Why Connected Advising Matters in Higher Ed
Post on 11-Apr-2017
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The Future of Advising: Why Connected Advising
Matters
Laura A. Pasquini, Ph.D.
@laurapasquini@UNTCOI // @RoyalRoads
Western Oregon University:
Student Success Lecture Series
about.me/laurapasquini @LauraPasquini
Learning OutcomesAt the end of this lecture, I hope you will be able to: •Identify key trends in higher education that are impacting their advising practice.•Find resources and outlets to build a connected community for your advising practice.•Outline critical resources they can use to connect your campus for advising, for a holistic advising approach.
Resource http://bit.ly/connectacadv
Key Trends & Issues for Advising in Higher Ed
Reduced financial support to higher education
Linking funding to retention and completion
Higher education officials think too many of our decisions are not data driven
Meeting the needs of a changing, evolving & multi-dimensional student population
For higher education learning outcomes we need “to identify effective and robust strategies
that institutions can adopt to boost student motivation.”
(Liu, Bridgeman, & Adler, 2012)
US implementing outcomes based funding
http://www.insidehighered.com/news/2013/10/29/complete-college-america-report-tracks-state-approaches-performance-based-fundingInside Higher Education, 10/29/13
“The degree students truly can’t afford is the one they don’t complete, or that employers
don’t value.” ~ Arne Duncan, US Secretary of Education (July 2015)
Are we being truly innovative to meet the needs of our learners with design and delivery
of higher education?
Six Design Principles for Student Success: Survey of Entering Student
Engagement
http://www.ccsse.org/sense/survey/survey.cfm
http://www.youtube.com/user/CCCSEVideo
Center for Community
College Student
Engagement
National Survey Student Engagement 2013
“In fact, only 40 percent of students identified an adviser as their primary source of academic advice; others turned to friends, family and professors. This is “concerning,” the report says, given the importance of advising in student success.” [U.S. Example]
http://www.insidehighered.com/news/2013/11/14/nsse-2013-measure-student-engagement-and-learning-outcomes#ixzz2kdHFYeq4 Inside Higher Ed
Listens to concerns
Available when needed
Helps understand academic policiesInforms about academic support
Helps with special opportunitiesDiscusses career interests post grad plans
“Next Killer App”Optimizing student success is the “killer app” for analytics in higher education. Intelligent investments in optimizing student success garner wide support and have a strong, justifiable return on investment (ROI). Moreover, improving performance, productivity, and institutional effectiveness are the new gold standards for institutional leadership in the 21st century. Enhanced analytics is critical to both optimizing student success and achieving institutional effectiveness.Building Organization Capacity for Analytics
EDUCAUSEDonald M. Norris and Linda L. Baer http://www.educause.edu/library/resources/building-organizational-capacity-analytics
Impact to Academic Advising in Higher Ed
Culture of change in our institutions
Leadership vision for learning & support
To align technology with campus strategic plans and goals
Reduction in resources & increase need for support
Interest in holistic advising models across depts/units
Push to move online/blended advising model
The Reality
“Students experience an increasing need for connectivity and digital access to excel beyond the higher education learning environment. They must access and interact with information, learning materials, and colleagues from around the globe.”
Implications for use of technology in advising 2011 NACADA National Survey
What expectations do our learners have for advising?
Innovation in Higher Ed
What will the future of academic
advising look like?
Questions for the future of advising…• What is the role of the advisor in higher
education?
• What will advising look like in 10 years?
• What kind of advising profession do I want to participate in?
• How will I contribute to the change and development of how advising is organized?
A Vision, Not a Prediction
The future of academic advising will have both impact and relevance to how higher education evolves:
1.Advisor Interaction with Learners
2.Advisor Influence at their Own Institutions
3.Advisors Integrated into Academia
(Lowenstein, 2013)
Advisor Interaction with Learners: Collaboration
• Relationship and Roles
• Locus of Learning
• Connect to Meaning
“I just need help picking a few classes for next
semester”
Self-authorship is a strong basis to advance
learning outcomes, prepare our students,
and include reflection for our learning experience.
(Baxter Magolda, 2004)
Larry Johnson, NMC
Tell Me About It
30
#ugstSTORY
31
Live Tweets to take Notes
32
Critical Thinking
Flickr photo c/o furiousgeorge81
• Administrative support
• Evaluation the advising “workflow”
• On-going training & development
• Mentoring initiatives
• Holistic advising on campus
• Advisor learning networks
Practical Applications
Advisor Influence at Your Own Institution:
Involvement
• Relationship and Roles
• Locus of Learning
• Connect to Meaning
Flickr photo c/o dsearls
The Advising Profession
Communities of Practice (Wenger, 1999)
Mentoring
@catspyjamasnz
What is a hashtag good for?
