© 2010 IBM Corporation IBM Smarter Cities 2012 Ferdinando Pollice.

© 2010 IBM Corporation

IBM Smarter Cities 2012

Ferdinando Pollice


Le “Città” sono diventate il cuore del dibattico economico e politico degli ultimi anni.

0

1000

2000

3000

4000

5000

6000

7000

1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060

Popula

tion (

mill

ions)

Urban Population Rural Population

Water

Municipalities lose as much as 20% of their

water through leaks.

A blackout in the Northeast of the US affected over 55 million

people.

Transport Energy

A major traffic jam in China caused gridlock for 60 miles

and lasted ten days

Urban population growth expected to continue

The city criticalities, will be stressed even more with the growing population and the aging infrastructure

It’s time to act !


I building block della strategia “Smart City” poggiano su 3 pilastri

3

Instrument the Physical WorldInstrument the Physical World

New DataNew Data

Interconnect for Business ContextInterconnect for Business Context

Derive Intelligence through Industry-specific AnalyticsDerive Intelligence through Industry-specific Analytics

New InsightsNew Insights

Business Intelligence & Performance Management

Advanced Analytics and Optimization

Event DetectionEvent Detection InvestigationInvestigation Control CenterControl Center

Event: Excess ph detectedDate time: 4/12/10 07:45Location: Location #1Measurement Value: 5.3Investigate MonitorView Details

AdministrationAdministration Daniel G. HernandezProfile Logout

Location 1 pH Monitor

Add Measurement

Add Measurement

Location 1 Temperature (C) Monitor

Location 1 Summary Information

Date Description SeverityType

4/12/10 Ph levels dangerous HighPh High

4/12/10 Temperature freezing MedTemp. Low

Ph levels dangerous HighPh High

Loc # StatusWO #

1 Active111298

1 Closed111200

1 Closed111195

Location 1 Event History

4/12/10

Work Order History

Location 1 Temperature Monitor

Assigned To

C. O’Connor

M. Morneault

J. Shortley

Detail

Detail

Detail

Add Measurement

AssetOptimization

Supply ChainOptimization

Production ProcessOptimization

PhysicalInfrastructure

Il mondo fisico si fonde con quello digitale …generando valore

© 2010 IBM Corporation44

Telefoni e telecamere consnetono di documentare incidenti, danni, criminalità

1 billionRFID tags installate nell’intero eco-sistema

30 billionDelle nuove automobili conterrà dispositivi in grado di registrare informazioni di viaggio

85%

Instrumented Interconnected Intelligent

Oggi siamo in grado di raccogliere informazioni praticamente da ogni cosa


Public Safety

Government Administration

Education

Healthcare

Transportation

Energy & Utilities

Social Services

Governance

Turismo e Beni Culturali

Una città più intelligente è in grado di interconnettere sistemi e servizi, governandoli in modo integrato e incontrando le esigenze di Cittadino,

Sfide • Crescita popolazione :

• Anziani • Immigrati • Flussi Turistici

• Riduzione risorse • Rischi ambientali

Opportunità • Diffusione tecnologie :

• Mobilità • Rete • Sensori

• Sostenibilità • Federalismo, nuovo codice PA, Fondi Europei


Tuttavia gli Amministratori cittadini si trovano a lottare giornalmente con esigenze spesso contrapposte

Structural / Tactical Strategical Vision

•Road bumps

•Traffic Congestion

•Pollution

•Aging Infrastructures

•Security

•Citizen’s complain

•Transportation

•Environment

•Citizen Services

•Governance

•Competitiveness

Bottom line it’s a funds and focus contention

VS


Nella realtà odierna, lo sviluppo, la pianificazione e la gestione, non può prescindere da un elevato livello di collaborazione tra il Governo, l’Amministrazione Locale e la Comunità

GOVERNMENT

Energy

LaborState

Agriculture

Commerce

Defense

Housing

Justice

Education

Healthcare

Treasury

Transportation

GOVERNMENT

20TH CENTURY GOVERNMENT 21ST CENTURY GOVERNMENTNon-government Organizations

Universities

Private Sector Communities

Other Countriesand Governments


Una città è costituita da Sistemi interdipendenti e quando parliamo di sostenibilità ambientale questa interazione è ancora più forte. Sarà quindi necessario sviluppare una visione complessiva del problema che includa tutte le componenti : acqua, traffico, energia.

