© 2011 IBM Corporation April 17, 2013 Destination Distinguished Engineer / IBM Fellow TWP – Technology Woman Program April 17, 2012 IBM Learning Center Armonk, NY
© 2011 IBM CorporationApril 17, 2013
Destination Distinguished Engineer / IBM Fellow
TWP – Technology Woman Program
April 17, 2012
IBM Learning Center
Armonk, NY
© 2013 IBM Corporation2 April 17, 2013
Purpose: To describe and explore…Purpose: To describe and explore…
IBM’s Technical Career Structure
Skills and contribution needed to achieve DE
The portfolio of skills you need to build
The depth, breadth and leadership skills you need to demonstrate
The specific technical skills and examples you need to develop for your DE journey
Tips to help with your Roadmap
© 2013 IBM Corporation3 April 17, 20133
IBM’s Technical Career Structure
Engineers/ProgrammersTechnical Services
Distinguished Engineers
IBM Fellow
Senior Technical Staff Member
IT SpecialistIT ArchitectIT Consultant*
Professions
Executive PositionsCorporate approval
Executive/CertifiedArchitect
Senior
Advisory
Entry/Staff
Management NominationSenior Certified
Advisory
Entry/Staff
Employee Positions
Band 6
Band 7-8
Band 9-10
NOTE: Client-facing DE’s would typically have experience in client-facing roles, including but not limited to jobs such as Client Technical Advisor, IT Architect, Consultant or STSM roles.
Research Staff Members(not banded)
Consulting Supply Chain Mgmt Prof
Senior Certified
Supply Chain Mgmt Prof
Advisory
Specialist
*Note:• Band 10 - Executive Consultants, Associate Partners and Associate Practice Leaders • Band 9 - Senior Managing Consultants• Band 8 - Managing ConsultantsReview the Career Guide for additional job tiles by band
© 2013 IBM Corporation4 April 17, 2013
Becoming a DE means: Increasing Skill and ContributionBecoming a DE means: Increasing Skill and Contribution
Recognize (or create) fundamental shifts in
technology, market or approach
Understand gaps and unfulfilled client needs
Know what we have today, where it fits and how it is used
Understand basic vocabulary and facts
1.Can follow the discussions and assist someone when required
2. Can brief others on current technology (at multiple levels of detail)
3. Can develop insights into future opportunities
4. Can propose, persuade and lead through periods of change
Technical Skills Level of Contribution
© 2013 IBM Corporation5 April 17, 2013
Becoming a DE means:Becoming a DE means:
Building a portfolio of : Technical contributions Professional activities Intellectual capital/reusable assets References
© 2013 IBM Corporation6 April 17, 2013
How to:How to:
Build a portfolio Become a contributor Gain skills Gain Visibility
BREADTH LEADERSHIP
DE
EXPERTISE
BUSINESS
© 2013 IBM Corporation7 April 17, 2013
Thriving as a DEThriving as a DE
Continually expand
and deepen expertise
Breadth and leadership always growing
A DE fills a business need
BREADTH LEADERSHIP
DE
EXPERTISE
BUSINESS
© 2013 IBM Corporation8 April 17, 2013
Build a solid base of technical expertiseBuild a solid base of technical expertise
EXPERTISE
Deep technical skill and knowledge– Demonstrated by specific accomplishments, a history of sustained contribution
• Innovation: Describe the novelty of contributions• Collaboration: Describe how contributions fit into a larger solution, how they were able to be applied to another
product or project
Appropriately communicated– Peers and colleagues
• Awareness of contributions, influence other projects• Build network of other technical experts who can be called upon and will return the trust • Shares expertise with others to strengthen IBM
– Technical and business leaders• Organization and discipline familiarity with accomplishments • Build a network of senior people who will recommend and support
© 2013 IBM Corporation9 April 17, 2013
Demonstrate Technical LeadershipDemonstrate Technical Leadership
EXPERTISE
LEADERSHIP
Become a known expert– Compelling domain of expertise – Remain relevant– Capabilities and accomplishments are
common knowledge among technical and business leaders
– Scope of influence is beyond immediate team• Called upon
• Recognized as an industry expert
Assume leadership responsibilities– Drive the adoption of new technology– Be an innovator, thought leader, change agent– Be a role model– Identify gaps and opportunities– Build a network
• technical experts
• business and technical leaders
50
37
44
36
13
14
39
19
76
52
354
58
4131
71
59
57
9
53
73
45
26
68
29
10
15
7562
61
1648 77
2127
6751 65
17
74
3172490
64
78
40
66
38
7269
8180
who are the Leaders?
