Transcript
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Table of Contents
A. LOGGING INTO THE SNAPCOMMS CONTENT MANAGER 2
B. SETTING UP USERS 3
C. CREATING FOLDERS FOR CONTENT 4D. CREATING COMMUNICATIONS USING THE SNAPCOMMS TOOLS 5
E. CREATE DESKTOPALERT 6
E1. Target Dates 7
E2. Target Users 7
E3. Advanced 8
E4. Assett Details (optional) 8
E5. Publish 8
F. CREATE REGISTRATIONALERT 9
G. CREATE RSVPINVITE 13
H. CREATE SCREENSAVER 15
H1. Simple Image Screensaver 15
H2.PowerPoint Screensaver 17
H3. Countdown Screensaver 19
H4. Screensaver with Ticker 20
H5. Flash Screensaver 21
H6. Design a Screensaver 22
I. CREATE SCROLLING TICKER BAR 23
I1. Single Headline Ticker 23
I2. Multiple Headline Ticker 24J. CREATE SCROLLING RSSNEWSFEED 25
K. CREATE QUIZZ 26
L. CREATE SURVEY 29
M. CREATE SNAPMAGASSET 32
M1. Administrators View 32
M2. Editors View 36M3. Author View 38
N. CREATE BLOG 40
O. REPORTING 44
O1. Global Reports 44
O2. Reports for Individual Content 45
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A. Logging into the SnapComms Content Manager
Go towww.SnapComms.comand click the Content Manager Login link.
For locally hosted solutions visit your login page.
Enter your user name and password:
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B. Setting up users
Select the User Management folder from thedirectory tree.
Select the type of users that you want to set up:
TheAdmini str ator sview allows you to:
Manage your administrators
Create new administrators
Assign permissions
The Users & Machinesview is for the management of target users andallows you to:
View user details
Make users active or inactive
The Groupsview is for management of target groups and allows you to:
Create new groups
Change existing groups
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C. Creating folders for content
Select Company Folders from the navigation tree
Click on the Create folder button at the bottom on the page
Enter a name and description (optional), then save the folder
To create multiple levels of subfolders (to organise content) click the desired content folder, then click Create sub-folder
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D. Creating Communications using the SnapComms tools
From the content folder, select Create (bottom of the page):
The select the channel you require:
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E. Create Desktop Alert
From the create asset page, select the Desktop Alert icon
Enter a name and description (optional) for the desktop alert
Select a template and click Create
Enter the title and body text
Format the text, add images and add hyperlinks as required
Click Save before moving to next tab
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E1. Target Dates (opt ional):
This tab allows administrators to set target date and time periods that define when content
will be displayed to users and when the content will expire.
Make the desired changes to any or all of the following:
Start date and time:
Published content will not be displayed to users until the time specified. (This is a usefuloption if you have workers who may be offline at the display time required).
End date and time:
This is a useful option for managing content. Specifying an end time is recommended (for
content management and to prevent new users or people who have been away receivingout of date content). (Also removes content from Message History.)
Display time of the day: By deferring display until, for example, 10am, users will receive messages once they have started up their machines and clearedtheir backlog. Hence the message is likely to have a higher cut-through.
Click Save Changes.
E2. Target Users
Select the users and/or groups that you want toreceive the content
Click Save
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E3. Advanced
This tab allows further customization of the Message.
Make desired changes to any or all following:
Recurrences
Message history option
Pop-up alert type
Time to display the Alert pop-up
Main message window size and position
Click Save Changes
E4. Asset Details (opti onal)
(This allows you to rename the asset / popup title)
Hyperlink details for the Desktop Alert are available here (once theAlert has been previewed or published). This allows the mainmessage window to be displayed when a user clicks a hyperlink(e.g. from the intranet).
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E5. Publish
Return to the Content tab
Select Preview or Publish
F. Create Registration Alert From a content folder select Create and then the Registration
Alert icon
Add details Name & Description
Select a template
Add ing Quest ion s:
Click Add question
Select the question type (multiple-choice, multiple-selection,freeform)
Enter the question in the text box
Select Compulsory option if required
Click Save Question
For multiple choice questions, click Add an Option to add an
answer option.
If the Group Name is different the Response Option the re-name
it accordingly.
Then click Save Question
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Editing, deleting, duplicating and reordering questions:
Click a question to edit it.