Water

Energy

Chemicals

Carbonemissions

Congestion

Publictransportation Smart home

Carbonemissions

Energysources

Energy grid

Energy

Noisepollution

Smart waterL’impiego di tecnologie per il monitoraggio e la gestione consente di ottimizzare la disponibilità, la distribuzione, l’utilizzo e la qualità dell’acqua e dei Sistemi ad essa correlati

Smart trafficE’ possibile usare modelli previsionali in tempo reale e sistemi di pagamento dinamici per ridurre la congestione del traffico con positivo impatto sui sistemi correlati

Smart energyL’analisi dei consumi puntuali consente di fornire prodotti e servizi personalizzati che aiutano a migliorare l’efficienza a partire dalla sorgente di energia e giù lungo la rete fino all’utente finale


“Effective public governance helps to strengthen democracy and human rights, promote economic prosperity and social cohesion, reduce poverty, enhance environmental protection and the sustainable use of natural resources, and deepen confidence in government and public administration.”

Organization for Economic Cooperation & Development

Il pianeta è connesso : economicamente, socialmente e tecnicamente.

I Governi devono pianificare e gestire problemi e sfide locali ma con la piena consapevolezza di quanto accade a livello globale.


Smarter Planet Solution Progression PathSmarter Transportation – Metropolitan Passenger and Roads

Un

iqu

e v

alu

e d

elivere

d

Relative scope and complexity of change

Optimizing network capacity, creating new revenue streams, gaining deep insights, while enhancing customer experience

Build an Integrated Transportation System

Optimize Capacity Across Multiple Modes

Prepare for Smarter Transportation1 2 3

Value realized

Enhancing data management capabilities to improve transport operations

Integrating key processes to improve operations, insight and customer experience

MaturityModel

AssessmentGBS Consulting

Enterprise Asset Management, MROGTS, Tivoli MAXIMO

Performance Management Dashboards

COGNOS

Route & Schedule Optimization

ILOG

Real Time Monitoring of

Network + Infrastructure Tivoli Netcool

Smart Vision Suite (Formerly DVS SSS)

GTS, BAO

Integrated Fare Management

ConsultingSystems

Integration

Traffic Data Visualization ILOG JVIEWS

Road User Charging

Highway, Bridge and City Wide

TollingConsulting

Systems IntegrationApplication IntegProject Manage

Traffic Prediction- Bus Arrival- Dynamic Tolling- Traveler Info- Decision Support

• Increased sales and profitability• Improved customer loyalty• Increased situational

awareness across the entire transport network

• Efficient resource management• Improved financial reporting• Improved Return on Assets

• Ability to predict conditions before they occur

• Reduced network congestion• Improved citizen satisfaction

Security Risk AssessmentGTS

Enabled by the IBM Government Industry Framework

Un’approccio smart alla sostenibilità deve necessariamente poggiare su alcuni principi basilari :

MisurabilitàDefinizione Obiettivi ( Realistici )Consenso e partecipazione

Definizione ObiettiviL’amministrazione deve porsi obiettivi precisi numerici e temporali che consentano un chiaro riscontro sullo stato d’avanzamento del programma

ConsensoLa popolazione e le istituzioni ( sia pubbliche che private) che afferiscono al territorio, devono, non solo condividere ma far propri gli obiettivi che la città si è posta. Una efficace comunicazione e la possibilità di accedere alle informazioni sui progressi è cruciale

MisurabilitàL’amministrazione deve definire quali parametri vuole mettere sotto controllo e, pre ciascuno di essi, misurare il valore corrente ( baseline) e poi instaurare un sistema di misurazione ( continuo o discreto) che permetta, nel tempo, la valutazione delle azioni intraprese

I parametri saranno correlati ad altrettante azioni


Alcuni esempi di cose realmente fatte e funzionantiPatterns for Leveraging Information, Anticipating Problems, Coordinating Resources

City of Dubuque

real-time monitoring pilot achieves

6.6% decrease in water consumption over 9-week

period

Analyzing data to perform proactive

maintenance, DC Water &

Sewer Authority achieves ROI of

629% in 2 months

Rio de Janeiro, automated alerts of changes in flood and landslide forecast to

reduce reaction times in emergencies

Las VegasMetro Police turned

to IBM for help in improving public safety through analyzing data to recognize patterns

Utah Department of Workforce

services accommodates a 50% increase in

caseload

Singapore Land Transport Authority

can forecast trafficconditions

up to 60 minutes into the future to help

prevent traffic congestion

Metropolitan Police (UK) utilized social network analysis

to dismantle an organized crime group, making over 140 arrests with 70%

conviction rate

The City of Madrid

Emergency Response Agency improves

response time by 15%

Model City Mannheim smart grid

framework shifts up to 8% of energy demand to off-peak, and reduces consumer costs

up to 5%

Model City Mannheim smart grid

framework shifts up to 8% of energy demand to off-peak, and reduces consumer costs

up to 5%

Alameda County Social Services

realizes $24 million in savings due to fraud

and waste reductions, a 631% return on

investment


The Bolzano’s

Living Safeproject

Abitare Sicuri/Sicheres Wohnen

Nicola Palmarini Manager IBM Human Centric Solutions Center Europe

2012 Computerworld honor award


The Population Is Growing, with the Aged Representing a Greater Majority

Source: New demographics shaping a prosperous future as countries age, Booz&Co, 2011


So what?