Leadership is not something given to an individual, it’s
something demonstrated by the individual
© 2013 IBM Corporation10
April 17, 2013
Demonstrate Technical BreadthDemonstrate Technical Breadth
Demonstrate Business Acumen– A solid understanding of market, client and business
applications of technical plans and new ideas• Build trusting, long-lasting client relationships• Understand the market and competitive
landscape
EXPERTISE
BREADTH LEADERSHIP
Contribute beyond normal responsibilities– Publications demonstrate ability to communicate leadership to industry, clients, colleagues– Patents and disclosures demonstrate technical innovation and creativity– Active participation in corporate or cross-functional task forces, academy studies, etc.
demonstrates valued IBM expertise
– Active participation in standard bodies, technical professional organizations, conferences and workshops, industry technical certification, etc. demonstrates recognition as industry expert
– Active participation with area schools and organizations, university relations as a technical consultant demonstrates community leadership
© 2013 IBM Corporation11
April 17, 2013
Demonstrate business acumenDemonstrate business acumen
BUSINESS
EXPERTISE
BREADTH LEADERSHIP
Solid understanding of market, client, and business needs– Trusting, long-lasting client relationships– Awareness of market and competitive landscape
Applied to create value for IBM and its clients– Informed by the ‘bigger picture’:
• Overall scope or goals of project• Divisional/organizational strategy and mission
– Address client pain points, fulfill client needs
Appropriately communicated – with clarity, conviction, and integrity– IBM Executives
• Convey technical understanding at business executive level• Becomes a trusted resource
– Customers• Represent IBM and IBM’s solutions to customers• Become a trusted advisor to customers
© 2013 IBM Corporation12
April 17, 2013
DE “POTENTIAL” -ASK YOURSELFDE “POTENTIAL” -ASK YOURSELF
Are you considered a technical expert? Are you visible? Are you respected? Do you have executive presence? Do you exhibit a pattern of sharing and reuse? Are you a role model? Are you a ‘significant’ mentor? Do you have significant and long lasting
contributions – technical and business?
© 2013 IBM Corporation13
April 17, 2013
Ways to Gain Additional RecognitionWays to Gain Additional Recognition
Participate in cross line of business activities Consider Global Opportunities – Short term rotations Include Distinguished Engineers in engagement reviews Leverage Research, Software Group, Server Group to deliver
client value Become known by Client Executives Publish Point of View or article related to expertise Corporate Awards or External Honors Become known to your Executives Speak at an external event
© 2013 IBM Corporation14
April 17, 2013
Self-Assessment ToolsSelf-Assessment Tools
.. what am I doing RIGHT NOW consistent with building my technical and leadership skills?
I am known for [2-4 things]. By this time next year, I plan to be known for [1-2 more things]
My current project is challenging me in the following [1-3 ways] New stuff I’ve learned in the last 90 days includes [1-3 things] Important new additions to my network in the last 90 days include [2-4 names] My public –local/regional/national/global-”visibility program” consists of [1-2 things] My principal “resume enhancement activity” for the next 90 days is [1 item] My resume is discernibly different from last year’s on this date in the following [1-2
ways]
© 2013 IBM Corporation15
April 17, 2013
Thriving as a DEThriving as a DE
EXPERTISEContinually expand
and deepen expertise
Breadth and leadership always growing
A DE fills a business need
BREADTH LEADERSHIP
DE
BUSINESS
Shares knowledge to strengthen IBM
© 2013 IBM Corporation16
April 17, 2013
Tip: Don’t be afraid to operate outside your comfort zoneTip: Don’t be afraid to operate outside your comfort zone
Danger Zone– Don’t go there!– Learn to know if you are there!– ..then know how to get back into a
safer zone Risk Zone
– You need the right equipment to operate here
Stretch Zone– Aim to be here the majority of the
time Comfort Zone
– Challenge yourself!– Get out of there!
Danger Zone
Risk Zone
Stretch Zone
Comfort Zone
© 2013 IBM Corporation17
April 17, 2013
Tip: Don’t be afraid to operate outside your comfort zoneTip: Don’t be afraid to operate outside your comfort zone
Other DEs and technical leaders
Tip: Build your networkBusiness leaders
Up and coming talent
© 2013 IBM Corporation18
April 17, 2013
Tip: Don’t be afraid to operate outside your comfort zoneTip: Don’t be afraid to operate outside your comfort zone
Technical Accomplishments
Professional Contributions
Intellectual Capital/Reusable Assets
References
Year 1 Year 2 Year 3 Year 4 Year 5
What you’ve accomplished, its impact for clients and for IBM, how you communicate to your peers and leaders what you’ve done
What you’ve contributed to IBM’s and external technical communities, IBM cross-organization accomplishment, how you’ve been a mentor and role model
What you’ve contributed to technical literature within IBM and externally, patents and other innovation, assets that can be reused
The technical and business leaders who know and appreciate your contributions and accomplishments, who call upon your expertise
Planning for DE: It’s never to early to begin your preparation !
