© 2010 VMware Inc. All rights reserved Confidential VMware End User Computing VMware View 5: Your Cloud, Your Desktop, Just Got Better
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© 2010 VMware Inc. All rights reserved
Confidential
VMware End User ComputingVMware View 5: Your Cloud, Your Desktop, Just Got Better
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OSOS USERSUSERS
DEVICESDEVICES APPSAPPS
User Requirements are Dynamic and Diverse
ACCESS:U.S. Employees Survey 37% use do-it-yourself tech97% carry > 2 devices
DEVICES:2010 Shipments Tablets + Smartphones > PC2015 shipments1.1B cell phones, 300M tablets
APPS:2015 Mobile App Market $38B
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IT Challenges
OSOS USERSUSERS
DEVICESDEVICES APPSAPPS
BUDGET
BUDGET
USERS
USERS
COMPLIA
NCE
COMPLIA
NCE
BUSINESS
BUSINESS
STUCK IN A
VICIOUSSPIRAL
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Breaking the Cycle: How to Make Things Better
Improve what you have now
Rationalize and re-invest savings
Embrace the Cloud
Exploit increasing marginal returns
to accelerate
Escape to Your Cloud
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VMware EUC Platform for the Post-PC Era
CONNECTCONNECTMANAGEMANAGESIMPLIFYSIMPLIFY
DesktopService
App CatalogService
DataService
Secure UniversalAccess
Users, Apps, Data Policies
UniversalServices Broker
End Users
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Where are We Headed for the User?
My Apps, My Files, Native Device ExperienceMy Apps, My Files, Native Device Experience
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\
Improve what you have nowPrepare to Break Out
Better Desktops,Better Applications
View 5
ThinApp
Horizon
AppBlast
Octopus
Social Apps
View 5View 5
ThinAppThinApp
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The Desktop as a Managed Service
CONNECTCONNECTMANAGEMANAGESIMPLIFYSIMPLIFY
DesktopService
Secure UniversalAccess
App CatalogService
DataService
Users, Apps, Data Policies
View Broker
End Users
ViewThinApp
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Introducing VMware View 5
Industry leading desktop virtualization solution delivers:
•The best end-user experience across the LAN and WAN
•The easiest solution to deploy and manage desktops
•The lowest desktop total cost of ownership
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• Increase security and ensure compliance• Reduce desktop costs up to 50%• Desktop management efficiency• Simplify and automate IT tasks
• Zero downtime infrastructure• Responsive and agile infrastructure• On-demand resources
VMware View Delivers Benefits
• Reduce end-user downtime• Increase access flexibility• Better desktop availability• Desktop DR and backup
End User FreedomMy cloud on the go
Cloud InfrastructureAlways on, always
responsive business
IT ControlSecure and control
your cloud
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VMware View Use Cases
State/Local Education
2121 2121
Financial Services
Federal Gov
RetailHealthcareHealthcare
Business Process Desktop
OS Migration
Application Compatibility
Always On Desktop
Follow Me Desktop
ROBO
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Summary: What’s New in View 5
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User Experience
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New protocol settings configurable in GPO
Client Side Caching on or off
Build to lossless on or off
Default CODEC optimization for fonts
Can reduce bandwidth up to 75%
Increased scalability over WAN for better user experience
Higher user density on WAN links
Customizable experience based on user, use case, available conditions
PCoIP Optimization Controls
Gain control of user experience performance requirements
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When to use Lossless vs. Perceptually Lossless
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QoS for high quality VOIP
Follow me desktop and communications
Seamless end user experience to increase productivity
Leverage existing investments - no additional purchase
View Media Services for Unified Communications
Integrated and scalable UC and virtual desktop solution
Seamless UC integration via View APIs
Integrated call control within desktop
Separation of VOIP encoding and decoding at client media engine
Direct point to point call connection
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Easily enable 3D apps for users
Eliminate need to purchase physical GPUs or special client devices
View Media Services for 3D Graphics
Enabling richer graphics and applications for end users
Non-hardware accelerated 3D graphics
Support for DirectX 9 and OpenGL 2.1
Support for Aero and Office 2010
Acceptable WAN performance up to 100ms
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Seamless user experience
Reduce user disruption and downtime
Improve user experience, no user intervention required
PCoIP Continuity Services
Automatically reconnect user sessions
Auto detects loss in connectivity
Auto reconnects session within 30 seconds
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Management
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Reduce desktop costs (TCO)
Enable lower cost floating desktops
Better user experience
Improve performance with faster log in times
View Persona Management
Efficiently Preserve Settings and Data
Just in time retrieval of user persona
No infrastructure required
Maintain personalization between sessions
No dependency on Roaming Profiles
Support for Win 7, Vista, XP
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Enable performance monitoring
Proactively troubleshoot issues
Quick issue resolution
Easily integrates with existing tools
PCoIP Extension Services
Gain insight for troubleshooting and issue resolution
Per session statistics to monitor protocol performance and network impact
23 statistics available in 4 categories
Supports WMI based tools
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Platform
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Integration with vSphere 5
Revolutionize desktops and enable cloud computing
Dynamic allocation of optimized compute resources on-demand
Elastic resources quickly scale up and down to respond to changing business requirements
Simplify business infrastructure and standardize on a single easy to deploy platform
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Getting Started
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As Heard from Desktop Virtualization Customers
Standardize key steps to successful adoption
What experiences are common and uncover unique ones
Feedback on what is and is not working in the real world
Interviewed over 50 customers worldwide
The adoption journey is based on real customer experiences to help ease the adoption process with key steps to avoiding common pitfalls and leveraging best practices.
