資訊行為概論 人社學院 通識教育中心 邱子恒 2011.09.19. 資訊行為 資訊行為 (Information Behavior) 是指人類所 有關於資訊來源及管道的行為，包括主動

2011.09.19

(Information Behavior)

(Information Seeking Behavior)(Information Use Behavior)

(information searching)Known item searchSubject search (information browsing) (information encountering)(serendipity)

(browsing)

(directed browsing)(semi-directed browsing)(undirected browsing)

(undirected viewing)(conditioned viewing)(informal search)(formal search)

(factual task) (interpretive task)

(exploratory task)

(Information Encountering)

(Gorman, 1995)

(current needs)(past needs)

(future needs)

vs.

(Non-encounterers)(Occasional encounterers)

(Encounterers) (Super-encounterers)

-- Erdelez

Web2.0

Big Six (1)(2)

Big Six (3)(4)

Big Six (5)6

internet resources (Google)p/e?