© 2013 IBM Corporation19
April 17, 2013
Distinguished Engineer – Sheila Harnett
“Set a career goal early – aim high. Communicate your goal & objectives. Pursue mentor(s) in the field to which you aspire. Stay current in industry and technology trends. Build trust & confidence in your leadership by delivering on commitments. Growth often requires stretching beyond your comfort zone, so start warming up.”
What makes my career special?
Over my 20+ year career, I have worked in SWG, STG and, now, GTS. This has given me a broad perspective of all of IBM’s businesses, and how important it is for all of us to partner for the benefit of our clients. One of the most unique and rewarding experiences was leading IBM’s Linux development team, which transformed IBM into a valued, contributing member of the Open Source Software Linux development community. It taught me to anticipate & embrace change; doing so can help position IBM for industry leadership.
How do I add value to my clients?
I add value to IBM’s Service Delivery clients by defining and building reusable reference architectures for managed server infrastructure. This allows IBM to provide the best managed server service to our clients, introducing and leveraging automation to deliver innovative server management solutions. Providing a superior IT-management service to clients at a competitive cost allows clients to invest in strategic initiatives that add incremental value to their business.
Joined IBM1992
LocationAustin, Texas
Follow meLinkedIn: http://www.linkedin.com/profile/view?
id=16780615
What makes my job essential?As a Distinguished Engineer, I am a trusted technical advisor to my
clients, as well as to my organization’s executives. I must be able to meld technical requirements with business objectives to recommend the best technical solution or path forward for the problem at hand. To prepare yourself for such a role, seek out a variety of technical leadership roles that expose you to different technologies. Study the competition and industry trends. A strong network is an invaluable source of information and opportunities. Build a network of people across all divisions, and strive to become a valuable member of other people’s networks.
Degree Attained:1992 Ph.D Computer Science, University of Louisiana – Lafayette1988 M.S. Computer Science, University of Louisiana - Lafayette1987 B.S. Computer Science, Central Washington University
Job Role(s) in Career Staff Programmer Senior Technical Staff Member Distinguished Engineer
Highlights of my career to date:
2010 – Present. GTS, Service Delivery, Virtualization & Distributed Server Management SSA Leader, DE
2001 – Distinguished Engineer, STG, Software Architecture & Strategy
1999 - STG, Chief Architect for IBM Linux Technology Center
1997 – Senior Technical Staff Member, SWG (PSP), Chief Architect, JavaOS
1992 – Joined IBM, SWG (PSP), OS/2 Workplace Shell Dev, Staff Programmer
Senior Technical Staff Member Path
© 2013 IBM Corporation20
April 17, 2013
Distinguished Engineer – Susan Schreitmueller
Job Role(s) in Career S&D (Advanced Technical Support),
STG Austin Power System Development,
Client Care, CEEMEA – CTO, Technical Director ATS – MENA, WW
Chief Client Advocate Storage
“Whether you think you can or whether you think you cannot – you are usually right.” Henry Ford
Highlights of my career to date:Appointment to Distinguished Engineer CTO of CEEMEA and Director of Technical Services MENAAppointment to AcademyAppointment to Academy Leadership Team.
What makes my career special? I got my start in the military. I think this experience uniquely qualifies me with a ‘can-do’ attitude. Nothing like
having 20 year old equipment – erecting a control tower in the middle of nowhere and having 20 airplanes needing to land! I take the Apollo 13 approach – this is what we’ve got in the ship so how are we going to make it work. When I started in IT my ultimate goal was to work for IBM. I started as a B-9 and saw a promotion announcement to DE for a colleague. I immediately saw the influence and ability to make a difference and said – what is that and how do I become one?
Joined IBM1976
LocationDallas, Texas, USA
Follow meRovrAllOvr on twitter and Linked In
Highlight quote
How do I add value to my clients?I try very hard to look at each client’s challenges from their viewpoint. I don’t condone ‘us against them’ . I
don’t sell hardware and software – I define and promote solutions to business problems. Speeds and feeds are not as important as a solution that works, every time – ALL the time. Business continuity, serviceability and availability are key as well. When a client has an outage - I take it personally. I also believe that as a DE there is no ‘they’ – no calvary... it is up to me to own and drive solutions to obstacles and to create a climate of positive change and improvement.
Degree obtained:University of South Florida Bachelors Information TechnologyJones University Bachelor Business AdministrationNOVA University - post Graduate work AMEDA College – Master Information Technology
Senior Technical Staff Member Path