Towards better documentations

Dr. Waleed Al-EtrebyQM coordinator

Remember, our job is NOT…

And it is NOT…

Our only job, is to…

Policies Review

• Physicians will be informed of the policies being reviewed.

• Asked for their input.• Which will be taken at face value.

Time Constrained

• We are planning to re-visit:Bundle Consent.Blood checking.CCD assessment form.

• Documentations and policies are the system of the hospital you work at.

• You must comply.

• Record time and date of everything you do.• Be specific (14 G cannula rather than wide

bore cannula).• Be thorough (Neurologically free: Exactly

what did you examine).• Be legible.

The process of litigation

• Primary Investigations Committees

Further more…

The Incentive theory

King saud Medical City: Corporate and Departmental Strategic Plan

Goal Six: Improve the employee satisfaction level

Departmental objective: provide incentive for staff to improve employee satisfaction

Monitoring: 70% of ICU staff received incentive annually

Action plan: •Develop criteria for incentives.• Performance based incentives

•Get sanction from hospital administration•Measure staff satisfaction

But there is also the other side

How are we going to help ?

Healthcare