Check the boxed beside the question to duplicate, delete, or move the question.
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Behaviour options:
Single response option
Retain responses after they have been submitted.
Remove message from message history upon completion
option
Recurrence of unanswered quizzes
Score and result table option
Confidentiality option
Formatting options:
Show title in the pop up window
Title position
Show question number
Instructions:
Enter any quiz instructions here
Header image:
Browse and upload an optional header image
Terms and Conditions:
Specify terms and conditions if required
Target dates(refer to E1)
Target users(refer to E2)
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Publish
Return to the Details tab to publish the message.
Results:
Once Employees have submitted responses this will
automatically place them into the groups they have
chosen.
In the Reports folder you can access the results of your
Registration Alert under RegAlert Results.
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Under the Target Users Tab you can access a tab named Groups where you can see the groups you have created and the number of employees in
each group.
This enables administrators to select groups relevant to a particular alert (when an asset is being created) in the target users tab.
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G. Create RSVP Invite
From a content folder, select the RSVP Invite icon
Enter a name and description
Select a template
Click the Create button
In the RSVP Event Details tab:
Enter the event details in the body text box
Enter the message text for Outlook appointment
Add time and locations (click add to create a series oftimes and locations)
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In the RSVP questions page:
Click Add Question
Specify the required question type
Enter the question details
Check or uncheck the compulsory box
Click Save Question
Click Preview to view the RSVP Invite
Set Target Dates
(Refer to E1)
Set Target Users
(Refer to E2)
Adv anced tab
(Refer to E3)
Ass et Detai ls
(Refer to E4)
Publish
Return to the Event Details tab to publish the RSVPInvite.
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H. Create Screensaver
From a content folder, select the Screensaver icon
Select the screensaver type that you require.
H1. Simple image screensaver
Enter a name and description and select the Simple Image Screensaver icon
Click on the Create button
Click on Browse to upload the image file (.png, .jpg,.gif)
Enter an optional URL link (activated if the user clicksthe screensaver)
To add a message box (optional), check Use Messagebox and enter the body text
Click Save
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Set the target dates
(Refer to E1)
Set target users
(Refer to E2)
Ass et det ails
(Refer to E4)
Publish
Return to the Details tab to publish the message.
Adv ance sett ing s(optional)
Set time to display the screensaver
Select the exit behaviour
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H2. Upload Powerpoin t
Enter a name and description
Select the PowerPoint Screensaver icon
Browse to upload the PowerPoint file (single slide, *.mht file)
Click Save
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Set the target dates
(Refer to E1)
Set target users
(Refer to E2)
Ass et det ails
(Refer to E4)
Publish
Return to the Details tab to publish the message.
Adv ance sett ing s(optional)
Set the time to display the screensaver
Select the exit behaviour
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H3. Countdown Screen Saver
From the content folder, select the Countdown Screensaver icon and click Create
Enter a name and description
Before Zero Image this is the image displayed before the countdown reaches zero
Browse to upload the image
Enter an optional URL (activated if the user clicks the screensaver image)
Aft er Zero Image this is the image displayed after the countdown reaches zero
Click browse to upload the image (if an after zero image is not loaded, the beforeimage will continue to be displayed)
Enter a URL (optional)
Enter the target event date and time
Change the clock format if desired
Enter any descriptive text (optional)
Select show descriptive text option
Enter and format the descriptive text
Set Target Datesif required ( refer to E1)
Set Target Users(refer to E2)
Publish- Return to the Details tab to publish the message.
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H4. Screen Saver with Ticker
From a content folder, enter a name and description and select the Screensaver
with Ticker icon
Select the type of media to be used:
Image:
Click browse to upload the image
Select the scaling mode
Flash:
Click browse to upload the flash file
Video:
Enter the URL to the video
Specify whether to stretch video to size of playback area
Enable mute at start audio options as required
Scrolling Ticker Area:
Select whether to create your own headlines or display headlines from an RSS feed
Create your ow n headlines by:
Entering the headline title
Entering a hyperlink associated with it.