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RINSE & REPEAT
3 Key Steps to Adoption
Solution Assessment
Pilot Production
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Solution Assessment
1.Identify the business trigger > what is the catalyst for change
2.Map trigger to the solution and develop business case
3.Define sponsorship, ownership and work team
4.Baseline current performance
5.Audit environment, users, applications, skillset
Solution Assessment
Pilot Production
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The Follow Me Desktop
Enable easily managed and accessible desktops for the on campus end user
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The Business Process Desktop
Delivering easily managed and integrated desktops for all agents.
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Tips for Getting Started on the Right Foot
FocusEngage with management to define need,
benefit, budget.
Team Dynamics
Engage with cross functional teams early to gain support…
PerceptionEducate key constituents on the solution,
requirements and benefits
EnvironmentRun an assessment to uncover any
environmental landmines
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Pilot
1.Design and document the solution architecture prototype
2.Define and approve project milestones
3.Roll out to < 200 users for controlled testing
4.Watch for business and technical obstacles that can stall production
5.Monitor & Tune Performance
6.Identify metrics for value reporting
Solution Assessment
Pilot Production
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Pilot: Technical Best Practices
Server
Image Design
Storage
Network
Apps
End Users
Build on server virtualization skills and add desktop virtualization skills
Optimize images for virtual deployment
Design storage for scalability and performance (IOPS, spindles)
Consider LAN, WAN, Wireless, Remote and Home networks QoS or SLAs.
Virtualize and stream as many as possible
Involve them in planning and testing
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Pilot: Business Best Practices
Expectation Focus on OPEX savings and tie benefits to business initiatives
Process Redefine process to work with, not against virtualization
Change Management needs to be the first users. Advertise internally and provide incentives
End Users Engage them early, include in testing and partner for evangelism
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Pilot: Example of Metrics for Reporting
Reporting value is KEY to demonstrating results and justifying investment
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Production
1.Expand pilot to remaining users in use case
2.Leverage pilot users to evangelize and educate
3.Monitor, Optimize and Tune for scale
4.Transition deployment to IT Operations
5.Report value from metrics tracking
6.Apply learnings to physical environment
7.Expansion to address other business triggers
Solution Assessment
Pilot Production
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Reporting Value: Real Results from Real Customers
Increase teaching time by 90 hours per teacher per year!
Decrease acquisition integration time from 3 months to < 3 days!Provision in
under 2 minutes
Instant virus remediation
50% reduction in desktop TCO
Session portability for clinicians
Support 40% more machines with same staff
92% reduction in login time
96% reduction in user downtime for re-imaging
Cost avoidance of new datacenter
Reduce real estate needs and costs
Quick response time to changes
Secure access for all employees
© 2010 VMware Inc. All rights reserved
Confidential
The End
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Appendix – Customer Examples
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Remote Clinical Imaging
All the applications they need are right there at their fingertips, giving them a more global
picture of their patients than ever before.”
Cathy Crowley – CIO , Columbia Memorial
Hospital
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High Performance at a Distance
“We’ve been able to build a system that is completely dynamic,
manageable and scalable and deliver it
thousands of miles away.”
Josiah Becker, Systems Support Analyst
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