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0-6 Months (A4)

Mar 18, 2016

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smartassess

Designed to get you safely and successfully through the first 6 months of your realsmart life.
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For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

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School URL

Main contact

Secondary contact

Secondary contact

Secondary contact

ContentsWhat is realsmart? 04Getting started 05

rtools - what you can doAssess competencies with rpassport 07Build dynamic self-assessed portfolios with rafl 10My actions... what you will do with rpassport and rafl 13Visualise and organise your learning with rmap 14Create collaborative websites with rweb 16Create collaborative blogs and podcasts with rcast 18My actions... what you will do with rmap, rweb and rcast 20

rfeatures Removing the barriers with rsafety, rcommunity, and ractivity 21Sharing wizard – it’s good to share 22Postbox – managing all your communication 23Adding content 24Access – setting your access rights My notes 25

Training and supportSupport – we’re with you every step of the way 26Bespoke training days – making full use of realsmart 27Who’s been realsmart – Training and support testimonials 28

Your info...

Learning is sharing... so make sure you share this guide with your colleagues.

www.rlsmart.net/

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart 03

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realsmart is a suite of toolsthat help you learnrealsmart builds collaborative learningportfolios which helps the process oflearning through peer, mentor andself assessment.Each tool allows you to build collaborative learning portfoliosin different ways, supporting your learning by allowing you todemonstrate what you know. Each item can be created inseconds, and shared simply and easily for your peers andmentors to contribute by leaving feedback and comments. As we create, share, contribute to, and evaluateour portfolio... we learn!

Build dynamic self-assessed portfolios with raflLearn more on page 10

Learn more on page 07

Assess competencies with rpassport

Learn more on page 18

Create collaborative blogs and podcasts with rcast

Learn more on page 16

Create collaborative websites with rweb

Learn more on page 14

Visualise and organise your learning with rmap

realsmart has five different tools to present your learning

what is realsmart?

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart 04

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Getting started

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Logging in

To log in to realsmart, open your Internet browser and go towww.rlsmart.net/schoolurl (‘schoolurl’ being the name of your school or the short, web-friendly name we have givenyou on page 3). Log in using your provided username and password.

My learning When you log in you will automatically be directed to your ‘my learning’ screen. Within this you will see all the activities that you are a part of, whether they be items you have shared, or items that other people have shared with you. Don’t worry if there’s nothing here when you first log in. Create an item, share it with someone and it will appear here.

Help

Each page features contextual help built right into the page.In ‘my learning’, the help can be found by hovering over thequestion mark on the ‘my learning’ strip; this will show a help bubble and further help links. And if you don’t know what acertain icon or menu item does, hover over it with your mouse and it will tell you.

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Getting started

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

My profile The ‘my profile’ area holds your account settings. Here you can change your password, upload a profile picture, change your skin, change your rafl progress icons and qualitative colour schemes. You will also be able to log in to your realsmart admin area from here.

NB. Only admin users have access to your ‘admin area’. If you would like to be an admin user, please ask your realsmart champion to contact smartassess to do this for you.

Create strip The create strip will come with 5 tools - rmap, rweb, rafl, rcast, and rpassport. Clicking on the appropriate icon will start the creation process.

‘rcommunity items’ – items created which smartassess think would be most useful to you to get you started.

Each item has the tool icon next to it so you can clearly see what type of item it is.

You can filter through these items in many ways. You can search for the item using the search box, by item type using the tool icon tabs across the top, or you can even filter by tag. Tags are keywords that you can assign to your item when saving them.

My content

In ‘my content’, you can access all the items you have created. Here, you can view, edit, share and delete your created items.

You can also find other people’s items through the access tabs:

‘my items’ – items you have created.

‘site items’– items mentors in your school have created and given you access to.

‘community items’ – items mentors in other schools have created and given you access to.

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rpassport

07For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Assess the competencies, characteristics, qualities or habits of a learner.Ideal for implementing frameworks such as PLTS, SEAL, Opening Minds or the 5Rs. Build your own passport for any award or achievement that requiresevidence across a period of time.Build timelines of evidence showing progression against multiple criteria.

