WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

WELLBEING

& WHY SPACE MATTERS

* Confidential for internal use only

MENTALPHYSICAL SOCIAL

THE CHANGING NATURE OF WORK

20th Century Workstyle

Linear flow and a

hierarchical structure

21th Century Workstyle

Complex flow and a

networked structure

* Confidential for internal use only

THE CHANGING NATURE OF WORK

PROCESS CENTRIC PEOPLE CENTRIC

* Confidential for internal use only

PEOPLE 82%

THE BUSINESS CASE

TECHNOLOGY 10%

PLACE 5%

* Confidential for internal use only

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

WELLBEING MATTERSVIDEO LINK

click here

Buildings 40 Years,

Interiors 10 Years,

Business 3 Years

Gen Y 75%

by 2025

Shifts 1.5 years

2/3 have not kept pace50% of recruits say work place

impacts decision50% of work outside workspace

70% not fully engaged

Happy employees stay 2x as long

20% more engaged

when better

balance

50% of work outside workspace

* Confidential for internal use only

PRIMARY DRIVERS IN USATop 3 Primary Drivers of Wellbeing Programs in the USA

SOURCE: Buck Consultants

1) Reduce Healthcare Costs

2) Increase Productivity

3) Reduce Absenteeism

?

Employee Wellbeing

Programs

IMPACT OF EMPLOYEE ENGAGEMENT

SOURCE: Gallup

50 5040 30 20 10 0 10 20 4030

+ 22% Profitability

+ 21% Productivity

- 37% Absenteeism

- 45% Turnover

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EMPLOYEE ENGAGEMENT70% of the workforce population is not fully engaged

26% 44% 30%

$1,300,000 $2,200,000 $1,500,000

SOURCE: Gallup

70%

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WORK/LIFE BALANCEBalancing work and home demands

THE CHANGING NATURE OF SPACEThree Aspects of Wellbeing

MENTALPHYSICAL SOCIAL

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DAYLIGHT

* Confidential for internal use only

ACTIVE

* Confidential for internal use only

NATURE

* Confidential for internal use only

GROUP WORK

* Confidential for internal use only

VISIBILITY & TRANSPARENCY

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FOCUS

* Confidential for internal use only

CHOICE

* Confidential for internal use only

KNOWLEDGE SHARE

* Confidential for internal use only

INFORMAL

* Confidential for internal use only

BELONGING

* Confidential for internal use only

CULTURE & PURPOSE

* Confidential for internal use only

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

WELLBEING

SPACE MATTERSVIDEO LINK

click here

WELLBEING MATTERS

* Confidential for internal use only

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

DISCUSSION

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Ergonomics or other research resources

Knoll can provide, visit knoll.com/research

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STATS AND SOURCES

• CEB Blogs; Andrew Horne; 2013; If You Think IT Can Ignore Knowledge Workers, Think Again

• EY, Global generations; 2015; A Global Study On Work-life Challenges Across Generations

• Forbes; 2012; Make More Money by Making Your Employees Happy

• Gallup; 2017; State of the American Workplace

• Gallup; 2010; The Business Case for Wellbeing

• Gensler; 2017; Design Forecast 2017 – The Future of Design in Experience

• Gensler; 2016; U.S. Workplace Survey 2016

• Gensler; 2016; Design Forecast 2016 – Designing the world of 2025

• Globoforce; 2013; 5 Tips to Create Happier Employees

• Knoll Workplace Research; 2010; Generational Preferences: A Glimpse into the Future Office

• Knoll Workplace Research; 2016; Immersive Planning, From Research to Realization: An Experience-Based Workplace

• Knoll Workplace Research; 2014; What's Good for People? Moving From Wellness to Wellbeing

• Knoll Workplace Research; 2017; What’s Mine is Yours is Ours, Planning for the New Experience-Based Workspace

• Kotter, J. P.; 2008; Corporate Culture and Performance

• Microsoft News Center

• Net Impact; 2012; Talent Report: What Workers Want in 2012

• PWC, Millennials at work, Reshaping the workplace, 2011

• San Francisco Human Resources; 2012; Does Work Environment Impact Employee Satisfaction?

• Sodexo 2013 Workplace Trends; 2013

• Steelcase; 2014; Wellbeing, A Bottom Line Issue. How Feeling Good at Work Drives Business Performance

• TCN Worldwide; 2011

• WorkDesignMagazine; 2014; Designing the Workplace, Strategically

• World Green Building Council; Workplace Productivity & Health