© Unique (Flughafen Zürich AG)lZürich-Flughafen Safety Performance Indicators and Safety Targets Daniel Bircher Safety Officer.

© Unique (Flughafen Zürich AG)lZürich-Flughafen

Safety Performance Indicators and Safety Targets

Daniel BircherSafety Officer

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ACI OSSC Amsterdam, 11.-13.9.20072 © Unique (Flughafen Zürich AG)l l

ICAO Requirements (Doc 9774)

Particulars of the safety management system …, the essential features being:

a) …

b) …

c) SMS strategy and planning, such as setting safety performance targets, allocating priorities for implementing safety initiatives and providing a framework for con-trolling the risks to as low a level as is reasonably practicable …d)…

ACI OSSC Amsterdam, 11.-13.9.20073 © Unique (Flughafen Zürich AG)l l

Why measuring Safety Performance?

• observe performance of operations

• identify and analyse undesirable trends in service

• establish basis to define safety targets

• define effective means to achieve an acceptable level of safety

• initiated corrective actions in an efficient and effective way

• Compare safety perfomance with identified hazards

And…

Managers / decision makers like to manage using indicators

ACI OSSC Amsterdam, 11.-13.9.20074 © Unique (Flughafen Zürich AG)l l

Requirements and Challenges

Requirements

• Easy to measure• Company or departement-

specific• Lagging and leading• Credible and accepted by staff• causally related to accident and

incident frequency and severity.

• include system failures as well as human error.

• include the whole spectrum of airside operations

To be avoided • Inconsistent definitions• Focus only on very few

indicators• only reactive, lagging indicators

(e.g. accidents, accident rates)• complex and impracticable• Based on incomplete or false

data• Benchmarking may result in a

distorted picture (different reporting thresholds)

ACI OSSC Amsterdam, 11.-13.9.20075 © Unique (Flughafen Zürich AG)l l

Zurich Airport Approach

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ACI OSSC Amsterdam, 11.-13.9.20076 © Unique (Flughafen Zürich AG)l l

Safety Performance Indicators Zürich (Draft, Aug 07)

IncidentsAircraft accidents and other accidents

Safety enhancement informations

Other indicators

Infrastructure

Safety Performance Indicators07.09.2007 - v22

RWY Incursion

Near miss on apron

Fuel spillages

Wake turbulence

DG incident

Bird strikes

Aircraft Accidents MTOM > 5,7t

Aircraft Accidents MTOM < 5,7t

Aircraft Accidents with helicopters

Accidents with vehicles, equipment

Injuries to personnel / PAX

Flight OPS

Ground OPS

Safety Audit Findings

Qualification / training deficiencies

Tickets due to overspeed

Go-around

RWY Crossings

Failure of movement guidance system

Failure of electrical system

Worn Signs and Markings

RWY/TWY surface condition

ACI OSSC Amsterdam, 11.-13.9.20077 © Unique (Flughafen Zürich AG)l l

Sample indicator sheetDescription of indicator

Definition of indicator including denominators

Past safety performance (if available)

Safety target for defined period (e.g. 2010)

ACI OSSC Amsterdam, 11.-13.9.20078 © Unique (Flughafen Zürich AG)l l

Next Step: Industry Benchmark

• Sharing experience with safety perfomance indicators and safety targets within the ACI community

• Unique (Zurich Airport Ltd.) would like to send you a short questionnaire• Your experience/views on this subject

• Comments on the proposed airport safety performance indicators

• Ideas comments regarding safety targets

• Any other comment

• WEB-Based questionnaire (need to perform login)

• Feedback of findings will be presented at the next ACI OSSC meeting or as required

ACI OSSC Amsterdam, 11.-13.9.20079 © Unique (Flughafen Zürich AG)l l

Thank you

You can‘t manage what you can‘t measure

Bill Davis, director FAA Office of Runway Safety