Why This, Why Now? Mission: To develop world-class learners and responsible citizens Mission: To develop world-class learners and responsible citizens.
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Why This, Why Now?
Mission:Mission: To develop To develop world-class learners world-class learners and responsible and responsible citizenscitizens
Core Value:Core Value: Data Data Driven DecisionsDriven Decisions
Goal:Goal: Improve all Improve all student performance, student performance, enhance social, enhance social, emotional & behavioral emotional & behavioral developmentdevelopment
A framework for A framework for continuous continuous
improvementimprovement
Why are we doing this??Why are we doing this??
What’s Your What’s Your Definition of Definition of
Quality?Quality?Every organization Every organization
needs to needs to understand what understand what
quality is and what quality is and what it isn’t.it isn’t.
Changing Mindset…A paradigm is any set of rules or A paradigm is any set of rules or
regulations that defines regulations that defines boundaries and tells you how to boundaries and tells you how to behave. behave.
Paradigms help us get Paradigms help us get through the day, but they through the day, but they also can work also can work against us.against us.
Look at the words and name the colors you see. Don’t name
the words you read.
Theory, Process, & Tools
Theory
Tools
Process
Baldrige Criteria
CustomerCustomers have dynamic
needs and expectations
KnowledgeKnowledge comes from the rotating the
Plan-Do-Study-Act cycle
SystemsCustomers needs are
satisfied through purposeful activities or
Systems
VariationAll systems exhibit
Variation
PeoplePeople drive change
Planned ChangeContinuous improvement of
systems occurs through Planned Change
Foundation
Principles
The Systems Principle It is more productive to look for It is more productive to look for
solutions or improvements that take solutions or improvements that take the entire system into account, the entire system into account, including its customers and including its customers and suppliers (rather than a single suppliers (rather than a single subsystem)subsystem)
All parts of the system are related… All parts of the system are related… if a change is made in one part of if a change is made in one part of the system, the change will likely the system, the change will likely affect the entire system itselfaffect the entire system itself
Random Acts of ImprovementAim of the Organizatio
n
Goals and Measures
Aim of theOrganization
Aligned Acts of Improvement
Goals and Measures
GOALS
SchoolImprovement
Plan
Aligned Acts of Improvement
= Programs and processes
Performance ExcellenceAt All Levels…
StudentC l a s s r o o m
G r a d e L e v e lD e p a r t m e n t
S c h o o lD i s t r i c t
Alignment: The Starting PointGOALS GOALS
It’s About Alignment!
Can we get Can we get everyone everyone rowing in rowing in the same the same direction?direction?
Leadership Requires leaders to set and Requires leaders to set and
communicate direction communicate direction consistent with stakeholder consistent with stakeholder requirementsrequirements How do leaders set and How do leaders set and
communicate direction?communicate direction?
The Critical Role of Walking Your Talk
Simply put: “If the leader doesn’t get significantly involved with the effort, no one else will
take it seriously.”
Lotus DiagramAlignmentAlignment Systems Systems
ThinkingThinkingPDSA/PDSA/
Action Action ResearchResearch
Data-Data-Driven Driven
Decisions Decisions & &
MeasuremMeasurementent
ContinuouContinuous s
ImprovemImprovementent
Quality Quality ToolsTools
LeadershiLeadership/p/
Quality Quality LiaisonLiaison
StakeholdStakeholders & ers &
CustomersCustomers
Staff Staff DevelopmDevelopm
entent
What’s Been Done… ““Navigating change in uncertain Navigating change in uncertain
times” concept (Michael Fullan)times” concept (Michael Fullan) L to J (Lee Jenkins)L to J (Lee Jenkins) Contemporary School LeadershipContemporary School Leadership An overview of the Baldrige An overview of the Baldrige
frameworkframework Action Research and quality tools Action Research and quality tools
and processes (Susan Leddick)and processes (Susan Leddick) Groups: Beginners, Continuing, Pioneers…Groups: Beginners, Continuing, Pioneers…
Building …
Continue Action Research teamsContinue Action Research teams Utilize quality tools and the PDSA Utilize quality tools and the PDSA
process for data driven decisionsprocess for data driven decisions Continue to align student, Continue to align student,
classroom, school and District classroom, school and District actionsactions
Connect all employees to CSIPs Connect all employees to CSIPs and the District strategic planand the District strategic plan
Continue driving toward student Continue driving toward student ownership and accountability for ownership and accountability for learninglearning
Quality Level feedback Quality Level feedback Changes in Level Changes in Level
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Research LinksResearch Links
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