Many schools are introducing the concept of competencies as a way of assessing a student’s progress towards being an effective learner. There are many models of competencies such as Opening Minds, PLTS, SEAL, 5Rs and all can be effectively assessed using rpassport.The competencies, qualities, habits or characteristics of a learner cannot just be ticked off if they have demonstrated it just once. We have to show we have these qualities a number of times and show progression over time.Using rpassport, we can easily set up the competencies in rpassport pages. Then, each student can collect evidence in the form of stories. Each story can stamp one or more criteria in one or more pages, building a timeline of evidence against the criteria.Teachers can monitor overviews of rpassport pages and mark student progress as milestones. Teachers can add stories themselves on behalf of one or more students, where one story can stamp as many students, as many pages, and as many criteria as you want.

Assesscompetencieswith rpassport

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rpassport

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

3 Enter the title you want to give your rpassport and click ‘create my rpassport’. The title can be changed at any point.

4 You’ll be presented with your main ‘title’ node. You’ll also see some contextual help (in the yellow call-out balloons) there to help you through getting started.

5 To add success criteria to your rpassport click the red ‘plus’ icon. Repeat this step to add as many criteria as you wish. You can either type or copy and paste any text in these boxes.

What you can dorpassport is a way to assess qualities, characteristics and habits of a learner and record their progress over a period of time.

Here are some simple steps to get you started:

1 Hover over the ‘create strip’ in the dock.

2 Click on the rpassport icon. This will open a new window with your rpassport build page.

6 To add any guidance or support to either the rpassport title or success criteria, click on the ‘pen and paper’ icon. A content editing box will appear. Here you can either type, copy and paste, or insert any content you wish.

By hovering over the icons at the top of this box, you will get an explanation of what each of the tools will do. Here you can insert files and documents, pictures, mp3s, web links and film clips. Once you’ve finished adding your content, click ‘save my content’.

7 When you’ve finished your rpassport, click ‘save’ at the top of the page. A ‘save’ box will appear. You can change the title of your rpassport if you want and enter any tags you wish. Then click ‘save’.

8 To view your completed rpassport, click ‘view’ at the top of the page.

Now share your rpassport! To see how, go to the sharing wizard on page 22.

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rpassport

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

rpassports in progress

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rafl

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Build dynamicself-assessedportfolios with rafl

Consistently deliver learning objectives.Monitor student progress and feedback as they learn.Collect and collate evidence of learning for qualifications such as GCSEs, A levels, Key Skills, BTECs, OCR Nationals and ASDAN CoPE.Build your own units for any qualification or award that requires collating evidence against set criteria.

rafl allows you to link what the students are going to learn with what they have to do in order to learn it. As the same rafl item can be shared across departments, each teacher can consistently deliver the same learning objectives despite having different teaching styles and teaching groups, without being restricted by someone else’s lesson plans.Guidance can be added in context with these success criteria, students can upload evidence of their learning if you require it, and they also mark their own progress on how well they think they’ve done. This is an invaluable self-assessment activity which reinforces and consolidates their understanding as to where they are, where they need to go and the steps they need to get there.As a mentor, you can use the rafl overview to monitor your students’ progress, view their evidence and provide timely feedback as they learn. This is a great way to collate coursework for qualifications such as GCSEs, A levels, Diplomas, Key Skills, BTECs, OCR Nationals and ASDAN CoPE.

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rafl

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

rafl embraces the principles of assessment for learning, accelerated learning, multiple intelligences, learning to learn, thinking skills and learning styles, and delivers effective personalised learning.

1 Hover over the ‘create strip’.

2 Click on the rafl icon.

3 Enter the title you want to give your rafl. Click ‘create my rafl’.

What you can do4 You’ll be presented with your main ‘title’ pie.

You’ll also see some contextual help there to help you through getting started.

5 To add task pies, simply click on the red ‘cross’ icon. You can add up to eight task pies by doing this.

6 To enter any title text in these task pies, double click on the node and it will highlight the existing text. Then type in what you want.

7 To add success criteria to any of these task pies, click the red ‘plus’ icon. Then click ‘add new’ to add as many objectives (‘I can’) and activities (‘Because I have’) you want.

