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® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group [email protected] +381 11 2013 558
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® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

Dec 25, 2015

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Page 1: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

IBM’s Software Strategy and PortfolioProviding the Foundation for On Demand Business

Jasna DošenIT ArchitectIBM Software Group

[email protected]+381 11 2013 558

Page 2: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20082

1960 1970 1980 1990 2000

Client / Server EraClient / Server Era

On Demand EraOn Demand Era

Mainframe EraMainframe Era

Source: U.S. Department of Commerce

Administrative Productivity

Personal & Departmental Productivity

Organizational Productivity & Accountability

On Demand Strategy

Page 3: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20083

The IBM strategy of On Demand

An On Demand Business is an enterprise whose business processes – integrated end-to-end across the company and with

key partners, suppliers and customers – can respond with speed to any customer demand, market opportunity or external threat

An On Demand Business needs to be supported by an On Demand Operating Environment where IT is aligned with the business

processes in order to implement business agility

(A Service Oriented Architecture (SOA) is an essential part of an On Demand Operating Environment )

Page 4: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20084

Open Computing: The only practical approach

Goals of openness: Flexibility Resilience Avoid vendor lock-in Maximize freedom of action

Open standards: Promoting interoperability by using open

published specifications for API's, protocols and data and file formats

Open architecture (SOA): Building loosely coupled, flexible,

reconfigurable solutions

Open source software: Promotes standards Leverages community development and

collaborative innovation

Page 5: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20085

IBM’s Software Strategy : Middleware

SystemsManagement

& Security

HumanInteraction &Collaboration

Transactionsand

Messaging

InformationManagement

SoftwareDevelopment

Servers Storage

ProcessesProcesses

Systems Environment

MiddlewareEnvironmentMiddlewareEnvironment

Application EnvironmentApplication Environment

Distributed OS EvolutionDistributed OS Evolution

Business Process Integration EvolutionBusiness Process Integration Evolution

AutonomicIT EfficiencyResource Optimization

BPMBAMBusiness Efficiency

BPMBAMBusiness Efficiency

ModelingExecutionManagement

ModelingExecutionManagement

Linux Unix Windows OS/400 z/OS

ApplicationsApplications

WebSphereWebSphere DB2DB2 TivoliTivoli RationalRationalLotus

Page 6: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20086

A programming model complete with standards, tools, methods and technologies such as Web services

A set of services that a business wants to expose to customers and clients

Roles

Service Oriented Architecture Different things to different people

An architectural style which requires a service provider, requestor and a service description

A set of architectural principles and patterns which address characteristics such as modularity, encapsulation, loose coupling, separation of concerns, reuse, composable and single implementation

Implementation

Architecture

Business

Page 7: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20087

SOA Solution Abstraction LayeringLeveraging the SOA Reference Architecture

Atomic Service Composite Service Registry

Servicesatomic and composite

Operational Systems

Service Components

Consumers

Business ProcessComposition; choreography; business state machines

Service P

rovid

erS

ervice Co

nsu

mer

Inte

gra

tion

(En

terp

rise S

erv

ice

Bu

s)

Qo

S L

aye

r (Se

cu

rity, M

an

age

men

t & M

on

itorin

g In

frastru

cture

Se

rvice

s)

Data

Arc

hitec

ture (m

eta-d

ata) &

Bu

sin

ess

Intellig

en

ce

Go

ve

rna

nc

e

PackagedApplication

CustomApplication

OOApplication

Channel B2B

Page 8: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20088

The 11 members of the SOA Family : IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Robust Middleware Capabilities Connected in an Open, Flexible Manner

Page 9: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 20089

Ap

ps

&

Info

As

sets

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services *

Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data in a unified

manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

ESBFacilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure ServicesOptimizes throughput,

availability and performance

Separation of Concerns A Sample Walk Thru –Account Open

App EJBs

FederatedQuery

DBAccess

DBAccessSiebel

Adapter

CICSAccess

Business Dashboard

Portal

CommunityManager

* WS-RP : web services protocol for aggregating content and interactive web applications from remote sources

