Usability DataLogger v2

Usability Datalogger

About this toolVersion 2.0Last update: 16 October 2004

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Created by: Feedback to:Todd Zazelenchuk, Ph.D.Lead User Researcher, KitchenAid PortablesGlobal Consumer Design File protection password:Whirlpool Corporation user269.923.3516

The Usability DataLogger is a freeware tool designed to assist usability researchers with collecting and analyzing their data.

Enter your test plan parameters (schedule, tasks, questions,etc.) into the Admin and Task sheets.

Record your observations and measurements on the individual Participant (P) sheets.

Record satisfaction data manually on the Satisfaction sheet.

View and/or print out the summary and charts for your analysis.

datalogger@zazelenchuk.com

Check for latest version

Usability Datalogger

AdminInstructions: Enter project data below in WHITE CELLS

Project

Participant Name (first last) Date (m/d/yy) Time (am/pm) M/F Age123456789

101112

Use the options below to configure the tool to meet your needs.

Effectiveness Menu label Description

1 - Menu default value2 Easy 1st or 2nd try - no problem3 Med 1st or 2nd try - observed difficulty 4 Hard 2nd or 3rd try - expressed difficulty5 Assist Succeeded with assistance6 Fail Failed or gave up

*The above labels appear in the pulldown menus on each participant sheet

Tool name Usability Datalogger

M/F range MF

Additional demographics… Task Order for each user1 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 141 2 3 4 5 6 7 8 9 10 11 12 13 14

Validation range1 2 3 4 5 6 7 8 9 10 11 12 13 14

Validation calculator1 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 1

15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK15 16 17 18 19 20 OK

15 16 17 18 19 20

1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK1 1 1 1 1 1 OK

Usability Datalogger

Tasks & Questions

# Task Description (long version)1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>13 <>14 <>15 <>16 <>17 <>18 <>19 <>20 <>

# PRE-Test Question (long version)1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>

# POST-Test Question (long version)1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>

Instructions: Enter tasks and questions below. Long version is optional. Short version is needed to populate Participant sheets.

9 <>10 <>11 <>12 <>

(short version)

<><><><><><><><><><><><><><><><><><><><>

(short version)

<><><><><><><><><><><><>

(short version)

<><><><><><><><>

Enter tasks and questions below. Long version is optional. Short version is needed to populate Participant sheets.

<><><><>

Usability Datalogger TIMERSTART 0:00:00

# 1 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 2 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 3 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 4 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 5 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1

23456789

101112

#123456789

101112

StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 6 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 7 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 8 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>

StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 9 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>

StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 10 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>

StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 11 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

10 <>11 <>12 <>

StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger TIMERSTART 0:00:00

# 12 0:00:00Name 0:00:00Date 0:00:00Time 0

Project RESET

Task Short description Score Time (s)

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# PRE Test Questions1 <>

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# POST Test Questions1 <>2 <>3 <>4 <>5 <>6 <>7 <>8 <>9 <>

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StartEndSegmentTotal Elapsed (h:mm:ss)Total Elapsed (s)

Observations

Response

Response

General Comments

Usability Datalogger

Satisfaction Data

SatisfactionP Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12123456789

101112

Perceived Usefulness and Ease of Use *Please indicate your level of agreement or disagreement with the statements below:1 = unlikely7 = likely

Q1 Using this product in my job enables me to accomplish tasks more quicklyQ2 Using this product improves my current performanceQ3 Using this product increases my productivityQ4 Using this product makes me more effectiveQ5 Using this product makes it easier to do my workQ6 I find this product usefulQ7 Learning to operate this product was easy for meQ8 I found it easy to get this product to do what I want it to doQ9 My interaction with this product was clear and understandableQ10 I found this product to be flexible to interact withQ11 It was easy for me to become skillful at using the systemQ12 I found the system easy to use

* Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology.MIS Quarterly, 13:3, 319-340.

Step 1. Enter satisfaction data manuallyStep 2. Data is pulled automatically into CHARTS worksheet

Please indicate your level of agreement or disagreement with the statements below:

* Davis, F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology.

Usability Datalogger

Summary charts - Effectiveness, Efficiency, Satisfaction (READ ONLY) Step 1. Click each chart, copy, and paste as desired.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200%

10%

20%

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40%

50%

60%

70%

80%

90%

100%

Task Effectiveness

Easy

Med

Hard

Assist

Fail

Tasks

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200

2

4

6

8

10

12

Task Efficiency

Min

Max

Mean

Median

Tasks

Tim

e (s

)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200

2

4

6

8

10

12

Task Efficiency

Min

Max

Mean

Median

Tasks

Tim

e (s

)

Usefulness

Ease of Use

1 2 3 4 5 6 7

Satisfaction

Summary charts - Effectiveness, Efficiency, Satisfaction (READ ONLY)

Effectiveness (performance scores)TASK 1 2 3 4 5 6 7 8 9 10 11FailAssistHardMedEasy

Efficiency (time per task)TASK 1 2 3 4 5 6 7 8 9 10 11MinMaxMeanMedian

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Task Effectiveness

Easy

Med

Hard

Assist

Fail

Tasks

%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200

2

4

6

8

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Task Efficiency

Min

Max

Mean

Median

Tasks

Tim

e (s

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Sastisfaction

P Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11123456789

101112

AVG ### ### ### ### ### ### ### ### ### ### ###use eou br eou eol fr eou sat eol sat sat

