- 1. 1 Comprehensive PS 705 (Context) (Mega State) , , - , - - (
) - , - 3 ( GURU ) 1. 2. 3.
2. 2 Comprehensive 3 3 (Woodrow Wilson) 28 The Study of
Administration 1887 7 10 % (Merit System) 4 1.Competence 2.Equality
of Opportunity 3. 3 Comprehensive 3.Political Neutrality 4.Security
of Tenure 1 (Max Weber) Bureaucracy - - - - Bureaucracy Bureaucracy
4. 4 Comprehensive Unorganized Organization Systematic Organized
Organization Bureaucracy 1. 1.1 (Horizontal Delegation)
(Specialization) 1.2 (Hierarchy) (Accuracy) (Organization Goal) 1.3
(Rule & Regulation) (Standardization) 2. 2.1 Impersonality 2.2
Rationality 2.3 Rule Orientation 5. 5 Comprehensive Bureaucracy
Bureaucracy Bureaucracy Debureaucratization Bureaucracy - - (Formal
Organization) ((Frederic W.Taylor) 6. 6 Comprehensive (Scientific
Management) 2 47 12 Scientific Management 7. 7 Comprehensive
1.Specialization 2. Time and Motion Study The One Best Way
3.Intensive Wage Systems -More Production, More Money -Full
Utilization of Resources -Maximization Efficiency 8. 8
Comprehensive Modern Time () , ( ) Collective Action Individual
Action 3 1. Public Affairs / 2. Public Interest 3. Public
Accountability 1. Private Affairs 2. Private Interest 9. 9
Comprehensive , , , , , (Mega State : ) *** (Dynamics)
(Equilibrium) 1-5 New PA. NPM & Good Governance 5 5 New PA. NPM
Good Governance () 10. 10 Comprehensive Normal Science 1 Paradigm
Crisis 5 : 1 Wilson Goodnow 2 - - Leonard D. White : 2 11. 11
Comprehensive Gulick POSDCORB 1. P (Planning)- 2. O (Organizing)-
3. S (Staffing)- 4. D (Directing)- 5. CO (Coordinating)- 6. R
(Reporting)- 7. B (Budgeting)- Taylor one best way ( ) 3 : 1 - - 3
/ 4 Elton Mayo -- Human Relation () 12. 12 Comprehensive - - -
Maslow -- (The Hierarchy of Needs Theory) 5 1 (Physiological Needs)
4 2 (Safety Needs) 3 (Social Needs) 4 (Esteem Needs) 5 (Self
actualization Needs) McGregor -- X Y (Douglas McGregor) Carrot and
Stick Approach X Y X Y 1. 1. 13. 13 Comprehensive 2. 2. 3. 3. 4. 4.
X Y Y X Y X Carrot and Stick Approach Carrot Stick Y Carrot Soft
Control Y Y Stick Y X Carrot Stick Hard Control X Y Y X 14. 14
Comprehensive Herberg -- (Two-factor Theory) 5.1 Hygienic Factor -
(Salary) - (Supervision) - (Company Policy) - (Working Conditions)
24 Working Conditions - (Job Security) Hygienic Factor 15. 15
Comprehensive Hygienic Factor Hygienic Factor Motivation Factor 5.2
Motivation Factor - (Achievement) - (Recognition) -
(Responsibility) Y - (Advancement) Career Path Planning 16. 16
Comprehensive - (The Work Itself) Motivation Factor The Work Itself
4 : 2 2 - , - 4 - Herbert Simon (Bounded Rationality) - Barnard 17.
17 Comprehensive 4 5 : 1 (Normal Sign) (Paradigm Crisis) Scientific
Revolution 5 2 1 1 2 18. 18 Comprehensive 2 1 3 4 2 1968 New Public
Administration New PA. 5 New PA. New PA. 1. Phenomenology () 2.
