Tyler & Don Smith - Select Photo Graphics
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Unlocking The Automation Tools To Hire, Train, & Retain An All-Star Team
HR Automation
Select Photo-Graphics
www.selectphotographics.com.com
Select Photo-Graphicswww.SelectPhotoGraphics.com
Unlocking The Tools To Hire, Train, & Retain An All-Star Team
HR Automation
Meet The Smith BoysOverview
Entrepreneurs
Royals Fans
Automation Junkies
Infusionsoft Fanatics
Midwesterners
@
@spgraphics
•Owners of Select Photo-Graphics
•Owners of Text In Church
•16 Years In Business
•7 Full-time Employees
•40+ Seasonal Employees
Who Are These Guys Anyway
2012 Infusionsoft Industry Innovator Award
Select Photo-Graphics
2012 Automation Champions
Tyler Smith #ICON14
@
@spgraphics
My Corner Office
Tyler Smith #ICON14
@
@spgraphicsTyler Smith #ICON14
@infusionsoft
The Game Plan...
Application Hoops
Phone Interview
Group Interview
Welcome To The Team
Train For Success
Retain Your All-Stars
Feedback Loops
Q&A
3 Short Answer ?s
Text “ICON” to 816-482-3337
@
@spgraphics
Build Your All-Star Team In 5 Steps
HIRE
Infusionsoft Webform & Next Step Sequence
Application
Infusionsoft Tags & Next Step Sequence
Phone Interview
Infusionsoft Tags & Welcome Aboard Sequences
Onboard
Infusionsoft Webform & Next Step Sequence
Short Answer ?s
Infusionsoft Tags & Next Step Sequence
Group Interview
Tyler Smith #ICON14
@
@spgraphics
Application Hoops
45
Complete Phone Interview
36Group Interview73Complete 3
Short Answer
147Complete
Application
Select Photo-Graphics
Jump Through Hoops… Phone Interview
Group Interview
Application
3 Short Answer Questions
The ApplicationHoop #1
Create Webform
Create Next Steps Sequence
Tyler Smith #ICON14
We Don’t Read Them…
Select Photo-Graphics
The Application… Personal email
Next steps
Ask the right questions
Formal response from HR
3 Short Answer QuestionsHoop #2
Create Webform
Create Next Steps Sequence
Tyler Smith #ICON14
Yep…
3 Essays…
Select Photo-Graphics
3 Short Answer Questions… Personal email
Next steps
Ask probing questions
Formal response from HR
Automated Phone InterviewHoop #3
Create Tags
Create Next Steps Sequence
Create Rejection Sequence
@
@spgraphics
The Phone Interview
•Take FOR-EV-ER•Largely Ineffective
@
@spgraphics
Automated Phone Interview
Select Photo-Graphics
Automated Phone Interview… Tag pass or fail
Next steps or rejection
Record interview questions
Receive mp3 via email
Group InterviewHoop #4
Create Tags
Create Next Steps Sequences
Create RejectionSequence
@
@spgraphics
____
Solo Interviews
36 Total Labor Hours
1 Interviews / Hour
36 Interviews/..
@
@spgraphics
Group Interviews
3 Total Labor Hours
12 Interviews / Hour____36 Interviews
/..
Select Photo-Graphics
Group Interviews… Tag pass or fail
Onboard or rejection
Set dates & time fields
Set clear scoring system
Tyler Smith #ICON14
Yep…
3 Essays…
@
@spgraphics
Automated Hiring Process
45
Complete Phone Interview
36Group Interview73Complete 3
Short Answer
147Complete
Application
Tyler Smith #ICON14
Now the fun really begins!
Finally… They’re Hired
Text “ICON” to 816-482-3337
@
@spgraphicsTyler Smith #ICON14
@infusionsoft
Building An All-Star Team
Welcome Training Retention
Official HR stuffFriendly welcome emailsWow them
Video trainingLive trainingTest their knowledgeLong-term training
sequence
Thank you cardsBirthday giftsFeedback loopCheck in via email
@
@spgraphics
Welcome To The Team
Impression1
Official Acceptance Letter
Welcome Emails
Employment Forms
st
WOW BOX
Select Photo-Graphics
Welcome… Personal welcome emails
Wow box
Make a great 1st impression Acceptance letter from HR
Tyler Smith #ICON14
Video training is just plain smart…
Automated video training is brilliant Highly effective Measurable Repeatable
Training For Success
Live Training Sessions
Video Training Library Test Their Knowledge
Long-term Training Sequence
@
@spgraphics
Birthday Brownies
Retain Your All-Stars
Birthday Cards
Random Thank You
Cards
RandomGift Cards
@
@spgraphics
Automated Retention Plan
@
@spgraphics
The Magic Sauce
@
@spgraphics
Automate Your Hiring
HIRE
Infusionsoft Webform & Next Step Sequence
Application
Infusionsoft Tags & Next Step Sequence
Phone Interview
Infusionsoft Tags & Welcome Aboard Sequences
Onboard
Infusionsoft Webform & Next Step Sequence
Short Answer ?s
Infusionsoft Tags & Next Step Sequence
Group Interview
@
@spgraphics
Want My Rolodex?
Text PLEASE to 816-482-3337
Jack can handle it…
Tyler Smith #ICON14
Perfection first… Automation second. Discussion Time
Text “ICON” to 816-482-3337
Tyler Smith #ICON14
Tyler Smith #ICON14
Perfection first… Automation second. Discussion Time
Text “ICON” to 816-482-3337
Select Photo-Graphicswww.SelectPhotoGraphics.com
Unlocking The Tools To Hire, Train, & Retain An All-Star Team
HR Automation
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