Tugas Kelompok ke-4 Minggu 8 Answer Section A and Section B! Section A: Discussion Question 1. You are the CIO of small company with a rapidly growing customer base. Which CRM system would you use: an on-premise CRM system, an on-demand CRM system , or an open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each type of CRM system for your business. 2. Would Rolls-Royce Motorcars (www.rolls-roycemotorcars.com ) use a push model or a pull model in its supply chain? Support your answer. Section B: Case Study