User Manual dtac Call - dtac call_Customer Journey_EN.pdf · Register 1.Click “REGISTER” 2.Enter your dtac number and click “REQUEST OTP” 3.Enter OTP and click “CONFIRM”

User Manualdtac Call

Register1.Click “REGISTER”

2.Enter your dtac numberand click “REQUEST OTP”

3.Enter OTP and click“CONFIRM”

4. Create password + Select “I agree to Terms and Conditions” and click “CONFIRM”

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8 to 16 characters and must contain numbers and letters

log in1.Enter your dtac number and password and Click “LOG IN”

2. The app is now ready to use

Forget your Password1.Click “Forget Your Password?” 2. Enter your dtac number

and OTP

3. Enter your new password 4. Your new password is successfully changed

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8 to 16 characters and must contain numbers and letters

Add number

1. Click or Click “Add dtac number”

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Select “Manage Number” and click “Add dtac number”

2.Enter your dtac number

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3. Enter OTP4. Your dtac number is successfully added to dtac call

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Select outgoing number1. Click 2. Select Outgoing

Number

3. Your selected number will be shown on top of the list

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Dialing1. You can make a call by pressing numbers on the keypad or choosing contact from your mobile phone

Incoming1. To receive calls, select “Accept” and to reject calls, select “Decline”

2. You can receive a waiting call by selecting “End & Accept” or you can hold your current call and receive a waiting call by selecting “Hold & Accept”

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Manage Numbers

1. Select 2. Select “Manage Number”3. Manage incoming calls by selecting“dtac call” or “SIM Card”

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Send Message1. Click “MESSAGE” 2. Select

3. Select recipient from the list or type the recipient number

4. Type your message and click “SEND”

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Personal Number

Personal Number

Personal Number

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MARIA

MARIA

1. Select “MESSAGE” 2. All messages will display on this page

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Receive message

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Personal Number

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Personal Number

1. Select 2. Select “Manage Numbers” 3. Select 4. Manage Numbers

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Manage Numbers

Logout

1. Select 2. Select “My Profile” 3. Select “Logout” All messages and call history under dtac call will be deleted when

you logout.

1.Select and select “My Profile”

2. Select “Change Password”and confirm your current password

3. Enter your new password

Change Password4. Your new password is successfully changed

Delete account

1. Select 2. Select “About” 3. Select “Delete Account” All your phone numbers under this account will not

be able to use dtac call service and all incoming calls will be ringing on your SIM Card instead.

Ringtone setting

1. Select 2. Select “Setting” 3. Select Ringtone

History1. Select “Recents” to see all call history

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