OrDisplay headlines from RSS feed:
Enter the feed URL
Select the feed download options
Bottom Media Area:
Up load the desired media type
Click Save
Set target datesand target users(refer to E1 and D2)
Previewand / or publishthe screensaver
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H5. Flash Screen Saver
From a content folder, enter a name and description and select the FlashScreensaver template
Click the Create button
Browse to upload the Flash file
Choose the required flash animation options
Save changes
Set target dates and target users
(Refer to E1 and E2)
Ass ets d etail s
(Refer to E4)
Click Save
Publish
Return to the Details tab to publish the message
The Advanced taballows you to:
Select time to display screensaver Select exit behaviour
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H6. Design a Screensaver
Enter a name and description and select the Design a Screensaver icon
Click the Create button
The design options available are:
Background image
1. Click the background image button2. Select image scaling mode3. Click Ok
Add text boxes 1. Select the text box button2. Click and drag the text box to the desired position and size3. Format the text as required
Add pictures
1. Select the add picture button2. Click and drag the drawing canvas to define the position3. Click Browse to upload image4. Click Ok
Screen settings (For non standard screen sizes)1. Select the screen settings button2. Select the screen size3. Select the background colour4. Select the scaling mode5. Click OK
Click Save when the design is completed.
Set target dates and target users(refer to E1 and E2)
Publish
Return to the Details tab to publish themessage.
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I. Create Scrolling Ticker Bar
Enter a name and description and select the Ticker icon Choose a template
Click Create
I1. Single Headline option :
Enter the headline
Browse to upload an optional image
Select the ticker options:
Headline onl y(only the headline is displayed in ticker).
Headline w ith URL(The headline activates a URL when clicked)
Headline with message window(The headline activates a messagewindow when clicked)
Enter the body text for the message window
Add any additional hyperlinks for more information.
Target dates(refer to E1)
Target users(refer to E2)
Publish
Return to the Details tab to publish the message.
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I.2 Multip le headline ticker
Display options:
Flag New Headlines this option places aNew icon next to new headlines displayed inthe ticker
Retractable ti cker- Leaves unread tickers on
the users screen in a retracted mode
Dismiss when closed this option preventsrecurrence of the ticker if it has been closed bythe user (regardless of whether any headlinehyperlinks have been clicked)
Collapse upon Read If any headline is clicked the ticker will collapse
Category Separator Type and format separator text which will separate categories
Headline Separator- Type and format separator text which will separates headlines
Click Add Headlineto add a newheadline:
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J. Create Scrolli ng RSS Feed
From a content folder, enter a name and description
and select the RSS news feed icon Select the feed type required
Link to an existing RSS feed:
Copy and paste the RSS link from a website
Create your own RSS Feed:
Click Add New Headline
Enter the title
Specify a hyerlink associated with the headline
Enter any description (this will be displayed in the feedhistory window only)
Save changes
To load a header image, select the Header Image taband browse to upload the header image (this imagewill displayed just before the headline)
Save changes
Target dates(refer to E1)
Target users(refer to E2)
Publish
Return to the Details tab to publish the message.
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K. Create Quiz From a content folder enter a name and description and select the Quiz
icon
Select a template
Add ing Quest ion s:
Click Add Question
Select the question type
Enter the question in the text box
Select Compulsory option if required
Click Save Question
For multiple choice questions, click Add an Option to add an answeroption. Indicate the correct answer using the radio button
Then click Save Question
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Editing, deleting, duplicating and reordering questions:
Click a Question to edit it
Check the box beside a question to duplicate, delete ormove the question
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Behaviour options:
Single response option
Retain responses after they have been submitted.
Remove message from message history upon completionoption
Recurrence of unanswered quizzes
Score and result table option
Confidentiality option
Formatting options:
Show title in the pop up window
Title position
Show question number
Instructions:
Enter any quiz instructions here
Header image:
Browse and upload an optional header image
Terms and Conditions:
Specify terms and conditions if required
Target dates(refer to E1)
Target users(refer to E2)
Publish
Return to the Details tab to publish the message.
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L. Create Survey
From a content folder, enter a name and description andselect the Survey icon
Select a template
Click Add Question
Select the question type
Enter the question in the text box
Select the compulsory option if required
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To edit a question, click the blue link
To rearrange the questions, duplicate or delete questions, check the box and use the buttons at the bottom
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Survey Options
Select the behaviour options
Retain responses after they have been submitted.
Remove message from Message History upon completion option
Recurrence of unanswered quizzes
Confidentiality option
Score title option
Select the Formatting Options
Enter any instructions
Browse to upload a header image if required
Select terms and condition options
Save changes
Set the target dates(refer to E1)
Set target users(refer to E2)
Publish
Return to the Details tab to publish the message.