Page 10: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200810

IBM covers the complete SOA Lifecycle

Gather requirements

Model & SimulateDesign

DiscoverConstruct & TestCompose

Integrate peopleIntegrate processesManage and integrate information

Manage applications & services

Manage identity & compliance

Monitor business metrics

Financial transparencyBusiness/IT alignmentProcess control

Page 11: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200811

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

SOA Reference ModelModel of the Logical Architecture

Page 12: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200812Windows Linux Solaris z/OSAIX HP-UX OS/400

Security Management•Tivoli Identity Manager•Tivoli Federated Identity Manager•Tivoli Access Manager Family•Tivoli Security Compliance Manager•Tivoli Risk Manager•Tivoli Privacy Manager•Tivoli Directory Integrator•Tivoli Directory Server

Server, Network and Device Mgmt•Tivoli Monitoring Family•Tivoli Enterprise Console•Tivoli Provisioning Manager Family•Tivoli Configuration Manager•Tivoli Workload Scheduler•Tivoli Netcool software

Business Application Management•Tivoli Composite Application Manager Family•Tivoli Business Systems Manager•Tivoli Service Level Advisor•Tivoli License Manager

IT Service Management•Tivoli Change/Configuration Mgmt Database•Tivoli Storage Process Manager•Tivoli Unified Process Composer•Tivoli Application Dependency Discovery Mgr

Service Provider Solutions•Netcool Family

Storage Management•Tivoli Continuous Data Protection for Files •Tivoli Storage Manager Family•TotalStorage Family •Tivoli SANergy•TotalStorage SAN Family

Mainframe Management•Tivoli OMEGAMON XE Family•Tivoli Security Administrator for RACF •Tivoli Monitoring Family•Vanguard Family•Tivoli Workload Scheduler Family

Integration and ApplicationInfrastructure

IT Service ManagementIntegrating Data and Content Collaboration and Human Interaction

Database Servers•DB2 Family•Cloudscape• IMS• Informix Family•U2 Family

Database Tools & Utilities•DB2 and IMS Tools•DB2 DataPropagator•DB2 Query Patroller•DB2 Connect

Content Management and Discovery•DB2 Content Manager Family•DB2 Document Manager•DB2 Content Manager OnDemand Family•DB2 Records Manager•DB2 CommonStore Family•WebSphere Information Integrator Content Edition

•WebSphere Information Integrator OmniFind Edition

•WebSphere Content Discovery Server•Federated Records Management• IBM FileNet Family

IBM Data Warehousing and Analysis •DB2 UDB Data Warehouse Editions (DWE) •Master Data Management •DB2 Alphablox•DB2 Entity Analytics•Query Management Facility (QMF) •WebSphere Content Discovery for BI

Information Integration•WebSphere Information Integrator Family•WebSphere Data Integration Suite•WebSphere DataStage•WebSphere QualityStage•WebSphere ProfileStage•WebSphere Federated Server

Master Data Management•WebSphere Product Center•WebSphere Customer Center• IBM Industry Models

Entity Analytic Solutions• IBM Global Name Recognition Products• IBM Identity Resolution• IBM Relationship Resolution• IBM Anonymous Resolution

Appl. Development & Portal•Lotus Domino Designer •Lotus Enterprise Integrator• IBM Lotus Connector for SAP R/3•Domino Global Workbench•Lotus Sametime•Lotus Quickplace•Lotus Workflow •Domino Toolkit For WebSphere Studio•Domino Application Portlet • IBM Workplace Designer• IBM Workplace Services Express• IBM Portal Toolkit• IBM Workplace Dashboard Family•WebSphere Portlet Factory•WebSphere Portal FamilyLearning •Lotus Learning Mgmt System• IBM Workplace Collaborative Learning•Lotus Virtual Classroom

Messaging• Lotus Domino• Lotus Domino Express• Lotus Notes• Lotus Domino Web Access• Lotus Domino Access for Microsoft Outlook• Lotus Domino Unified Communications• Lotus Domino WebMail• IBM Workplace Collaboration Services• IBM Workplace Managed Client