Relevant 3. Social Equity 4. Participation 5. Decentralization 5
1968 1970 19. 19 Comprehensive 1980 1 1980 - - - - - New Public
Administration .. 1968 New Public Administration 5 Public
Administration as Public Administration New Public Administration
.. 1968-1970 .. 1990 New Public Management NPM 20. 20 Comprehensive
Management Administration 1994 New Public Management New Public
Management (NPM) 1. (Quality Service) 2. 3. 2 4. 5. ( .-) 6. 21. 21
Comprehensive NPM .. 2543 5 2 1. 1.1 1.2 2. 22. 22 Comprehensive -
(Down sizing) , Jigsaw - - 3 .. 1980 (Good Governance) Governace
23. 23 Comprehensive Governmrnt Administration (GOOD GOVERNANCE) 1.
(The Rule of Law) 2. (Morality) 3. (Accountability) 24. 24
Comprehensive 4. (Participation) 5. (Responsibility ) 6. (Cost
effectiveness or Economy) Good Government . - . - . - . - . - 25.
25 Comprehensive . - . - Good Governance 2 1. (Market Model)
Business Life Approach (NPM) (Good Governance) 2. (Participatory
State) (Civil Society) 26. 26 Comprehensive : (Collaborative
Goovernance) (Collaborative Governance) (formal)
(consensus-oriented) (deliberative) 27. 27 Comprehensive 3 - - - -
- - - - - - - - 1) (starting conditions) 2) (facilitative
leadership) 3) (institutional design) 28. 28 Comprehensive 4)
(collaborative process) 1. (starting conditions) : 3 - - - 3 2.
(facilitative leadership) : 3. (institutional design) : 4.
(collaborative process) : (prenegotiation phase) (negotiation
phase) (implementation phase) (face-to- 29. 29 Comprehensive face
dialogue) (trust building) (commitment to the process) (shared
understanding) - // - - - PS 707 30. 30 Comprehensive (Competency)
31. 31 Comprehensive HR CEO CHR (Chief Human Resource) HR HR HR
Professional (Capabilities) (Good Governance) Sustainable
Development: UNDP, GHI-HPI (Buddha thought, BHUTAN concept), etc.
What Is Human Development ?: Mahbub ul Haq : 32. 32 Comprehensive :
- - - - ( ) : : 1. 2. 3. Human development (Building Human
Capabilities) ... 33. 33 Comprehensive - - - - : : - , - - - - 34.
34 Comprehensive - - ( cono ic and ocial o ission for sia and
acific) 1. (Investment) - - - 2. (Utilization) 3. (Provision) - - -
35. 35 Comprehensive (Human Capital) ( u an apital ccu ulation) -
36. 36 Comprehensive - - - 1 (Investment) 1.1 - - - - - 1.2 - - ()
- - 37. 37 Comprehensive 2 (Utilization) 3 (Provision) 1. 2. 3. 38.
38 Comprehensive 4. 5. (Non Government Organization:NGO) NGOs NGO :
UNDP UNDP (United Nation Development Program) (Human Development:
HD) (Human Development: HD) .. 2533 (.. 1990) UNDP 1990 4 (The
Forth Decade of Development: Human Development Decade) (HD) UNDP
39. 39 Comprehensive - UNDP UN UNDP (People-centered Development)
(Longitivity) (Healthy) (Creative Lives) 8 4 1. (Criminating
Poverty) 2 (Creating Jobs and Sustaining Livelihoods) 3.
(Protecting and Regenerating the Environment) 4. (Promoting the
Advancement of Women) 40. 40 Comprehensive - - - - - (Human
Development Index) - HDI: UNDP + (Healthy Life) (Knowledge) : (A
Decent Standard of Living) (The Gross International Happiness
Project-GIH) "" "" 41. 41 Comprehensive Economic Environmental
Social Development of the People by the People and for the People :
OTOP ( ) : - - - - - : - + - - (Knowledge Management) =>
(Learning Organization) KM (Knowledge Management) / KM 1. 42. 42
Comprehensive 2. 3. 4. 5. 6. 7. - - - KM - : - : - : 1. 2. 3. 4. 5.
