UX Design for Emerging Technology

UX Design for Emerging Tech

#ux4emtech

Erik DahlIASummit 14 eadahl@gmail.com

@eadahl

@eadahl

Open Office Hours

www.uxaxioms.com#ux4emtech

1. THINKING THE UNTHINKABLE

2. HUMANIZING TECHNOLOGY

"Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.”

- Carver Mead

www.uxaxioms.com

#uxaxioms

UX for Genomics, Robotics, and Connected Environments

Jonathan Follett, Editor

Designing for Emerging Technologies

Define Emerging Tech

Emerging Tech

www.gartner.com/newsroom/id/2575515

UX for Genomics, Robotics, and Connected Environments

Jonathan Follett, Editor

Designing for Emerging Technologies

ROBOTICS

GENOMICS

CONNECTED ENVIRONMENTS

[ Open Humans Network ]

PROJECT CAPYBARA

#ux4emtech @eadahl

15 people

+35+20

+60

+45

+30 +75

TUESDAY 11:40AM - 11:50AM

LEARNING AND SCALING

UNDERSTANDING THROUGH MAKING

#ux4emtech @eadahl

WE CAN’T FORGET TO HUMANIZE

TECHNOLOGY IF WE ARE DEPLOYING

OUR EXPERIMENTS IN THE WORLD

#ux4emtech @eadahl

EMERGING TECHNOLOGY IS NOT BUILT

ENTIRELY ON TOP OF ESTABLISHED

FRAMEWORKS OR INFRASTRUCTURES

#ux4emtech @eadahl

PROJECT CAPYBARA

#ux4emtech @eadahl

WHAT IS THE DESIGNER’S

ROLE IN THE LANDSCAPE OF

EMERGING TECHNOLOGY?

#ux4emtech @eadahl

FASHION

VERSUS

INFRASTRUCTURE

Credit Illustration by Tim Enthoven http://www.nytimes.com/2014/03/16/magazine/silicon-valleys-youth-problem.html

PACE LAYERS

FASHION

INFRASTRUCTURE

Designers working in Emerging Technology should have the ability to: !

WORK AT DIFFERENT SCALES

#ux4emtech @eadahl

COMPLEXITY

COMPLEXITY DESIGN OPPORTUNITY

TIME

i

$

The

interaction states that every application has an inherent

amount of complexity. This complexity cannot be wished

away and has to be dealt with, either in product

development or in user interaction.Larry Tesler, Xerox PARC

COMPLEX, BUT NOT COMPLICATED

Designers working in Emerging Technology should have the ability to: !

TAME AND HARNESS COMPLEXITY

#ux4emtech @eadahl

TRANSPARENCY,

CONTEXT,

FRAMEWORKS

JOE BALLAY

IT IS IN ITS TRANSPARENCY

THAT IT FULFILLS ITS FUNCTION.

WE NEED TO

UNDERSTAND PEOPLE’S LIVES

IN A RATHER BROAD SENSE.

TECHNOLOGY IS

BECOMING MORE

DEEPLY EMBEDDED

IN OUR LIVES…

FITBIT ONE

Light

Strong

Direct

Indirect

Sudden

Sustained

WEIGHT SPACE TIME

LABAN MOVEMENT ANALYSIS

Light

Strong

Direct

Indirect

Sudden

Sustained

WEIGHT SPACE TIMEPUNCHING

LABAN MOVEMENT ANALYSIS

Light

Strong

Direct

Indirect

Sudden

Sustained

WEIGHT SPACE TIMEGLIDING

LABAN MOVEMENT ANALYSIS

LABAN MOVEMENT ANALYSIS

FLICKING:

WRINGING:

DABBING:

PUNCHING:

FLOATING:

SLASHING:

GLIDING:

PRESSING:

Flexible, Sudden, Light

Flexible, Sustained, Strong

Direct, Sudden, Light

Direct, Sudden, Strong

Flexible, Sustained, Light

Sudden, Strong, Flexible

Sustained, Light, Direct

Direct, Sustained, Strong

Designers working in Emerging Technology should have the ability to: !

BE HUMBLE AND DESIGN FROM A PLACE OF EMPATY AND HUMILITY !