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M. Create SnapMag Asset
From a content folder, select the Magazine
Enter a name and description
Click the Create button
M1. Administrator view
Details t ab:
Select a magazine template
Enter the magazine header text (this will be displayed in the newsfeedfor a standard publish)
Select the time of day for optional auto publish settings
Select the publishing days the magazine is to auto publish on
Choose whether a New icon will appear next to new items in the magazine
To set up or changemagazine layout,headings and articledefinitions
To set up or changemagazine layout,headings and articledefinitions
To set up or changemagazine layout,headings and articledefinitions
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Aut hor Subm issio n tab :
Specify a cut off time for users to submit articles on the day of auto-publish
Specify how long an article can remain in the magazine
Specify whether articles should be approved by an editor before being added to the magazine
Specify if article submission should be restricted to just those with access to the SnapComms content manager
Specify whether an Add New Articles hyperlink (for users to add new articles to the magazine) should be displayed in the magazine
Section Headings tab:
To add a section heading, click Add Section Heading
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Adv anced tab (opt ional)
The Advanced setting tab allows the administrator to:
Allow HTML formatting if desired
Change the limit to the length of the article
Decide whether the magazine title or all of the articletitles should display in the scrolling t icker
Publish the magazine in silent mode. This means theticker will not scroll (Ideal for minor corrections and
updates to the magazine)
Hyperlinks links associated with the SnapMag. Thisallows the magazine or article input view to be displayedto the user upon clicking a hyperlink (e.g. from theintranet)
Publish the magazine to the web. This allows themagazine to be displayed to users who do not have aSnap client on their device (e.g. Mac or mobile users).
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M2. Editor view
The Editor view allows you to:
View, edit and approve articlesthat have been submitted
View, edit and approve articlesthat will be published into thenext edition
View or withdraw articles
currently published
View articles which will bewithdrawn or expire prior to thenext edition
View archived articles
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Re-ordering artic les:
First, select the section to work with
Reorder articles as shown:
Publishing the magazine:
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M3. Author view
This view allows articles to be submitted to the magazine by users. It can be accessed from the content manager and, if enabled, from the Add new Item link
within the published magazine. It can also be accessed from the users Snap message history window.
To add an article:
Click on Create Article
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Select a Section Heading from theavailable options
Enter the article heading
Cut and paste or type your article inthe text box
Paste from Word option
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N. Create Blog
From a content folder, select the blog tool/ Q&A/
forum/ helpdesk icon from asset menu and clickCreate
Enter a name and description
Select the archive date (this is optional and usedfor short term forums e.g. event follow up)
Select the authors authorities
Select the anonymous mode required
Select the moderation mode required
Select the code of conduct (if there is a code ofconduct on the intranet, or network enter the
URL link to it)
Save changes
Proceed to set up the subsequent tabs NB)A forum / blog/helpdesk / Q&A becomesavailable to targeted usersas soon as this box is check.Recommendation, activatethe forum when all of thesettings have been applied.
NB)A forum / blog/helpdesk / Q&A becomesavailable to targeted usersas soon as this box is check.
Recommendation, activatethe forum when all of thesettings have been applied.
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Setting permissions
Select the permissions tab
Set permissions for users or user groups (authors, readers, commenters)
Setting notifications
Select the notifications tab
Choose whether to enable tickernotification option when there isa new post or comment
Select ticker recurrence options
Select a ticker template
Click Save when completed
Add ing Tags:
Select the tags tab
Add tags by typing a tag and clickSave
Edit any tags by double clicking on it
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Setting the Default Display:
Select this option to customise
the default display settingsCustomise the page
background here
Customise the left hand
sidebar here
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O. Reporting
O1. Global Reports
Select the reports option near the
bottom of the folder tree
Two types of reports are available here:
Overall content report
Interactive channel reports
Overall content reports:
Select the time period for the report:
View the content report
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O2. Reports for Individual Content
Click a campaign folder and select the Reports option within it
Content Display Report:
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Elemental click through report:
Click on Elemental Click-throughs and drill down to the data required:
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Quiz / Survey and RSVP reporting:
Click on a results field and drill down to the data required:
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Interactive channel reporting (blog, forum,Q&A, Helpdesk):
Click on a results field and drill down to the datarequired:
top related