8 To add any content, guidance or support to any of these pies or success criteria, click on the ‘pen and paper’ icon. By hovering over the icons at the top of this box, you will get an explanation of what each of the tools will do. Here you can insert files and documents, pictures, mp3s, web links and film clips. Once you’ve finished adding your content, click ‘save my content’.

9 If you want your learners to upload any evidence against these success criteria, click in the ‘evidence’ box and a tick will appear.

10 By hovering over the icons at the top of your rafl page, you will get an explanation of what each of these tools will do.

11 When you’ve finished your rafl, click ‘save’ at the top of the page. A ‘save’ box will appear. You can change the title of your rafl if you want and enter any tags you wish. Then click ‘save’. To view your completed rafl click ‘view’ at the top of the page.

Now share your rafl! To see how, go to the sharing wizard on page 22.

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rafl

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Monitor learner progression in rafl

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My actions

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

What will i do with...1 Get my students to create their own passports for their sporting achievements2 Write a story for each of my lessons and stamp my students’ PLTS passports3 Create a numeracy keyskills passport so my students can f ill it in whatever lesson they do it in456789101112

rpassport

1 Collect my GCSE coursework2 Set my homework against what my students will learn by doing it3 Share my raf ls across my department so we can consistently deliver the same objectives456789101112

rafl

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rmap

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Visualise andorganise yourlearning with rmap

Create mind maps, concept maps and graphical organisers.Put your learning in context with the big picture.Provide visually contextual guidance.Invite comment and encourage collaboration.

rafl allows you to link what the students are going to learn with what they have to do in order to learn it. As the same rafl item can be shared across departments, each teacher can consistently deliver the same learning objectives despite having different teaching styles and teaching groups, without being restricted by someone else’s lesson plans.Guidance can be added in context with these success criteria, students can upload evidence of their learning if you require it, and they also mark their own progress on how well they think they’ve done. This is an invaluable self-assessment activity which reinforces and consolidates their understanding as to where they are, where they need to go and the steps they need to get there.As a mentor, you can use the rafl overview to monitor your students’ progress, view their evidence and provide timely feedback as they learn. This is a great way to collate coursework for qualifications such as GCSEs, A levels, Diplomas, Key Skills, BTECs, OCR Nationals and ASDAN CoPE.

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rmap

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

rmap is an extremely powerful but simple graphical organiser, concept and mind-mapping tool. You can graphically display concepts, units of work, models, tasks, etc, and allow learners to demonstrate their progress through the understanding of the concepts, providing media-rich evidence of their learning. 1 Hover over the ‘create strip’.

2 Click on the rmap icon.

3 Enter the title of your rmap. Click ‘create my rmap’.

4 You will be presented with your main ‘title’ node. You’ll also see some contextual help there to help you through getting started.

5 To create another node, simply double click anywhere on the white space in the page. To create more nodes, repeat this procedure.

6 You can move these nodes to wherever you want on the page using the ‘click and drag’ facility. Simply click on the desired node, drag it to where you want and let go.

What you can do

7 To enter any text in the nodes, double click on the node and it will highlight the existing text. Then type in what you want. To link nodes, select the ‘linked ovals’ join tool and drag the links from one node to another.

8 To add any guidance or support to these nodes, click on the ‘pen and paper’ icon. A content editing box will appear. Here you can type, copy and paste, or insert any content you wish. Hovering over the icons at the top of this box gives an explanation of each of the tools. Here you can insert files and documents, pictures, mp3s and film clips. Once you’ve finished click ‘save my content’.

9 To add a link to another website next to one of your nodes, click on the ‘circle and arrow’ icon. Type in the website address you want to link to and click ‘OK’.

10 You can insert pictures into nodes, add a background picture, or link any nodes by selecting the right tool. When you’ve finished your rmap click ‘save’ at the top of the page. You can change the title of your rmap if you want and enter any tags you wish. Then click ‘save’. To view your completed rmap click ‘view’ at the top of the page.

Now share your rmap! To see how, go to the sharing wizard on page 22.

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rweb

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Createcollaborativewebsites with rwebCreate media-rich web content quickly and easily.Share resources and collect feedback. Invite comment and collaboration on shared content.