Population ageing is already having major consequences and implications in all areas of day-to-day human life, and it will continue to do so.

In the economic area, population ageing will affect economic growth, savings, investment and consumption, labour markets, pensions, taxation and the transfers of wealth, property and care from one generation to another.

Population ageing will continue to affect health and health care, family composition and living arrangements, housing and migration.

Second World Assembly on Ageing Madrid, Spain 8 -12 April 2002

The aging process of the population Bolzano: the average age has reached 44.01 years. People aged 65 and over were 22.6% of the inhabitants of the city: one in five has more than65 years The aging index, which measures the ratio between young and old showed the value of 158.8:for every 100 young people there are 159 Ultra 65-year-olds

The replacement index, which measures the ratio of the population about to exit the labor force and one that is about to enter is equal to 144.7 every 100 people who are about to enter the workforce there are 148 who are out


Customer challenge

Age

Budget

Pain 1: growht of a “healthy” aged communityToday residents people in Bolzano over 75 years of age are 22,5%This data will grow double digit in the next 10 years with a peculiarity: due to modern cure methods most of this population will be healthy, so that the point is how to take care of a growing mass of users?

Pain 2: budget and resourcesThe City budget presumebly will remain the same. This means that in the next 10 years the city will not have anymore resources to care about, like cultural service or transportation because most of the budget will be invested to take care of the growing aging population.

Pain 3: maintain a quality of servicesAt the same time, the same amount of local operators will have to care about more and more people. This is due to the fact that an average healty person will suffer of side deseases like light dementia or pre-alzheimer or light cardiac pathologies. Furthermore, people will suffer from a pathology with no cure in the contemporary medical prescriptions: loneliness.

Pain 4: extend services without extending the costsIs finally sustainable a figure in which as the resources remain the same is also possible to extend the number of assisted population?


Uniquely among care and support interventions, telecare can prevent or delay both the need for care, and the financial and personal costs of care provision:

→Telecare can prevent or delay the need for more complex interventions or deterioration in a person’s condition;

→Telecare can be a more cost effective option for meeting care needs, potentially reducing the need for formal care;

→Telecare has also been shown to improve the quality of life of users, providing reassurance and peace of mind.

The way to Smarter Care: telecare (IOC)

Source: Telecare Ready: Creating a universal entitlement to telecare, James Lloyd, June 2011, www.strategicsociety.org.uk


IBMServer

IBMServer

IBMData Storage

IBMData Storage

EvolinoEvolino ZigBeeControl Box

ZigBeeControl Box

ASSBBozen

Control Room

ASSBBozen

Control Room

ASSBBozen

Patrol Personal

ASSBBozen

Patrol Personal

EvomobiUser’s

Mobile Device

EvomobiUser’s

Mobile Device

Macro components

End-user’s home

IBMServer Farm

Remote coachingBozen Social Service Office

Relatives

End-user on mobile

HTTP(web dashboard)

SMS & Email Notifications

IBM MQTT

IBM MQTT

IBM Lotus Expeditor

MicroBroker

IBM Lotus Expeditor

MicroBroker


IBM Web Dashboard

On line view of current situation of the “environment” accessible

from a PC or mobile device via Internet with Web access


IBM Mobile Dashboard in Augmented reality

Alerts and information also available with an “augmented reality”mobile dashboard application for workforce


The graph shows a correlation between the home occupant's sleep pattern, their daily routine and the safe level of carbon monoxide (CO) within their home.

Having regular scheduled meals prove that the user is active and ingood and healthy shape; He/she shows no loss of appetite.

A missing reading or an irregular behaviour can show potential stomach diseases or digestive distrubances

The CO level is very low and stable while the person is asleep and there is little or no activity in the home.

The level of CO noticeably rises when the person wakes up and uses the kitchen for breakfast.

The level drop again and rises around noon for lunch. The pattern is then repeated in the evening.

#3 data vs other parameter

CO then fall back to the very low level again once the occupant goes to bed at night.

Source: IBM


The cognitive and motor skills of the participants have been verified by the results of 24 ex-ante tests (start of the project, the delivery device) and ex-post (end of project to withdraw devices)

Both cognitive and motor skills prove that:

―50% of participants showed an improvement or at least remained stable

―In particular, 80% of HomePC users showed an improvement

Results related to “Cognitive an motion capabilities”

Source: Comune di Bolzano, IBM, ASSB, Evocare


Grazie

© 2010 IBM Corporation IBM Smarter Cities 2012 Ferdinando Pollice.

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