Realizing Reliable State and Local Government INFORMATION AVAILABILITY What drives data center complexity? 1 What are the side effects? 2 65 % Increasing number of business critical apps 51 % Growth of data 44 % Mobile computing 43 % Server virtualization 43 % Budget shortfalls 41 % Public cloud 35 % Lost or misplaced data 1 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 2 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 3 Symantec. “2012 State of the Data Centers Survey.” September 2013. https://www.symantec.com/content/en/us/about/media/pdfs/b-state-of-data-center-survey-global-results-09_2012.en-us.pdf 4 Evolven. “Downtime, Outages and Failures - Understanding Their True Costs.” September 18, 2012. http://www.evolven.com/blog/downtime-outages-and-failures-understanding-their-true-costs.html#sthash.wcD9jk6K.dpuf 5 Ponemon Institute and Emerson Network Power. “Data Center Outages.” http://www.emersonnetworkpower.com/documentation/en-us/brands/liebert/infographics/documents/ponemon-infographic-cost%20of%20downtime-r11-13-final.pdf 6 Ponemon Institute and Emerson Network Power. “Data Center Outages.” http://www.emersonnetworkpower.com/documentation/en-us/brands/liebert/infographics/documents/ponemon-infographic-cost%20of%20downtime-r11-13-final.pdf 7 Research conducted by eRepublic 9 Gartner. “The Vision of Data Center Automation.” December 16, 2010. http://blogs.ca.com/2010/12/16/gartner-the-vision-of-data-center-automation/ 10 Gartner. “Six Ways to Drive Cost and Value Optimization for IT Operations.” September 24, 2014. https://www.gartner.com/doc/2854418?ref=SiteSearch&refval=&pcp=mpe 11 Evolven. “Downtime, Outages and Failures - Understanding Their True Costs.” September 18, 2012. http://www.evolven.com/ blog/downtime-outages-and-failures-understanding-their-true-costs.html#sthash.wcD9jk6K.dpuf 35 % Downtime For more information, please visit www.veritas.com/solution/government INFORMATION AVAILABILITY ROADBLOCKS: Information Availability. What You Need. When You Need It. Wherever it Resides. SERVICE CONTINUITY – Your applications are always available RELIABLE RECOVERY – Your data and applications are constantly replicated INFORMATION AVAILABILITY MEANS: COMPLEXITY One out of 10 organizations say they need greater than 99.99% application availability 10 PREDICTABILITY – Know the outcome No one size fits all solution… Most critical applications… 99.99 + % availability = 1 minute / week of downtime Less critical applications… 90% availability = 16.8 hours / week of downtime SIMPLICITY – Drive out complexity by adopting an enterprise-wide approach that delivers solutions for any IT platform. AUTOMATION – Speedier delivery and fewer human errors 8 Reduce costs Increase consistency, reliability, availability Increase speed and agility Reduce human interactions for processes by 30% 9 INFORMATION AVAILABILITY IS ACHIEVED BY: INFORMATION AVAILABILITY ENSURES YOU HAVE: WHAT YOU NEED. WHEN YOU NEED IT. WHEREVER IT RESIDES. 35 % Security breaches 47 % Increased cost (DOWN)TIME IS MONEY… Data outages cost $5.1 million a year on average 3 access critical work-related documents communicate with co-workers complete work tasks do any work at all 29 % 19 % 26 % 16 % During their agency’s most recent down time, agency employees were unable to... IT downtime costs more than 127 million person-hours per year—or an average of 545 person-hours per company—in employee productivity 4 Organizations as a whole lose $7,908 for every minute of data downtime 6 State and local government agencies average three hours of downtime per month 7 $107,985,544.77 – the average value of 3 hours of downtime for the six largest U.S. states Human error $1,700,001 Natural disaster $1,536,501 System failure $1,884,503 $46.2 million – the collective total cost of data center downtime over 12 months 5 3 HOURS DOWNTIME PER MONTH = CITY HALL