If you want to share information such as text, files, pictures, video or even flash in a structured way, you can do this in seconds using rweb.rweb allows you to create web pages structured by a simple menu to form a website containing all your learning resources or student portfolios for example.The difference between an rweb and a traditional website is that your rweb is private until you share it. You can share it with individuals, a group, or a number of groups that then have access to your website.Then, on each page, your students can add comments to raise issues, ask questions or demonstrate their learning. This allows you to give feedback and monitor your students’ progression as they access your resources.

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rweb

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

What you can dorweb allows you to create learning portfolios, online lesson plans, websites, reflective blogs, personal profiles, planners andtarget-setting all within a media-rich, collaborative environment.

1 Hover over the ‘create strip’ and click on the rweb icon.

2 Enter the title you want to give your rweb.

3 You’ll be presented with your main ‘title page’ node. You’ll also see some contextual help there to help you through getting started.

4 To add menu pages simply click on the red ‘cross’ icon. You can add up to eight menu pages by doing this.

5 To add any content, guidance or support to any of these pages, click on the ‘pen and paper’ icon. A content editing box will appear. By hovering over the icons at the top of this box, you will get an explanation of what each of the tools will do. Here you can insert files and documents, pictures, mp3s, web links and film clips. Once you’ve finished adding your content, click ‘save my content’.

6 To add sub pages to any menu page, simply click the red ‘plus’ icon (next to the menu page box) and a new box will appear. To add more simply repeat this process.

7 To enter any title text in these page nodes, double click on the node and it will highlight the existing text. Then type in what you want.

8 By hovering over the icons at the top of your rweb page you will get an explanation of what each of these tools will do.

9 When you’ve finished your rweb click ‘save’ at the top of the page. A ‘save’ box will appear. You can change the title of your rweb if you want and enter any tags you wish. Then click ‘save’.

10 To view your completed rweb click ‘view’ at the top of the page.

Now share your rweb! To see how, go to the sharing wizard on page 36.

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rcast

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Createcollaborativeblogs and podcasts with rcastChronologically record the learning process.Record lesson summaries, action points, progress reviews etc.Collate feedback, invite comment and encourage collaboration.

rcast is a simple way to create blogs, podcasts, picture and video casts, encouraging collaboration and recorded as part of the learning portfolio.For mentors, rcast is a simple way to create an engaging and media-rich chronological portfolio that can be shared with an individual or across a group.For learners, like rweb, this is also a great tool to present and share content and evidence with mentors, and if desired, with peers, to encourage feedback and collaboration.It’s a great review tool that keeps all blog posts, comments and podcast files within a secure portfolio, rather than on an external site with limited or no security control.

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rcast

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

rcast gives you a simple way to create blogs, podcasts, picture casts, video or vodcasts, or just simple RSS feeds for the school newsletters, etc.

1 Hover over the create strip and click on the rcast icon. Enter the title you want to give your rcast. Click ‘create my rcast’.

2 You’ll be presented with your main ‘title’ node - this is your blog header. You’ll also see some contextual help there to help you through getting started.

3 To add ‘posts’ to your blog simply click on the red ‘cross’ icon. To enter the title of your post, double click on the desired box and it will highlight the existing text.

4 To add content, guidance or support to your blog header or posts, click on the ‘pen and paper’ icon. A content editing box will appear. By hovering over the icons at the top of this box, you will get an explanation of what each of the tools will do. Here you can insert files and documents, pictures, mp3s, web links and film clips. Once you’ve finished adding your content click ‘save my content’.

What you can do

5 To add a picture to your blog header, click on the ‘picture’ icon next to the ‘title’ node. Either select from any existing files you have already uploaded to realsmart by double-clicking on the desired picture, or you can upload a new picture by clicking ‘upload new’.

6 To add a podcast file to a blog post, simply click on the ‘podcast’ icon next to the blog post box, and browse for your podcast file to link it in.

7 By hovering over the icons at the top of your rcast page you will get an explanation of what each of these tools will do.

