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. What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.

Aug 22, 2018

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Page 1: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 2: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 3: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 4: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 5: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 6: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 7: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 8: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 9: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.
Page 10: . What is Quality... · Crosby is best known for his four absolutes of quality management (Crosby, 1984): 2. 3. 4. The definition of quality is conformance to customer requirements.

(Source: Quality Assurance in Higher Education- An Introduction by Dr. Sanjaya Mishra)