CREATE AND USE FRAMEWORKS #ux4emtech @eadahl

SKILLS AND ATTITUDES

#ux4emtech @eadahl

+

FULL STACK UNICORN

SYNTHESIS OF MANY FIELDS

CONSTANTLY EVOLVING LANDSCAPE

Literacy of Materiality and Curiosity

COMPREHENSIVE DESIGNER

ARTIST + INVENTOR +

MECHANIC + OBJECTIVE ECONOMIST +

EVOLUTIONARY STRATEGIST

SELL YOUR EXPERTISE AND YOU

HAVE A LIMITED REPERTOIRE. SELL

YOUR IGNORANCE AND YOU HAVE AN

UNLIMITED REPERTOIRE- RSW on Charles Eames

WE AREN’T EXPERTS.

WE ARE EXPERIMENTERS.

#ux4emtech @eadahl

Designers working in Emerging Technology should have the ability to: !

CONSTANTLY LEARN, EXTEND YOURSELF AND COLLABORATE WITH OTHERS

#ux4emtech @eadahl

EXPERIMENTS,

SYSTEMS,

VISION

THE MACROSCOPE

http://well-formed-data.net/archives/1027/worlds-not-stories

LOCAL & GLOBAL MAXIMA

EACH NEW DEVICE SHOULD

REDUCE THE COMPLEXITY OF THE

SYSTEM AND INCREASE THE VALUE OF

EVERYTHING ELSE IN THE ECOSYSTEM.- Bill Buxton

KALEIDOSCOPE, NOT MACROSCOPE

VISION

Designers working in Emerging Technology should have the ability to: !

THINK SYSTEMICALLY !

LEARN THROUGH MAKING TOWARDS A VISION OF THE FUTURE

#ux4emtech @eadahl

THE ALGORITHM IS THE UI

20% change in activity at the door of the

primary bathroom of an elderly person

can predict a serious degradation in

health with 70% accuracy.

Designers working in Emerging Technology should have the ability to: !

WORK BEYOND THE SCREEN INTO ALGORITHMS, SYSTEMS, AND SERVICES

#ux4emtech @eadahl

NEW LANGUAGES

New Languages

Designers working in Emerging Technology should have the ability to: !

CREATE NEW LANGUAGES OF INTERACTION

#ux4emtech @eadahl

PROBLEM FINDING

If I had an hour to solve a problem and my life depended

on the solution, I would spend the first fifty-five minutes

determining the proper question to ask, for once I know

the proper question, I could solve the problem in less

than five minutes.

Albert Einstein

If I had eight hours to chop

down a tree, I’d spend six

sharpening my axe.

Abraham Lincoln

PROBLEM

SOLVERS

PROBLEM

FINDERS

HOW DO I DO

GOOD WORK?

WHAT IS

GOOD WORK?

Designers working in Emerging Technology should have the ability to: !

IDENTIFY THE RIGHT PROBLEMS TO SOLVE

#ux4emtech @eadahl

STORYTELLING

HARRY CREWS

Truth of the matter was, stories was everything and

everything was stories. Everybody told stories. It was a way of

saying who they were in the world. It was their understanding

of themselves. It was letting themselves know how

they believed the world worked; the right way and the way

that was not so right.

Designers working in Emerging Technology should have the ability to: !

UNDERSTAND THE WORLD THROUGH STORIES, AND TELL STORIES THROUGH THE PRODUCTS WE MAKE

#ux4emtech @eadahl

Designers working in Emerging Technology should have the ability to:

#ux4emtech @eadahl

Understand and tell stories

Work at different scales

Tame and harness complexity

Be humble and design from a place of empathy and humility

Create and use frameworks

Constantly learn, extend yourself and collaborate with others

Think systemically

Learn through making towards a vision of the future

Work beyond the screen into algorithms, systems, and services

Create new languages

Identify the right problems to solve

1. THINKING THE UNTHINKABLE

2. HUMANIZING TECHNOLOGY

"Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.”

Carver Mead

THANKS!I HOPE WE CAN CONTINUE THIS CONVERSATION.

#ux4emtech

Erik DahlIASummit 14 eadahl@gmail.com

@eadahl