Real-time and Team Collaboration•Lotus Sametime Family•Lotus Web Conferencing• IBM Workplace Collaboration Services•Lotus QuickPlace• IBM Workplace Services Express• IBM Sametime EveryplaceE-forms, Document and Web Content Mgmt•Lotus Domino Document Manager•Lotus Quickplace• IBM Workplace Collaboration Services• IBM Workplace Forms• IBM Workplace Web Content Management• IBM Workplace Services Express•Lotus Extended SearchMobile and Enterprise Access•Lotus Domino Everyplace•Lotus EasySync Pro•Lotus SameTime Everyplace•WebSphere Everyplace Family•Lotus Domino Unified Communications

MWV Dec, 2006

Software and System Development

Requirements & Analysis•Rational RequisitePro•WebSphere Business Modeler•Rational Rose Data Modeler•Rational Software Modeler

Design and Construction•Rational Software Architect•Rational Software Modeler•Rational Systems Developer•Rational Web Developer for WebSphere SW•Rational Application Developer for WebSphere SW•Rational Rose for Technical Developer•Rational XDE Developer Family•Rational Rose Data Modeler•Rational Professional Bundle•Rational Ada Developer Family•Rational Systems Developer•Rational Data Architect

Software Quality•Rational Manual Tester•Rational Functional Tester Family•Rational Performance Tester Family•Rational Robot•Rational Team Unifying Platform•Rational PurifyPlus Family•Rational Test RealTime

Process and Portfolio Mgmt.•Rational Portfolio Manager•Rational Method Composer •Rational Team Unifying Platform•Rational SUMMIT Ascendant

Software Config. Mgmt.•Rational ClearCase Family•Rational ClearQuest Family•Rational Build Forge

OS/390

Application Infrastructure•WebSphere Application Server (WAS) Family including WAS Community Edition•WebSphere Extended Deployment•WebSphere Host Access Transformation Services•WebSphere Host On Demand•WebSphere Business Integration Server Foundation•CICS Transaction Gateway•IBM Host Access Client Package•WebSphere Host Integration Solution

Application Integration•WebSphere Enterprise Service Bus•WebSphere Message Broker•WebSphere MQ Family•WebSphere Adapters•WebSphere Transformation Extenders

Business Integration•WebSphere DataPower Family•WebSphere Process Server •WebSphere Business Modeler•WebSphere Business Monitor•WebSphere Integration Developer•WebSphere Business Integration•WebSphere Enterprise Service Bus•WebSphere MQ Family•WebSphere Partner Gateway

Commerce•WebSphere Commerce Family

Mobile and Speech•WebSphere Everyplace Family•WebSphere Voice Response•WebSphere Voice Server•WebSphere Translation Server for Multiplatforms•IBM embedded Via Voice•Unified Messaging for WebSphere Voice Response

Use the Rational Rainbow for high-level product overviews. Search XL with keywords: Rational Rainbow

Page 13: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200813

Services Areas : IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Robust Middleware Capabilities Connected in an Open, Flexible Manner

Page 14: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Interaction Services

Interaction services provide the capabilities required to deliver IT functions and data to end users, meeting the end user’s specific usage preference

Page 15: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200815

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Interaction Services

Page 16: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200816

End-User Challenges

Which application to use to find information ?

What information is available ?

How can I search and find information ?

How do I exchange Information ?

Customer Information is scattered across multiple screens/applications

I can’t access information when outside of the office

Applications are too complex to learn

Explosion of GUIs

I have too many reporting systems

Page 17: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200817

Information

Composite application framework

Unified communications and collaboration services

Portal

Composite application and integration services

MobileBrowserRich client Portal

Social Software for Business

Collaborative document management and team

services

SametimeDomino

Mail, calendaring and collaborative applications

Business process

Interaction and client services (online or offline)

IBM Lotus collaboration strategy

Quickr Connections

IBM WebSphere Everyplace

Lotus Notes

Page 18: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200818

Personalize The site tells you

Who you are

What they have

Marketing rules

Customize You tell the site

What you want

Web Content Management Annotate content

Pages, “tiles”

Data, renders

Structure assoc.