5 43. 43 Comprehensive LO (Learning Organization) LO - - - - - - -
- - 5 Peter M Senge 1. (Personal Mastery) 44. 44 Comprehensive
(Lifelong Learning) 2. (Mental Model) 3. (Shared Vision) 4. (Team
Learning) 5. (System Thinking) (Competency) David C. McClelland
Competency 45. 45 Comprehensive Competency (Social Role)
(Self-Image) 46. 46 Comprehensive (Traits) (Motives) Competency
(Knowledge) (Skills) (Personal Characteristic of Attributes)
(Behavior) Competency 3 ( : 2547) 1 2 3 Competency 3 ( : 2547) 1.
(Core Competency) 2. (Managerial Competency) (Role Based) 3.
(Functional Competency ) 47. 47 Comprehensive (Job Based) 1. 2. 3.
4. 5. 6. 7. 1. 2. 3. 4. 1. Batch hiring 2. Clustering 3. Role Model
4. Womens network 5. Flexible organization structures 48. 48
Comprehensive 6. 1. 1.1 1.2 1.3 2. 2.1 2.2 2.3 3. 3.1 3.2 3.3 1.
49. 49 Comprehensive 2. 3. 1. 2. 3. 4. PS 708 . 50. 50
Comprehensive ( ) (Classical) (Closed Modern 3 1.Bureaucratic
Theory Bureaucracy -Hierarchy -Division Of Labor Specialization
-Impersonality -Rules & Regulations 2.Scientific Management
Theory 3.Administrative Management Theory 2 5 POCCC 51. 51
Comprehensive 1.Planning 2.Organizing 3.Commanding/Directing
4.Coordinating 5.Controlling 14 POSDCORB -P-Planning -O-Organizing
-S-Staffing -D-Directing -Co-Coordinating -R-Reporting -B-Budgeting
( ) 7 3 Organization Without People Approach (Dehumanize) 52. 52
Comprehensive - - (Neo-Classical) Open Model (Mary Parker Follet) ,
(Elton Mayo), . (Chester I.Barnard) Human Relation Movement
Hawthorne Experiments 53. 53 Comprehensive . 2 ( Consent Model )
(Communication) (Concept of Contribution and Inducements)
(Contribution) (Inducement) 54. 54 Comprehensive Inducements
Communication Contribution Syndrome Contribution 7 7 7 (Modern) 7s
*Structure *Strategy *Systems 55. 55 Comprehensive *Skill *Staff
*Style S Super Ordinate Goal Super Ordinate Goal S Staff 3 S (Human
Resource Theory) Economic Man Social Man 2 (Human Resource Theory )
1. 56. 56 Comprehensive 2. X Y 3 (Need for Achievements) (Need for
Power) Direct Sale 3. - (OD-Organizational Development Theory) (Ice
Berg) ( PS 708 ) 57. 57 Comprehensive -Reengineering - (QCC Quality
Control Circle Theory QCC High Performance Organization (HPO)
1.Globally Engaged (Continuous Improvement) (Best Practice) (World
Class Organization) . . . . 58. 58 Comprehensive 2.Technological
Literacy 3.Performance-Based Result Based Management (Output ) (Out
Come) (Ultimate Outcome) 3 Input Outcome Outcome
4.Custommer-Focused High Performance Organization Business -Like
Approach 59. 59 Comprehensive (Post Modern) Post Modern 1. Pay at
Post 2. Just in Time (JIT) 3. 4 (Out Source) (Telecommuting)
E-University E-Learning 4. Post Modern Out source 60. 60
Comprehensive ( ) Post Modern Virtual Organization Virtual Office
Mobile Worker (Self Management) 1. (Complexity) (Differentiation)
1.1 (Horizontal Differentiation) 61. 61 Comprehensive (Job
Specialization) (Departmentalization) - 100 10 10 100 10 - - - - -
1.2 (Vertical Differentiation) Levels of Control, Levels of
Supervision, Level of Management (Span of Control) ( ) 1.3 (Spatial
Dispersion) - - 62. 62 Comprehensive ( 181 ) 2. (Formalization)
-Job Standardization -Job Description -Job Instruction -Job
Tradition Scientific Management ( ) 7 Temporary Job 63. 63
Comprehensive ( 127) Inputs, Process, Output, Outcome -Output
-Outcome ( 128) ( ) 10 64. 64 Comprehensive ( 238) 4 4 3 1. - - - -
2. - - 3. - - - - 4. - - - Shamrock ( Charles Handy) 65. 65
Comprehensive 3 3 3 (1) (professional core) (2) (outsourcing
vendors) (3) (part-time) (staff) (part-time) 66. 66 Comprehensive
(downsizing) 2 1. 2. ..2545 67. 67 Comprehensive 5 ... (High
Performance Organization: HPO) 1. Globally Engaged (World Class
Organization) 2. Technological Literacy 3. Performance Based/
Result Based 4. Customer Focused / 2545 2545 1.. .. 2545 2.. ..
