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Unleashing IT
ILTA Conference
Nashville
August 20th 2014
Rohit Talwar
CEO
Fast Future Research
rohit@fastfuture.com
www.fastfuture.com
What we do Foresight Research
Helping you explore and understand the roadmap of economic,
business, scientific, technological, social, political and environmental
trends, forces, developments and ideas shaping the future of the sector
Consulting
Helping you create future strategies, business models and innovations
to help respond to and create disruptive change
Speaking and Moderating
Delivering keynote speeches offering inspiring insights into a changing
world and how others are responding to the future
Future Leadership Programs and Events
Designing high impact leadership development programs, workshops
and events that encourage new thinking, bring the future to life and
enable you to develop an action agenda
Business Design and Innovation
Facilitating development of innovative, future proofed designs for
products, services, processes and customer experiences
ILTA Legal Technology
Future Horizons Project• Key business, legal and IT trends and developments
• Timeline of emerging technologies and IT developments
with high potential legal impact
• Explored IT’s transformative role in future legal business
models and service differentiation
• Strategic imperatives for effective legal IT
• Conducted 01/13- 03/14 Launch – 05/14
• 6 Sponsors
• Desk research; interviews with managing partners, CIO’s,
vendors, futurists and technologists; global surveys on
business applications of IT (499 responses) and emerging
technologies (223 responses)
‘Future Proofed’ Organisations
Work on 3 Horizons in Parallel
1-12 Months
Operational
Excellence
1-3 Years
Drive for
Innovation
Efficiency, Growth
4-10+ Years
Creating the
Future
Intense Competition
Strategy, Talent, Lawyer Ratings, ICT, Insight, Ideas, Responsiveness,
Innovation, Financing, Structure, Business Models and New Ventures
‘Magic’ and Science are Blurring
Mapping and
Uploading the
Human Brain
Cognitive,
Genetic, Physical
and Electronic
Enhancement of
the Human Body
The biological era is emerging
Embracing the Transformative Role of IT
Customer
Centric
‘Hive Mind’
Talent:
Develop and
Leverage
Staff
Innovate to
Differentiate
Re-engineer
Processes
Artificial Intelligence is Going
Mainstream
88%AI advisers /
helper apps will
structure legal
documents and
check content
generated by
lawyers
Unleashing and Embedding Technology
73%Capacity for Rapid IT-
Enabled Innovation:
Critical Differentiator
88%Emerging Technology
Integral to Courts
Strategic Applications for IT
Value chain enabler
Value creator
Collaboration enhancer
Service reinvention
Force multiplier
Data driven insight
End to end visibility
Online delivery
Cost and efficiency
Just in Time Training
Strategic - Think Like a Consultancy
(Taylor Wessing)
Close business alignment, strategic approach to management of IT and
building a radar / sense making
Value Adding
Enabling innovation, value creation, communication, collaboration and greater
employee mobility
Operational - Process and Project Management
(Seyfarth Shaw)
Evolving an strategic IT staff profile; delivering cost and efficiency gains;
mastering data and knowledge; management of external partners; flexible
technology infrastructure
Conclusions
• Worlds are Colliding
• Constantly Changing Reality
• Massive Opportunity
• No Business Without IT?
• Risk Rich Environment
• Hope is not a Strategy
• 50 key trends
• 100 emerging trends
• 10 major patterns of change
• Key challenges and choices for
leaders
• Strategic decision making framework
• Future Scenarios
• Key futures tools and techniques
Designing Your Future -
Key Trends, Challenges and Choices
Reinventing the Airport Ecosystem
• Drivers of change
• Science and technology advances
• Customer expectations
• Innovation priorities
• Strategies and business models
• Surveys to test ideas and scenarios on a
global audience
• Models for managing tomorrows airport
ecosystem
• http://www.amadeus.com/airlineit/resour
ces/reinventing_the_airport_ecosystem/i
ndex.html?OADS=78
ILTA Legal Technology
Future Horizons Project
• Key business and legal trends and forces
• Timeline of emerging technologies and IT developments
with high potential legal impact
• Explores IT’s transformative role in future legal business
models and service differentiation
• Defines strategic business and IT imperatives
• 6 sponsors - combined desk research, interviews with
managing partners, CIO’s, vendors, futurists and
technologists, global surveys on the business applications
of IT and emerging technologies
• http://www.iltanet.org/Downloads/LTFH-Report.pdf
• 200 emerging technology developments
http://www.iltanet.org/Downloads/TechTimelineAppendixLTFH.pdf
Futurium - Science and Technology
Transformations Shaping the World of 2050