Project management

Interaction Services – IBM Portal Server

Page 19: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Information Services

Information Services provide the capabilities required to federate, replicate, and transform data sources that can be implemented in a variety of ways.

Page 20: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200820

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Information Services

Page 21: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200821

Information Mgt & SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

ESBFacilitates communication between services

Ap

ps

&

Info

As

setsPartner Services Business App Services Access Services

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Interaction Services Process Services Information Services

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Page 22: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200822

Information Management Challenges

File System growth, security, auditability, backup… ?

My Data are not synchronized between applications silos

My Documents are scattered everywhere (people PCs, servers)

Can’t find relevant documents (contracts)

My paper archive is growing too fast

Customer/patient paper files are traveling too much

Audits and compliance : how to prove I followed the rules ?

How do I manage incoming/outgoing documents and their security ?

Applications don’t have accurate data

Page 23: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200823

Information Services: Abstraction Layer for your data

MDM = The set of disciplines, technologies, and solutions used to create and maintain consistent, complete, contextual and accurate business data about your basic entities

Content Management: Manage and Discover your unstructured data

Business Intelligence: Extract value of your data

Data Integration: Federate, Replicate, Transform, Integrate your structured and unstructured data

Business Process and Workflow

Packaged / Composite Applications

Master Data Integration

EAI EIIETL

Business IntelligenceContent Management

Master Data Management Systems

Product Customer Supplier Location …

Master Data Solutions

Page 24: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200824

Information Services: Data as a Service

• Package information integration logic as services that insulate developers from underlying technologies

• Allows these services to be invoked as EJB, JMS, or Web services

• Allows policies to be applied to the services for security, monitoring, and auditing

Federation Data Integration Flows Transformation MapsData Quality Routines

SQL

Page 25: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Development Services

Development Services are used to implement custom artifacts that leverage the infrastructure capabilities.

Page 26: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200826

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Development Services

Page 27: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200827

Software Development Challenges

How to develop in Team ?

Where is my source code/configuration/documentation ? Outsourcing, freelancers, own department…

Ensure a smooth software deployment process is in place

How do I test new code ? Stress test, performance tests

How do I build my projects requirements ? cost of specification error is 10x the cost of a coding error

Page 28: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200828

Construct the services

Assemble& deploy

the composite application

Test the individual services

& composite application

Model the business& identify

the business services

Designthe

services architecture

Analyze assets for reuse

Follow a service-oriented process

Manage requirements

Manage SOA assets

Manage quality

Align business strategy with IT execution

Govern SOA – align, execute and control investments

Provision, configure, tune

and troubleshoot composite

applications

Analyst Architect Developer Tester Deployment Manager

Project Manager

IT Executive

..Role focused tools help simplification via Separation of ConcernsDevelopment Services: Business Driven Development

Page 29: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200829

Deploy

Deployment Team

Platform-specific Runtime

Specialists

Manage Quality of Service

Manage Runtime Platforms

Business Operations

Analysts

IT Operations Managers

Monitor Business Results

Manage IT Performance

Create Business and IT Dashboards

Manage

Assemble

Development Team

Integration Developers

Testers

Choreograph Services

Develop New Services

Configure Human Task Manager

Develop User Interface

Test

Development Services: Business Driven DevelopmentAn Iterative, Business-focused Development Process

Team Unifying Platform

Model

Model Business RequirementsBusiness

Analysts

Software and Data

Architects Model Software Architecture

Unified Modeling Language

Continual Process Improvement

ObservationModel (KPIs)

Run-timeStatistics

WSDL

EAR, DDL

EventsBusiness Process Execution Language

Requirements

Page 30: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200830

CustomerExtensions

3rd PartyISV Tools

Rational Software Architect

Rational Application Developer

Rational Functional &

ManualTester

Rational Performance Tester

Rational Requisite ProRational ClearCaseRational ClearQuest

Tivoli Configuration Manager

WebSphereBusinessModeler

TivoliMonitoring

WebSphereIntegration Developer

Project Manager

ExecutiveRational Portfolio Manager

The IBM Rational Software Development PlatformA complete, open, modular, and proven solution

