2009 Athula Ginige – AeIMS - Australia Engineering for the new World: Information and Communication Technologies and Social Transformation Professor Athula Ginige Professor Athula Ginige School of Computing and Mathematics University of Western Sydney Australia Talk Given to IESL – NSW Chapter – October 2009
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2009 Athula Ginige – AeIMS - Australia Engineering for the new World: Information and Communication Technologies and Social Transformation Professor.
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2009 Athula Ginige – AeIMS - Australia
Engineering for the new World:Information and Communication
Technologies and Social Transformation
Professor Athula GinigeProfessor Athula GinigeSchool of Computing and Mathematics
University of Western SydneyAustralia
Talk Given to IESL – NSW Chapter – October 2009
2009 Athula Ginige – AeIMS - Australia
What is Engineering
Ref: PROFESSIONAL RESPONSIBILITY: THE ROLE OF ENGINEERING IN SOCIETY, S.P. Nichols and W.F. Weldon, Center for Electromechanics, The University of Texas at Austin, USA
2009 Athula Ginige – AeIMS - Australia
Evolution of Engineering Disciplines
Civil EngineeringCivil EngineeringLeads back to 3000 BC
Mechanical EngineeringMechanical Engineering Leads back to 100 BC
Electrical EngineeringElectrical Engineering Leads back to 1900
Telecommunication EngineeringTelecommunication EngineeringLeads back to 1840
Software EngineeringSoftware Engineering
Early stages - 1955, As an Engineering Practise 1970’s
Web EngineeringWeb EngineeringIn the Process of Making the history
2009 Athula Ginige – AeIMS - Australia
Branches of Engineering
2009 Athula Ginige – AeIMS - Australia
Since 2000 ICT is changing many things
Athula Ginige, UWS
Computing PowerComputing Power
Athula Ginige, UWS
Storage Capacity and BandwidthStorage Capacity and Bandwidth
Electrical andElectromagnetic
Optical
X 10 to 10000
Athula Ginige, UWS
The InternetThe Internet and the World Wide and the World Wide WebWeb
Machine tools with build in intelligence Robots NC Machines
Drastic reduction in set up time
This made it possible to go for small batches which reduced the inventory cost and increased the scheduling flexibility.
2009 Athula Ginige – AeIMS - Australia
Intelligent Processing of Information
Word of mouth• Very limited in access• Information is enriched
and customised. Books• Much wider access• Information was
passive Computers• Global access• Information can be
enriched and customised
2009 Athula Ginige – AeIMS - Australia
Make and Sell vs Sense and Respond
Characteristic Make and Sell Sense and Respond
Mindset Business as an efficientway of making andselling to a well definedmarket segment
Business as an adaptivesystem for responding tounanticipated requests inunpredictable environment
Example Rail System Taxi Company
Know-how Embedded in products Embedded in people andprocesses.
Process Mass Production Mass Customisation
OrganisationPriority
Efficiency andpredictability
Flexibility andResponsiveness
Profit focus Profit margins onproducts and economiesof scale
Return on investment andeconomies of scope.
2009 Athula Ginige – AeIMS - Australia
Working across Silos
CURRENT:Organization-Centric “Silo”Access
GOAL:User-Centric Access
2009 Athula Ginige – AeIMS - Australia
Process based OrganisationsCust
om
er
Request
Cust
om
er
Sati
sfact
ion
ManagementProcesses
Core
Pro
cess
es
Support Processes
2009 Athula Ginige – AeIMS - Australia
Task based to Process based - Example
Major Business Processesused at AMP1.Customer Order Processing2.Programming Job3.Production4.Despatch Finished Goods5.Purchases6.Marketing7.Prototyping8.Inventory Control9.Purchase Return10.Goods Return
11. Customer Queries12. Accounts Receivable13. Accounts Payable14. Staff Recruitment 15. Payroll 16. Training17. IT support process18. QA and Inspection 19. Auditing20. KPI reporting
Business Process Business Process Re-engineeringRe-engineering
Business Process Business Process Re-engineeringRe-engineering
System System ImplementationImplementation
System System ImplementationImplementation
UserUser Training Training
UserUser Training Training
Business StrategyBusiness StrategyBusiness StrategyBusiness Strategy
2009 Athula Ginige – AeIMS - Australia
Roadmap for beyond eTransformation
Integrated Enterprise
Process-oriented Organisation
Collaborative Organisations
Ubiquitous Organisations
Learning and Knowledge based
Organisations
…………
2009 Athula Ginige – AeIMS - Australia
People – Technology – Tasks Systems
Technology
Machinery and Information Systems
Tasks
People
Organisations and Organisation Structures
Processes
External Factors
Ex
tern
al F
ac
tors
External Factors
2009 Athula Ginige – AeIMS - Australia
1850 1970
Agricultural SocietyAgricultural Society Industrial SocietyIndustrial Society Information SocietyInformation Society
20001750
Social Transformation
2009 Athula Ginige – AeIMS - Australia
Engineering for the new World
Ref: PROFESSIONAL RESPONSIBILITY: THE ROLE OF ENGINEERING IN SOCIETY, S.P. Nichols and W.F. Weldon, Center for Electromechanics, The University of Texas at Austin, USA