Give & Get Support
Develop a Community
Practical Applications• Taking on Leadership
Roles
• Evaluation of Academics
• Life-Long & Continuous Learning
• Student Success is Recognized
Advisor Integrated Into Academia:Advising as a
Discipline
• Teaching Scholarship
• Research Scholarship
• Service Scholarship
How is Academic Advising Viewed on
Campus?• Student Experience & Commentary
• Unit Involvement & Collaboration on Campus
• Program Evaluation
• Self-Assessment of Advising
• Administrative Expectation
Advising is Not a Service
(Hemwall & Trachte, 2005)
Cox & Richlin, 2004
Advising & Faculty Integration
Advising as a “faculty position” would encourage:
• Innovative Thinking
• Research Development
• Contributing the Canon
• Interdisciplinary Studies
• Idea Generation & Debates About Practice
Advising & Research
• Advising Learning Outcomes
• Student Portfolios & Artifacts
• Students are Partners in Advising Assessment
Assessment for Applied Research
For Academic Advising…
“Assessment is the process through which we gather evidence about the claims we are making with regard to student learning and the process/delivery of academic advising in order to inform and support improvement”
(Campbell, 2008)
Advising Assessment Reflection
Establishing Goals for Assessment•What do you know?•What do you want to know?•Who can help you assess?•Who are your institutional stakeholders?•How does this connect to your:
• Advising goals/outcomes?• Institutional Strategic Plan?
Desired Attributes for Technology in Advising
2013 Technology in Advising Use in Higher
Education
What is your “ideal
technology in advising practice”?
Integrative Systems for Advising
“An integrated system that includes advising notes, degree audits, appointment scheduling, a communication system with students that also documents those communications in the student's advising file, and incorporates all records regarding students' academic status (e.g. good standing, probation, etc.).”
“Streamlined technology usage. Right now, there are at least 4 systems we use daily (E-mail, PeopleSoft, DegreeWorks, Blackboard) and have three different log ins. A "one stop shop" where we can log in once and see/use all of our required systems would be wonderful.”
360 View of Our Learners
“System that integrates academic information, student records, and student connections”
“A tool that allows for students to develop an academic, career and financial plan that also integrates the degree evaluation tool.”
Additional Benefits to Technology & Advising Solutions
Accessible from multiple locations
Advising models vary
Paperless and sustainable models of advising
Electronic workflows
Special functionality for
student information, tracking, scheduling, early alerts, online forms, shared notes, and data.
Communication Goals
“Additionally, it would be beneficial to have a social media hub to manage and ensure that our message is being uniformly pushed on each platform in ways that are unique to that platform.”
“I would like for technology to play a larger role in my advising practice. I would love to be able to utilize Facebook and Twitter to connect as an individual advisor to my students.”
Ideal Technology & Advising Practice
“seamless integration of technology with advising, where students no matter their campus location had equal ability to access me when they needed me. Right now students at our home campus have a distinct advantage over their counterparts at distant locations”
“I think face-to-face interaction is ideal, but technology is especially useful when doing distance advising, especially video conferencing/Skype.”
Value of Advising in Academia
• Advisors as Faculty (ALL)
• Advising Syllabus
• Academic Advising for Credit
Practical Applications• Review of advising qualifications
• Service, teaching & research scholarship
• Contribute to the community of practice
• Hybrid & dynamic advising positions
The Direction for Technology in Advising
• -Share experiences for effective digital advising delivery• -Get involved & contribute to technology in advising• -Review some key digital/online advising resources • -Introduce online advising projects & examplers• -Connect you to some savvy online academic advisors
NACADA’s Technology in
Advising Commission
The purpose of NACADA's Technology in Advising Commission is to help academic advisors and advising administrators to understand the impact that technologies such as:•Online communication & virtual advising•Degree audits & web registration•Student information systems & electronic advising notes •Social and connected spaces for innovative staff/faculty resources•Understand the ideas and trends of how technology is being utilized in higher education
http://www.nacada.ksu.edu/Community/Commission-Interest-Groups.aspx
EDUCAUSE http://www.educause.edu/ • EDUCAUSE is a nonprofit association
whose mission is to advance higher education by promoting the intelligent use of information technology.
• Advising Systems - 30 Resources
• Teaching and Learning o - 924 Resourceso Applying Technology to Academic
Advising: A Vision Statemento ECAR Study
National Survey of Student Engagement NSSE
http://nsse.iub.edu/ About NSSE
What is student engagement?
Student engagement represents two critical features of collegiate quality. The first is the amount of time and effort students put into their studies and other educationally purposeful activities. The second is how the institution deploys its resources and organizes the curriculum and other learning opportunities to get students to participate in activities that decades of research studies show are linked to student learning.
What are your next steps?
(Kotter, 2007)
“Why are we on
screen so much?”
Culture vs.
Strategy and
Change
“But we’ve always done it
this way…”
Connect advising tech to
the campus strategy.
Find champions at your campus!
Be Transparent about change
1. Make it an open project – from beginning to end of assessment and implementation
2. Solicit opinions, feedback, and input from all stakeholders on campus
3. Establish baseline communication plan for your advising unit/campus advisors
4. Vividly describe the end goal of this change and provide rationale for it.
5. Create a roll-out plan for changes (in phases)
Questions? Thoughts?
Thank You!Laura A. Pasquini, Ph.D.
Laura.Pasquini@unt.edu@LauraPasquini
about.me/laurapasquini
http://bit.ly/connectacadv
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