WebSphereBusinessMonitor

Analyst Architect Developer Tester Deployment Manager

Page 31: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200831

Process & portfolio management

IBM Rational software solutions enable governanceGovernance Expertise & Dashboards

Qualitymanagement

ArchitectureManagement

Change & releasemanagement

Best practices content: Rational® Portfolio Manager Rational Method Composer Rational Team Unifying Platform™

Rational Unified Process®

Tivoli Unified Process®

Project Portfolio Management

Rational RequisitePro® Rational Performance

Tester Rational Functional

Tester Rational Manual

Tester Rational PurifyPlus

Rational RequisitePro® Rational ClearCase®

Rational Build Forge®

Rational ClearQuest®

Tivoli Provisioning Manager

Tivoli Intelligent Orchestrator

IBM SCLM Toolkit

Rational RequisitePro®

Rational Application Developer

Rational Systems Developer

WebSphere Integration Developer

Rational Data Architect

Rational Business Developer Extension

IBM Host Access Transformation Services

WebSphere Developer for zSeries and iSeries

WebSphere® Business Modeler

Rational Software Architect

Rational Software Modeler

Rational Rose® Data Modeler

IBM WebSphere® StudioAsset Analyzer

IBM Asset Transformation Workbench

Global Development & Delivery

SO

A g

overn

ance

&

serv

ice lifecycle m

anag

emen

tD

evel

op

men

t p

rod

uct

ivit

y

Partner ecosystem & open computingEclipseTM, Linux®, Microsoft® Windows®, UNIX®, IBM z/OS®, IBM i5/OS

Service management

Risk & compliance managementEnterprise modernization

Page 32: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Process Services

Process Services provide the control services required to manage the flow and interactions of multiple services in ways that implement business processes..

Page 33: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200833

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Process Services

Page 34: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200834

Process Service Challenges

How do I know in which status is a customer request ?

How do I assign resources to work ?

How to I track resources usage ?

How fast am I in executing key business processes

Where are my processes bottlenecks ?

Do I know my processes ? What if key people fall sick ?

How much manual work is needed ? Can I automate ?

Compliance : how do I prove I took all necessary steps ? Signature/Approval/Information Collection/Risk analysis (business rules)

Page 35: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200835

Innovation can Encounter a Myriad of Process Challenges Ex: Account Opening Process

1 Processes are not documented

2 Bottlenecks prevent efficiency

3 KPIs not defined

5 Process change is cumbersome

6 Limited / no visibility into performance

4 Complex integration across multiple processes

Page 36: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200836

Process Services: WebSphere Process ServerDeploying processes on a flexible, robust SOA integration platform

WebSphere Process Server

Simple, flexible deployment of processes Built and optimized on the market leading application

server, IBM WebSphere Application Server

Reliable, Secure, Scalable, Open Standards

Single Integrated Runtime for SOA based process automation

Dynamically modify deployed processes Making plug-and-play of process components a reality

Change business rules quickly and easily

Supports all aspects of Process Integration Process Flows

Business Rules

Human Tasks

Services

State Machines

Page 37: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Business Applications Services

Business Application Services provide runtime services required for new application components to be included in the integrated system.

Page 38: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200838

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Business Application Services and Infrastructure Services

Page 39: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200839

Application Services Challenges

Application Services What runtime environment for my new applications ?

How to develop applications which will stand the test of time (the next COBOL?)

Page 40: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200840

Business Application Services: WebSphere Application Server

Page 41: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200841

WebSphere Extended DeploymentDelivering high qualities of service to a distributed SOA

Flexibility for your heterogeneous environment

Efficiently support mixed workloads

Effectively enable quality of service management for a mixed application servers and data sources

Optimizing the performance and throughput of your transactions

ObjectGrid, a caching fabric which enables object data to be shared among multiple clients

Partitioning facility enables the development of highly scalable, high performance J2EE applications

Enhanced manageability

At-a-glance assessments of system vitality and improved application manageability

Interruption-free application updates to manage the deployment of multiple application versions

10

0%

0%

50

%

55%* Utilized Servers

Resource Pool

Page 42: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Infrastructure Services

Infrastructure Services underlie all capabilities and are used to optimize throughput, availability, and performance.

