2006 Prentice Hall, Inc. 10 – 1 Operations Management Chapter 10 – Human Resources and Job Design 2006 Prentice Hall, Inc. PowerPoint presentation to accompany PowerPoint presentation to accompany Heizer/Render Heizer/Render Principles of Operations Management, 6e Principles of Operations Management, 6e Operations Management, 8e Operations Management, 8e
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PowerPoint presentation to accompanyPowerPoint presentation to accompany Heizer/Render Heizer/Render Principles of Operations Management, 6ePrinciples of Operations Management, 6eOperations Management, 8e Operations Management, 8e
The objective of a human resource The objective of a human resource strategy is to manage labor and strategy is to manage labor and
design jobs so people are effectively design jobs so people are effectively and efficiently utilizedand efficiently utilized
1.1. People should be effectively utilized People should be effectively utilized within the constraints of other within the constraints of other operations management decisionsoperations management decisions
2.2. People should have a reasonable quality People should have a reasonable quality of work life in an atmosphere of mutual of work life in an atmosphere of mutual commitment and trustcommitment and trust
Adding more variety to jobsAdding more variety to jobs
Intended to reduce boredom Intended to reduce boredom associated with labor specializationassociated with labor specialization Job enlargementJob enlargement
Psychological Components Psychological Components of Job Designof Job Design
•Human resource strategy requires Human resource strategy requires consideration of the psychological consideration of the psychological components of job designcomponents of job design
•Hawthorne Studies introduced Hawthorne Studies introduced psychology into work placepsychology into work place
•Jobs should include the following:Jobs should include the following:• Skill varietySkill variety• Job identityJob identity• Job significanceJob significance• AutonomyAutonomy• FeedbackFeedback
Pneumatic drill (50 ft)Pneumatic drill (50 ft) 8080 Ear protectionEar protectionInside sports carInside sports car || required if required if (50 mph)(50 mph) Vacuum cleaner (10 ft)Vacuum cleaner (10 ft) 7070 exposed for 8 exposed for 8Near freewayNear freeway Speech (1 ft)Speech (1 ft) || or more hours or more hours
6060 IntrusiveIntrusivePrivate business officePrivate business office ||Light traffic (100 ft)Light traffic (100 ft) Large transformer (200 ft)Large transformer (200 ft) 5050 QuietQuiet
||Minimum levels, Chicago Minimum levels, Chicago 4040 residential areas at night residential areas at night Soft whisper (5 ft)Soft whisper (5 ft) ||Studio (speech)Studio (speech) 3030 Very quietVery quiet