• European Commission project
• Examined 87 potential
developments and trends
• Clustered into 11 overarching future
societal themes
• Content identified through a
combination of crowdsourcing via
the Futurium web platform,
suggestions from the EC, and ideas
proposed by our team
• http://ec.europa.eu/digital-
agenda/futurium/
Futurium
ACCA / IMA – 100 Drivers of Change
• Identifies 100 drivers of change
impacting business and the
accounting profession
• Outlines future scenarios for the
accounting function
• Highlights strategic imperatives for
business and the accounting function
• ‘5 minutes on’ executive summary
• Report:
www.accaglobal.co.uk/en/research-
insights/accountancy-futures/drivers-
change.html
Hotels 2020• Identifying key drivers of change for the
globally branded hotel sector over the
next decade
• Examining the implications for:
Hotel strategy
Brand portfolio
Business models
Customer targeting
Innovation
http://www.amadeus.com/hotelit/
beyond-segmentation.html
• Global strategic foresight study to help the meetings industry prepare for
the decade ahead - Industry-wide sponsors
• Future strategies for venues, destinations and agencies
Convention 2020
Clients - Professional Services
Fast Future Clients
Technology, Media and
Telecoms
3M
BT
Cable & Wireless
Chloride
CIO Connect
Etisalat
Gartner
GE
Hibu / Yell / Yellow Pages
Hyland Software
IBM
Intel
Microsoft
Nokia
O2
Orange (EE)
Panasonic
RIM (Blackberry)
Samsung
SAP
Siemens
The BBC
T-Mobile
twofour54
Vodafone
Banking and Financial Services
ABN AMRO
Actis
Alliance & Leicester
American Express
AXA
Chartis
Citibank
DeutscheBank
HSBC
ING Group
Invesco
Investcorp
Morgan Stanley
Nomura
Royal Bank of Scotland
Santander
Standard Life
Professional Services
ACCA (Association of Chartered Certified
Accountants)
Berwin Leighton Paisner
Crowe Horwath
Deloitte
Ernst & Young
ILTA (International Legal Technology
Association)
JLT Group
Kennedys
KPMG
Linklaters
Moore Stephens
Mott MacDonald
Norton Rose Fulbright
PwC
RSM Tenon
Simmons and Simmons
Wragge Lawrence Graham & Co
Food, Pharmaceuticals and
Healthcare
Associated British Foods
Astra Zeneca
Bayer
Boehringer Ingelheim
Cargill
Food Service Network Europe
GlaxoSmithKline
NHS London
NHS West Midlands
Novartis
Pepsi
Pfizer
Sara Lee
United Biscuits
Government and Intergovernmental
Defra – Department for Environmental, Food
and Rural Affairs
DG Connect, European Commission
DTCM - Dubai Department of Tourism and
Commerce Marketing
Dubai Chamber of Commerce
Government of Finland
Government of Singapore
Ministry of Defence (UK)
OECD (Organisation for Economic Co-
operation and Development)
Office of Science and Technology (UK)
Saudi Government
Singapore National Horizon Scanning Centre
UK BIS – Department for Business, Innovation
and Skills
UK Foreign and Commonwealth Office
UK Health Modernisation Agency
UK Home Office
US Department of Defense
Fast Future Clients
Commercial and Industrial ACE (Association for Consultancy
and Engineering)
Ball Corp.
BAT
California Workforce Association
Danaher Corporation
DHL
Diamond Trading Corporation (De
Beers)
EdF
Electrolux
Fitflop
Hoover
Hyundai
IBTTA (International Bridge
Tunnel and Turnpike Association)
Jardines
Laing O’Rourke
MAP (Management Association of
Pakistan)
Marks and Spencer
Nakheel
Philip Morris
Playtex
Shell
Tata
Thames Water
Whirlpool
Aviation, Travel, Tourism,
Hotels, Events IndustryAccor
ACI (Airport Council International)
Aerovista
Air Plus
Airport Revenue News
AMAC
Amadeus
American Express Business Travel
ASAE (Center for Association Leadership)
ATAG (Air Transport Action Group)
BAE Systems
Boeing
CANSO (Civil Air Navigation Services
Organisation)
Center Parcs
CTW (Corporate Travel World)
EADS / Airbus
Emirates
FCm Travel
Future Travel Experience Europe / Asia /
Global
Global Airport Development
Hurel Hispano
ICCA (International Congress and
Convention Association)
IMEX
Intercontinental Hotels
IT&CMA (Incentive Travel & Conventions,
Meetings)
ITB (International Tourism Bourse)
MPI (Meeting Professionals International)
PATA (Pacific Asia Travel Association)
Preferred Hotels
Qatar Airways
Qatar Airways
Sabre
TFWA (Tax Free World Association)
Travelex
Travelodge
Travelport
TTRA (Travel and Tourism Research
Association)
World Travel Forum
Christchurch Airport
Edmonton Airport
Mumbai Airport
Aeroports de Paris
Schiphol Airport,
Vancouver Airport
Wellington Airport
Denver Airport
Dubai Airport
Adelaide Convention Centre
Melbourne Convention Centre
QEII Convention Centre
Qatar Convention Centre
Vancouver Convention Centre
Abu Dhabi Convention Bureau
Athens Convention Bureau
Durban Convention Bureau
London Convention Bureau
San Francisco Convention Bureau
Seoul Convention Bureau
Sydney Convention Bureau
Toronto Convention Bureau
Norway Convention Bureau
Rohit Talwar• Global futurist and founder of Fast Future Research.