Page 43: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200843

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Business Application Services and Infrastructure Services

Page 44: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200844

Infrastructure and Application Services Challenges

Infrastructure Services What are my infrastructure standards ?

Virtualization, Consolidation, Re-Platforming…

What is my strategy for ‘On Demand’ storage & computing ?

How do I optimize throughput, availability & performance ?

How do I implement High Availability ?

How do I implement a DRP ?

Page 45: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200845

Infrastructure Services: IBM TotalStorage Taking steps toward an On Demand storage environment

StorageStorage InfrastructureInfrastructureManagementManagement

StorageStorage InfrastructureInfrastructureManagementManagement

HierarchicalHierarchicalStorageStorage

ManagementManagement

HierarchicalHierarchicalStorageStorage

ManagementManagement

ArchiveArchiveManagementManagement

ArchiveArchiveManagementManagement

RecoveryRecoveryManagementManagement

RecoveryRecoveryManagementManagement

Orchestration

Storage Virtualization

Advanced Copy Services

Hardware Infrastructure

Disk Tape Storage Networking

Content M

anagement

Page 46: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200846

Physical

Plant

TransmissionLayer

NetworkLayer

ApplicationLayer

ServiceLayer

OMNIbusOMNIbus

Scaleable

Aggregation

Real-time &Historical Events

PrecisionPrecisionDiscovery,

Topology and

Root-Cause Analysis

Logical & Physical

Network Topology

ProvisoProviso

Performance

Management

Performance

Data

ImpactImpactBusiness-Context

CorrelationService-LevelCorrelation

Real-Time

Data Integration

TopologyCorrelation

Native Real-timeProduct Displays

Historical Reporting& Analysis

Network and Service Topology

Visualization

DashboardsDashboardsWebtopWebtopWeb-Based

Graphical Display

Event Probes Auto-discovery Dataloaders

Probes - Event capture from over 1000+ device types

OMNIbus - event manager and aggregator

Precision – discovery of devices and topology; root-cause analysis

Proviso – performance management

Impact – correlates different kinds of information (Tivoli and third-party sources)

RAD – business and service-level reporting

Webtop - a web-based GUI for event and business information

Network Management

Page 47: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Access Services

Access Services provide the bridging capabilities between legacy applications, prepackaged applications, enterprise data stores and the ESB.

Page 48: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200848

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Access Services

Page 49: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200849

e-business components

Access Services: Integrating legacy Leverage existing applications and skills = “Enterprise Transformation”

"New code costs 5X reusing existing code“ 40 – 60% may be reusable : reduce costs, achieve faster time to market

Transform legacy platforms into On Demand servers

Transform legacy developers into On Demand component

developersTransform legacy assets

into On Demand components

• Host Access Transformation Server• WebSphere II Classic Federation• CICS Transaction Gateway (SOAP)• IMS Connect, IC4J, IMS SOAP GW• DB2 Connect

• WebSphere Studio Enterprise Developer

• WebSphere Studio Asset Analyzer

• WebSphere Integration Developer

• DB2 UDB for z/OS, IMS• WebSphere Application Server• WebSphere MQ• WBI Message Broker• WebSphere Studio Application

Monitor• Tivoli-OMEGAMON Monitoring

Page 50: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200850

Access Services: Adapters

Application Adapters Ariba Buyer

Clarify CRM

eMatrix

i2

JD Edwards OneWorld

MetaSolv Applications

SAP software

Oracle Applications

PeopleSoft Enterprise

Portal Infranet

SAP Exchange Infrastructure

Siebel business Applications

SunGard Front Arena

Technology Adapters Enterprise Java Bean

COM

CORBA

Data Handler for Complex Data

Data Handler for EDI

Data Handler for XML

DTS

Email

Exchange

FIX

Healthcare Data Protocols

JDBC

JMS

Flat Files

Lotus Domino

SWIFT

TCP/IP sockets

Web Services

WebSphere MQ

WebSphere Message Broker

WebSphere MQ Workflow

iSeries

Adapter Development Tools WebSphere Adapter Toolkit (JCA)

WBI Adapter Development Kit

Page 51: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Partner Services

Partner Services provide the document, protocol, and partner management capabilities required for business processes that involve interactions with outside partners and suppliers.

