Web 2.0 Technologies – Where is the Value

Web 2.0 Technologies – Where is the Valueby

Brian MacLeod

Chief Information Management Architect

Canadian Public Sector

Computing Future

By 2015, desktop operating systems will be largely irrelevant. The Web will be the only OS worth coding for. It won't matter what device you use, as long as it runs on the Web OS. You will reach the same distributed computer whether you log on via phone, PDA, laptop, or HDTV.

Government 2.0

Expected to deliver:

– Faster services

– Simpler to use;

– Secure;

– Cost-effective.

“By continuing to adopt an integrated approach to service and service delivery, one that is based on the needs of people, both citizens and employees, rather than the structure of departments, the Government of Canada expects to make services faster and simpler to use, more secure, more cost-effective, and less burdensome to users in terms of time, cost and effort."

Ken Cochran, CIO GoC, GTEC 2007

Government 2.0

Government 2.0

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Control the risk & cost of content

provide a compelling user Experience

Agilityand innovation

EmpowerPeople and

decision-making

Web 2.0 Anthropologists Perspective

http://www.youtube.com/watch?v=NLlGopyXT_g

Web 2.0 Defined

Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of

that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple

sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page

metaphor of Web 1.0 to deliver rich user experiences. Tim O’Reilly, O'Reilly Media, Inc.2005

Web 2.0 - Hype or Reality

74%: CIOs say Web 2.0 applications will significantly increase their security risk over the next three years (CIO Insight);

12%: Of online consumers use RSS (Jupiter Research);

12 million: Households will subscribe to podcasts by 2010 (Forrester Research);

52.4 million: Blogs tracked by Technorati as of August 2006 (Technorati);

67,000: New blog entries posted each hour (Technorati);

9,232 hrs/day uploaded: Every six months YouTube will produce more than the three American networks have done over the last 60 years (1.5 million hours).

Work Place Perspective

Do you feel that:

• networking is extremely beneficial to your professional

development.

• expanding your professional network would help you do

your job more effectively.

• you are more productive in your job when surrounded

by colleagues with whom you have a good

relationship/rapport.

What are the pieces of Social Computing?

wikisblogs

discussions

profiles

ratingtagging

search

scanningnotification

presence

workspaces

shared bookmarks

watchespermissions

podcasting

feeds

Government access anywhere anytime

Benefits

• Reduce email and information

overload

• Prioritization of content and

people (who/what interests

me?)

• Collaborate with internal and

external peers – outside the

email box.

Slide 12

Benefits Continued

• Drive cross-functional

engagement to foster new

ideas/innovation

• Offer easy access to

unstructured content (non-

documented opinions,

discussions, experiences)

• Build long term corporate

knowledge bases

Slide 13

Knowledge Worker Loss

In the Federal Public Sector:

• 29% of the 2002 workforce have already left.

• 45% of this workforce will leave by 2011.

• 5.5% will leave each year starting in 2011.

• 75% of the 2001 executives plan to retire by 2011.

Next Generation Knowledge Worker

http://www.youtube.com/watch?v=dGCJ46vyR9o

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"Do, or do not. There is no 'try'.“

- Yoda ('The Empire Strikes Back')

Links of Interest…

Government 2.0 Best Practices…http://government20bestpractices.pbwiki.com/

What is social networking, wiki, blog, twitter, rss…http://www.commoncraft.com/show

Videos on Web 2.0…http://www.youtube.com/watch?v=CQibri7gpLM&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos  http://www.youtube.com/watch?v=nsa5ZTRJQ5w&eurl=http://enterprise20partone.wetpaint.com/page/Web+2.0+videos 

Jimmy Wales: How a ragtag band created Wikipediahttp://www.ted.com/index.php/talks/jimmy_wales_on_the_birth_of_wikipedia.html

Brian MacLeod

bmacleod@opentext.com

Come Visit us at Booth 605 - Showcase Floor