• Award winning speaker on future insights and strategic innovation –
addressing leadership audiences in 40 countries on 5 continents
• Author of Designing Your Future
• Profiled by UK’s Independent Newspaper as one of the Top 10 Global
Future Thinkers
• Led futures research, scenario planning and strategic consultancy projects
for clients in telecommunications, technology, pharmaceuticals, banking,
travel and tourism, environment, food and government sectors
• Clients include 3M, BBC, BT, BAe, Bayer, Chloride, DTC De Beers, DHL,
EADS, Electrolux, E&Y, GE, Hoover, Hyundai, IBM, ING, Intel, KPMG,
M&S, Nakheel, Nokia, Nomura, Novartis, OECD, Orange, Panasonic,
Pfizer, PwC, Samsung, Shell, Siemens, Symbian, Yell , numerous
international associations and governments agencies in the US, UK,
Finland, Dubai, Nigeria, Saudi Arabia and Singapore.
• To receive Fast Future’s newsletters please email rohit@fastfuture.com
Videos of Rohit Exploring the Future
The World in 2025 - Driving Forces, Global Challenges and Potential
Disruptions (35 mins) http://vimeo.com/93302584
Anticipating 2025 - Driving forces, global challenges and potential
disruptions (30 mins): https://www.youtube.com/watch?v=kwcLQCIfxpY
A World in Transition (60 mins):
http://www.colliers.com/en-gb/uk/insights/multimedia
Future of Travel (22 mins)
http://www.travelmole.tv/watch_vdo.php?id=14300
Parallel Revolutions Impacting Global Labor: Bloomberg TV Interview (4
mins): http://www.bloomberg.com/video/parallel-revolutions-impacting-
global-labor-talway-T0tJZRX6TpGIxjKShTzv~w.html
Useful Sources• Genetic profiling - https://www.23andme.com/
• X Prize - Breakthrough innovation projects - http://www.xprize.org/
• Google brain uploading - http://digitaljournal.com/article/352787
• Brain mapping projects - http://www.technologyreview.com/news/513011/why-obamas-brain-mapping-project-matters/
• Global Future 2045 (immortality) http://2045.com/
• Human enhancement - http://en.wikipedia.org/wiki/Human_enhancement
• Wearable technology – Google Project Glass - http://www.google.com/glass/start/
• Emotiv Epoc Brain-Computer Interface - http://www.emotiv.com/
• AI Essay Grading Software - http://www.nytimes.com/2013/04/05/science/new-test-for-computers-grading-essays-at-college-
level.html?pagewanted=all&_r=0
• Digital / Crypto currencies –
– http://www.abc.net.au/technology/articles/2013/09/25/3855973.htm
– http://en.wikipedia.org/wiki/Cryptocurrency
– http://en.wikipedia.org/wiki/List_of_cryptocurrencies
• Autonomous cars -
– http://www.engineering.com/DesignerEdge/DesignerEdgeArticles/ArticleID/6357/Tesla-Working-on-Autonomous-Car.aspx
– http://www.popsci.com/cars/article/2013-09/google-self-driving-car
Contact Information
Email rohit@fastfuture.com
Phone +44 (0)7973 405145
Web http://www.fastfuture.com
Twitter http://twitter.com/fastfuture
Blog http://widerhorizons.wordpress.com
LinkedIn http://www.linkedin.com/in/talwar
Past presentations http://www.slideshare.net/fastrohit
Newsletter signup http://fastfuture.com/?page_id=13
Our current charitable campaigns:
Charlotte Talwar's fundraising project to build a new toilet block for Sunrise School Ghana
http://www.gofundme.com/7gaxho
Street Kids International - Helping Street-Active Youth In Ghana Start Businesses
https://www.globalgiving.co.uk/projects/help-street-active-youth-in-ghana-start-businesses
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