Page 52: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200853

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Partner Services

Page 53: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200854

Partner Services: B2B Gateway

ESB

Service

A B2B Gateway makes the services of one organization available to others, and vice versa, in a controlled and secure manner.

A B2B Gateway provides capabilities such as partner provisioning and community management, which are distinct from ESB capabilities.

Gateway

Requestor Internet

• Partner Provisioning

• Community Management

• Non Repudiation• B2B Security• B2B

Acknowledge• B2B Exception

Handling• B2B Monitoring

Page 54: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200855

WebSphere TX is further enhanced by Vertical Product Packs

Financial Services Health Care

SWIFTNetSWIFTNet FundsSEPA*Many Services Based Solutions

FIXFedWire, CHIPsNACHABAI, BAI2AL3ACORDEtc.

HIPAANCPDPHL7Many Services Based Solutions

HealthCare HubPayment ProcessingClearing House Processing

CPG, Manufacturing

ERP/CRM IntegrationEDI (ANSI X12)TRADACOMSODETTEEDIFACT

Embedded Software

Integration to the Enterprise as an embedded serviceTelecomEnterprise AppsShop Floor Systems, etc…

Page 55: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Enterprise Service Bus

Enterprise Service Bus (ESB) delivers all of the inter-connectivity capabilities (transport, event, and mediation services) required to leverage the services implemented across the entire architecture.

Page 56: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200857

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Enterprise Service Bus

Page 57: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200858

ESB Challenges

I have too much Integration methodologies/techniques

My integration techniques have limitations (security, scalability…)

How to reuse and integrate software in a cost effective way ?

How to control the integration spaghetti ?

How to secure and control access to resources when they are now really open ?

How to ensure applications are really integrated in a non-intrusive way ? (Loose Coupling)

How to track services usage ?

How to enforce services provisioning and usage is aligned with governance ?

Page 58: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200859

Enterprise Service Bus

ESB(core)

RoutingProtocol connectivity

TransformationMessage handling

Service Registry

Security Infrastructure

Monitoring and Reporting

3rd party System

Adapters

ApplicationAdapters/

Converters

‘Intelligent’Client

Existing IntegrationInfrastructure

BatchData

Processing

PartnerConnection

Servers

Process Choreography

Universal agreement is in the ESB

Sometimes part of ESB and sometimes external to ESB

Not in the ESB – interacts closely with the ESB

•ESB does continue to be an architectural pattern as well as a specific products

•Need agreement with the customer as to what is included in the ESB

•Frequently the lines are drawn based on Organizational/governance boundaries

•As long as the components needed to deliver the ESB function are included in the architecture and their interaction is well designed, it doesn’t matter much as to whether the yellow components are ‘in the bus’ or ‘used by the Bus’

•Need to have line between the business logic in process integration and mediation flow logic in ESB

Page 59: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200860

Selecting an ESB Depends Upon Your Requirements

WebSphere ESB

Web Services Support

Message Transport & Protocol Switching

Intelligent Routing & Message Logging

Event Driven Processing

Transformation of XML Data Formats

Transformation of non-XML Data Formats

Complex Event Processing

Sensor & Device Integration

Native Integration with CICS & VSAM

Third party JMS integration

WebSphere Message Broker

Integration of Services with non-

Services Applications

Full J2EE, JMS, and Web Services focus

ESB Advanced ESB

Page 60: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200861

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

IT Service Management

Page 61: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200862

ITSM & Asset Management Challenges

How do I manage the lifecycle of my IT (and other) assets ?

What are the SLAs have we commited to ? Do I meet them ?

Are my applications available ?

How do I manage incidents, problems?

How do I pro-actively monitor my environment to avoid shortages ?

How do I manage the IT related assets lifecycle ?

