WebRTC Asia Forum - What's Next for WebRTC in Asia - Dean Bubley, Disruptive Analysis
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What’s next for WebRTC in Asia? Dean Bubley, Disruptive Analysis
WebRTC Asia Forums, Hong Kong & Singapore, January 2014
dean.bubley@disruptive-analysis.com @disruptivedean
Good Asia representation in WebRTC activity
Copyright Disruptive Analysis Ltd 2014 January 2014
Key criteria for WebRTC adoption
Good broadband (ADSL, FTTH, LTE etc)
PC penetration (short term)
Chrome & Firefox penetration
Permissive attitudes / neutrality to VoIP / video
Telco-driven initiatives
Developer enthusiasm
High-profile examples (eg social / IM)
Innovation (eg consumer electronics, customer service)
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Still a lot of IE in Asia
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Most-used browsers by country, Dec 2013
Source: Statcounter, Wikipedia
Source: Disruptive Analysis
But….
WebRTC may evolve in different ways in Asia
“WebRTC isn’t a standard. It’s a movement”
Irony: problems making WebRTC stronger not weaker
“Hardcore” comms developers going “down to the metal”
Building around core RTCWeb protocols & media engine
Embedding WebRTC elements into desktop applications
Longer-tail developers being addressed by API/cloud players
“Packaged” WebRTC capabilities like multiparty video
Abstraction to avoid risk from changing standards
APIs for iOS, Android apps
Next tier up of service platforms emerging too
Renewed interest in “realtime everywhere”
No “religion” about WebRTC “purity” – just get on with it!
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(Quote from Tsahi Levent-Levi @tsahil)
The vision: voice & video comms everywhere
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WebRTC made easier via 3rd-party APIs
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CU-RTC-Web?
Cloud/SP/platform players especially important
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New models for customer service & support
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• Two-way audio
• One-way video
• Remote control
• Screen-sharing
Innovator: Amazon Mayday
Future?
Website support
goes beyond IM
Video check-in agents at
smaller airports
Video tellers at ATMs for
added confidence &
personalisation
“Audio” isn’t only normal conversation
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Sleep Apnoea (snoring + breathing) monitoring & diagnosis:
not a “phone call”!
Monetisable Voice VAS – going beyond the call
Copyright Disruptive Analysis Ltd 2014 Oct 2013
Standard feature set
(caller ID, voicemail,
forwarding, etc.)
Audio conferencing
Premium voice
Ringback tones
Centrex
Translation
Voice, video and
messaging
Call recording
Visual call control
Source tracking
Next-generation
conference calling
Standard fixed +
mobile feature set
Next-gen
“mobile, social,
cloud” feature set
“Hypervoice”
Enabler
“Video” isn’t just chat & conferencing
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TV & Entertainment
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Rich context from the web
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Data Channel
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Internet of Things + WebRTC
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Regulatory considerations
This is good for consumers!
Potential huge area for digital economy + R&D
1000’s of services or embedded features
No regulation specific to video communications
Encryption
Language & rules about “calling” doesn’t apply
Peer to peer
Mostly “easy to detect”, but…
Copyright Disruptive Analysis Ltd 2014 January 2014
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