Transcript

Welcome to ESI: Electrical

Vision Statement

To become the leading service provider in the electrical industry.

Develop the ESI: brand to become synonymous with Quality and Customer

Satisfaction.

Mission Statement

We want every customer to comment on our professionalism, our presentation and our

perfection in customer service. This will ensure our

customers will be happy to recommend ESI: to anyone.

Jamie Morgan - Director

Provide the most professional and market leading service to our customers

ESI: Culture

Playing above the LineThat is, taking

OwnershipAccountabilityResponsibility

for their actions.

ESI: Culture

1. Commitment2. Ownership3. Integrity4. Excellence5. Communicatio

n6. Success7. Education

8. Teamwork9. Balance10.Fun11.Systems12.Consistency13.Gratitude14.Abundance

14 Points of Culture

Professional Electrical Services

Delivered with Perfection

Service Overview

• Electrical Inspection and Testing• Electrical Installation and Maintenance• Fire Alarms & Emergency Lighting• Portable Appliance Testing• Lighting Maintenance• Energy Surveys• Design and Consultancy• Emergency Breakdowns

Personal AttributesHigh EnergyResults OrientedSelf StarterTrustworthyPeople OrientedExceed Expectations

Electrical Engineers• Undertake all aspects of electrical

installation, PAT Testing and maintenance works on client sites across the South East

• Aim to progress onto electrical inspection and fire alarm skills as a multi skilled engineer

• Opportunities for training • Basic IT and Literacy Skills are

essential• Must be able to use a PDA /

Laptop• Good positive attitude • Flexible approach to work and

travel

KEY SKILLS • Constantly striving to exceed

client's expectations. • Experience in identifying cost

effective solutions to engineering problems

• Maximise your own activity • Awareness of additional customer

requirements• Develop a customer focus• Strive for continual improvement

and ongoing education, and professional development

Business Development Executive

• Identifying, developing and maintaining new accounts through cold calling, referrals, and securing appointments with potential clients. 

• Setting and organising new business face to face appointments. 

• Proactively manage a base of accounts and generate additional revenue through unified communication. 

• To achieve a pre-determined number of telephone calls and appointments per week through a successful KPI model 

• To maintain regular contact with all clients 

• Visit to clients when required. KEY SKILLS 

• Constantly striving to exceed client's expectations. 

• Experience in identifying lead though sources. 

• Booking your own appointments • Manage your own diary • Maximise your own activity • Experience in account

management, new business, field sales, business development 

Welcome to ESI: Electrical

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