How do I manage change in the IT architecture ?

Page 62: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200863

IT Services & Asset Management Solutions

IT & Asset Management : MRO

IT Service Management : Tivoli Security Management : Tivoli and Consul

Page 63: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200864

IBM Maximo Asset Management

Common Data Repository

Business Process Engine

User Interface

Rep

ort

ing

& K

PI’

sIn

tegratio

n

ER

PG

ISD

evicesS

CA

DA

ITIL Corrective Action Knowledge Mgt

• Incident • Problem • Change • Release • Service Level Management

Service Management

Operational and IT Assets

• Asset Management• Discovery• Service Level Mgmt

• Work Management• Inventory Management• Planning & Scheduling

• Procurement• Contracts• Safety

Page 64: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200865

Network Management

Enterprise Console

Resource Monitoring Applications Monitoring

Service Level ManagementBusiness Service Manager

Reporting and Business Intelligence Integration

3rd P

art

y A

pp

lic

ati

on

s

Executive Dashboard

Transaction Performance

Enterprise Portal

Provisioning

3rd P

art

y A

pp

lic

ati

on

s

ITSM

Pro

cess

Man

ager

s

ITSM Platform

ChangeManagement

ChangeManagement

AssetManagement

AssetManagement

ServiceDesk

ServiceDesk

Discoveryand

CMDB

Service LevelManagement

Service LevelManagement

IBM Tivoli Platform

Enterprise Data

Warehouse

OperationalManagement

BusinessService Management

ServiceSupport

CMDB

Provisioning

Page 65: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200866

The Consul InSight Suite, Monitoring and Compliance What are people doing on my network?

Privileged User Monitoring (90% of internal incidents), Database and Application Auditing, Compliance reporting (Sarbanes Oxley, …), User behavior (Desired vs Actual), …

The Consul InSight Suite consolidates all information contained in the logs of all servers of an enterprise, and reports on violations of acceptable behavior and policies.

Page 66: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200867

CollaborateCollaborate• SimplificationSimplification

IBM Tivoli Federated Identity Mger

EnforceEnforce• authenticationauthentication• authorizationauthorization

AdministerAdminister• provision/manageprovision/manage

SynchronizeSynchronize• meta-directorymeta-directory

StoreStore• directorydirectory• LDAPLDAP

StoreStore• directorydirectory• LDAPLDAP

IT Service Management: Security

IBM Tivoli Directory Integrator

IBM Tivoli Identity Manager

IBM Tivoli Access Manager

IBM Tivoli Directory Server

Page 67: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

®

IBM Software Group 2007

Business Innovation and Optimization Services

Business Innovation & Optimization Services are used to monitor and manage the runtime implementations at both the IT and business process levels

Page 68: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200869

IBM SOA Reference Architecture

Business Innovation & Optimization Services

Dev

elo

pm

ent

Ser

vice

s

Interaction Services Process Services Information Services

Partner Services Business App Services Access Services

Integrated environment for design

and creation of solution

assets

Manage and secure services,

applications &

resources

Facilitates better decision-making with real-time business information

Enables collaboration between people,

processes & information

Orchestrate and automate business

processes

Manages diverse data and content in a

unified manner

Connect with trading partners

Build on a robust, scaleable, and secure services environment

Facilitates interactions with existing information and application assets

Enterprise Service Bus: Facilitates communication between services

IT S

ervi

ceM

anag

emen

t

Infrastructure Services

Optimizes throughput, availability and performance

Business Innovation and Optimization Services

Page 69: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200870

WebSphere Business Modeler

Expanded user experience and analytical capabilities More granular and precise modeling of activities

Collaborative modeling to enable team work Ability to publish, share and comment on models through

the web

Business performance modeling Ability to identify, generate and receive feedback on Key

Performance Indicators

Microsoft Visio importing

Business optimization Services: Business Process Modeling

Page 70: ® IBM Software Group 2007 IBM’s Software Strategy and Portfolio Providing the Foundation for On Demand Business Jasna Došen IT Architect IBM Software Group.

IBM 200871

Hvala!