8 When you’ve finished your rcast click ‘save’ at the top of the page. A ‘save’ box will appear. You can change the title of your rcast if you want and enter any tags you wish. Then click ‘save’.

9 To view your completed rcast click ‘view’ at the top of the page.

Now share your rcast! To see how, go to the sharing wizard on page 22.

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My actions

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

What will i do with...rmap rcast1 Create a visual ‘big picture’ for all the units I teach2 Get my students to represent different concepts in science visually as it is easier to understand that way3 Use rmap collaboratively in my department so we can discuss our improvement plan4

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1 Summarise each of my lessons so students can comment on what they understand and what they don,t2 Get my MFL students to create audio podcasts of sentences and their meaning3 Use it to record departmental meeting action points and we can comment on when we,ve done it, or any issues4

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rweb1 Get my students to present their term's work so we can look at it together at parents evening2 Put all my past papers in one place for revision3 Get the student council to create an rweb to collect students opinions4

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rfeatures

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Removingthe barriersractivity, rsafety and rcommunity are not ‘tools’,but features that make realsmart easy to use ina school environment. ractivity and rcommunityoffer solutions to remove time and usabilitybarriers often experienced when introducing newproducts into a school, and rsafety offers youpeace of mind that you are working in a safe andsecure walled garden.

With rcommunity, mentors can share and search for items across the whole of the realsmart community, promoting the ethos ‘learning is sharing’. rcommunity helps remove the barriers for new users, providing an extensive content area populated by the realsmart school community. With ractivity everything comes to you. As soon as you log in you can see where the latest activities have happened across your learning portfolio. With one click you can quickly scan through all activities, and with a second click, see the activity in full context. rsafety ensures a safe, secure and accountable walled garden environment. Every user is known, so every action is accountable. All learner content is private and secure, using industry standard internet security.

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Sharing wizard

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Its good to sharercast gives you a simple way to create blogs, podcasts, picture casts, video or vodcasts, or just simple RSS feeds for the school newsletters, etc.

1 Hover over the create strip and click on the rcast icon. Enter the title you want to give your rcast. Click ‘create my rcast’.

2 You’ll be presented with your main ‘title’ node - this is your blog header. You’ll also see some contextual help there to help you through getting started.

3 To add ‘posts’ to your blog simply click on the red ‘cross’ icon. To enter the title of your post, double click on the desired box and it will highlight the existing text.

4 To add content, guidance or support to your blog header or posts, click on the ‘pen and paper’ icon. A content editing box will appear. By hovering over the icons at the top of this box, you will get an explanation of what each of the tools will do. Here you can insert files and documents, pictures, mp3s, web links and film clips. Once you’ve finished adding your content click ‘save my content’.

Step 2 Mentors – Additional mentors can be included in a share. This allows any number of mentors access to items and an overview. It also allows any mentor included in the share to add comments and feedback. This is really useful for Heads of departments to get an overview of progress across a department.

Step 3 Activity – To create a new activity button for the item to sit behind, either select one of the generic titles from the existing activity list on the left of the wizard, or alternatively type a new one in the free text box on the right. Whatever is typed in the free text

box will create a new activity button and add the title to the list of existing activity titles. At this point you can now click ‘Finished! Create my share’. Anyone included will be able to access and contribute to the item from the ‘my learning’ home page.

Step 4 Advanced options – This offers a number of features beyond general sharing. You can find out what these features are by viewing the contextual help.

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Postbox

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

The postbox is where you can manage all your communication, sharing andcollaboration activities in realsmart.

Messages The messaging feature allows you to send messages to learners and other mentors within your school. Messaging has the same features as emailing. You can attach files, insert pictures, hyperlinks, and format text.

Mentors can send messages to other mentors, learners and whole groups, whereas learners can only send messages to mentors.

Sharing requests When a learner wants to share an item, they have to request permission from a mentor. Until the mentor accepts the request, the item will remain private to the learner. Mentors have the option to view the item, and then either accept or decline the request. Untouched requests will have a status of pending.

Shared items ‘Shared items’ shows the items you have shared with other people. You’ll see the status of the item (old or new), the title, the subject, the item type, whether it has been shared privately or publicly, and who it has been shared with. You will also be able to view the share, view the overview and edit the share.

