- 1 - © Minder Chen, 2007 MBA 731 • Business Systems Analysis and Design – Business » Inter-enterprise, Enterprise, Department, Group, etc. – Systems » Business Processes, Information Systems, Computer Software Applications – Analysis » Requirements, What? – Design/Redesign » Solution, How?
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- 1 -© Minder Chen, 2007
MBA 731
• Business Systems Analysis and Design– Business
» Inter-enterprise, Enterprise, Department, Group, etc.
– Systems» Business Processes, Information Systems, Computer
Software Applications
– Analysis» Requirements, What?
– Design/Redesign» Solution, How?
- 2 -© Minder Chen, 2007
Purposes for BSAD
• Building Information Systems– Custom-Build vs. Outsourcing
– Insourcing vs. Outsourcing
– On-site, Near Site, Onshore, Near Shore, and Offshore
• Conducting Business Process Reengineering
• Deploying Enterprise Software Systems (ESS)
• Determining BPO outsourcing targets
• Analyzing and designing service systems
- 3 -© Minder Chen, 2007
Life Cycle
Stages: Planning Analysis Design Implementation
Problems/OpportunitiesRequirements
Soft/People Skills
SolutionsTechnologies
Technical Skills
Deliverables/Documentation
Methodology•Process (Life Cycle)•Techniques (Modeling) Data Process
UI
Feasibility Study
PrototypeCodingImplementationBuilding
UI: User Interface
Systems Development Life Cycle
- 4 -© Minder Chen, 2007
Water Fall Model
- 5 -© Minder Chen, 2007
Spiral Model
- 6 -© Minder Chen, 2007
6 Attributes of the Spiral Model
- 7 -© Minder Chen, 2007Kenny He
Why do we need analysis?
Activities During Applications Development
- 8 -© Minder Chen, 2007
Relative Cost to Fix an Error
- 9 -© Minder Chen, 2007
RiskManagement
Discipline
ProcessModel
TeamModel
ProjectManagement
Discipline
ReadinessManagement
Discipline
Models
Disciplines
Managing IT Projects: MSF
- 10 -© Minder Chen, 2007
Trade-Off among Features, Schedule, Resources
TimeC
osts
Scope, Functions
Quality
- 11 -© Minder Chen, 2007
Microsoft REJ
- 12 -© Minder Chen, 2007
The Business Assessment Roadmap.
• Microsoft REJ Methodology
- 13 -© Minder Chen, 2007
Identify Stakeholders
- 14 -© Minder Chen, 2007
Analyzing a System
Compensation for cross-selling has not established
People
- 15 -© Minder Chen, 2007
A Federation of Information Systems
Customer Relationship Management (CRM)
- 16 -© Minder Chen, 2007
Information Systems Triad
OperationalDatabase
InformationalDatabase
EnterpriseWorkflow
OLTP DSSEIS, CPMBI
Data Information
Knowledge/Document
Messaging Systems
Workgroup Workflow
Source: Sequent Computer Systems Inc., 1994
BusinessProcessWorkflow
OLAP
- 17 -© Minder Chen, 2007
Information System Applications
- 18 -© Minder Chen, 2007
4 types of business processes to improve your business
• People-intensive processes: Workflow, messaging systems.
• Decision-intensive processes: BI, Data warehouse,
• Document-intensive processes: Scanned images.
• System-intensive processes: B2B, EAI
Source: Forrester Research
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