22& Probability& Probability

    EE33& Probability& Probability

    EE22& Probability& Probability

    EE33& Probability& Probability

    EE11&

    Prob

    ability

    &Pr

    obab

    ility

    Altern

    ativ

    e1

    Alter

    nativ

    e1

    Alterna

    tive2

    Alternat

    ive2

    Payoff 1Payoff 1

    Payoff 2Payoff 2

    1 2

    Decision TreesDecision Trees

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    Smallf

    acili

    ty

    Sm

    allf

    acili

    ty

    Largefacility

    Largefa

    cility

    1

    Drawing the TreeDrawing the TreeExample A.8Example A.8

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    Small

    facilit

    y

    Small

    facilit

    y

    Larg

    efacility

    Larg

    efacility

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    $200$200

    $223$223

    $270$270

    Highdemand

    Highdemand

    [0.6]

    [0.6]

    1

    2

    Drawing the TreeDrawing the TreeExample A.8Example A.8continuedcontinued

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    Small

    facilit

    y

    Small

    facilit

    y

    Largefacility

    Largefacility

    1

    Lowde

    mand

    Lowde

    mand

    [0.4]

    [0.4]

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdeman

    d

    Highdeman

    d

    [0.6]

    [0.6

    ]

    High demand [0.6]High demand [0.6]

    2

    3

    Completed DrawingCompleted DrawingExample A.8Example A.8

    S #S l i D i i #3

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    Solving Decision #3Solving Decision #3

    Example A.8Example A.8

    Lowde

    man

    d

    Lowde

    mand

    [0.4]

    [0.4]

    Small

    facilit

    y

    Small

    facilit

    y

    Larg

    efacility

    Largefacility

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdema

    nd

    Highdeman

    d

    [0.6]

    [0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    0.3 x $20 = $60.3 x $20 = $6

    0.7 x $220 = $1540.7 x $220 = $154

    $6 + $154 = $160$6 + $154 = $160

    S #

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    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    $160$160Lo

    wde

    man

    d

    Lowde

    mand

    [0.4]

    [0.4]

    Small

    facilit

    y

    Small

    facilit

    y

    Larg

    efacility

    Largefacility

    Low demand [0.4]Low demand [0.4]

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdema

    nd

    Highdeman

    d

    [0.6]

    [0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    Solving Decision #3Solving Decision #3

    Example A.8Example A.8

    $160$160

    S l i D i i #2S l i D i i #2

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    $160$160

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Solving Decision #2Solving Decision #2

    Example A.8Example A.8

    Expanding has aExpanding has a

    higher value.higher value.

    Lowde

    man

    d

    Lowde

    mand

    [0.4]

    [0.4]

    $160$160

    Small

    facilit

    y

    Small

    facilit

    y

    Largefacility

    Largefacility

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Highdema

    nd

    Highdeman

    d

    [0.6]

    [0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    $270$270

    S l i D i i #1

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    $470$470

    x 0.4 = $80x 0.4 = $80

    x 0.6 = $162x 0.6 = $162

    $242$242

    $160$160Lo

    wde

    mand

    Lowdema

    nd

    [0.4]

    [0.4]

    $270$270

    $160$160

    Small

    facilit

    y

    Smallf

    acili

    ty

    Largefacility

    Largefacility

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdeman

    d

    Highdeman

    d

    [0.6][0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    Solving Decision #1Solving Decision #1

    Example A.8Example A.8

    S l i D i i #1S l i D i i #1

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    Solving Decision #1Solving Decision #1

    Example A.8Example A.8

    $242$242

    $160$160Lo

    wdema

    nd

    Lowdema

    nd

    [0.4]

    [0.4]

    $270$270

    $160$160

    Small

    facilit

    y

    Smallf

    acili

    ty

    Largefacility

    Largefacility

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdeman

    d

    Highdeman

    d

    [0.6][0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    x 0.6 = $480x 0.6 = $480

    0.4 x $160 = $640.4 x $160 = $64

    $544$544

    S l i D i i #1S l i D i i #1

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    2007 Pearson Education

    $160$160Lo

    wdem

    and

    Lowdem

    and

    [0.4]

    [0.4]

    $270$270

    $160$160

    Small

    facilit

    y

    Small

    facilit

    y

    Largefacility

    Largefacility

    $242$242

    $544$544

    Low demand [0.4]Low demand [0.4]

    Dont expandDont expand

    ExpandExpand

    Do nothingDo nothing

    AdvertiseAdvertise

    $200$200

    $223$223

    $270$270

    $40$40

    $800$800

    Modest response [0.3]Modest response [0.3]

    Sizable response [0.7]Sizable response [0.7]

    $20$20

    $220$220

    Highdemand

    Highdemand

    [0.6][0.6]

    High demand [0.6]High demand [0.6]

    1

    2

    3

    Solving Decision #1Solving Decision #1

    Example A.8Example A.8

    $544$544

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    Software Demo