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0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

Mar 27, 2015

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Page 1: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

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Page 2: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

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Key figures 2008

Total revenues14.6 billion

Operating profit2.6 billion

Results after taxes1.3 billion

Staff36.702 fte 25.073 fte excl. Getronics

Business marketWireless 1.487Fixed lines 1.581

Customer numbers (x 1.000)

Consumer marketWireless 6.248Fixed lines 3.444Internet (ISP) 2.536TV 775

KPN InternationalE-Plus 17.777BASE 3.445

Mainly broadcast DTT

Page 3: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

HBB?• Hybrid as in

– Leveling different bearers for optimal service delivery at lowest cost?

• Network offload

– Wholesale the best return channel for broadcast service offerings?

• High quality CDN infrastructure

– Delivering white labeled a interactive service complementing a broadcast service?

• High quality CDN plus encryption, subscription …..

– Synchronizing interactive services that are part of a broadcast delivery?

• Voting, subtitling certain language, multiple commentators at one life broadcast.

– Don’t understand we do… Fiber Fiber Fiber..

• Fiber is the future, all will be fiber, single service, what is the problem…

September 2008TV strategy3

Page 4: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

What is TV for the customer ?

Video on demand

Missed programs

Digital video recorder

TV Channel

packagesWifi DVB-H

UMTSDVB-T

IP-TV

TAAS

70 % interactive 30 % lean back

50 % interactive 50 % lean back

10 % in

teractive 90 % le

an back

WEB

TV

FLASHT

V

I-TV

Microsoft TV

ACTVillaSA

T TV

MO

B-T

V

?

Yesterday..…………………Tommorow………………..Future

I-Pla

yer

KPN is relatively new in “TV” but experiences in previous changes

Technology enablesUser interface sells

Tv as iconic user interface Media on a new interface?

Page 6: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

Operator perspective 2

v v

v

‘Passive’User wants to consume

‘Wal

led

gar

den

’Li

mite

d nu

mbe

r of

ser

vice

pr

ovid

ers

‘Over th

e top

’Larg

e num

ber of service

providers

ActiveUser generated content -

Prosumption

- u

sag

e -

Scheduled favorites

Generate, share, zap, surf

Personalisation and recommendation

Research to select and enjoy

Retro TVRetro TV

Quality TVQuality TV Endless TVEndless TV

My TVMy TV

- offering -

75% 10%

5%10%

One size fits all !

Changing consumer segmentation and trends

Page 7: 0 1 Key figures 2008 Total revenues 14.6 billion Operating profit 2.6 billion Results after taxes 1.3 billion Staff 36.702 fte 25.073 fte excl. Getronics.

Business role discussion:Which role to play, What to do, what’s in it for me?

September 2008TV strategy7