Welcome to the Office of Being Interesting- Where Content IS King

Post on 13-Jan-2015

93 Views

Category:

Business

0 Downloads

Preview:

Click to see full reader

DESCRIPTION

Customer Engagement Marketing Summit 2013 Jim Fields and Celia Brown, SAP Marketing We’ve all heard that "content is king" — but not all content is worth writing home about (pun intended!). Discover the benefits of building a virtual newsroom to discern interesting, relevant and otherwise untapped content sources and orchestrate a flow into the right channels at the right time to consume, syndicate, and amplify it. Learn best practices and strategies to unlock the content potential of your organization. Key Takeaways Uncover untapped sources of content from your customers, partners, and employees Take customer stories to the next level via new interview strategies Leverage technology to synergize your content across traditional, mobile and social channels

Transcript

WELCOME TO THE OFFICEOF BEING INTERESTING

WHERE CONTENT IS KING

Jim Fields & Celia BrownCustomer Experience Marketing

2

CUSTOMER DOSSIER MILTON MILLENIAL

FUTURE CXOPET PEEVES: WEBINARS, COLD CALLS & SPAM EMAIL● Buyers have completed 60-80% of their

research before engaging with vendors

● Consumers are bombarded with 2-5K marketing messages daily

● 86% of consumers fast forward television ads

● 90% of marketing emails are never opened

3

THE MARKETING

JUNKYARD

4

BE THE SHOW. Instead of the commercial,

BE THE FEATURE STORY.

Instead of the banner ad,

5

MARKETING IN 2020ENGAGING MILTON M.

Marketing On-Demand- Deliver the right content at the right time

Audience-centric

content

Data driven, brand newsrooms prevail

BE INTERESTING!

6

PROVOCATIVE

INTERESTING

AUTHENTIC

8

TELL GREAT STORIES

5 STEPS TO BUILD A BRAND NEWSROOM

1. Content Intelligence Network

2. Think Outside the Campaign

3. Diversity of Talent

4. Content Strategy

5. Technology

9

10

Subject Matter Experts

Industry Influencers

Customers

Publishers

Story Tellers

Media

STORY HUNTERS

CURATE

CREATE

CONNECT

CONTENT INTELLIGENCE NETWORK

11

Proof

STORYHUNTERS

TIMELYCONTENT

NEWSPERSPECTIVE

INTERESTINGSTORIES

THINK OUTSIDE THE CAMPAIGN

12

Proof of

Concept

STORYHUNTERS

GLOBALTALENT MODEL

NEWWORLD OF WORK

FUTURE OFLEADERSHIP

PRE-FUNNEL CONTENT

13

DIVERSITY OF TALENT

English Major

Self-professed 50-something Millennial

Learned marketing on the street

Psych Major

Stereotypical Millennial

Passion for technology

14

CONTENT STRATEGY

INTERESTING STORIESPAID

SEARCH

SOCIALMEDIA

DEMANDGEN

SEO

Deliver the content your audience needs, to the places they already go, on-demand and on-device. Build trust and loyalty.

15

TECHNOLOGY

Content Curation

Marketing Automation

Account Based Marketing

16

Best-in-ClassBrand Newsrooms

17

TODAYWHERE WE ARE

WELCOME TO THE OFFICE OF BEING

INTERESTING

19

Questions?

top related