"Using Technology to Improve Street Operations"

TIMES SQUARE ALLIANCEUsing Technology to Improve

Street Operations

Public Safety DepartmentSeptember 4th, 2014

Are We At The Tipping Point?Recent evidence from Times Square that quality of life issues are reaching a tipping point.

Programmed Events

Contemporary Art Installations

Great Photo Opportunities

Homelessness PopulationHomeless SolicitationCD SellersCostume CharactersTicket Sellers

Perennial Conditions Tracked by Public Safety

Approximately 7pm• Homeless Population:

3

Approximately 7pm• Homeless Population:

3 • Homeless Solicitors: 3

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 3• CD Sellers: 14

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61• Ticket Sellers: 110

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61• Ticket Sellers: 110

Total: 191

So What’s The Plan…

Reason For Needing Technology Supports?

• Handwritten Reports• Storing Reports/Data• Referral/Response efforts• The Follow-up/Closeout

• Reporting/documenting the condition• Refer the condition to the proper

corrective agent• Follow-up/closeout the condition• Analysis of the collected data

Improvements

Benefits of Using A Mobile Workforce Solution