Virtual Volunteer Centers

Virtual Volunteer Centers

Presenter:Janet Pace

Volunteer Louisiana

Brought to you by KPMG Foundation

Volunteers will come in a disaster:

Are you ready for them?

What is a virtual volunteer center?A virtual volunteer center is a web-based platform that allows:

Volunteers to register, provide contact information and list availability, skills and certifications

Communicates a consistent message to those interested in volunteering or keeping abreast of the current events

Allows organizations to post opportunities and to accept or decline volunteers

Allows volunteers to search for and sign up for opportunities 24/7

Who will manage the virtual VC?

Should be someone with:timestaffoverarching role

Can be stood up locallyregionallystatewide

Steps to creating a virtual VC

Plan and post a banner on the website

Write the first message

Create a call center

Identify opportunities

Use social media

Public messagingPublic messaging aims to limit the flow of spontaneous volunteers and unsolicited donations to a manageable level

Stakeholders working together should have one consistent message

The message and messenger should be established before the disaster

A distribution list should be maintained so that all stakeholders receive the same messaging

Cash - Financial gifts get help to people fast.Find a reputable organization at www.nvoad.org

Ask before collecting items that may not be needed.

Respond by volunteering with a local relief agency.

Everyone can help. Go to a local volunteer center.

Find your nearest HandsOn Action Center at www.handsonnetwork.org

Helping in Times of Disaster

After the eventFinal messaging stating event has passed. Thank them for their willingness to serve.

Six months after: update on the status of the region, any long-term recovery needs, final email, connect to a local HandsOn affiliate or voluntary organization

Page on the website for “peacetime” information about responding in disaster

Questions/Follow Up:Janet Pace

Volunteer Louisiana225.342.3125

jpace@crt.la.gov