Satisfaction totalsUsefulness ###

Ease of Use ###

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 200

2

4

6

8

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Task Efficiency

Min

Max

Mean

Median

Tasks

Tim

e (s

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Usefulness

Ease of Use

1 2 3 4 5 6 7

Satisfaction

12 13 14 15 16 17 18 19 20

12 13 14 15 16 17 18 19 20

Q12

###use

Usability Datalogger

PRE-Test Question Summary (READ ONLY)

Q1 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q2 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q3 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q4 <>p1p2

Step 1. Review answers for each participant on a per question basis.Step 2. Click 'AutoFit Rows' to view all data.

p3p4p5p6p7p8p9p10p11p12

Q5 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q6 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q7 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q8 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q9 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q10 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q11 <>p1p2p3p4p5p6p7p8p9p10

p11p12

Q12 <>p1p2p3p4p5p6p7p8p9p10p11p12

Usability Datalogger

Observations Summary (READ ONLY)

1 <>p1p2p3p4p5p6p7p8p9p10p11p12

2 <>p1p2p3p4p5p6p7p8p9p10p11p12

3 <>p1p2p3p4p5p6p7p8p9p10p11p12

Step 1. Review observations for each participant on a per task basis.Step 2. Click 'AutoFit Rows' to view all data.

4 <>p1p2p3p4p5p6p7p8p9p10p11p12

5 <>p1p2p3p4p5p6p7p8p9p10p11p12

6 <>p1p2p3p4p5p6p7p8p9p10p11p12

7 <>p1p2p3p4p5p6

p7p8p9p10p11p12

8 <>p1p2p3p4p5p6p7p8p9p10p11p12

9 <>p1p2p3p4p5p6p7p8p9p10p11p12

10 <>p1p2p3p4p5p6p7p8p9p10p11p12

11 <>

p1p2p3p4p5p6p7p8p9p10p11p12

12 <>p1p2p3p4p5p6p7p8p9p10p11p12

13 <>p1p2p3p4p5p6p7p8p9p10p11p12

14 <>p1p2p3p4p5p6p7p8

p9p10p11p12

15 <>p1p2p3p4p5p6p7p8p9p10p11p12

16 <>p1p2p3p4p5p6p7p8p9p10p11p12

17 <>p1p2p3p4p5p6p7p8p9p10p11p12

18 <>p1p2

p3p4p5p6p7p8p9p10p11p12

19 <>p1p2p3p4p5p6p7p8p9p10p11p12

20 <>p1p2p3p4p5p6p7p8p9p10p11p12

Commentsp1p2p3p4p5p6p7p8p9p10

p11p12

Usability Datalogger

POST-Test Question Summary (READ ONLY)

Q1 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q2 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q3 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q4 <>p1p2

Step 1. Review answers for each participant on a per question basis.Step 2. Click 'AutoFit Rows' to view all data.

p3p4p5p6p7p8p9p10p11p12

Q5 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q6 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q7 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q8 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q9 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q10 <>p1p2p3p4p5p6p7p8p9p10p11p12

Q11 <>p1p2p3p4p5p6p7p8p9p10

p11p12

Q12 <>p1p2p3p4p5p6p7p8p9p10p11p12

Usability Datalogger

Summary Datasheet (READ ONLY)

EffectivenessTask P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 -

1 - - - - - - - - - - - - 12 - - - - - - - - - - - - 23 - - - - - - - - - - - - 34 - - - - - - - - - - - - 45 - - - - - - - - - - - - 56 - - - - - - - - - - - - 67 - - - - - - - - - - - - 78 - - - - - - - - - - - - 89 - - - - - - - - - - - - 9

10 - - - - - - - - - - - - 1011 - - - - - - - - - - - - 1112 - - - - - - - - - - - - 1213 - - - - - - - - - - - - 1314 - - - - - - - - - - - - 1415 - - - - - - - - - - - - 1516 - - - - - - - - - - - - 1617 - - - - - - - - - - - - 1718 - - - - - - - - - - - - 1819 - - - - - - - - - - - - 1920 - - - - - - - - - - - - 20

EfficiencyTask P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 Task

1 - - - - - - - - - - - - 12 - - - - - - - - - - - - 23 - - - - - - - - - - - - 34 - - - - - - - - - - - - 45 - - - - - - - - - - - - 56 - - - - - - - - - - - - 67 - - - - - - - - - - - - 78 - - - - - - - - - - - - 89 - - - - - - - - - - - - 9

10 - - - - - - - - - - - - 1011 - - - - - - - - - - - - 1112 - - - - - - - - - - - - 1213 - - - - - - - - - - - - 1314 - - - - - - - - - - - - 1415 - - - - - - - - - - - - 1516 - - - - - - - - - - - - 16

Step 1. Effectiveness and Efficiency are auto-entered and pulled into CHARTS sheet.

17 - - - - - - - - - - - - 1718 - - - - - - - - - - - - 1819 - - - - - - - - - - - - 1920 - - - - - - - - - - - - 20

2 3 4 5 6 EffectivenessEasy Med Hard Assist Fail Task P1 P2 P3 P4 P5

1 - - - - -2 - - - - -3 - - - - -4 - - - - -5 - - - - -6 - - - - -7 - - - - -8 - - - - -9 - - - - -

10 - - - - -11 - - - - -12 - - - - -13 - - - - -14 - - - - -15 - - - - -16 - - - - -17 - - - - -18 - - - - -19 - - - - -20 - - - - -

EfficiencyMin Max Mean Median Task P1 P2 P3 P4 P5

123456789

10111213141516

17181920

P6 P7 P8 P9 P10 P11 P12- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -- - - - - - -

P6 P7 P8 P9 P10 P11 P12