© 2012 IBM Corporation Smarter Cities: Creating opportunities through leadership and innovation Ed Bryan, Vice President, Industry Solutions IBM Software.

© 2012 IBM Corporation

Smarter Cities: Creating opportunities through leadership and innovation Ed Bryan, Vice President, Industry SolutionsIBM Software GroupJuly 2013

© 2013 IBM Corporation2

Leaders create opportunities from today’s harsh realities

Declining Budgets

Increasing Threats

Changing Populations

AgingInfrastructure

Innovation

Investment

Community

Sustainability

© 2013 IBM Corporation3

Leveraging information to make better decisions

Anticipating problems to resolve them proactively

Coordinating resources and processes to operate effectively

…. and provide sustainable economic growth and enhanced quality of life

Reaching beyond city hall to collaborate and integrate…

Citizen Groups

Businesses

Other levels of Government

Universities

Hospitals

Security Agencies

Not for Profits

Developers

InfrastructureHuman

Planning and Management

© 2013 IBM Corporation4

Thames Water AMP6 Alliance Outcomes driven and customer focused

Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable

•Turn data into management insight• Innovation at the heart of the alliance•Collaboration and early planning for optimal

delivery

•IBM appointed Technology and Innovation Partner

Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable

•Turn data into management insight• Innovation at the heart of the alliance•Collaboration and early planning for optimal

delivery

•IBM appointed Technology and Innovation Partner

© 2013 IBM Corporation5

Glasgow, United Kingdom

UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty

"From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be

shaped in the future.“~ Universities and Science Minister, David Willetts, 2013 ~

"From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be

shaped in the future.“~ Universities and Science Minister, David Willetts, 2013 ~

© 2013 IBM Corporation6

Transport for London

IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract

Full scope design, build and run:

• Contact Centres including IVR, inbound and outbound post

• New, flexible applications to support CRM and Enforcement of the two Schemes

• Transactional public-facing web site

• High availability data centres

Transition from previous service provider

Implementation of Congestion Charge AutoPay

Introduction of Scheme changes, such as LEZ Phase 3 and 4

IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract

Full scope design, build and run:

• Contact Centres including IVR, inbound and outbound post

• New, flexible applications to support CRM and Enforcement of the two Schemes

• Transactional public-facing web site

• High availability data centres

Transition from previous service provider

Implementation of Congestion Charge AutoPay

Introduction of Scheme changes, such as LEZ Phase 3 and 4

© 2013 IBM Corporation7

Digital Delta - Netherlands

Smart information

exchange

to accelerate water

management innovation

Smart information

exchange

to accelerate water

management innovation

© 2013 IBM Corporation8

City of South Bend

protects human health and river water quality

with 95% reduction of dry weather sewer overflows

Reduce combined sewer overflows

with real-time sewer monitoring

and control

Develop high-speed urban

passenger transport network to meet growing population needs

A city in China makes its public transportation

system faster and more efficient by improving transit flow on 2000 city buses and

100 bus routes

Enhance management of

public safety from crime and threat

prevention to emergency response

City of Davaobuilds a safer city with real-time monitoring of

incidents and emergencies to minimize damage and ensure

rapid recovery

Miami-Dade Parksexpects to reduce

water consumption by 20% and save

$860,000 annually

Reduce water costs through operational

efficiency and advanced analytics

capabilities

Cities realizing real results with intelligent operations solutions

© 2013 IBM Corporation9

Explosion of data offers new opportunity to innovate, to get “smarter”

Turn information into insight for faster, more accurate decisions, more effective planning

Leverage an intelligent operation platform – Gather data from multiple sources – Use analytics to provide new insights

If you'd like to know more: IBM stand #B11

Seizing the opportunity for innovation

http://www.ibm.com/ukhttp://www.ibm.com/smarterplanet/uk/en/smarter_cities/examples

Together we are building Smarter Cities

© 2013 IBM Corporation10