2545 3. .. 2546-2550 68. 68 Comprehensive 4. 2546 . 13 20 22 13
1.Governing (Good Governance) 2.Directing (Sustainable Management)
3.Managing Good Governance 4.Executing (.. 2545) 69. 69
Comprehensive 1. 2. 3. 4. ... 5. Performance Based Budgeting GSMIF
High Performance Government PS 711 70. 70 Comprehensive Thomas R.
Dye H1N1 LPG () 1) 2) 3) 4) 5) / 1) 71. 71 Comprehensive 2)
(Problem Solving) If Then .... .... .... .... 3) (Policy
Recommendation) () (Processes of Policy) 1) (Formation) ( ) 2)
(Analysis / Appraisal) ( ) 3 3) (Implementation) 72. 72
Comprehensive (Results) 4) (Evaluation) (Exact Results) (Expected)
2 (Unplanned Decision Making) 1. Rule of Thumb () 2. Trial &
Error () 3. Incremental () 4. Rational () ( Rational Reason)
(Planned Decision Making) 1. Planning 2. Plan () 3. Policy () ( 73.
73 Comprehensive ) 1. : 2. : 1. Cause-effect Approach Cause-effect
Approach 3 3 2 1. (/) 74. 74 Comprehensive 2. (/ ) 2. Policy
Systems - Policy Stakeholders - Policy Environment - Public
Policies 3 2 1. Public Policies Policy Stakeholders Policy
Environment (/) 2. Public Policies Policy Stakeholder Policy
Environment (/ ) Policy Stakeholders Policy Environment Public
Policies 75. 75 Comprehensive 2 1 1. 2. Fasts () 3. Actors ( ) , 4.
Values () 2 1. , , , 2. , 76. 76 Comprehensive , , , 3. , , , , 4.
5. , , , , GMO GMO (Models for Policy Analysis) Thomas R. Dye 9 77.
77 Comprehensive 1. 2. 1. 1. (Structure) (Function / Behavior) 2.
1. 2. 3. 1. 2. 78. 78 Comprehensive 1. 1. / 1. , 2. , 3. 4. 5. 79.
79 Comprehensive 1. 2. 1. 2. 1. 2. / ( ) 1. 2. / 3. 80. 80
Comprehensive 1. 2. 3. 4. 1. 1. 2. 3. ( ) 81. 81 Comprehensive 1.
(Maximum Social Gain) 2. 3. 1. 1. 2. 3. 4. 5. 1. () 82. 82
Comprehensive 2. 3. ( 1. 2. 3. 1. 2. 83. 83 Comprehensive 1. 2. 3.
1. 2. / 1. 2 2. 2 84. 84 Comprehensive 3. (Strategy) 4. Minimax 1.
/ 2. / 1. 2. 3. 4. 1. 2. 3. (Public Choice Model) 85. 85
Comprehensive (Systems Model) (Demands) (Supports) Feedback
Feedback 86. 86 Comprehensive 9 1. (Rational Model) 2. (Management
Model) 3. (Organizational Development Model) 4. (Bureaucratic
Process Model) 5. (Political Model) 1. (Rational Model) 1) 2) 3) 4)
5) 2. (Management Model) 87. 87 Comprehensive 1) 2) 3) 4) 5) / 3.
(Organizational Development Model) 5 1) 2) 3) 4) 5) 5 () 4.
(Bureaucratic Process Model) 88. 88 Comprehensive 5. (Political
Model) / 3 1. Policy monitoring 89. 89 Comprehensive (coverage)
(delivery) 2. Efficiency Evaluation 3. Effectiveness Evaluation - -
/ - ( - - - -