Invited items ‘Invited items’ are all the items that have been shared with you by other people. You have the option to ‘opt out’ if you don’t want to be a part of that share.

Reported comments Any comment can be reported with one click. As soon as acomment is reported it automatically disappears from that itemand will appear in the moderating mentor’s postbox. The mentorcan then view the comment, see who made it, see who reportedit, and then choose whether to reinstate it or completely delete itfrom the item. Comments can be reported by anyone if they deemthem to be unsuitable or inappropriate.

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Adding content

Access

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

realsmart has many ways to add content throughout the suite of tools

Shown below is the integrated text editor and file uploader.It makes styling your content and uploading files very easy.Mentors can send messages to other mentors, learnersand whole groups, whereas learners can only sendmessages to mentors.

Set your access rights

When editing an item, you can set the access rightsby clicking ‘access’ at the top of the page and choosing ‘private’, ‘site’ or ‘community’.Setting to ‘site’ will allow other teachers in your school to duplicate the resource. Setting to ‘community’ will allow any teacher in the realsmart community to duplicate the resource.It’s good to share.

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My notes

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart 25

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Support

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

We’re with you everystep of the wayrealsmart has a dedicated Customer Relations team who’s sole responsibility is to make sure our schools receive all the support and help required to make realsmart a success.

Contact the Customer Relations team on [email protected] We don’t formally offer dedicated telephone support but feel free to call smartHQ on 0114 224 2334.

Pick your supportwww.smartassess.com/realsmart/usefullinksWe want you to get off to a flying, healthy start and ensure you stayon track. We want to avoid sleepless nights and teething trouble!The link above will give you immediate access to our extensive onlinesupport channels, including:

• the realsmart media centre• the realsmart support blog• realsmart on YouTube• realsmart on Twitter• realsmart on Facebook• realsmart on TeacherTube

If you would like more specific training, you can now build your own bespoke training day. These days are flexible, allowing us to tailor them specifically to your needs. Please see over for further details about bespoke training days or visit www.smartassess.com/realsmart/supported

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Bespoke training

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Are you making fulluse of realsmart?We want to help you.Now you can build your own bespoke training day!

• Receive practical, hands-on training.• Introduce the tools to new curriculum areas and strategies.• Understand how realsmart can provide simple solutions and

highly productive gains across the school.

Want to receive practical, hands-on training?Want to understand how realsmart can provide simple solutions and easy wins across the school?Want to introduce the tools to new curriculum areas and strategies?

You can do all of these and more by building your own bespoke training day. We’ll consult with you on your aims and aspirations for realsmart and tailor a training day specifically to your needs. We’ll also help to build a six month strategy plan with you.realsmart provides many exciting ways for learners to present evidence of progression and collaborate with their mentors and peers. It also offers numerous alternatives for mentors to represent learning criteria to learners.

Let us show you how with abespoke realsmart training day.Speak to our Customer Relations team on 0114 224 2334 or [email protected]

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realsmart bespoke training days

For more help please visit our support blog at help.realsmart.co.uk, email [email protected] or call smartHQ on 0114 224 2334.For latest news and features visit www.realsmart.co.uk/realsmart

Who’s been realsmart...‘May I just say how much I appreciated Adam’s work on Friday - he didn’t stop, he was remarkably patient, and he had great ideas to help support what I am trying to do with realsmart. Well worth the money!’Katie Scott14-19 consultantNorthumberland LA

‘The style and structure of the day was perfect for what I needed. I have returned to work with lots of fresh ideas’.Ian SwainLead teacher (G&T)Ilkley Grammar School

‘I couldn’t let these sessions go without a comment. Adam and Lianne were great....The groups we had were small but motivated, I am sure that having had comments like ‘It’s a no brainer that we should use it’ and ‘I can use it for all my Early Years Profile evidence’...that things can really start to fly.’Liz HankinDirectorEdICTs

They’re making full use of realsmart – make sure you do the same.Speak to our Customer Relations team about bespoke training days.Call 0114 224 2334 or email [email protected]

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Don’t forget...once you’re running with realsmart, share this guide so your colleagues can take their first steps too!