Using moodle at non profit agency

USING MOODLE AT A NON-PROFIT AGENCY

Monica Mao, Data Administrator and Technology Support

Patricia Fahrni, Online learning Developer

Empowering immigrants and refugees

Employment Programs 

English Language Programs

Family Programs

Interpretation and Translation Services

Settlement Programs

http://mosaicbc.com/

MOSAIC Locations

Session overview

What do we use Moodle for?

Why did we choose Moodle?

How are we using Moodle?

Highs and lows

What do we use Moodle for?

Current Use at MOSAIC English Language

Centres

In settlement English language classes

In workplace English classes

In off-site workplace communications training

In various other programming and partnerships

For staff communication and training

Using Moodle in English for Work

Running blended classes since 2011

Blended delivery - Participants learn English in the F2F classroom and up to 50% in the online classroom

Participants are CLB 4, 5

Using Moodle in ELSA classes

Introducing blended delivery - Participants learn English in the F2F classroom and up to 10% online

As of September 2012 in Levels 4 and 5

Planning for Level 1 to 3 Planning for Literacy classes

Using Moodle as online component

English for Construction Trades

Partnership MOSAIC and Camosun College

Research-based curriculum development

Authentic workplace language

Sector experts Pilot running now until

February 2013 at MOSAIC

Using Moodle in MOSAIC Works

Customized workplace communication

training

Workplace English

Intercultural competency

Delivered at client site

Integrated online component

Using Moodle for MOSAIC staff Communication within and across sites

Teacher training

Program development

Potential Moodle use

Why did we choose Moodle?

Previous experience Cost Accessibility Moodle resources and support CARF – ensures client privacy

How are we using Moodle?

Vehicle for MOSAIC teaching and learning approach (learner-centred, authentic interactions, learner autonomy)

Roles Curriculum development system Resource management - Control of

Dropbox resources Reporting

PPT relief

ACTIVITY – Participant predictions

1. Based on your knowledge and experience, and knowing the use of Moodle at MOSAIC , predict the top three HIGHS and LOWS of the MOSAIC Moodle experience.

LOW-ly anecdotes

2010Migration

2011

2012

2013

Bursting Admin Mailbox

Virus – Uploaded FileForum – Email Failure

Forum – Email Failure Again

Backup Failure

NOW WHAT?

Non-profit challenges

• Training administration users

• Training instructor users

• Creating and dovetailing policies and

procedures

• Tech support

• Searching for support network, community

• Refugees – language and tech literacy,

access issues

HIGH #1 Better learning outcomes

EFW 4 CLB increase EFW 5 CLB increase

0

0.5

1

1.5

2

BoostNorm

List

enin

g

Spea

king

Readi

ng

Writ

ing

0

0.5

1

1.5

2

BoostNorm

HIGHS #2, #3, #4 . . .

Client settlement needs: Deeper

learner support network, more access

to resources (RSS)

Teacher development and engagement

Awareness and buy-in by management

Feedback and monitoring affordances

Control of Dropbox resources

Summary

MOSAIC has found that the Moodle learning environment used in English language classes has improved outcomes and learning experience for clients.It has also increased client support networks.

MOSAIC is spreading the effective approach across programs for immigrant adults as well as staff interaction.

Questions and Comments

Credits

Nina Miller, Manager, MOSAIC English Language Centres

Monica Mao, Data Administrator and Tech Support mmao@mosaicbc.com

Patricia Fahrni, Lead Online Learning Developer pfahrni@mosaicbc.com

Cat Print Artist: Catherine Hiley, http://cahiley.com

All photos used with permission

http://mosaicbc.com